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J5 Hotels Helvetie Montreux

3.0 star property
Hotel in Montreux with rooftop terrace and 24-hour front desk

Photo gallery for J5 Hotels Helvetie Montreux

Superior Double Room | Street view
Reception
Triple Room
Interior entrance
Daily buffet breakfast (CHF 18 per person)

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Pet-friendly
  • Free WiFi
The current price is NZ$551
includes taxes & fees
20 Nov - 21 Nov

Explore the area

View map
Avenue Du Casino 32, Montreux, VD, 1820
  • Place, Montreux Christmas Market
    ‪2 min walk‬
  • Place, Montreux Casino
    ‪2 min walk‬
  • Place, Freddie Mercury Statue
    ‪5 min walk‬
  • Airport, Sion (SIR)
    ‪45 min drive‬

Room options

Small, One Single Bed

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Minibar
Satellite channels
Desk
Daily housekeeping
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

8.6 out of 10
Excellent
(12 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Hairdryer
Private bathroom
Minibar
Satellite channels
Desk
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Heating
Flat-screen TV
Hairdryer
Private bathroom
Minibar
Satellite channels
Desk
  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Hairdryer
Private bathroom
Minibar
Satellite channels
Desk
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Hairdryer
Private bathroom
Minibar
Satellite channels
Desk
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room

Single Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Minibar
Satellite channels
Desk
Daily housekeeping
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Minibar
Satellite channels
Desk
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

About the area

Montreux

At J5 Hotels Helvetie Montreux you'll be within steps of Montreux Casino and Montreux Christmas Market. Highlights at this hotel include a restaurant and in-room free WiFi. .This pet-friendly hotel offers free WiFi in public areas, a rooftop terrace and a 24-hour front desk. Additionally, you'll find a library, luggage storage and a front desk safe. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Places within a 5-minute walk of this 3-property class Montreux City Centre hotel include Place du Marche and Freddie Mercury Statue.

What's nearby

  • Montreux Christmas Market - 2 min walk - 0.2 km
  • Montreux Casino - 2 min walk - 0.2 km
  • Place du Marche - 3 min walk - 0.3 km
  • Freddie Mercury Statue - 5 min walk - 0.4 km
  • Montreux Ferry Terminal - 6 min walk - 0.6 km

Getting around

  • Montreux (ZJP-Montreux Train Station) - 8 min walk
  • Geneva International Airport (GVA) - 66 min drive

Restaurants

  • ‪Le Palais Oriental - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Les Voiles De La Rouvenaz - ‬3 min walk
  • ‪Chez-Gaston - ‬3 min walk
  • ‪Molino - ‬4 min walk

About this property

J5 Hotels Helvetie Montreux

Hotel in Montreux with rooftop terrace and 24-hour front desk
There's a restaurant on site. Public spaces have free WiFi. Event space at this hotel measures 2799 square feet (260 square metres) and includes conference space. A rooftop terrace, a library, and a front desk safe are also featured at J5 Hotels Helvetie Montreux. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Montreux hotel is smoke free.

  • 1 building
  • 63 guestrooms or units
  • 5 levels
  • Conference rooms
  • 2799 sq ft of conference space
  • 260 sq. m of conference space
  • Built in 1865
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Library
  • Lift
  • No smoking on site
  • Dining venue
J5 Hotels Helvetie Montreux offers 63 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Montreux hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Reception
The Freddie Mercury Hotel
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, 284 reviews
The price is NZ$287
includes taxes & fees
18 Nov - 19 Nov
The Freddie Mercury Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (CHF 25 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 18 per person
  • A restaurant

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2,799 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1865
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 15.00 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 6.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 0 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 18 per person
  • Covered self-parking fee: CHF 25.00 per night
  • Pet fee: CHF 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. 

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Helvetie
Helvetie Hotel
Helvetie Montreux
J5 Hotels Helvetie Montreux Hotel
Hotel Helvetie Montreux
Helvetie Hotel Montreux
J5 Hotels Helvetie Hotel
J5 Hotels Helvetie
J5 Hotels Helvetie Montreux Hotel
J5 Hotels Helvetie Montreux Montreux
J5 Hotels Helvetie Montreux Hotel Montreux

Frequently asked questions

What is the cancellation policy at J5 Hotels Helvetie Montreux?

J5 Hotels Helvetie Montreux offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at J5 Hotels Helvetie Montreux?

As of 15 Nov 2025, prices found for a 1-night stay for 2 adults at J5 Hotels Helvetie Montreux on 20 Nov 2025 start from NZ$524.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at J5 Hotels Helvetie Montreux?

Yep, J5 Hotels Helvetie Montreux has a covered self car park for CHF 25.00 per night. Onsite parking is limited.

Does J5 Hotels Helvetie Montreux serve breakfast?

Yeah, buffet brekkie is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at J5 Hotels Helvetie Montreux?

No, J5 Hotels Helvetie Montreux does not offer an airport shuttle service.

Is there a bar or restaurant at J5 Hotels Helvetie Montreux?

Yep, you can grab a meal at J5 Hotels Helvetie Montreux's onsite restaurant.

What time are check-in & check-out at J5 Hotels Helvetie Montreux?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Reviews

J5 Hotels Helvetie Montreux Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 264 out of 1002 reviews
Rating 8 - Good. 464 out of 1002 reviews
Rating 6 - Okay. 202 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 26 out of 1002 reviews

Reviews

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

shalini

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Parking is limited and expensive. No AC .
Stayed 1 night in Aug 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service
Very nice staff and clean room. Unfortunately there was only a small fan during a heat wave so the room was very warm even with the windows open
Stayed 1 night in Aug 2025

6/10 Okay

Kaori

Travelled with family
Easily accessible from the main station walking or by bus. The hotel is located in front of the bus stop. Walkable to the lake and near various shops and restaurants. Great location. However, the facility is old. The room had a strange smell, with squeaky doors. The bathroom area was not thoroughly cleaned.
Stayed 2 nights in Jul 2025

6/10 Okay

Radhesh

Travelled with partner
Liked: Cleanliness
House keeping was not responsive
Stayed 1 night in Jul 2025

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

peter

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Grate location, and lake view. Big rooms. Bit on the ‘shabby’ side
Stayed 2 nights in Jul 2025

6/10 Okay

Smitha

Stayed 3 nights in Jun 2025

8/10 Good

Radhesh

Stayed 2 nights in Jul 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect
Stayed 1 night in Jul 2025

8/10 Good

Hannah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located by the main bus line stop. Front desk and breakfast staff were very friendly and helpful. The hotel itself is very old, it has its charms and quirks but this may not be for everyone. We had everything we needed.
Stayed 4 nights in Jun 2025

8/10 Good

Francis

Liked: Cleanliness, staff & service
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Santiago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Feb 2025

10/10 Excellent

Karren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the property.
Stayed 3 nights in Dec 2024

6/10 Okay

Faye

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Faye

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Disappointed

Disappointing stay - very dated bathroom, heating did not work (was given a fan heater on request) and only 2 electrical sockets in the whole room (which the lamps were plugged into). Rest of hotel pleasant and lovely breakfast. But not good to walk into a cold room in December, also with no kettle.
Stayed 1 night in Dec 2024

10/10 Excellent

Khushboo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Bernard

Liked: Staff & service, property conditions & facilities, room comfort

Well worth considering

Enjoyed our two night stay. Excellent location, not too far from the railway station and close to the lake/promenade There were features of an 'old grandeur', many of which I quite appreciated. We had a very nice large room with a view of the lake and the casino. The bed was very comfortable. The bathroom could have done with a bit of updating, but was o.k. One receptionist was really nice and helpful, the second was perhaps a bit 'off hand', but nothing to complain about. On arrival we were provided with a pass for free public transport in the local area. The restaurant staff were very friendly and welcoming at breakfast. The breakfasts themselves were a little basic, but I still enjoyed the experience. I realised they do not provide a kettle in the room, so I took our own, only to find that you need a special Swiss adapter and none of those I had taken used previously in other European countries, Canada, New Zealand etc. worked there. They will provide you with a flask of hot water though at reception if you ask. Need to take your own tea bags, coffee etc.
Stayed 2 nights in Sep 2024

6/10 Okay

Puneet

Travelled with group
Liked: Amenities
Rooms had a smell, booked a single room and was very dated.
Stayed 3 nights in Oct 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service

Great hotel in the perfect location

We really enjoyed our stay, it really was in the perfect location. We had a beautiful corner room with two balconies that had spectacular views of the mountains. The only details we would add is that the pillows were a little uncomfortable and that the shower wasn’t the best. Other than that, great stay!
Stayed 1 night in Sep 2024

6/10 Okay

Colin

Liked: Staff & service
Disliked: Property conditions & facilities

Good location but tired looking.

Old and tatty. Grateful for lift up to reception. Room tiny and old. Missing tiles on bathroom floor. Shower is antiquated. Pre booked breakfast CHF 18 or 20 at the door. Not worth the money. Nothing hot, 2 types of sliced meat andv2 cheese. Some bread, pastries, yoghurt, fruit. Staff i encountered were nice. Beware when you check out that they hit you with city tax, which I knew nothing about.
Stayed 1 night in Sep 2024

10/10 Excellent

Rajana

Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

tanja

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice & great value for money
Stayed 2 nights in Apr 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the train station, the lake and many bars and restaurants. Room was very neat and clean. Staff was super friendly and helpful. No air conditioning, which is not uncommon for hotels in Europe, but just be warned. There was a fan provided that kept us cool. The pillows were really soft and floppy so we requested extras.
Stayed 3 nights in Jul 2024