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Quality Suites Morristown West

2.5 star property

Photo gallery for Quality Suites Morristown West

Indoor pool
Deluxe Suite, Non Smoking
Lobby
Suite, Non Smoking
Deluxe Suite, Non Smoking

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Air-conditioning
  • Gym
  • Business services
The current price is NZ$159
includes taxes & fees
7 June - 8 June

Explore the area

View map
3660 W Andrew Johnson Hwy, Morristown, TN, 37814
  • Place, Manley Plaza
    ‪5 min walk‬
  • Place, Fountain Plaza Mall
    ‪18 min walk‬
  • Place, Cherokee Crossing
    ‪18 min walk‬

Room options

View all photos for Deluxe Suite, Non Smoking

Deluxe Suite, Non Smoking

Deluxe Suite, Non Smoking

  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, free wired Internet

Suite, Non Smoking

  • 29 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 Double Sofa Bed

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About the area

Morristown

Quality Suites Morristown West places you in the centre of Morristown, within just a 5-minute stroll of Manley Plaza and within 15 minutes of Fountain Plaza. Highlights at this Art Deco hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find a coffee shop/cafe, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. .In proximity to this Morristown hotel you'll find Douglas Lake.

What's nearby

  • Manley Plaza - 5 min walk - 0.4 km
  • Fountain Plaza - 13 min walk - 1.2 km
  • Merchants Greene - 16 min walk - 1.4 km
  • Fountain Plaza Mall - 18 min walk - 1.5 km
  • Cherokee Crossing - 18 min walk - 1.5 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 65 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Huey Magoo's - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Cheddar's Scratch Kitchen - ‬14 min walk
  • ‪Good Ole Days Sports Grille - ‬2 min drive

About this property

Quality Suites Morristown West

Quality Suites Morristown West offers its guests an indoor pool and a fitness centre. There's a coffee shop/cafe on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

There's an onsite business centre. The business-friendly Quality Suites Morristown West also features a vending machine, coffee/tea in common area, and a fireplace in the lobby. Self parking is free.

This Art Deco Morristown hotel is smoke free.

  • 1 building
  • 82 guestrooms or units
  • 3 levels
  • Built in 1992
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
Quality Suites Morristown West offers 82 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch LED televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 1992
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Morristown
Comfort Suites Morristown
Comfort Hotel Morristown
Quality Suites Morristown
Quality Suites Hotel Morristown
Quality Suites Hotel
Quality Suites Morristown
Quality Suites Hotel Morristown

Frequently asked questions

What is the cancellation policy at Quality Suites Morristown West?

Quality Suites Morristown West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Suites Morristown West?

As of 14 May 2026, prices found for a 1-night stay for 2 adults at Quality Suites Morristown West on 7 Jun 2026 start from NZ$159, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Suites Morristown West?

Yep, Quality Suites Morristown West has a free self car park.

Does Quality Suites Morristown West have a pool?

Quality Suites Morristown West has an indoor pool.

Does Quality Suites Morristown West serve breakfast?

Yeah, free buffet brekkie is served daily between 6 AM and 9 AM.

Is there a free airport shuttle available at Quality Suites Morristown West?

No, Quality Suites Morristown West does not offer an airport shuttle service.

What time are check-in & check-out at Quality Suites Morristown West?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Quality Suites Morristown West?

No, pets are not allowed.

Quality Suites Morristown West Reviews

Reviews

6.6
Rating 10 - Excellent. 123 out of 496 reviews
Rating 8 - Good. 133 out of 496 reviews
Rating 6 - Okay. 77 out of 496 reviews
Rating 4 - Poor. 68 out of 496 reviews
Rating 2 - Terrible. 95 out of 496 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sheri

Stayed 1 night in Feb 2026

10/10 Excellent

Heather

Stayed 1 night in Feb 2026

2/10 Terrible

Nicole

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
During our stay staff was amazing! But room and property definitely wasnt how it was advertise. Our first night we had tons of beetles running around. Which i killed. Later we order pizza and when we came back from a outting to eat our room had been infested with Ants. they had gotten into our full pizza which we hadn't got to eat staff said they are unable to refund us for our loss of food. Which was not ok cause we are on a budget. They moved us rooms and the next room had mold in the bathroom . They moved us again and that room was ok. We went to go swimming and peices of the ceiling were falling and covered in mold tables and chairs were also covered in mold.
Stayed 4 nights in Jan 2026

10/10 Excellent

Briana

Stayed 1 night in Jan 2026

8/10 Good

Tanzinia

Stayed 1 night in Jan 2026

6/10 Okay

Tanzinia

Liked: Cleanliness, staff & service, room comfort
The type of room I booked wasn't the room I received, no room between the bed and the A/C unit.
Stayed 2 nights in Jan 2026

10/10 Excellent

Dustin

Stayed 28 nights in Dec 2025

8/10 Good

Hampton

Business traveller
Liked: Amenities
Stayed 1 night in Nov 2025

8/10 Good

David

Travelled with family and small children
Liked: Staff & service
Property was fine. Issue was expedia didnt confirm the reservation and i couldnt check in. They needed to call the hotel and place a reservation which too 30 minutes
Stayed 2 nights in Nov 2025

2/10 Terrible

Gale

Stayed 4 nights in Oct 2025

6/10 Okay

Erin

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
No fresh fruit on the breakfast, air conditioning and heat worked. But room was terribly dated. Staff was extremely nice and room served the purpose
Stayed 2 nights in Nov 2025

4/10 Poor

Gary

Liked: Staff & service
Disliked: Cleanliness
Room had ants in the bathroom sink coming from drain and overflow. Carpet was stained and dirty. Microwave was unplugged and would have to move cabinet to plug it up. Clock was unplugged and had to be reset. Bathtub drained very slowly and water accumulated around your feet while showering. One of the beds in the queen room was so close to ac/heater that it blocked the air flow and was not enough room to walk between the bed and the air unit. Bath fixtures such as toilet and tub were old and outdated. Refrigerator did not keep beverages cold.
Stayed 1 night in Oct 2025

10/10 Excellent

Freddie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Janean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 2 nights in Oct 2025

2/10 Terrible

trinity

Disliked: Cleanliness, property conditions & facilities
One of the mattresses had dried blood. Breakfast wasn’t there on Saturday and Sunday. Two out of the 3 days of our stay. Black mold on the ceiling and walls where the roof had leaked. Had to change the filter on my CPAP because it got mold in it. I stay at Quality Inns quite frequently and I was very disappointed. We would have asked for a refund if we would have not booked online. The woman that checked us in was very nice and professional. The pool was decent and better than other hotels we have visited.
Stayed 3 nights in Oct 2025

10/10 Excellent

Samantha

Stayed 3 nights in Jul 2025

8/10 Good

Yvonne

Stayed 1 night in Oct 2025

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities
Yes and yes
Stayed 1 night in Oct 2025

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price it was exactly what we needed and the service was good
Stayed 2 nights in Oct 2025

2/10 Terrible

kenneth

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room had roaches and no towels in swimming pool area, pool not heated.phone wouldn't work and the staff was not at counter when check in taking food break.would like a mgt person to call me.
Stayed 1 night in Oct 2025

4/10 Poor

Lora

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed in this hotel.If we weren’t so tired from traveling , we would had left. Rooms were not the cleanest. No hot water to shower, mold on ceilings, parts of the ceiling falling down in pool area.. took us over 20 mins to check in because the employee kept taking phone calls , mind you my husband just had his foot amputated two weeks ago , so very noticeable) No sheets , pillows or blankets for pull out. No pool towels. The breakfast was ok but all the juices was watered down not many healthy options. Very Basic. The beds set very high off the ground making it very difficult for my disabled husband and son. Shampoo was also empty. I had to go ask for the pull out items and 3 other people were there because of their room conditions. This hotel gives the brand name a BAD look… someone needs to look into it. We stay at others and they are very nice and easy and fast check in.
Stayed 1 night in Oct 2025

6/10 Okay

Donya

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The staff were amazing! There was mold in the bathroom around the vent and on the shower ceiling. The breakfast lacked from other choice hotels that we stayed out. There was sausage, hard biscuits and cereal.
Stayed 2 nights in Oct 2025

4/10 Poor

Roberta, Las Vegas

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Building was dirty and in disrepair. The phone in our room didn't work.
Stayed 1 night in Oct 2025

4/10 Poor

ROBIN

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff is friendly. The mini fridge is the best I've had in a hotel. The a/c was great. The room has water damage and black mold at the ceiling. The dark out curtains do not meet to darken the room. The tub leaked constantly. The commode is missing a bolt, so it rocks when you are on it. There is no room phone. There was a vehicle doing donuts in the parking lot that resulted in them hitting a pole and running off on foot. We actually witnessed this. Police were called by the desk clerk. There's no sitting area for smokers; they pile up in front of the main entrance because that's where the butt can is. We reserved an accessible room. We received a room on a top floor with a step-in tub/shower, it did not have a handheld shower head, and a very short, small toilet. We did not complain. We did not request a new room. We did not move hotels. We did learn a lesson.
Stayed 2 nights in Sep 2025

10/10 Excellent

Faye

Stayed 1 night in Sep 2025