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SureStay Plus Hotel by Best Western Mountain View

Property class: 2.5

Photo gallery for SureStay Plus Hotel by Best Western Mountain View

A hotel room with two beds, a desk with a chair, a television, a mirror, and a picture on the wall.
A room with a large window, a dark wooden cabinet, a wicker bench with cushions, and a potted plant.
A hotel reception area with a counter, a flat-screen TV, a coffee machine, and a refrigerator.
A home gym with a treadmill, weight machine, and a TV mounted on the wall.
A swimming pool with a tiled deck, lounge chairs, and umbrellas.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$192
includes taxes & fees
4 Dec - 5 Dec

Explore the area

View map
Mountain View, CA
  • Place, Silicon Valley
    ‪1 min walk‬
  • Place, San Andreas Fault Trail
    ‪2 min walk‬
  • Place, San Antonio Shopping Center
    ‪11 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a nightstand with a lamp, and two framed pictures on the wall.

Standard Room, 2 Queen Beds, Accessible, Bathtub

7.6 out of 10
Good
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk, a chair, a TV, a window with curtains, a door, and a framed picture on the wall.

Standard Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, bedside tables, a TV, a desk, and a chair.

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(24 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a mirror, and two framed pictures on the wall.

Standard Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Mountain View

SureStay Plus Hotel by Best Western Mountain View puts you in the centre of Mountain View, 4.2 km (2.6 mi) from Palo Alto VA Hospital and 5.3 km (3.3 mi) from Shoreline Amphitheatre. Highlights at this hotel include free breakfast, an outdoor swimming pool and free self-parking. .Enjoy the gym, seasonal outdoor swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas and coffee/tea in a common area. .Sights within a 15-minute drive of this Mountain View hotel include Stanford University and Santa Clara Convention Center.

What's nearby

  • Silicon Valley - 1 min walk - 0.0 km
  • San Andreas Fault Trail - 2 min walk - 0.2 km
  • San Antonio Shopping Center - 11 min walk - 1.0 km
  • Rengstorff Park - 11 min walk - 1.0 km
  • Mariposa Park - 2 min drive - 1.8 km

Getting around

  • Whisman Station - 6 min drive
  • San Antonio Station - 17 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 21 min drive

Restaurants

  • ‪Taco Bell - ‬11 min walk
  • ‪Kunjip Tofu - ‬9 min walk
  • ‪Eighty-Eight Sushi & Ramen - ‬10 min walk
  • ‪Boba Bliss - ‬11 min walk
  • ‪Pacific Catch - ‬13 min walk

About this property

SureStay Plus Hotel by Best Western Mountain View

SureStay Plus Hotel by Best Western Mountain View offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is served. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Mountain View. Free self parking is available. You'll have access to the outdoor pool at a partner property.

This Mountain View hotel is smoke free.

  • 71 guestrooms or units
  • 3 levels
  • 2 buildings
  • Breakfast available (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Concierge
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
SureStay Plus Hotel by Best Western Mountain View offers 71 accommodations, which are accessible via exterior corridors and feature fireplaces and coffee/tea makers. This Mountain View hotel provides complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on request.

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  • Parking included
  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • The seasonal pool will open on 01 May and close on 31 October.
  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Inn Mountain View
Best Western Mountain View
Best Western Mountain View Inn
Best Western Plus Mountain View
Best Western Plus Mountain View Inn
Mountain View Best Western
Best Western Plus Mountain View Hotel Mountain View

Frequently asked questions

Is parking available at SureStay Plus Hotel by Best Western Mountain View?

Yep, SureStay Plus Hotel by Best Western Mountain View has a free self car park.

How much does it cost to stay at SureStay Plus Hotel by Best Western Mountain View?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Mountain View on 4 Dec 2026 start from NZ$192, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Plus Hotel by Best Western Mountain View have a pool?

SureStay Plus Hotel by Best Western Mountain View has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 10:00 PM (Seasonal outdoor pool open from May 01 to October 31).

Is there a free airport shuttle available at SureStay Plus Hotel by Best Western Mountain View?

No, SureStay Plus Hotel by Best Western Mountain View does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Plus Hotel by Best Western Mountain View?

Check-in begins at 3 PM. Check-out time is 11 AM.

SureStay Plus Hotel by Best Western Mountain View Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 258 out of 1000 reviews
Rating 8 - Good. 326 out of 1000 reviews
Rating 6 - Okay. 219 out of 1000 reviews
Rating 4 - Poor. 118 out of 1000 reviews
Rating 2 - Terrible. 79 out of 1000 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience and was very much needed time away
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and everything I needed were there. Breakfast is pretty decent also. Thanks to staff who kept maintaining the place neat and clean.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very good it had everything
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very welcoming and places were at walking distance
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure. Very accommodating.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay and helpful staff. Transportation is nearby, Walmart is of walking distance. No issues whatsoever. Would recommend it to others.
Stayed 20 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were very helpful and sweet , the room was clean will definitely book with them again in the future
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Amenities
It was okay! Thank you for your service.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and a decent stay for the price point. Close to the wonderful, yet pricey Citrine hotel which has a wonderful breakfast. Best Western is close to both Los Altos, MT. View and Palo Alto. I'd return!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely vibe staying here. Will definitely book my next stay here
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
standard property, free parking but limited, free breakfast, not the cleanest room ever but did the job.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Staff was very polite except for breakfast attendant. She looked angry every day and when you’d say hello to her out of courtesy she’d turn away.
Stayed 16 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love all the amenities on this property. Pretty convenient as it’s located by Trader Joe’s and Walmart. Will definitely come back here again if time and location permits. Staff was quite friendly and helpful as well.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The room could be better maintained the coffee lids were dusty and the toilet flush was a bit broken. The breakfast did the job. Staff were helpful.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was difficult but room was nice. Staff was nice.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience staying here.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Could use a little work on the breakfast. Felt safe in the parking area.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Will definitely be my place to book again
Stayed 15 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a comfortable staff. They are wonderful with matching to accessible to need. Friendly and helpful staff. I have stay here multiple times. Ann Howland.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always accommodating. Friendly staff, Front Desk, Cleaners, Breakfast Room. This is a repeat stay because I was impressed previously. I’ll be back I am sure!
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Clean Room. Average complimentary breakfast. Good location. Poor WiFi connectivity
Stayed 3 nights in Apr 2026