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Golden Swan

Property class: 2.5

Photo gallery for Golden Swan

Interior entrance
Standard Room
Hallway
Front of property
Standard Room | Bathroom

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Laundry room
  • Room service
  • 24/7 front desk

Explore the area

View map
7 TH GOLIBAR ROAD, NEAR KHAR SUBWAY,, SANTACRUZ(EA, 76, Mumbai, Maharashtra, 400055
  • Place, University of Mumbai
    ‪13 min walk‬
  • Place, Linking Road
    ‪13 min walk‬
  • Place, Juhu Beach
    ‪7 min drive‬
  • Airport, Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 11 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About the area

Mumbai

Golden Swan puts you in the centre of Mumbai, 1.4 km (0.9 mi) from University of Mumbai and 5.3 km (3.3 mi) from Mt. Mary Church. Highlights at this hotel include in-room free WiFi and LED TVs. .This hotel has free WiFi in public areas, a 24-hour front desk and express check-out. Plus you'll find dry cleaning/laundry services, free newspapers in the lobby and tour/ticket assistance. Cooked-to-order breakfast is available for free. There's also the convenience of airport pick-up service. .Sights within a 15-minute drive of this Santacruz hotel include Siddhi Vinayak Temple and Nehru Planetarium.

What's nearby

  • University of Mumbai - 13 min walk - 1.2 km
  • Linking Road - 13 min walk - 1.2 km
  • Ashtavinayak Temple - 14 min walk - 1.2 km
  • Nanavati Super Speciality Hospital - 6 min drive - 3.0 km
  • Juhu Beach - 7 min drive - 2.0 km

Getting around

  • Mumbai Santacruz Station - 6 min walk
  • Western Express Highway Station - 6 min drive
  • Chhatrapati Shivaji International Airport (BOM) - 17 min drive

Restaurants

  • ‪Sandwizzaa - ‬11 min walk
  • ‪Yoko Sizzlers - ‬11 min walk
  • ‪Eve - ‬8 min walk
  • ‪Swagat Bar and Restaurant - ‬11 min walk
  • ‪Dynasty - ‬12 min walk

About this property

Golden Swan

Free breakfast is served. Public spaces have free WiFi. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Golden Swan also features tour/ticket assistance, complimentary newspapers in the lobby, and dry cleaning/laundry services.
  • 20 guestrooms or units
  • 3 levels
  • Cooked-to-order breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
Golden Swan offers 20 accommodations with free newspapers and a ceiling fan. Each accommodation is individually decorated. LED televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 3 floors

Room amenities

Bathroom

  • Towels provided

Entertainment

  • LED TV

Food and drink

  • 24-hour room service

More

  • Ceiling fan
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board on request

Policies

Check-out

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travellers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: INR 200 per room

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

    We should mention

    • Registered guests are the only ones allowed to be in guestrooms.

    Property is also known as

    Golden Swan Hotel
    Golden Swan Mumbai
    Hotel Golden Swan
    Hotel Golden Swan Mumbai
    Golden Swan Hotel Mumbai
    Golden Swan Hotel
    Golden Swan Mumbai
    Hotel Golden Swan Mumbai
    Mumbai Golden Swan Hotel
    Hotel Golden Swan
    Golden Swan Hotel
    Golden Swan Mumbai
    Golden Swan Hotel Mumbai

    Frequently asked questions

    What is the cancellation policy at Golden Swan?

    Golden Swan offers free cancellation on select room rates. Check out the cancellation policy for more info.

    Are there any beaches close to Golden Swan?

    The closest beach to Golden Swan is Juhu Beach (3.6 km).

    Does Golden Swan serve breakfast?

    Sure does, complimentary cooked-to-order brekkie is offered at Golden Swan.

    Is there a free airport shuttle available at Golden Swan?

    No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

    Golden Swan Reviews

    Reviews

    6.4
    Rating 10 - Excellent. 6 out of 44 reviews
    Rating 8 - Good. 11 out of 44 reviews
    Rating 6 - Okay. 18 out of 44 reviews
    Rating 4 - Poor. 3 out of 44 reviews
    Rating 2 - Terrible. 6 out of 44 reviews

    7.2/10

    Cleanliness

    7.2/10

    Staff & service

    6.0/10

    Amenities

    6.6/10

    Property conditions & facilities

    Reviews

    10/10 Excellent

    Verified traveller

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Short shuttle from the airport. Good central location for withdrawing foreign funds and street shopping for gifts and snacks. Very kind and hospitable staff and the made to order breakfast is lovely. Their egg biriyani is REALLY good!
    Stayed 2 nights in Dec 2018

    6/10 Okay

    Hari, Singapore

    Disliked: Property conditions & facilities, room comfort

    Don't choose this hotel if travelling with family.

    Standard rooms are in very bad shape. I booked standard room looking at the photo on website but then I have to change room to executive delux by paying Rs. 823+taxes per night. The blinds of the executive delux room were not working and hence all 4 days we were staying in artificial lights. Breakfast is free but the options are 2 to 3 only and they are same all days.
    Stayed 4 nights in Dec 2018

    10/10 Excellent

    Sagar

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Aug 2018

    6/10 Okay

    Georgi

    Liked: Staff & service
    Stayed 2 nights in Feb 2018

    8/10 Good

    Franclino

    Liked: Cleanliness, staff & service

    Decent 3 Star Hotel.

    Decent 3 star hotel. Staff were friendly and helpful. The hotel was quite clean and the room was large enough for a 4 night stay. The main problem was the water pressure. My room was on the 3rd floor. There was hardly any water coming out of the fixed shower spout. So, I had to fill the bucket and shower Indian style during my stay. You also need to take your own toilet paper. The kitchen was closed as work was being done. So, they ordered food from outside. The breakfast was quite nice. The hotel is about 20 mins from the airport, if there is no traffic. Did not go to the city, so I can't tell you what's involved there. Check in and check out was a breeze and quite smooth. Hotels in Mumbai are overpriced, and the Golden Swan is no different. I would stay here again if could get it at a decent rate.
    Stayed 4 nights in Jan 2018

    6/10 Okay

    Jayaram

    Liked: Cleanliness, staff & service, property conditions & facilities

    Ok, Can Do

    Breakfast 1st day was cold, and some component came after eating. 2nd Day ok. Hot water and pressure pump appears not on always.
    Stayed 2 nights in Jun 2017

    6/10 Okay

    Shaileshbhai

    Liked: Cleanliness, staff & service

    Noisy

    Hotel is good but area is noisy too

    6/10 Okay

    Franclino

    Liked: Cleanliness, staff & service, room comfort

    Clean Hotel

    Checked in around 9 PM and was told that my room was not ready. I got dumped in a smoking room. It stank and I could barely sleep. The female receptionist was most unhelpful and lied about room availability, etc. Fortunately, another receptionist named Ahmed was very helpful and did his best to help. After complaining for 3 days, I was moved into another room on the 3rd Floor. This room was fairly comfy, clean and modern. Bathroom and toilet was small, but clean and OK. Water pressure was a problem quite often, but used the bucket Indian style when I had to. Breakfast served in the room. Not sure about the choices, cos I just ate eggs every morning. Had room service deliver lunch once. Food was OK and reasonable. Also included was a free pickup and drop off service to the airport. I would stay in the hotel again, cos it was a good experience once the room problems were sorted out. I would say it was a fairly decent 3 star place .... if one stayed in the modernized 3rd floor rooms. I was in Room 302.

    6/10 Okay

    Verified traveller

    Liked: Cleanliness, room comfort

    Traditional Indian Hotel

    The booking included an airport drop. As we did not need it, we were offered airport pick up, and it was really helpful after our flight from Colombo to Mumbai in mid night. The staff looked traditional, no smile on face at all. Room was smaller than we expected. Bathroom looked clean but very small, there were no bad smells. Sleep quality was good, no disturbances. Ok to stay for 1 or 2 night, close to airport and its a plus point.

    2/10 Terrible

    Goke

    Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    8/10 Good

    krishna

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    8/10 Good

    Arjun

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    6/10 Okay

    Santhanakrishnan, Chennai

    Liked: Cleanliness
    Clean room, mosquitos, Wifi not working

    8/10 Good

    Rohit

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    8/10 Good

    Craig, Sheffield

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    A good airport option

    Located at Santa Cruz, this is convenient for the airport and the free shuttle to and from there is very welcome. Proximity to the station is also good for access to south Mumbai. Breakfast served in the room is adequate. Rooms are smallish but quite well maintained and with some attempt at being stylish. Staff are friendly and not judgemental. A good option for passing through.

    8/10 Good

    Neil, Headford

    Liked: Cleanliness, staff & service, room comfort

    Misleading

    Very dated 1970 concrete building but lovely n modern inside, staff were so helpful, go back again.

    4/10 Poor

    Neil, Headford, Ireland

    Disliked: Property conditions & facilities, room comfort

    Downgraded room

    Hotel overbooked n tried to push me off to some unknown hotel which I refused to accept. Gave me a matchbox sized room with very noisy aircon and wouldn't even go out of his way to buy me a beer for the mess he inflicted on me. Am there again tonight, so see if he meets his promise of the room I actually booked, otherwise it's a serious complaint re misspelling to Hotels.com

    6/10 Okay

    Ravi, Pune

    Budget hotel good only for short stay

    Food was not good at all. Not recommended for foodies.

    10/10 Excellent

    Nisargdutt V, Ahmedabad

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Best Bang For Your Buck

    Stayed in the hotel for a night and it was pleasant. They allowed me to check in at 8 AM instead of 12 PM, which was the best part. I recommend this hotel.

    10/10 Excellent

    Nisarg

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Very Pleasant Stay

    Very near to airport and neighborhood is fine as well. At equal distance from most of the places in/around santa cruz

    6/10 Okay

    Verified traveller

    Liked: Staff & service, room comfort

    Good hotel but bad location

    Hotel is good,but the location is terrible...

    10/10 Excellent

    Jasmine, Canada

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great Hotel

    Had a really great experience here. Really nice, professional staff at reception. They went above and beyond helping me get my bus ticket sorted out after I missed my first bus out of there. Super nice, helpful people. I was there as a young, single women, and felt completely safe. Good location, clean, comfortable room, and really fast free WiFi. I will definitely be coming back here.

    10/10 Excellent

    tina, Mumbai

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    good overall

    Decent n clean.

    6/10 Okay

    Roy, Bangalore

    Disliked: Cleanliness, room comfort

    Wasn't bad

    I was there for a short stay. The room looked OK however the walls had their plasters coming out at places. Cleanliness was good and the staff were courteous. The food quality can definitely improve. One thing I didn't like was I had asked them for a wake up call at 5:30 am which the staff totally forgot and almost made me miss my flight.

    2/10 Terrible

    Verified traveller

    Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    I won't recommend this to anyone.

    Hotel staff was not at all cooperative. They were trying to she'll out money for small small reasons. We had requested them for early checkin to which they had agreed earlier. But later they charged 2000 rs.