10/10 Excellent
Marlee
Travelled with partner
4 Mar 2025
We stayed at the Apartments Hakuba last minute when our original hotel proved to be extremely dirty and uncomfortable. The owners were quick to respond which made our last minute booking easy! Only thing I would change is making the beds more comfortable and providing some coffee or at least a standard coffee pot, only option was a little Nescafe machine where you needed specific pods, so we had to leave to grab coffee each day since we didnt have a car. Also, I called the main number to book a transfer on our day home and they set it up, then a couple hours later knocked on our door and said they coudln't provide the transfer because we didnt buy the package that included it. I wish they would have allowed us to pay or gave us the transfer anyways since they made the mistake and originally said they could. Overall, I would stay there again!
Marlee
Stayed 2 nights in Feb 2025