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Hotel Green Plaza Hakuba

3.5 star property

Photo gallery for Hotel Green Plaza Hakuba

A multi-level atrium with a modern architectural design, featuring a central staircase and decorative lighting.
In-room safe, free WiFi, bed sheets
A traditional half-timbered building with snow-covered roofs and a well-lit facade.
Mountain view
A buffet setup with various food stations, a large floral centerpiece, and a modern interior with large windows and ceiling lights.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$214
10 July - 11 July

Explore the area

View map
12860-1 Chikuniotsu, Kitaazumigun, Otari, Nagano-ken, 399-9422
  • Place, Hakuba Koruchina Ski Area
    ‪1 min walk‬
  • Place, Hakuba Norikura Onsen Ski Resort
    ‪11 min drive‬
  • Place, Tsugaike Ski Resort
    ‪14 min drive‬

Room options

View all photos for Cortina Maisonette Room-Ski Run View

In-room safe, free WiFi, bed sheets

Cortina Maisonette Room-Ski Run View

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Japanese Western Style Room, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Japanese Western Style Room, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 3 Single Futons
  • Free Wi-Fi

View all photos for Standard Maisonette Room, Non Smoking

A hotel room with a staircase, two beds, a TV, a desk, and a chair.

Standard Maisonette Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 4 Single Futons
  • Free Wi-Fi

View all photos for Run Of House

In-room safe, free WiFi, bed sheets

Run Of House

  • Sleeps 5
  • Free Wi-Fi

View all photos for Standard Japanese Western Style Room-Ski Run View, Non Smoking

Standard Japanese Western Style Room-Ski Run View, Non Smoking

Standard Japanese Western Style Room-Ski Run View, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 3 Single Futons
  • Free Wi-Fi

View all photos for Standard Maisonette Room-Ski Run View, Non Smoking

Standard Maisonette Room-Ski Run View, Non Smoking

Standard Maisonette Room-Ski Run View, Non Smoking

  • Mountain view
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 4 Single Futons
  • Free Wi-Fi

View all photos for Cortina Japanese Western Room, Non Smoking

In-room safe, free WiFi, bed sheets

Cortina Japanese Western Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Cortina Japanese Western Room-Ski Run View, Non Smoking

In-room safe, free WiFi, bed sheets

Cortina Japanese Western Room-Ski Run View, Non Smoking

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Cortina Maisonette Room-Ski Run View, Non Smoking

Cortina Maisonette Room-Ski Run View, Non Smoking

Cortina Maisonette Room-Ski Run View, Non Smoking

  • Mountain view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Standard Japanese Western Style Room-Ski Run View

In-room safe, free WiFi, bed sheets

Standard Japanese Western Style Room-Ski Run View

7.0 out of 10
Good
(2 reviews)
  • Sleeps 5
  • Free Wi-Fi

About the area

Otari

At Hotel Green Plaza Hakuba you'll be steps from Hakuba Koruchina Ski Area and 3.2 km (2 mi) from Hakuba Norikura Onsen Ski Resort. Highlights at this ski hotel include 2 restaurants, a full-service spa and free self-parking. .A day of pampering at 美人の湯 can include access to the hot springs/mineral springs and sauna. With ski-in ski-out access, there's more time for snowboarding, and you'll find skiing lessons and ski rentals on site. Plus you'll find free Wi-Fi in public areas, a hot tub and a sauna. There's also limited parking, along with the convenience of free train pick-up service. .Places within a 15-minute drive of this 3.5-property class Otari hotel include Tsugaike Ski Resort and Hakuba Iwatake Ski Resort.

What's nearby

  • Hakuba Koruchina Ski Area - 1 min walk - 0.0 km
  • Tsugaike Ski Resort - 14 min drive - 6.3 km
  • Hakuba Iwatake Ski Resort - 25 min drive - 12.0 km
  • Hakuba Happo-One Ski Area - 30 min drive - 17.1 km
  • Hakuba Goryu Ski Resort - 33 min drive - 20.5 km

Getting around

  • Chikuni Station - 15 min drive
  • Toyama (TOY) - 129 min drive

Restaurants

  • ‪Blue Star Hotel - ‬7 min drive
  • ‪バーガーキング - ‬9 min drive
  • ‪TSUGA BASE - ‬8 min drive
  • レストラン アルプス
  • ‪ハートランド - ‬8 min drive

About this property

Hotel Green Plaza Hakuba

During the winter, enjoy on-site recreational activities like snowboarding, snow tubing and sledging. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Conveniences like ski storage, skiing lessons and ski equipment rentals allow you to spend less time with logistics and more time on the slopes.

There are 2 restaurants on site, along with a coffee shop/cafΘ. Public spaces have free WiFi. This ski hotel also offers karaoke, a sauna and ski passes. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Otari hotel.

  • 257 guestrooms or units
  • 2 dining venues
  • Karaoke
  • Supervised kids' activities (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Games room or arcade
  • Garden
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Coffee shop
Hotel Green Plaza Hakuba offers 257 air-conditioned accommodations with a safe and complimentary slippers. LCD televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, 美人の湯. The spa is equipped with a sauna and a steam room. The spa is open daily.

Public bath/onsen services include an indoor public bath, indoor mineral hot springs (Japanese-style onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs open between 1:00 PM and midnight.

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  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up and drop-off shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Full-service spa
  • Hot spring
  • Hot tub
  • Karaoke
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow tubing
  • Snowboarding

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In the mountains

Full-service spa

  • Hot spring
  • Hot springs open from 1:00 PM - midnight
  • Hot springs water temperature - 40 ºC
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Steam room
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 PM

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 100.00 per person, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Hot springs access available from 1:00 PM to midnight.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Green Plaza Hakuba
Green Plaza Hakuba Otari
Green Plaza Hotel Hakuba
Hakuba Green Plaza
Hakuba Green Plaza Hotel
Hotel Green Plaza Hakuba
Hotel Green Plaza Hakuba Otari
Hotel Green Plaza Hakuba Japan/Nagano Prefecture - Otari-Mura
Hotel Green Plaza Hakuba Hotel
Hotel Green Plaza Hakuba Otari
Hotel Green Plaza Hakuba Hotel Otari

Frequently asked questions

What is the cancellation policy at Hotel Green Plaza Hakuba?

Hotel Green Plaza Hakuba offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Green Plaza Hakuba?

As of 30 Jun 2026, prices found for a 1-night stay for 2 adults at Hotel Green Plaza Hakuba on 10 Jul 2026 start from NZ$214, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Green Plaza Hakuba?

Yep, Hotel Green Plaza Hakuba has a free self car park. Onsite parking is limited.

Is there a spa on site at Hotel Green Plaza Hakuba?

Yep, 美人の湯 is available for guests. It has a steam room, a sauna and hot springs.

Is there a free airport shuttle available at Hotel Green Plaza Hakuba?

No, Hotel Green Plaza Hakuba does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Green Plaza Hakuba?

Yep, Hotel Green Plaza Hakuba has 2 restaurants.

What time are check-in & check-out at Hotel Green Plaza Hakuba?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Hotel Green Plaza Hakuba?

No, pets are not allowed.

Hotel Green Plaza Hakuba Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 25 out of 87 reviews
Rating 8 - Good. 42 out of 87 reviews
Rating 6 - Okay. 9 out of 87 reviews
Rating 4 - Poor. 7 out of 87 reviews
Rating 2 - Terrible. 4 out of 87 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and buffet was well managed though very busy at times. The onsen was of good size . Beautiful views.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

DONN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ski resort, wish they had more options to dine at, but other then that, staff very freindly and helpfull, especially Miss Liu. She was very helpfull with transportation and getting around. Definitely recommend this Resort.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Amazing traditional Japanese style room. Dated but very clean and comfortable with ski run views! The Onsen was great after a day skiing. The dinner and breakfast was excellent and included in the price ….. not fine dining but wholesome and something for everyone. Would definitely recommend.
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Heather

Liked: Cleanliness, staff & service, amenities
The staff was helpful and pleasant and had instructions available in English. The rooms, mattresses and pillows appear to be original from 1989.
View from Cortina slopes
View of the slopes from the room
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Romy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 4 nights in Mar 2026
Verified

8/10 Good

kelvin

Liked: Cleanliness, staff & service, amenities
This is my second time to stay in this hotel, the buffet dinner and breakfast are really nice. And I like the ski and ski out and public bath, except no one to tidy the room every day
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities
Green Plaza Hakuba is an absolute gem for families looking to hit the slopes—tons of fresh snow and endless fun! We loved the convenience of having delicious meals right in the hotel, from hearty breakfasts to satisfying lunches and dinners. Ski rentals were easy to grab on-site, along with all the gear and extras you could need for a perfect ski adventure. Highly recommend for a hassle-free winter getaway!
Hotel view from ski area
Mountain View from guest room
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

Paul

Liked: Cleanliness, staff & service
Staff were good. But the included meals were poor and the same every day. You need to pay for a bus to get some variety.
Stayed 5 nights in Jan 2026
Verified

4/10 Poor

Juan Jose Peña

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
everything in the room is old, they need new beds, the mattress is old and you can feel the wires when you lay down. I would also recommend more international options for breakfast.
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

Shannon

Disliked: Amenities, property conditions & facilities
This hotel is not as advertised on their website. It is a major tourist trap. The room was clean but very dated, as is the whole hotel. The front desk staff were friendly and helpful. The buffet was not good and the overall feeling of the hotel is strange. I did not want to use the onsen because it felt like it was very busy and maybe not the cleanest. I would definitely not stay here again. If you are looking for an upscale hotel at Cortina I would stay at Canopy.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Drew

Liked: Cleanliness, amenities, property conditions & facilities
It's a stunning hotel from the time you roll towards Hotel Green Plaza. When you get inside, again some wow factors, some very old vintage structural engineering marvels which you have got to appreciate. Ski-in-ski-out lockers for hotel guests are good, access to cortina is right out the door. Buffet breakfast has a good selection, dinner is also good. Can get extremely crowded during peak times. Rooms are nice with a blend of tatami x western style bedding - however mattresses were quite old for our rooms. You can defintely feel a difference after skiing/snowboarding all day. Location is a bit out of the way and buses can skip the resort so you should either have your own vehicle for convenience or need to plan very well for the shuttle bus. Overall we enjoyed or stay
Stayed 5 nights in Feb 2026
Verified

2/10 Terrible

Chade Phang

Disliked: Cleanliness, amenities, property conditions & facilities
I was told to check out of my room and theb check in again because i made two different bookings though the booking was for consecutive days. I asked if the room will be a different room and I was told the room will be different. Yet after checking out at 10am and waited till after 3pm (i returned at 5pm)to check in again, I was put back into the same room and the roon was not even cleaned. Avoid this chain of hotel.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Chade Phang

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel told me that because i had two seperate bookings between 22-25 and 25-26 dec, i had to check out on 25th befoere 11am and then check in again after 3pm. I was told I would be given another room. This morning i checked out at 10am and I just check in again at 5.30pm after having to loiter around a rainy day outside. I found out I was given back the same room and the room was not even cleaned! They could have just allowed me to continue in the same room yet when I checked in they refused and insisted I check out on 25 Dec. I will NOT recommend this hotel to anyone.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

chihping

Liked: Cleanliness, staff & service, property conditions & facilities
这应该是白马地区最高的一个滑雪渡假村了，酒店较老旧，但是旧的酒店房间都大，大浴场也大，有认真在维护，所以还是可以的。雪场较小，只有吊缆，慢，绿道有些部分还是挺斜的，还好雪票与乘鞍是共用的，整体来说还是可以吧，员工是很友善的，在走廊遇到都会打招呼，早餐品类齐全美味，大概是位置太偏远了，全房型供早餐，喜欢滑雪后泡个澡安静睡觉的人群可以考虑。
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Shiho

ごはんがいつも同じレストランしか選択肢がないのは、連泊者としては飽きてしまう。連泊者対策も考えてくれるとうれしい。チェックインはアプリ導入されてるのでと事前に案内が来たが、実際は対面でのチェックインだった。アプリのことを聞いたら、それをダウンロードしなければならないわけではないらしい。そこがとても分かりにくかった。
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Wai Kei

Liked: Cleanliness, staff & service, amenities
寄房寬敞，職員有禮，各方面設施齊備
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Hirotaka

Liked: Staff & service, amenities
Disliked: Cleanliness
部屋にはベッドと畳の上にテーブルがある部屋だったのでくつろげました。カビ臭いにおいがするのは気になりましたが掃除は行き届いていました。温泉はとても良かったです。
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Akihiro

Disliked: Staff & service
事前に連絡したときの宿泊の確認ができないことにいら立ちと不安を感じた。フロントの最初の担当者の不慣れにも不安を感じた。
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

FUMINORI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
色々と無理をお願いしたけど 快く対応してくれた
Stayed 1 night in Aug 2025
Verified

8/10 Good

里子

Liked: Staff & service
ビュフェの食事メニューが豊富で全体においしかった
Stayed 1 night in Sep 2025
Verified

8/10 Good

Yumi

Liked: Staff & service, property conditions & facilities
ご飯が美味しく良いホテルです
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Hirokazu

隣接のガーデンは、見る価値あり

施設も経年で古くなりつつあり、コロナ禍で食事のオペレーションも苦労している。隣接のイングリッシュガーデンは、宿泊者は無料で入園でき、価値ある施設。
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
The property is not safe during COVID-19. It requires half-board, and continues to serve its meals indoors, via a buffet. Yes, they include disinfectant at the tables and provide people with plastic hand-coverings, but numerous studies show this is not enough and buffets are some of the most dangerous venues to contract COVID. They denied my request to eat meals in my room. In addition, the hotel does not adequately enforce mask usage -- many guests wear their masks below their nose and, in the ski locker room, are entirely maskless. Even worse, they still operate a smoking room where some guests huddle together in a small room and smoke cigarettes...during COVID!
Stayed 3 nights in Jan 2021
Verified

4/10 Poor

I-shan

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
1，飯店的check in 服務糟, 飯店不提供每日的清潔房間，只有提供換毛巾服務大約11點左右抵達了飯店，飯店無法給我們提早check in之外，也無法讓我們寄放行李，要求我們將行李放在付費的locker, 2, 飯店不提供每日的清潔房間，只有提供換毛巾服務 3, 飯店櫃檯人員資訊不足：對於飯店到機場的公共交通工具不熟悉
Stayed 3 nights in Feb 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

dyrt jämfört med standarden

Ingen variation på middagen(samma varje dag), dåligt städat på rummet, omodernt och väldigt osköna sängar. Överlag besvikelse jämfört med vad det kostade. Att det ska vara 3,5 stjärnor är att ta i. Bra med närhet till backarna i Cortina och stort spa. spat dock uppdelat (män/kvinnor för sig) vilket gjorde att man fick bada själv om man reste med sin partner.
Stayed 6 nights in Feb 2020