Hotel JAL City Nagano

3.0 star property
Hotel with a restaurant, near Zenko-ji Temple

Photo gallery for Hotel JAL City Nagano

Restaurant
Lobby
Lobby
Property amenity
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services
The current price is NZ$127
12 Jan - 13 Jan 2026

Explore the area

View map
1221, Toigosho-machi, Nagano, Nagano-ken, 380-0834
  • Place, Nio-mon Gate
    ‪15 min walk‬
  • Place, Nagano Prefectural Shinano Art Museum
    ‪20 min walk‬
  • Place, Zenko-ji Temple
    ‪20 min walk‬

Room options

Single Room, Non Smoking

8.0 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Bidet
Hairdryer
Shower/bath combination
Electric kettle
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

Single Room, Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Bidet
Hairdryer
Shower/bath combination
Electric kettle
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

Economy Double Room, Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Bidet
Hairdryer
Shower/bath combination
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Economy Double Room, Non Smoking

8.6 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Bidet
Hairdryer
Shower/bath combination
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room, Smoking

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Bidet
Hairdryer
Shower/bath combination
Electric kettle
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Bidet
Hairdryer
Shower/bath combination
Electric kettle
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

High Floor Single Room,Non Smoking

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Bidet
Hairdryer
Shower/bath combination
Electric kettle
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

High Floor EconomyDouble Room,Non Smoking

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Bidet
Hairdryer
Shower/bath combination
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

High Floor Double Room,Non Smoking

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Bidet
Hairdryer
Shower/bath combination
Electric kettle
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

High Floor Twin Room,Non Smoking

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Bidet
Hairdryer
Shower/bath combination
Electric kettle
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

High Floor Corner Twin Room,Non Smoking

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Bidet
Hairdryer
Shower/bath combination
Electric kettle
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

Renewal Single Room, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Bidet
Hairdryer
Shower/bath combination
Electric kettle
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

Renewal Economy Double Room, Non-Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Bidet
Hairdryer
Shower/bath combination
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Renewal Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Bidet
Hairdryer
Shower/bath combination
Electric kettle
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

Renewal Double Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Bidet
Hairdryer
Shower/bath combination
Electric kettle
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Renewal Deluxe Twin Room, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LCD TV
Day bed
Private bathroom
Bidet
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

Comfort Double Room, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Bidet
Hairdryer
Shower/bath combination
Electric kettle
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

High Floor Economy Double Room City View, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Bidet
Hairdryer
Shower/bath combination
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Double Room Non Smoking

  • Sleeps 2

Twin Room Non Smoking

  • Sleeps 2

Twin Room Smoking

  • Sleeps 2

Single Room Smoking

  • Sleeps 1

Economy Double Room Non-Smoking

  • Sleeps 2

Economy Double Room Smoking

  • Sleeps 2

Single Room Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1

Double Room Smoking

  • Sleeps 2

High Floor Single Room Non-smoking

  • Sleeps 1

High Floor Economy Double Room Non-smoking

  • Sleeps 2

High Floor Double Room Non Smoking

  • Sleeps 2

High Floor Twin Room Non Smoking

  • Sleeps 2

High Floor Corner Twin Room Non Smoking

  • Sleeps 2

High Floor Triple Room Non Smoking

  • Sleeps 3

New Standard Floor - Single Room Non-smoking

  • Sleeps 1

New Standard Floor - Economy Double Room Non-smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

New Standard Floor -Twin Room Non-smoking

  • Sleeps 2

New Standard Floor - Comfort Double Room Non-smoking

  • Sleeps 2

New Standard Floor -Deluxe Twin Room Non-smoking

  • Sleeps 4

New Standard Floor -Corner Double Room Non-smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

About the area

Nagano

Hotel JAL City Nagano puts you in the heart of Nagano, within a 20-minute stroll of Zenko-ji Temple and Nagano Prefectural Shinano Art Museum. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 3-property class Minaminagano hotel include M-Wave Olympic Memorial Arena and Nagano Olympic Stadium.

What's nearby

  • Saiko-ji Temple - 2 min walk - 0.2 km
  • Gondo Shopping Street - 7 min walk - 0.7 km
  • Nio-mon Gate - 15 min walk - 1.3 km
  • Nagano Prefectural Shinano Art Museum - 20 min walk - 1.7 km
  • Zenko-ji Temple - 20 min walk - 1.7 km

Getting around

  • Nagano Station - 7 min walk
  • Nagano (QNG) - 8 min walk

Restaurants

  • ‪スカイバンケット 白馬 - ‬1 min walk
  • ‪モスバーガー 長野SBC前店 - ‬2 min walk
  • ‪わいち - ‬1 min walk
  • ‪戸隠蕎麦 山故郷 - ‬2 min walk
  • ‪長野みなみ風ビール - ‬1 min walk

About this property

Hotel JAL City Nagano

Hotel with a restaurant, near Zenko-ji Temple
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi and wired Internet. Hotel JAL City Nagano also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Nagano hotel.

  • 226 guestrooms or units
  • 16 levels
  • Built in 2005
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel JAL City Nagano offers 226 air-conditioned accommodations with complimentary slippers and a hairdryer. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries.

This Nagano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (JPY 1,000 per night)
  • Parking on site (JPY 1,000 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,200 for adults and JPY 1,300 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • スカイレストラン白馬

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift

More

  • 16 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2200 for adults and from JPY 1300 for children
  • Self-parking fee: JPY 1000 per night
  • Nearby parking fee: JPY 1000 per night (820 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Jal City Nagano
Jal City Nagano

Frequently asked questions

What is the cancellation policy at Hotel JAL City Nagano?

Hotel JAL City Nagano offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel JAL City Nagano?

As of 29 Dec 2025, prices found for a 1-night stay for 2 adults at Hotel JAL City Nagano on 12 Jan 2026 start from NZ$126.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel JAL City Nagano?

Yep, Hotel JAL City Nagano has a self car park for JPY 1000 per night. A self car park is also available, for a fee.

Does Hotel JAL City Nagano serve breakfast?

Yeah, buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Hotel JAL City Nagano?

No, Hotel JAL City Nagano does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel JAL City Nagano?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel JAL City Nagano?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Hotel JAL City Nagano?

No, only service animals are allowed.

Hotel JAL City Nagano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 432 out of 1002 reviews
Rating 8 - Good. 390 out of 1002 reviews
Rating 6 - Okay. 145 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was quiet, clean and staff were most helpful.
Stayed 3 nights in Nov 2025

8/10 Good

Aaron, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Quiet location.
Stayed 3 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Madilein

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and had lots of complimentary items. Highly recommend the breakfast, very yum and the staff are very friendly. Convenient location to the Zengoji Temple too.
Stayed 2 nights in Aug 2025

2/10 Terrible

Andrew

Stayed 3 nights in Jul 2025

10/10 Excellent

Remi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Allez-y sans hésiter!

Un excellent hôtel. Bonne localisation proche de la gare. Bon rapport qualité/prix. Hôtel propre, chambres confortables. Prenez une chambre rénovée, vous ne serez pas déçus!
Stayed 22 nights in Jun 2025

8/10 Good

Michael, San Diego

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. Check in was easy, the rooms are clean and the staff was great. The location is close to a lot, less than 10 minutes to the train station. Only downside is the age of the bldg, internet and phones were not working.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sandy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Less than 10 mins walk from the station. Breakfast was awesome and so is the view. Spacious room. Clean. Staff is nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Iouri

Liked: Cleanliness, amenities, property conditions & facilities
Large rooms, clean building, helpful staff. Location is convenient for getting to popular attractions like the snow monkey park and tokagushi.
Stayed 2 nights in Jun 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Triple room was spacious for a family, and bath/toilet being seperate was helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Atsuko

Location was great. I love breakfast buffet. It was all delicious
Stayed 1 night in May 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The way from carpark to hotel lobby not properly maintained.
Stayed 1 night in May 2025

10/10 Excellent

Stephan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Breakfast was superb as was the view from the sixteenth floor.
Stayed 3 nights in May 2025

10/10 Excellent

lily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating. Especially the cleaning staff who always made sure our fridge was adequately stocked with complimentary refreshments. Clean towels and slippers were always waiting for us in our rooms.
Stayed 3 nights in May 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast. Don’t miss out on this experience
Stayed 3 nights in May 2025

6/10 Okay

Wei

Liked: Cleanliness, staff & service

Average stay

JAL hotel was about 10 minutes from Nagano airport. It’s midway between the station and the temple. The hotel was ok and the rooms were also OK: a bit on the small side. The launderette was always crowded or people were using it. Service was also average, your regular business hotel. Glad we only stayed 2 nights
Stayed 2 nights in Apr 2025

8/10 Good

kiara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For the price we were very happy. The room was clean and easy to walk to food, shopping, etc. Our room also had a view of the mountains. Would come back.
Stayed 3 nights in May 2025

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, property conditions & facilities
Easy access - 5 minute walk to the train station, 15-20 min walk to the Senso-ji temple. Clean and all toiletries you might want. Breakfast pretty good, with great views of the city
Stayed 2 nights in Apr 2025

10/10 Excellent

Ritchie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nagano JAL is great

Very comfortable. Very convenient and decent space
Stayed 3 nights in Apr 2025

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

James, Fort Worth

Stayed 3 nights in Mar 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Breakfast was fabulous. Lots of variety and the best view in the city.
Stayed 2 nights in Mar 2025

6/10 Okay

Ramesh

Travelled with family and small children
Disliked: Property conditions & facilities
One should avoid this property if traveling by car or having dietary restrictions, as it falsely claims to have parking availability. I would never have chosen it without JAL name on it. However, the receptionist at the check-in desk did help secure parking for an additional charge, which was a relief after a long ski and drive.
Stayed 1 night in Feb 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant is on the top floor with spectacular views. But the variety and quality of breakfast buffet was by far the best I have yet had! Seriously!
Stayed 1 night in Feb 2025

10/10 Excellent

Raymond

Travelled with partner
Convenient, clean. Great breakfast buffet
Stayed 6 nights in Feb 2025