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4.7 out of 5

"Great hotel with great facilities. Free shuttles available to and from the slopes. Individual locker’s provided if you are bringing your own snowboard ... " More

By a verified traveller on Mon 04 Mar 2024

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Hotel Description

At Hakuba Tokyu Hotel you'll be within just a 5-minute stroll of Hakuba Ski Jumping Stadium and within 15 minutes of Hakuba Happo-One Ski Area. Highlights at this ski hotel include 2 restaurants, a full-service spa, and free self parking.

A day of pampering can include massages, facials, and aromatherapy. The restaurant, Chamonix, serves French cuisine and is open for breakfast, lunch, and dinner. The Lodge is the hotel's own bar. Enjoy the 4 outdoor tennis courts. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 9:30 AM. There's also the convenience of a free ski shuttle.

Sights within a 10-minute drive of this 4-star Hakuba hotel include Hakuba Iwatake Ski Resort and Hakuba Goryu Ski Resort.

Economy Twin Room (For 2 People)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max
NZ$200* Per night/room 22 Apr. - 23 Apr.

Deluxe Twin Room (For 4 People)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Standard Twin Room, Balcony (For 3 People)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Hakuba Tokyu Hotel ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hakuba Tokyu Hotel

Everyone (2)
5 out of 5
Great hotel with great facilities. Free shuttles available to and from the slopes. Individual locker’s provided if you are bringing your own snowboards/skis. Drying room you can use. Self laundry/dryer facilities available to use. Onsen free to use after each day on the slope. We also booked a massage with Lily for last night and she was fantastic together with an aromatherapy treatment. They also provide Yamato Black cat service from the hotel so I can send your bulky snowbag straight to the airport so you don’t have to lug it around whilst you continue exploring other parts of Japan.

Posted by on 4 Mar. 2024

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4 out of 5
Spacious clean room and ensuite. Nice hotel with friendly staff. The hotel was very covid conscious and clean. It is well located and the Hakuba valley shuttle bus stops at the hotel. While the buffet breakfast was nice, the on-site French restaurant - Chamonix was disappointing. The staff made us pre-order food when we booked the table and we couldn’t adapt meals to cater for gluten free. The food was OK but the overall dining experience was underwhelming.

Posted by on 14 Mar. 2023

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5 out of 5

Good location

Good location and clean amd wotif wants me to write more.

Posted by , from australia on 11 Mar. 2018

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Property Features

For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Hakuba Tokyu Hotel helps provide the perfect ski vacation with ski storage, ski equipment rentals, and shopping on site. At the end of the day, order après-ski drinks at the hotel's bar. There are 2 restaurants on site, along with a coffee shop/café. WiFi is free in public spaces. Self parking is free. Smoking is allowed in designated areas at this 4-star Hakuba hotel.

  • 102 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Outdoor tennis courts - 4
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Hakuba Station (2.6 km / 1.6 mi)
  • Property shuttles: Free train station pick-up and ski shuttle
  • Parking: Free self parking

Room Amenities

Hakuba Tokyu Hotel offers 102 air-conditioned accommodations with safes and complimentary bottled water. 30-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Deep soaking tub
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Electric kettle
  • Shower and tub combination
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:30 AM.

Chamonix - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.

Manyo - This restaurant specializes in Japanese cuisine and serves dinner only.

The Lodge - Onsite bar.

Spa Services

  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 15
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the train station. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hakuba Tokyu Hotel offers transfers from the train station. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

  • Caters to LGBTQ guests
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Coronavirus Guidelines (Japan)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2858 for adults and JPY 683 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hakuba Tokyu
  • Hakuba Tokyu Hotel
  • Hotel Tokyu Hakuba
  • Tokyu Hakuba
  • Tokyu Hakuba Hotel
  • Tokyu Hotel Hakuba
  • Hakuba Tokyu Mura
  • Hakuba Tokyu Hotel Hotel
  • Hakuba Tokyu Hotel Hakuba
  • Hakuba Tokyu Hotel Hotel Hakuba

You should know

  • This hotel caters to LGBTQ+ guests.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.