At this chalet you'll be 2 km (1.2 mi) from Hakuba Happo-One Ski Area and 4.5 km (2.8 mi) from Hakuba Goryu Ski Resort. Highlights at this ski chalet include a kitchen, a washer/dryer and free WiFi. .Enjoy access to basketball and a playground. Other amenities include free Wi-Fi in public areas, laundry facilities and ski storage. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of a free ski shuttle. .With a stay at this 3.5-property class Echo Land chalet, you'll be 8.4 km (5.2 mi) from Tsugaike Ski Resort.
Hakuba 47 Winter Sports Park - 4 min drive - 2.0 km
Happo One Sakka Ski Lift - 6 min drive - 3.4 km
Getting around
Hakuba Station - 8 min drive
Restaurants
猿楽 Sarugaku - 6 min walk
トロイメライ - 14 min walk
麵屋まる玉 白馬店 - 8 min walk
Penguin Cafe - 5 min walk
Tabitabi Gelato & Sweets - 11 min walk
About this property
Entire place
You'll have the entire home to yourself and will only share it with other guests in your party.
The Castle
Mountain ski retreat with free ski shuttles
The Castle offers its guests ski storage and laundry facilities. Public spaces have free WiFi. A ski shuttle, A train station pick-up shuttle and A train station drop-off shuttle are free. Self parking is free.
This 3.5-star Hakuba chalet is smoke free.
1 guestroom or unit
Ski equipment storage
Self-service laundry
No smoking on site
Guest accommodation at this chalet offers washers/dryers and coffee/tea makers. This individually furnished accommodation has separate sitting areas and includes dining tables. Beds feature down duvets. Accommodation at this 3.5-star chalet has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, complimentary toiletries, hairdryers and toothbrushes and toothpaste.
This Hakuba chalet provides complimentary wireless Internet access. 50-inch flat-screen televisions come with cable channels. Housekeeping is provided on a weekly basis.
Free train station pick-up shuttle from 8:00 AM to 9:00 PM
Train station shuttle on request
Free bus station shuttle
Free ski shuttle
Free train station drop-off
Car recommended
Free self parking on site
Family friendly
Children stay free (see details)
Cot: JPY 3,500 per night
Playground
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Freezer
Full-sized refrigerator/freezer
Hob
Ice maker
Microwave
Oven
Paper towels
Rice cooker
Toaster
Dining
Dining table
Bedrooms
8 bedrooms
Bedsheets provided
Down comforter
Bathroom
8 private bathrooms
Bathtub or shower
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Living spaces
Dining table
Separate dining area
Separate sitting area
Entertainment
50-inch flat-screen TV with cable channels
Laundry
Laundry facilities
Washer/dryer
Climate control
Air conditioning
Heating
Pets
Pet friendly
Welcoming dogs only
Fee: JPY 25,000 per accommodation per stay
Service animals exempt from fees
Food and water bowls
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Smoke-free property
Services and conveniences
Housekeeping (weekly)
Location highlights
In a village
Things to do
Basketball
Ski storage
Bicycle rentals nearby
Hiking/biking trails nearby
Horseback riding nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Fire extinguisher
General
Individual furnishings
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
Access methods
Access code, private entrance
Pets
Pets: JPY 25000 per accommodation, per stay
Only dogs are allowed
Food and water bowls are available
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Kids stay free! Children 2 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are available for JPY 3500 per night.
Smoking
Smoking is not permitted
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: JPY 25000 per accommodation, per stay
Service animals are exempt from fees
Crib (infant bed) fee: JPY 3500 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.
We should mention
Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
The Castle Chalet
The Castle Hakuba
The Castle Chalet Hakuba
Frequently asked questions
Is parking available at The Castle?
Yep, The Castle has a free self car park.
How much does it cost to stay at The Castle?
As of 20 Sept 2025, prices found for a 1-night stay for 2 adults at The Castle on 20 Oct 2025 start from NZ$1,593.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Castle have a pool?
No, this chalet doesn't have a pool.
Is The Castle family-friendly?
You bet! With amenities such as a playground, laundry facilities and cots/infant beds, it's no surprise that The Castle is a winner with our family travellers.
Is there a free airport shuttle available at The Castle?
No, The Castle does not offer an airport shuttle service.
What time are check-in & check-out at The Castle?
Check-in begins at 4:00 PM. Check-out time is 10:00 AM.
Are pets allowed at The Castle?
Dogs are welcome at The Castle, with food and water bowls on offer.