Fairmont - accommodation in Nairobi

Absolutely beautiful hotel, and ultra-friendly staff. Nice, modern rooms.

From the moment I arrived at Crowne Plaza Nairobi, I was treated with warmth, attentiveness, and professionalism that exceeded every expectation. This hotel isn’t just a place to stay—it’s an experience of excellence, comfort, and heartfelt hospitality. The rooms were immaculate, spacious, and beautifully appointed—offering both luxury and tranquility. Every detail, from the bedding to the lighting, made me feel right at home while surrounded by refined elegance. What truly made this stay outstanding, however, was the incredible team. Each person I encountered went above and beyond to ensure I felt welcomed, cared for, and valued. Valery, Justin, Gilbert, Eric, Calvin, Sophia, Ashley, Wycliffe, Anna, Sarah, Leah, Michael, Arnold, and Moses—your dedication, kindness, and impeccable service are unforgettable. You represent the very best of what hospitality should be. Whether it was a warm greeting, personalized assistance, or just the genuine smiles I encountered throughout the hotel, every moment was a reminder of the high standards and heart-centered culture that make Crowne Plaza Nairobi a true gem. Thank you all for a five-star experience—I look forward to returning and recommending your hotel to everyone I know. Keep shining!

The iconic hotel that’s been there for well over a century is well maintained right smack in the middle of the hustle bustle of Nairobi. A safe secure place to go after the craziness of the streets.