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Grand Reserve at The Meritage

Luxury resort with 3 restaurants and 2 outdoor pools

Where to?

Dates

August 2025

September 2025

Daily cooked-to-order breakfast for a fee

1 bedroom, Frette Italian sheets, premium bedding, down duvets

2 outdoor pools, pool cabanas (surcharge), pool umbrellas

Overview
Rooms
Location
Policies

Very good

Popular amenities

Room service
Breakfast available
Bar
Parking available

includes taxes & fees

1 Sept - 2 Sept

Explore the area

850 Bordeaux Way, Napa, CA, 94558

Napa Valley College
‪3 min drive‬
Napa Valley Wine Train
‪7 min drive‬
Oxbow Public Market
‪7 min drive‬
Concord, CA (CCR-Buchanan Field)
‪36 min drive‬

Room options

Signature One-Bedroom Suite

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow-top bed

Separate bedroom

Premium bedding

1 bedroom
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Reserve Two-Bedroom Suite - King/QQ, ADA

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow-top bed

2 bedrooms

Premium bedding

2 bedrooms
Sleeps 8
1 King Bed, 2 Queen Beds and 1 Double Bed

Signature Pool View Two-Bedroom Suite - King/King

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow-top bed

2 bedrooms

Premium bedding

2 bedrooms
Sleeps 6
2 King Beds and 1 Double Sofa Bed

Signature Two-Bedroom Suite - King/QQ

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow-top bed

2 bedrooms

Premium bedding

2 bedrooms
Sleeps 8
1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Grand Cru One-Bedroom Suite

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow-top bed

Separate bedroom

Premium bedding

1 bedroom
Sleeps 4
1 Double Sofa Bed and 1 King Bed

Reserve Two-Bedroom Suite - King/King

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow-top bed

2 bedrooms

Premium bedding

2 bedrooms
Sleeps 6
2 King Beds and 1 Double Sofa Bed

Reserve One-Bedroom Suite ADA

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow-top bed

Separate bedroom

Premium bedding

1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Reserve One-Bedroom Suite

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow-top bed

Separate bedroom

Premium bedding

1 bedroom
Sleeps 4
1 Double Sofa Bed and 1 King Bed

Reserve Two-Bedroom Suite - King/QQ

Exceptional

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow-top bed

2 bedrooms

Premium bedding

2 bedrooms
Sleeps 8
1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Reserve Two-Bedroom Suite - King/King, ADA

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow-top bed

2 bedrooms

Premium bedding

2 bedrooms
Sleeps 6
2 King Beds and 1 Double Sofa Bed

Signature Pool View Two-Bedroom Suite - King/QQ

Very good

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow-top bed

2 bedrooms

Premium bedding

2 bedrooms
Sleeps 8
1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Signature Two Queen ADA

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

Down duvet

Pillow-top bed

Sleeps 4
2 Queen Beds

Signature King

Exceptional

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

Down duvet

Pillow-top bed

Sleeps 2
1 King Bed

Signature Two Queen

Exceptional

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

Down duvet

Pillow-top bed

Sleeps 4
2 Queen Beds

Reserve Two Queen

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

Down duvet

Pillow-top bed

Sleeps 4
2 Queen Beds

Signature Pool View King ADA

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

Down duvet

Pillow-top bed

Sleeps 2
1 King Bed

Reserve King

Very good

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

Down duvet

Pillow-top bed

Sleeps 2
1 King Bed

Signature Pool View Two Queen

Very good

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

Down duvet

Pillow-top bed

Sleeps 4
2 Queen Beds

Reserve Two Queen, ADA

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

Down duvet

Pillow-top bed

Sleeps 4
2 Queen Beds

Reserve King ADA

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

Down duvet

Pillow-top bed

Sleeps 2
1 King Bed

Signature Pool View King

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

Down duvet

Pillow-top bed

Sleeps 2
1 King Bed

About the area

Napa

A luxury stay in Napa awaits you at Grand Reserve at The Meritage. You'll be 1.1 km (0.7 mi) from The Grape Crusher - Sculpture and 6.5 km (4 mi) from Oxbow Public Market. Highlights at this resort include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The restaurant, Olive and Hay, serves Italian cuisine and is open for breakfast, brunch, lunch and dinner. The Commons (Lobby Bar) is the resort's own bar, serving drinks along with lunch and dinner. Enjoy the gym, sauna, pool cabanas and pool loungers. 80000 square feet (7432 square metres) of event facilities include 40 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find a winery, free Wi-Fi in public areas and a free manager's reception. Cooked-to-order breakfast is available daily between 6:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4.5-property class Soscol Gateway South resort include Napa Valley Wine Train and Napa Premium Outlets.

View more Resorts in Napa

What's nearby

Napa Valley College - 3 min drive - 2.9 km
Napa Valley Wine Train - 7 min drive - 7.1 km
Oxbow Public Market - 7 min drive - 6.8 km
Downtown Napa Association - 7 min drive - 7.1 km
Uptown Theater - 7 min drive - 7.1 km

Getting around

Suisun-Fairfield Station - 20 min drive
Concord, CA (CCR-Buchanan Field) - 34 min drive

Restaurants

‪In-N-Out Burger - ‬5 min drive
‪McDonald's - ‬4 min drive
‪Bear - ‬10 min drive
‪Taco Bell - ‬5 min drive
‪Applebee's Grill + Bar - ‬4 min drive

About this property

Grand Reserve at The Meritage

Luxury resort with 3 restaurants and 2 outdoor pools

A winery is on site. Grand Reserve at The Meritage offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. A free manager's reception is offered on selected days. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 40 meeting rooms. Event space at this resort measures 80000 square feet (7432 square metres) and includes a conference centre. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Grand Reserve at The Meritage. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4.5-star Napa resort is smoke free.

145 guestrooms or units

4 levels

2 buildings

3 dining venues

2 bars by the pool

2 bars or lounges

2 coffee shops

80000 sq ft of conference space

7432 sq. m of conference space

Built in 2018

Winery on site

Manager's reception (free)

Deli

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Business centre (24 hours)

Conference centre

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Pool or billiards table

Corner/local shop

Terrace

Garden

Outdoor picnic space

Gift shop

Lift

No smoking on site

Grand Reserve at The Meritage offers 145 accommodations with MP3 docking stations and laptop-compatible safes. Rooms open to balconies or patios. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. Flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Pool
Hot tub
Spa
Pet-friendly

includes taxes & fees

1 Sept - 2 Sept

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
24-hour return airport shuttle (surcharge)
Uncovered parking on site (USD 15 per night)
Uncovered valet parking on site (USD 25 per night)
Wheelchair-accessible parking and van parking available

Food and drink

Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 9 to 50 for adults and USD 9 to 50 for children
2 bars/lounges
2 coffee shops/cafes
2 poolside bars
3 restaurants
Coffee and tea in common areas
Couples/private dining
Free manager's reception (select days)
Private picnics
Snack bar/deli

Restaurants on site

Crush Lounge
Olive and Hay
The Commons (Lobby Bar)
Village Bistro

Things to do

2 outdoor pools
Bicycle rentals
Bicycle tours
Billiards/pool table
Bowling alley
Fitness classes
Full-service spa
Health club
Private wine tours
Sauna
Steam room
Vineyard
Wine tasting room
Wine tours
Winery
Yoga classes

Family friendly

2 outdoor pools
Bowling alley
Fenced pool
Grocery/convenience store
Laundry facilities
Pool gate
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

24-hour business centre
40 meeting rooms
Conference centre (80,000 square foot of space)

Outdoors

Firepit
Garden
Picnic area
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace
Vineyard

Full-service spa

12 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Prenatal massages
Sauna
Spa open daily
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Handrails in hallways
Handrails in stairways
Lift
Pool access ramp on site
Pool hoist on site
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs on site

2 buildings
4 floors
Banquet hall
Built in 2018
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Down comforter
Frette Italian sheets
Hypo-allergenic bedding
Pillowtop mattress

Bathroom

Bathtub or shower
Designer toiletries
Dressing gowns
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

Flat-screen TV with premium satellite channels
Hulu
MP3 dock
Netflix
Streaming services

Food and drink

24-hour room service
Champagne service
Espresso maker
Free bottled water
Restaurant dining guides

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Free local calls
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: USD 100.00 per accommodation, per night
Maximum 2 (weight limit: 79 lb per pet)
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: USD 51.89 per accommodation, per night

The resort fee includes:

Additional inclusions
Business centre/computer access
Concierge service
Faxes
Fitness centre access
Fitness/yoga classes
Health club access
Housekeeping
In-room bottled water
In-room coffee
In-room safe
Newspaper
Partner property access
Partner property pool access
Phone calls
Pool access
Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 9 to 50 for adults and USD 9 to 50 for children
Airport shuttle fee: USD 100.00 per person (return)
Uncovered self-parking fee: USD 15 per night
Valet parking fee: USD 25 per night
Pet fee: USD 100.00 per accommodation, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Vista Collina Resort Napa

Vista Collina Napa

Vista Collina

Vista Collina Resort

Reserve At The Meritage Napa

Vista Collina at The Meritage

Grand Reserve at The Meritage Napa

Grand Reserve at The Meritage Resort

Grand Reserve at The Meritage Resort Napa

Frequently asked questions

What is the cancellation policy at Grand Reserve at The Meritage?

Grand Reserve at The Meritage offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Reserve at The Meritage?

As of 11 Aug 2025, prices found for a 1-night stay for 2 adults at Grand Reserve at The Meritage on 1 Sept 2025 start from NZ$541.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Reserve at The Meritage?

Yep, Grand Reserve at The Meritage has an uncovered self car park for USD 15 per night.

Is there a spa on site at Grand Reserve at The Meritage?

Yep, there is an onsite spa at Grand Reserve at The Meritage. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Grand Reserve at The Meritage have a pool?

Grand Reserve at The Meritage has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Grand Reserve at The Meritage?

Grand Reserve at The Meritage features 2 poolside bars, 2 outdoor pools and a full-service spa. All guestrooms come with Frette Italian sheets, pillowtop beds and 24-hour room service.

What makes Grand Reserve at The Meritage a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Grand Reserve at The Meritage.

Does Grand Reserve at The Meritage serve breakfast?

Yep, cooked-to-order breakfast is served daily from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at Grand Reserve at The Meritage?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Grand Reserve at The Meritage?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at Grand Reserve at The Meritage?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Grand Reserve at The Meritage?

Furry friends are welcome at Grand Reserve at The Meritage, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 36 kg per pet.

Grand Reserve at The Meritage Reviews

8.4

Very good

9.2/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Lynette, Scottsdale

Travelled with group

5 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Outstanding! The rooms were perfect for a couple of girls sharing a bathroom. Plenty of counter space & mirrors. Love the dual sinks. Very spacious. Beautiful views. Outstanding amenities. I will stay here every time I’m in Napa going forward!!

Stayed 3 nights in May 2025

10/10 Excellent

Paul

28 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great location

Stayed 1 night in Apr 2025

10/10 Excellent

Chaundra LaNette

Travelled with family

27 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quiet, safe and conveniently located to everything. The staff is top notch and accommodating.

Stayed 3 nights in Apr 2025

2/10 Terrible

marius

Travelled with family, Travelled with family and small children, Travelled with partner

23 Apr 2025

Liked: Amenities, property conditions & facilities

Disliked: Cleanliness, staff & service

We were placed in different hotel room than what we booked , room was not as advertised

Stayed 1 night in Apr 2025

10/10 Excellent

Mike

Travelled with family

11 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic property.

Nice facilities, nice rooms, really well taken care of, great location. My only gripe would be finding where you're staying is a little challenging as the property sprawls out a bit. Could use some more signage.

Stayed 1 night in Apr 2025

2/10 Terrible

Frederick

Business traveller, Travelled with family

8 Apr 2025

Disliked: Cleanliness, staff & service, room comfort

Front desk employees and phone

Stayed 2 nights in Apr 2025

6/10 Okay

Preet

Travelled with group

7 Apr 2025

Stayed 2 nights in Apr 2025

10/10 Excellent

Basia

31 Mar 2025

Stayed 3 nights in Mar 2025

10/10 Excellent

Daniela, Lake Forest

30 Mar 2025

Stayed 2 nights in Feb 2025

10/10 Excellent

Ogechi????

18 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great

Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher, West Sacramento

18 Mar 2025

Stayed 2 nights in Mar 2025

10/10 Excellent

Amber

17 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was nice and quiet. The spa was amazing!

Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

4 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

8/10 Good

Jamelle

4 Mar 2025

Stayed 2 nights in Feb 2025

10/10 Excellent

Austin

Travelled with family

4 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful and quiet

Stayed 1 night in Feb 2025

10/10 Excellent

Armaan

Travelled with family, Travelled with family and small children, Travelled with partner

2 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Did my surprise proposal here and the Service was incredible! Everyone from the front desk clerk to the valet to the wedding and events coordinators were super accommodating and they even kept the secret from my fiance!Loved the wine tasting and the property and will surely be back!

Stayed 1 night in Feb 2025

2/10 Terrible

edwin

Travelled with partner, Travelled with group

26 Feb 2025

Disliked: Cleanliness, staff & service, amenities

I had a deeply concerning experience during my stay at Meritage Hotel from 2/14/25 to 2/16/25, and the matter remains unresolved. During our stay, a hotel employee unlawfully entered our room while my partner and I were engaged in a private moment. This individual neither knocked nor announced their presence and, instead of immediately leaving, lingered and listened before fleeing when confronted. This was a severe violation of our privacy, and we immediately reported it to hotel security. We were assured that an investigation would be conducted, including a review of key card access logs, but we received no follow-up. When we escalated the matter to the front desk manager, she acknowledged the mishandling of our complaint, apologized, and assured us we would receive compensation via a credit for our massages, as she claimed our booking through Expedia prevented a room refund. However, no such credit was ever applied. What makes this experience even worse is that our itemized receipt shows we paid Meritage Hotel directly, further calling into question the excuses given. The complete lack of communication and failure to honor promises has left us feeling disregarded. I had initially trusted the staff to make things right, but that trust has been broken. This level of disregard for guest concerns is unacceptable, and I cannot recommend this hotel to others.

Stayed 2 nights in Feb 2025

10/10 Excellent

Murat

21 Feb 2025

Stayed 1 night in Feb 2025

8/10 Good

Waheeda

17 Feb 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Noel

16 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

8/10 Good

Sean

Travelled with partner

16 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was clean and the on site dining options were very good. Took a while to receive our in room dining but other than that the service was good.

Stayed 2 nights in Feb 2025

10/10 Excellent

carolina

Travelled with partner, Travelled with group

3 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jan 2025

8/10 Good

Shannon

Travelled with family

1 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2024

2/10 Terrible

Rubin

1 Jan 2025

Stayed 2 nights in Dec 2024

10/10 Excellent

Noemy

Travelled with family

24 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

Grand Reserve at The Meritage

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Reserve Two-Bedroom Suite - King/King

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View all photos for Reserve One-Bedroom Suite ADA

Reserve One-Bedroom Suite ADA

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View all photos for Reserve One-Bedroom Suite

Reserve One-Bedroom Suite

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View all photos for Reserve Two-Bedroom Suite - King/QQ

Reserve Two-Bedroom Suite - King/QQ

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View all photos for Reserve Two-Bedroom Suite - King/King, ADA

Reserve Two-Bedroom Suite - King/King, ADA

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View all photos for Signature Pool View Two-Bedroom Suite - King/QQ

Signature Pool View Two-Bedroom Suite - King/QQ

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View all photos for Signature Two Queen ADA

Signature Two Queen ADA

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View all photos for Signature King

Signature King

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View all photos for Signature Two Queen

Signature Two Queen

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View all photos for Reserve Two Queen

Reserve Two Queen

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View all photos for Signature Pool View King ADA

Signature Pool View King ADA

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View all photos for Reserve King

Reserve King

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View all photos for Signature Pool View Two Queen

Signature Pool View Two Queen

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View all photos for Reserve Two Queen, ADA

Reserve Two Queen, ADA

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View all photos for Reserve King ADA

Reserve King ADA

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View all photos for Signature Pool View King

Signature Pool View King

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Hotel Indigo Napa Valley by IHG

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