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Duomo Hermes Relais

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Front of property
Reception
Reception
Reception
Comfort Quadruple Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is NZ$196
includes taxes & fees
14 July - 15 July

Explore the area

View map
305 Via Duomo, Naples, NA, 80133
  • Place, Spaccanapoli
    ‪3 min walk‬
  • Place, University of Naples Federico II
    ‪3 min walk‬
  • Place, Port of Naples
    ‪13 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪10 min drive‬

Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Quadruple Room

Comfort Quadruple Room

Comfort Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Classic Room

Premium bedding, down duvets, minibar, in-room safe

Classic Room

10.0 out of 10
Exceptional
(2 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Room

Classic Room

Classic Room

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Naples

A luxury stay in Naples awaits you at Duomo Hermes Relais. Within just a 10-minute stroll, you'll find popular attractions like Spaccanapoli and Gulf of Naples. Highlights at this guest house include free in-room WiFi. .This smoke-free guest house offers free WiFi in public areas, concierge services and dry cleaning/laundry services. Plus you'll find luggage storage, a front desk safe and a lift. There's also the convenience of an airport shuttle. .Attractions within a 15-minute walk of this 5-property class Naples City Centre guest house include Port of Naples and Naples Underground.
View more Guest houses in NaplesOpens in a new window

What's nearby

  • Spaccanapoli - 3 min walk - 0.3 km
  • University of Naples Federico II - 3 min walk - 0.3 km
  • Naples Underground - 8 min walk - 0.7 km
  • Piazza Giuseppe Garibaldi - 8 min walk - 0.7 km
  • Port of Naples - 13 min walk - 1.2 km

Getting around

  • Via Marina - Duomo Tram Stop - 2 min walk
  • Naples Central Station - 16 min walk
  • Naples International Airport (NAP) - 21 min drive

Restaurants

  • ‪L'Antica Pizzeria da Michele - ‬5 min walk
  • ‪Bar N'Amore è Cafè - ‬1 min walk
  • ‪Pizzeria Passiona Mij - ‬6 min walk
  • ‪Pizzeria D'Angeli - ‬5 min walk
  • ‪Bowl Napoli - ‬5 min walk

About this property

Duomo Hermes Relais

As a guest of Duomo Hermes Relais, you'll find tour/ticket assistance, concierge services, and dry cleaning/laundry services. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The luxury Duomo Hermes Relais also features a front desk safe and a lift.

This 5-star Naples guest house is smoke free.

  • 7 guestrooms or units
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
Duomo Hermes Relais offers 7 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. 36-inch flat-screen televisions come with cable channels.

Bathrooms include designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access.

Similar properties

Free daily buffet breakfast
Naples Plaza Duomo
Naples City Centre
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
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The price is NZ$358
includes taxes & fees
2 July - 3 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Bathroom emergency pull cord
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: EUR 30 for check-in between 8:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 2:00 PM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 10.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50.00 per vehicle (one-way)
  • Late check-in fee: EUR 30 for check-in between 8:00 PM and midnight
  • Late check-out fee: EUR 25 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hermes Inn Apartments Napoli
Hermes Inn Apartments
Hermes Inn Apartments Napoli Naples
Hermes Inn Apartments Napoli
Hermes Napoli Naples
Hermes Napoli
Guesthouse Hermes Inn Apartments Napoli Naples
Naples Hermes Inn Apartments Napoli Guesthouse
Guesthouse Hermes Inn Apartments Napoli
Hermes Inn Apartments Napoli Naples
Duomo Hermes Relais Naples
Hermes Inn Apartments Napoli
Duomo Hermes Relais Guesthouse
Duomo Hermes Relais Guesthouse Naples

Frequently asked questions

What is the cancellation policy at Duomo Hermes Relais?

Duomo Hermes Relais offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Duomo Hermes Relais?

As of 29 Jun 2026, prices found for a 1-night stay for 2 adults at Duomo Hermes Relais on 14 Jul 2026 start from NZ$196, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Duomo Hermes Relais?

The closest beach to Duomo Hermes Relais is Gaiola Beach (8.7 km).

Is there a free airport shuttle available at Duomo Hermes Relais?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at Duomo Hermes Relais?

Check-in begins at 2:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Duomo Hermes Relais?

No, pets are not allowed.

Duomo Hermes Relais Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 104 out of 174 reviews
Rating 8 - Good. 40 out of 174 reviews
Rating 6 - Okay. 16 out of 174 reviews
Rating 4 - Poor. 8 out of 174 reviews
Rating 2 - Terrible. 6 out of 174 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Chelsey

Liked: Staff & service, property conditions & facilities
Really enjoyed our stay.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
It pefect the Metro station is in the coner, close to good dining close to shopping and safe area
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We're happy about the property, very clean . Convenient to shops and restaurants. Transportation, just 2 minutes walk to Metro train and 15 minutes walk to the pier for ferry.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was great, very helpful, clean place close to the best pizza I ever ate.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony was beautiful and room was comfortable
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nice bright clean modern room that was cleaned by the maid both days. easy check in via polite and friendly whatsapp messages
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great location, next to the main station. Very comfortable and easy check in/out process. One thing to bear in mind, the location is near a lot of sketchy looking characters, didn’t feel that safe walking at night.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Naples

We were pleased with our accommodation. Close to the historic city, tube & train station and cafes.
Stayed 6 nights in Sep 2022
Verified

10/10 Excellent

Felicia

nice location，cleaning rooms，communication is timely。
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great. We did a remote check in which was easy to follow and the hotel manager assisted us with the process. The room was a good size and we really liked the complimentary water and coffee. When planning the next phase of our trip, they were really helpful with giving us advice of where to go and prices for ferries to the Amalfi. Overall it was a great place to stay in Naples
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

?

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A staff is very helpful, kind. The room is perfect,stylish.
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Way too expensive for what I got from the room, old and poor condition and tiny bathroom.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was great! Gave us a guide of what to do in naples and some restaurant recs. The service was nice and I enjoyed the room. They had coffee and snacks for those who want it.
Stayed 1 night in May 2024
Verified

6/10 Okay

Samantha

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Didn’t realize it wasnt hotel
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
There were many door to this property that made it a bit hard to find but also made it safe from the street. The room was clean and quiet.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Natasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Duomo Hermes Relais is OK

Nice room, friendly receptionist, central location, reception works from 14, but it was easy to contact them before 14:00 also.
Stayed 3 nights in May 2024
Verified

6/10 Okay

Louise Holly

Liked: Cleanliness
Gated away from the main road
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

s

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect
Stayed 3 nights in Mar 2024
Verified

2/10 Terrible

KATSUNORI

Disliked: Cleanliness, staff & service, property conditions & facilities
you can not find the apartment
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Didn’t like admitting self with multiple steps. OK once you figured it out. The room was clean and modern. We only stayed in that area for pickup the next morning.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We enjoyed our stay here for a few nights exploring Naples and surrounding areas! The hotel is located around 10-15 walk from main train station. It was around 15 minute walk to the port where you can take a boat to Procida, Capri etc. Its easily walkable to all the tourist sights & shopping areas from here. The hotel was in a quiet courtyard so still managed to get a good sleep in busy Naples! The reception staff were great - using whatsapp to communicate and can keep your bags here on check out day when we had a later flight. We had bottled water on the first day, but this wasnt replenished on the other days which was maybe the only downside.
Stayed 4 nights in Mar 2024
Verified

8/10 Good

Büsra

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The hotel is very close to the Duomo and easily accessible by metro. However, make sure to read the email about the self-check-in process before you arrive. While the facilities are new, the cleanliness was lacking. I found individual hairs on the bed and a hairball under the sliding door.
Verified

2/10 Terrible

Deb

Disliked: Amenities, property conditions & facilities
The location was in the flight path of jets.. overhead frequently, and on a very busy/loud street. The AC did not work, and not even a fan was provided. We left early and were unable to receive any refund. Beware!!
Stayed 1 night in May 2025
Verified

8/10 Good

Sam

Liked: Cleanliness, property conditions & facilities, room comfort
Great location in the city. Close to key areas for food and travel. The completely virtual check in worked ok for us (maybe trickier for less digitally confident people). The room was basic but clean and comfortable. Had a couple of small issues that didn't get fixed but we knew we'd booked a relatively basic stay so nothing that drastically impacted our stay. The walls are quite thin so you're reliant on self aware guests in other rooms which we did have. I'd recommend staying again if you're just looking for a place to put your head down at the end of the day but if you're looking for something more it might not be for you. Our contact on WhatsApp was very helpful and could sort out taxis for the morning etc, but again a couple of issues weren't sorted while we were there.
Stayed 6 nights in May 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great stay

The room was great! it was somewhat small but ok for one person. they gave me two free bottles of water in the fridge and the bathroom was very clean and small but had enough counterspace. my only complaint would be about the reception. I tried going to reception around 5pm on sat - when they're supposed to be open, however, no one was there. the person to contact on Whatsapp was fairly responsive but not when I absolutely needed it- like when I needed to check out. overall though, I'd stay here again
Stayed 3 nights in Jun 2024