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4.3 out of 5

"Great staff, very clean room " More

By a verified traveller on Thu 05 Oct 2023

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Hotel Description

UNAHOTELS Napoli places you in the center of Naples, connected to the convention center and within just a 15-minute stroll of popular places like Spaccanapoli and Sansevero Chapel Museum. Highlights at this hotel include a restaurant and in-room free WiFi.

The restaurant, Vesuvio Roof Restaurant, serves Italian cuisine and is open for breakfast, lunch, and dinner. 3 meeting rooms and a business center are among the business amenities offered. Added amenities include free WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls.

Attractions within a 30-minute walk of this 4-star Naples City Centre hotel include Port of Naples and Naples Underground.

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$238* Per night/room 1 Apr. - 2 Apr.

Executive Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Classic Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Superior Double Room (2 Adults + 1 Child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

UNAHOTELS Napoli ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for UNAHOTELS Napoli

Everyone (1) Couples (1) Family (2)
4 out of 5
Great staff, very clean room

Posted by on 5 Oct. 2023

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Comment from Hotel Management

5 Oct. 2023 by Hotel Management

Dear Krystal,we would like to thank you for taking time to review our hotel. We are glad to read that the cleaness of the room and the courtesy of the staff have fully satisfied your expectations.This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

4 out of 5
Breakfast & Dining staff amazing. Shame check-in staff could not greet you with a smile. Cleaners inconsistent, ie one day no soap top-up next day might be no teaspoons but get soap!!

Posted by on 16 Feb. 2023

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4 out of 5

Posted by on 21 Jul. 2022

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5 out of 5
Clean safe comfortable great staff, good restaurant, breakfast good. I have no complaints!

Posted by on 10 Dec. 2019

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Comment from Hotel Management

15 Dec. 2019 by Luca Giuliano,General Manager

Dear Guest, we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest, Best regards

Property Features

There's a restaurant on site, as well as a snack bar/deli. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and 3 meeting rooms. A rooftop terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly UNAHOTELS Napoli. This 4-star Naples hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 6 levels
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Naples Central Station (0.5 km / 0.3 mi)
  • Metro station: Garibaldi Tram Stop (0.2 km / 0.1 mi)

Room Amenities

UNAHOTELS Napoli offers 89 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include showers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Vesuvio Roof Restaurant - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.

Pet Policy

  • Pets: EUR 15 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10–30 for adults, and EUR 0–30 for children
  • Nearby parking fee: EUR 30 per day (492 ft away)
  • Pet fee: EUR 15 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Napoli Una
  • Hotel Una Napoli
  • Napoli Hotel Una
  • Napoli Una Hotel
  • Una Hotel Napoli
  • Una Hotel Napoli Naples
  • Una Napoli
  • Una Napoli Hotel
  • Una Napoli Naples
  • Una Hotel Naples
  • UNAHOTELS Napoli Hotel Naples
  • UNAHOTELS Napoli Hotel
  • UNAHOTELS Napoli Naples
  • UNAHOTELS Napoli Hotel

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.