Vila do Mar by GoldMen Hospitality

4.0 star property
Family-friendly beachfront location with 4 outdoor pools

Photo gallery for Vila do Mar by GoldMen Hospitality

4 outdoor pools, pool loungers
Quarto família 8, vista panorâmica frente oceano | Terrace/patio
Exterior
Quarto econômico 6, vista oceano
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking available
  • Bar
  • All-inclusive
  • Pool
  • Housekeeping
The current price is NZ$194
includes taxes & fees
31 Aug - 1 Sept

Explore the area

View map
Via Costeira 4233, Parque das Dunas, Natal, RN, 59090-002
  • Craft Fair of Ponta Negra
    ‪6 min drive‬
  • Ponta Negra Beach
    ‪9 min drive‬
  • Federal University of Rio Grande do Norte
    ‪11 min drive‬
  • Natal (NAT-Governador Aluizio Alves Intl.)
    ‪34 min drive‬

Room options

Quarto econômico 6, vista oceano

Highlights

Air conditioning
Flat-screen TV
Renovated in 2021
Separate bedroom
Blackout curtains
Private bathroom
Free bottled water
Minibar
  • 44 sq m
  • Sea view
  • Sleeps 6
  • 2 Twin Beds and 2 Double Beds

Quarto família 8, vista panorâmica frente oceano

Highlights

Furnished lanai
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Dining table
Flat-screen TV
  • 146 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 9
  • 4 Double Beds

Quarto família 5, vista frente oceano

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2021
Separate bedroom
Blackout curtains
Private bathroom
  • 31 sq m
  • Sea view
  • Sleeps 6
  • 2 Double Beds and 1 Twin Bed

Quarto família 3, vista frente oceano

Highlights

Air conditioning
Flat-screen TV
Renovated in 2021
Separate bedroom
Blackout curtains
Private bathroom
Free bottled water
Minibar
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Quarto família, 1 cama de casal, acessível, vista para o oceano

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2021
Separate bedroom
Blackout curtains
Private bathroom
  • 38 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Quarto família 4, vista frente oceano

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2021
Separate bedroom
Blackout curtains
Private bathroom
  • 30 sq m
  • Sea view
  • Sleeps 5
  • 2 Double Beds

Quarto econômico, 3 camas de solteiro, vista para o oceano

Highlights

Air conditioning
Flat-screen TV
Renovated in 2021
Separate bedroom
Blackout curtains
Private bathroom
Free bottled water
Minibar
  • 27 sq m
  • Sea view
  • Sleeps 3
  • 3 Twin Beds

Quarto família 6, vista frente oceano

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2021
Separate bedroom
Blackout curtains
Private bathroom
  • 40 sq m
  • Sea view
  • Sleeps 7
  • 3 Double Beds

About the area

Natal

A family-friendly stay in Natal awaits you at Vila do Mar by GoldMen Hospitality. You'll be 4.9 km (3.1 mi) from Craft Fair of Ponta Negra and 6.4 km (4 mi) from Handicrafts Fair of Artists Beach/Meio Beach. Highlights at this beachfront hotel include 4 outdoor swimming pools, 2 bars/lounges and a restaurant. .The buffet restaurant, Sum's Restaurante, serves local cuisine and is open for breakfast, lunch and dinner. Sum's Bar is the hotel's own bar. Spend the day at the beach and enjoy the on-site kids' swimming pool, waterslide and pool loungers. 3014 square feet (280 square metres) of event facilities include 4 meeting rooms and a conference centre. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Places within a 30-minute drive of this 4-property class Via Costeira hotel include Fort of the Three Kings and Cotovelo Beach.

What's nearby

  • Natal Convention Center - 5 min drive - 5.4 km
  • Craft Fair of Ponta Negra - 6 min drive - 6.9 km
  • Ponta Negra Beach - 9 min drive - 9.1 km
  • Federal University of Rio Grande do Norte - 11 min drive - 11.4 km
  • Dunas Arena - 11 min drive - 11.0 km

Getting around

  • Natal Bom Pastor Station - 14 min drive
  • Natal (NAT-Governador Aluizio Alves Intl.) - 65 min drive

Restaurants

  • ‪Pastel da Hora - ‬12 min drive
  • ‪Restaurante Malta - ‬3 min drive
  • ‪Café da Manhã - ‬13 min walk
  • ‪Restaurante Luigi - ‬3 min drive
  • ‪Cantina do Setor I - ‬11 min drive

About this property

Vila do Mar by GoldMen Hospitality

Family-friendly beachfront location with 4 outdoor pools
Some rates at Vila do Mar by GoldMen Hospitality are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Vila do Mar by GoldMen Hospitality, you'll find 4 outdoor swimming pools, a waterslide, and a children's pool. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 3014 square feet (280 square metres) and includes a conference centre. A terrace, an arcade/games room, and multilingual staff are also featured at the family-friendly Vila do Mar by GoldMen Hospitality. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Vila do Mar by GoldMen Hospitality was completed in December 2021.

Smoking is allowed in designated areas at this 4-star Natal hotel.

  • 1 building
  • 210 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Conference rooms
  • 3014 sq ft of conference space
  • 280 sq. m of conference space
  • Built in 1986
  • Towels for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Microwave in a common area
  • Dining venue
Vila do Mar by GoldMen Hospitality offers 210 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. 32-inch flat-screen televisions come with digital channels and pay-per-view films. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and hairdryers can be requested.

Languages

English, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Secured, covered parking on site (BRL 25 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Sum's Bar
  • Sum's Restaurante

Things to do

  • 24-hour pool access
  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Playground
  • Racquetball/squash
  • Shopping
  • Table tennis
  • TV in common areas
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby bath
  • Children's games
  • Children's pool
  • Children's toys
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Pool toys
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference centre (3,014 square foot of space)

Outdoors

  • Beach towels
  • Dock
  • Garden
  • In a national park
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in hallways (93 centimetre high)
  • Handrails in stairways (83 centimetre high)
  • Lever door handles
  • No lift
  • Pool access ramp on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (70 centimetre high)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • Built in 1986
  • Communal living room
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Locally-owned and organised tours and activities
  • Renovated entire property - December 2021

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: BRL 50.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for BRL 50.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: BRL 140 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: BRL 140.00 (one-way), (up to 18 years old)
  • Covered self-parking fee: BRL 25 per day
  • Pet fee: BRL 50.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: BRL 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. This property uses solar energy. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector, a security system, a first aid kit and window guards in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access is available 24 hours a day.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Vila Mar
Vila Mar Hotel
Vila Mar Hotel Natal
Vila Mar Natal
Vila Do Mar Hotel Natal, Brazil
Vila Do Mar Natal
e.Suites Vila Mar Hotel Natal
e.Suites Vila Mar Natal
e.Suites Vila Mar
eSuites Vila Mar Hotel Natal
eSuites Vila Mar Hotel
eSuites Vila Mar Natal
eSuites Vila Mar
eSuites Vila Do Mar Natal Brazil
Vila Do Mar
e.Suites Vila Do Mar
Vila Do Mar Natal
eSuites Vila Do Mar
Vila Do By Summit Hotels Natal
Vila do Mar by Summit Hotels Hotel
Vila do Mar by Summit Hotels Natal
Vila do Mar by Summit Hotels Hotel Natal

Frequently asked questions

What is the cancellation policy at Vila do Mar by GoldMen Hospitality?

Vila do Mar by GoldMen Hospitality offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Vila do Mar by GoldMen Hospitality?

As of 18 Aug 2025, prices found for a 1-night stay for 2 adults at Vila do Mar by GoldMen Hospitality on 31 Aug 2025 start from NZ$193.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Vila do Mar by GoldMen Hospitality?

Yep, Vila do Mar by GoldMen Hospitality has a secured covered self car park for BRL 25 per day. Onsite parking is limited.

Are there any beaches close to Vila do Mar by GoldMen Hospitality?

The closest beach to Vila do Mar by GoldMen Hospitality is Ponta Negra Beach (5.9 km).

Does Vila do Mar by GoldMen Hospitality have a pool?

Vila do Mar by GoldMen Hospitality has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 24 hours.

Does Vila do Mar by GoldMen Hospitality have a waterslide?

Yep, this property has a waterslide!

Is Vila do Mar by GoldMen Hospitality family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as baby baths in the guestrooms, it's no surprise that Vila do Mar by GoldMen Hospitality is a hit with families.

Is there a free airport shuttle available at Vila do Mar by GoldMen Hospitality?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Vila do Mar by GoldMen Hospitality?

Yep, you can grab a meal at Vila do Mar by GoldMen Hospitality's onsite restaurant that serves local cuisine.

What time are check-in & check-out at Vila do Mar by GoldMen Hospitality?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Vila do Mar by GoldMen Hospitality?

Cats and dogs are welcome at Vila do Mar by GoldMen Hospitality, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 15 kg per pet.

Vila do Mar by GoldMen Hospitality Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 14 out of 25 reviews
Rating 8 - Good. 5 out of 25 reviews
Rating 6 - Okay. 2 out of 25 reviews
Rating 4 - Poor. 2 out of 25 reviews
Rating 2 - Terrible. 2 out of 25 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

4.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dr. José hélio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo. Comidas excelente e bebida a vontade.
Stayed 3 nights in Aug 2025

6/10 Okay

Werdson Flaubte

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Cumpre com o que promete

O all inclusive é básico, consequentemente, possui pouca variadade. Não tem sobremesas/doces disponíveis, apenas pratos salgados.
Stayed 1 night in Aug 2025

10/10 Excellent

Edmilson Bispo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Stayed 2 nights in Aug 2025

10/10 Excellent

IAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voltaria tranquilamente

Farto em opções alimentares, bebidas , quarto impecável de cheiroso e organizado. Atendimento muito bom de toda equipe, estrutura muito boa .
Stayed 2 nights in Aug 2025

2/10 Terrible

Mauricio

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Hospedagem muito ruim

Primeiro chegamos fomos bem recebidos mas a porta do quarto não abriu com o cartão após várias tentativas por contato telefônico consegui contato com a recepção e mandaram um técnico q não conseguiu resolver o problema como eu e minha família não tínhamos jantado fomos jantar e ai retornar ao quarto aos a janta o cartão ainda não abriu a porta tiver que ligar novamente a recepção e com muito custo nós atenderam e trouxe outro cartão aí abri a porta fomos tomar banho e ao liga o chuveiro ele caiu no chão fui até a recepção e ai com muito custo fomos mudados de quarto do 254 para o 256 pagar caro e ser tratado por pouco caso
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Kellyton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Ótima, regime Al inclusive básico, creio que por causa do preço, contudo foi muito bom
Stayed 1 night in Aug 2025

10/10 Excellent

denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo Maravilhoso
Stayed 2 nights in Jul 2025

8/10 Good

Jose

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top!!!

Resort top! Comida boa, muitas piscinas, tudo muito bom. Um adendo para o ar-condicionado, não era o mais eficiente, no mais, super indico
Stayed 2 nights in Jul 2025

10/10 Excellent

Julio Galvao

Stayed 1 night in Jul 2025

8/10 Good

Julio Galvao

Travelled with family
Liked: Staff & service

Regular - mas tem potencial

Pode melhkrar em limpeza, mas parece que jq tem umaparte renovada dos quartos, a manutecao de algumas xoisas pode melhorar batante, vou entrar em contato com o pessoal de manutencao e oferecer alguns produtos
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

PATRICIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Daniela

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Ja fui outras vezes ao hotel,mas essa vez nao gostei muito,um dos motivos foi a poua opção de comida!
Stayed 1 night in Jul 2025

10/10 Excellent

DIOGENES

Stayed 5 nights in Jul 2025

4/10 Poor

Simo Juhani

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Nothing works
Stayed 24 nights in Jun 2025

10/10 Excellent

Jose A O Pereira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Davi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ponto que precisa melhorar

O ponto negativo pra mim, é a questão do piso sempre molhado, mesmo deixando o ar-condicionado na temperatura sugerida pelo hotel, inclusive viajei com minha filha de 6 anos, e ela sofreu duas quedas, decorrentes ao excesso grande de água no chão do quarto
Stayed 2 nights in Jul 2025

10/10 Excellent

Everson

Stayed 2 nights in Jul 2025

6/10 Okay

gian

Stayed 1 night in Jun 2025

10/10 Excellent

Patricia Rodrigues

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Iranilda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Vila do Mar 01 a 04/06/2025

Lugar incrível, agradável, limpo, me incomodou um pouco a umidade do piso, caso precise desligar o ar condicionado do apartamento, porém a informação é devido ao ambiente, fui na baixa temporada com a família. Está passandro por reestruturação administrativa, tivemos contatos com um dos gestores, bastante simpático. A comida estava muito boa, excelente atendimento
Stayed 3 nights in Jun 2025

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

José Adelino e Sônia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Victor

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quartos horríveis.

A experiência foi pessima. Pegamos quartos com vazamento de água. Os quartos ficaram enxarcados, escorria água pelas paredes, goteira em cima da cama,molhava nossas malas. O chão todo sujo, e quando juntava com a água formava lama. Trocaram de quarto, com mesmo problema. Tivemos que antecipar checkout. Falaram que ir estornar o valor pago, já tem mais de 1 mês, e até agora não foi resolvido.
Stayed 2 nights in Apr 2025