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Azul Beach Resort Negril, Gourmet All Inclusive by Karisma

5.0 star property
All-inclusive property with 9 restaurants and 7 outdoor pools

Photo gallery for Azul Beach Resort Negril, Gourmet All Inclusive by Karisma

7 outdoor pools, free pool cabanas, pool umbrellas
Creator video
Couples treatment room(s), hot tub, body treatments, aromatherapy
9 restaurants, breakfast, lunch, dinner served; international cuisine
Premium bedding, free minibar, in-room safe, individually decorated

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast included
  • Parking included
The current price is NZ$620
includes taxes & fees
10 Nov - 11 Nov

Explore the area

View map
Norman Manley Blvd, Negril, Westmoreland
  • Place, Kool Runnings Water Park
    ‪1 min walk‬
  • Place, Seven Mile Beach
    ‪4 min walk‬
  • Place, Bloody Bay Beach
    ‪13 min walk‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪86 min drive‬

Room options

View all photos for Premium Suite, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Premium Suite, Ocean View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 56 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite (Swim Up)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, Ocean View (Swim Up)

Premium Suite, Ocean View (Swim Up) | View from room

Premium Suite, Ocean View (Swim Up)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Premium bedding
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room, Ocean View

8.0 out of 10
Very good
(33 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Premium bedding
  • 37 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, Beachfront

Premium bedding, free minibar, in-room safe, individually decorated

Honeymoon Suite, Beachfront

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 74 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 76 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Twin Beds

View all photos for Honeymoon Suite, Beachfront (Swim Up)

Premium bedding, free minibar, in-room safe, individually decorated

Honeymoon Suite, Beachfront (Swim Up)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite (Swim Up)

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Suite (Swim Up)

8.0 out of 10
Very good
(17 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Premium bedding
  • 37 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Premium bedding, free minibar, in-room safe, individually decorated

Family Suite

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Premium bedding
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Family Suite (Loft)

Family Suite (Loft)

Family Suite (Loft)

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 63 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

7.8 out of 10
Good
(13 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Premium bedding
  • 37 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Premium bedding, free minibar, in-room safe, individually decorated

Premium Suite

7.6 out of 10
Good
(4 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

About the area

Negril

A luxury stay in Negril awaits you at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma. Within just a 10-minute stroll, you'll find popular attractions like Seven Mile Beach and Jamaica Beaches. Highlights at this all-inclusive property include 9 restaurants, 7 outdoor swimming pools and a full-service spa. .A relaxing visit to Vassa Spa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, Mahogany, serves international cuisine and is open for breakfast, lunch and dinner. With 3 beach bars and 2 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site free kids' club and gym. Other amenities include free Wi-Fi in public areas, a sauna and a children's swimming pool. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Near this 5-property class Negril property, you'll find Bloody Bay Beach.

What's nearby

  • Kool Runnings Water Park - 1 min walk - 0.2 km
  • Seven Mile Beach - 4 min walk - 0.4 km
  • Bloody Bay Beach - 13 min walk - 1.1 km
  • Time Square Mall - 8 min drive - 6.1 km
  • Negril Cliffs - 15 min drive - 11.5 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 85 min drive

Restaurants

  • ‪Grazie - ‬15 min walk
  • ‪Gourmet Marche - ‬15 min walk
  • ‪Royalton Lobby Bar - ‬17 min walk
  • ‪Hunter Steakhouse - ‬15 min walk
  • ‪Restaurant Negril - ‬3 min drive

About this property

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma

All-inclusive property with 9 restaurants and 7 outdoor pools
Azul Beach Resort Negril, Gourmet All Inclusive by Karisma is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma offers its guests a full-service spa, 7 outdoor swimming pools, a sauna, and a fitness centre. There are 9 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 4 swim-up bars and 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A children's pool, spa services, and a library are also featured at the luxury Azul Beach Resort Negril, Gourmet All Inclusive by Karisma. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Negril property.

  • 283 guestrooms or units
  • 9 dining venues
  • 3 bars on the beach
  • 4 swim-up bars
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • ATM
  • Smoking in designated areas
  • Bar by the pool
Azul Beach Resort Negril, Gourmet All Inclusive by Karisma offers 283 accommodations with free minibar items and a safe. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels.

Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Vassa Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 beach bars
  • 4 swim-up bars
  • 9 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ackee
  • Di Romagna
  • Garfield Beachouse
  • Hua Hin
  • Mahogany

Things to do

  • 7 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Parasailing
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Tennis
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • No lift

More

  • Art Deco architecture
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

All Inclusive Azul Sensatori
Azul Sensatori All Inclusive Hotel Jamaica
Azul Sensatori Jamaica
Jamaica Azul
Jamaica Azul Sensatori
Jamaica Sensatori
Sensatori All Inclusive
Sensatori Azul Jamaica
Sensatori Jamaica
Azul Sensatori Jamaica Gourmet Inclusive Karisma Negril
Azul Sensatori Jamaica Gourmet Inclusive Karisma
Azul Beach Sensatori Jamaica Negril
Azul Beach Sensatori Jamaica
Azul Beach Resort Negril Karisma Gourmet All Inclusive
Azul Beach Negril Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Jamaica by Karisma
Azul Sensatori Jamaica All Inclusive
Azul Beach Resort Negril Gourmet All Inclusive Karisma
Azul Beach Negril Gourmet All Inclusive Karisma
Azul Beach Resort Negril Gourmet All Inclusive Karisma
Azul Beach Negril Gourmet All Inclusive Karisma
Hotel Azul Beach Resort Negril, Gourmet All Inclusive by Karisma
Azul Beach Resort Negril by Karisma Gourmet All Inclusive
Azul Sensatori Jamaica Gourmet Inclusive Resort by Karisma
Azul Beach Resort Gourmet All Inclusive Karisma
Azul Beach Gourmet All Inclusive Karisma
Azul Beach Resort Sensatori Jamaica by Karisma
Azul Sensatori Jamaica All Inclusive
Azul Beach Resort Sensatori Jamaica
Azul Gourmet Inclusive Karisma
Azul Beach Resort Negril Gourmet All Inclusive by Karisma
Azul Beach Resort Negril by Karisma Gourmet All Inclusive
Azul Sensatori Jamaica Gourmet Inclusive Resort by Karisma
Azul Beach Resort Gourmet All Inclusive Karisma
Azul Beach Gourmet All Inclusive Karisma
Azul Beach Resort Sensatori Jamaica by Karisma
Azul Sensatori Jamaica All Inclusive
Azul Beach Resort Sensatori Jamaica
Azul Gourmet Inclusive Karisma

Frequently asked questions

What is the cancellation policy at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma on 10 Nov 2025 start from NZ$619.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

Yep, Azul Beach Resort Negril, Gourmet All Inclusive by Karisma has a free self car park. Onsite parking is limited.

Are there any beaches close to Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

Yep, Azul Beach Resort Negril, Gourmet All Inclusive by Karisma is a short 6-minute walk from Seven Mile Beach. Fun beach activities include snorkelling, scuba diving and parasailing.

Is there a spa on site at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

Yep, Vassa Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Azul Beach Resort Negril, Gourmet All Inclusive by Karisma have a pool?

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma has 7 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

Does Azul Beach Resort Negril, Gourmet All Inclusive by Karisma have a waterslide?

No, there is no waterslide at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma, but Kool Runnings Water Park is a short 1-minute walk away.

What luxury perks are available at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma features 3 beach bars, 7 outdoor pools and a full-service spa. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Azul Beach Resort Negril, Gourmet All Inclusive by Karisma a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma.

Is Azul Beach Resort Negril, Gourmet All Inclusive by Karisma family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free extra beds in the guestrooms, it's no surprise that Azul Beach Resort Negril, Gourmet All Inclusive by Karisma is a hit with families.

Does Azul Beach Resort Negril, Gourmet All Inclusive by Karisma serve breakfast?

You bet, complimentary buffet breakfast is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

No, Azul Beach Resort Negril, Gourmet All Inclusive by Karisma does not offer an airport shuttle service.

Is there a bar or restaurant at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

Relax with a coldie at the 3 beach bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

No, pets are not allowed.

Reviews

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma Reviews

7.2

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 344 out of 1034 reviews
Rating 8 - Good. 254 out of 1034 reviews
Rating 6 - Okay. 207 out of 1034 reviews
Rating 4 - Poor. 98 out of 1034 reviews
Rating 2 - Terrible. 131 out of 1034 reviews

Reviews

8/10 Good

Sabina Gesare

Travelled with partner
Liked: Amenities
The environment and food were friendly
Stayed 3 nights in Aug 2025

10/10 Excellent

Gustavo Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well Kept and had the best beach chairs on the 7 mile beach
Stayed 7 nights in Jul 2025

6/10 Okay

Cassandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Need more Authentic Jamaican dishes. Room service food was nasty! Presentation was poor. Bed was comforting however the showers need new shower head as I noticed mold! The pool by the swim out had mold growing as well. Pauline housekeeper was supper nice overall the staff was nice. Property grounds were clean. Just fix up room, give better Jamaican food options, clean up the shower heads and swim out pool.
Stayed 7 nights in Jul 2025

8/10 Good

Renaud

Liked: Cleanliness, amenities, property conditions & facilities
There wasn’t anything to do at night. The resort is basically shut down after dark. More entertainment is needed.
Stayed 11 nights in Jul 2025

6/10 Okay

Keita

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This resort is in need of a refresh - rooms and facilities were very tired. The only saving grace was the stretch of beach. The staff was also warm and welcoming. The food options were limited - no variety, mostly buffet and only one a la carte restaurant open at dinner. How was there no beach jerk grill/hut in Jamaica. The buffet had a little Jamaican food, no local fruits - just basic. They also ran out of everything - beach towels, straws, spoons and items on the menu. Expected more.
Stayed 7 nights in Jul 2025

10/10 Excellent

Mekonen G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly
Stayed 7 nights in Jul 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was amazing from the moment I got there the bell hop was full of energy the bartenders where great especially Tina she was my favorite bartender very friendly and great energy even the supervisor Sheryl helpful anything I needed she either pointed me in the right direction or she personally assisted I had a wonderful experience I would definitely recommend this place to everyone and anyone looking for a good time in a clean environment look no further
Stayed 3 nights in Jul 2025

2/10 Terrible

Tijuana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process check hours, the towels and rags were dirty, the furniture and the restaurant and rooms were broken and the hotel corridors and doors was filled with mold
Stayed 2 nights in Jul 2025

2/10 Terrible

Cedric

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in process took over 2 hours, the hotel rooms, and corridors had mold all over the walls. The furniture in the rooms and restaurants was broken and dirty

2/10 Terrible

Finette

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I love the fact that I was able to eat as much as I wanted, but I hate the fact that I came with a friend and I had to share a bed.
Stayed 3 nights in Jul 2025

2/10 Terrible

Vishu

Disliked: Property conditions & facilities
Not up to standard for the price
Stayed 1 night in Jul 2025

2/10 Terrible

Lydia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at this resort, and unfortunately, it was a terrible experience from start to finish. The cleanliness was unacceptable—my room had dirty bedsheets and mold in the shower. It was clear that proper cleaning protocols were not being followed. The room I booked was not the one I received. I had made a specific reservation, but was given a completely different room without any explanation or attempt to fix the issue. The maid service was practically nonexistent, and even when they did show up, they barely did anything. On top of that, the resort frequently ran out of food. There were times when no food was available at all, and when it was, the options were extremely limited. Overall, I would not recommend this resort to anyone. It was a huge disappointment and not at all worth the money. I expected basic cleanliness, service, and organization, and sadly, none of those were delivered.
Dirty bed sheets
Dirty bedding
Blood on towel
Hair in shower
Stayed 7 nights in Jul 2025

2/10 Terrible

Shibvon

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property needs lots of repair. The property is right off the public road, you can hear everything happening off of the resort. There were only 2-3 restaurants open during our stay. The edge of our swim up pool was broken and when we called for service nothing was done. The television in our room had the worse reception, the voice and picture did not match.
Stayed 4 nights in Jul 2025

6/10 Okay

Khaneisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give my stay 7/10. I felt like my room didn't look like what i saw online. The staff did offer a room change but that room wouldn't be ready until the next day. Staff was very friendly and helpful. They didn't have alot of restaurant options only 1 speciality restaurant and the main buffet for dinner each night. The buffet was small not alot of food selections, and it was located at the far end of the property lots of walking. I did like that no reservations was needed for the restaurants. I did like the daily activities and how easy it was to follow the schedules. Food was tasty, room was comfortable, and overall was a nice chilled atmosphere. Lastly the parking is not quite on site but valet is offered and it is free
Mango daiquiri
Food
Food
Asian
Stayed 3 nights in Jul 2025

6/10 Okay

Kimari

Stayed 1 night in Jul 2025

10/10 Excellent

Joshua Paul

Liked: Cleanliness, staff & service, property conditions & facilities
We just got back and thoroughly enjoyed the week we were there. The beach is beyond awesome, the staff is super friendly, the food was very good and the rooms were very nice. The check in was a bit slow and towels seemed to be hit or miss whether they took your old towels that were on the ground but didn't replace them, but when asked they got them to us, these were our only negatives. If you are looking for a fancy nothing out of place resort this isn't the place for you. There are some ascetic flaws on the outside of the buildings but the people, food and beach are what we were there for and all of that greatly exceeded what we were expecting reading all the negative reviews.
Stayed 6 nights in Jul 2025

6/10 Okay

Clelander

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff was rude and unpleasant. There was only 4 staff that was pleasant/ polite/and friendly. The front desk clerk Latoya, and staff workers on the premises was Rashane, Oshane, and Talicia. The dining staff at the Ackee, and especially the buffet dinner was awful. These four individuals made it comfortable. I only gave 3 stars, because of them.
Stayed 4 nights in Jul 2025

10/10 Excellent

islande

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was super clean, and I even got a free upgrade for booking through Expedia. The room was nice and the mini fridge was restocked daily. I loved the rotating food themes and the unlimited drinks were a bonus. Staff were friendly, polite, and made great conversation. There was entertainment every night, which kept things fun. I’d definitely stay here again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Ibrahim Youssef

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

6/10 Okay

Kenisha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and I extremely loved the beach area and facilities and the mini bar team was on the ball. However, housekeeping service needs improvement. We were there celebrating our anniversary and waited 2 whole days to get towels. Most staff were more interested in selling us stuff than catering to pur needs for what we had already paid for.
Stayed 3 nights in Jul 2025

2/10 Terrible

Alicia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience here. This is not a true reflection of Jamaica. Buffet food was limited, towels in the room was short, staff was unfriendly, parking area is off property and we had to walk in an area that didn’t look safe, entertainment was poor. I hope they improve upon these things soonest
Stayed 2 nights in Jul 2025

10/10 Excellent

Roger

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff excellent. All inclusive features excellent. Pools clean. Beach pristine. Weed tourists won't be disappointed. Buildings are tired and due for a facelift.
Stayed 2 nights in Jul 2025

6/10 Okay

Chavez Anton

Travelled with family, Travelled with partner
Liked: Cleanliness
Limited selections, same food choices for the five days I was there! With 10 restaurants only two open at any given time! WHY????
Stayed 4 nights in Jul 2025

4/10 Poor

Chavez

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The thing I loved was the proximity to the ocean, less than 20yards from the buildings!!! The WOREST is the FOOD EXPERIENCE! HORRIBLE!!! With them saying they have 10 restaurants on the property, there is only two opened at any given time which makes it hard to get into the two that's opened and have very limited options! I believe this is due to under staffing!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Terry Ann

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How peaceful and well kept everything was. The safe are the best. Jamaicans of course. Di bes
Stayed 5 nights in Jul 2025