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Sunset at the Palms Resort - Adults Only - All Inclusive

Photo gallery for Sunset at the Palms Resort - Adults Only - All Inclusive

A pool area with lounge chairs and umbrellas, surrounded by tropical vegetation.
Private beach, white sand, sun-loungers, beach umbrellas
Room service – dining
Garden
Exterior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Spa

Explore the area

View map
Norman Manley Blvd, Negril, Westmoreland
  • Place, Bloody Bay Beach
    ‪1 min drive‬
  • Place, Bloody Bay
    ‪2 min drive‬
  • Place, Seven Mile Beach
    ‪2 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪85 min drive‬

Room options

View all photos for Treetop 1-Bedroom Suite

Treetop 1-Bedroom Suite

Treetop 1-Bedroom Suite

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Treetop Standard

Treetop Standard

Treetop Standard

9.2 out of 10
Wonderful
(13 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Treetop Deluxe

Treetop Deluxe | Terrace/patio

Treetop Deluxe

8.6 out of 10
Excellent
(86 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Negril

A luxury stay in Negril awaits you at Sunset at the Palms Resort - Adults Only - All Inclusive. Within a 5-minute stroll you'll find Bloody Bay Beach and Seven Mile Beach within a 30-minute walk. Highlights at this all-inclusive property include 4 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering at Ginger Lily Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and reflexology. The buffet restaurant, Palm Grove, serves Caribbean cuisine and is open for breakfast, lunch and dinner. The property's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and gym. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. Each morning free buffet breakfast is offered between 7:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Places within a 15-minute drive of this 4.5-property class Negril property include Time Square Mall and Half Moon Beach.

What's nearby

  • Bloody Bay Beach - 1 min drive - 1.0 km
  • Bloody Bay - 2 min drive - 1.3 km
  • Seven Mile Beach - 2 min drive - 1.6 km
  • The Boardwalk Shopping Village - 8 min drive - 5.8 km
  • Time Square Mall - 11 min drive - 8.4 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 92 min drive

Restaurants

  • ‪Green Island Restaurant, RIU - ‬13 min walk
  • ‪Restaurant Negril - ‬3 min walk
  • ‪Di Romagna Italian Cuisine at Azul Sensatori - ‬3 min drive
  • ‪Mahogany - ‬4 min drive
  • ‪luigi restaurant RIU - ‬13 min walk

About this property

Sunset at the Palms Resort - Adults Only - All Inclusive

Sunset at the Palms Resort - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Sunset at the Palms Resort - Adults Only - All Inclusive such as an outdoor pool and a health club.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a hot tub, a sauna and a garden.

This 4.5-star Negril property is smoke free.

  • 1 floor
  • 85 guestrooms or units
  • 4 dining venues
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Sunset at the Palms Resort - Adults Only - All Inclusive offers 85 air-conditioned accommodations with free minibar items and minibars. Rooms open to balconies. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

This Negril property provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can indulge in a pampering treatment at the property's full-service spa, Ginger Lily Spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Coffee Cafe
  • Chefs' Showcase
  • Lotus Leaf
  • Palm Breeze Beach Grill
  • Palm Grove

Things to do

  • Billiards/pool table
  • Free beach club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Library
  • Outdoor pool
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Windsurfing

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • No lift

More

  • 1 floor
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Transport options are available for minimum 2 guests. Return airport shuttle service is available for USD 99 per person from Sangster International Airport (MJB) in Montego Bay.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunset at the Palms Resort - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 99 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and outdoor lighting in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palms Sunset
Sunset Palms Negril
Sunset Palms Resort
Sunset Palms Resort All Inclusive
Sunset Palms Resort All Inclusive Negril
Sunset Palms Adults All Inclusive Negril
Sunset Palms Adults Inclusive
Sunset at the Palms Resort Adults Only All Inclusive
Sunset at the Palms Resort - Adults Only - All Inclusive Negril

Frequently asked questions

What is the cancellation policy at Sunset at the Palms Resort - Adults Only - All Inclusive?

Sunset at the Palms Resort - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Sunset at the Palms Resort - Adults Only - All Inclusive?

Yep, Sunset at the Palms Resort - Adults Only - All Inclusive is a short 3-minute walk from Bloody Bay Beach. Fun beach activities include snorkelling, scuba diving and windsurfing.

Is there a spa on site at Sunset at the Palms Resort - Adults Only - All Inclusive?

Yep, Ginger Lily Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Sunset at the Palms Resort - Adults Only - All Inclusive have a pool?

Sunset at the Palms Resort - Adults Only - All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Sunset at the Palms Resort - Adults Only - All Inclusive?

Sunset at the Palms Resort - Adults Only - All Inclusive features a private beach, a full-service spa and a health club. All guestrooms come with pillowtop beds and free minibar items.

What makes Sunset at the Palms Resort - Adults Only - All Inclusive a romantic place to stay?

1 hot tub and beachfront dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sunset at the Palms Resort - Adults Only - All Inclusive.

Is Sunset at the Palms Resort - Adults Only - All Inclusive family-friendly?

No, Sunset at the Palms Resort - Adults Only - All Inclusive is an adults-only property.

Does Sunset at the Palms Resort - Adults Only - All Inclusive serve breakfast?

Yep, complimentary buffet brekkie is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Sunset at the Palms Resort - Adults Only - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sunset at the Palms Resort - Adults Only - All Inclusive?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sunset at the Palms Resort - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Sunset at the Palms Resort - Adults Only - All Inclusive?

No, pets and service animals are not allowed.

Sunset at the Palms Resort - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 701 out of 1003 reviews
Rating 8 - Good. 175 out of 1003 reviews
Rating 6 - Okay. 73 out of 1003 reviews
Rating 4 - Poor. 34 out of 1003 reviews
Rating 2 - Terrible. 20 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Andrew

Things that didn't work: * Hot water in our shower. * The espresso machine. * The hot tub by the pool. * The food was fine. The staff did a good (not great) job of being proactive about guest needs.
Stayed 7 nights in Jan 2026

10/10 Excellent

Amy Marie, West Fargo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, wonderful amenities, and beautiful grounds!
Stayed 5 nights in Jan 2026

4/10 Poor

Ewelina

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
If you want good service and food don’t go there. Food was awful.Cleaning lady missed up something everyday.Doesn’t leave coffee cups or bath towels. Coffee machine was broken. The service is very nice but very slow. The lunch menu was missing a lot of dishes. Instead of a garden salad, we got cabbage with dressing. Forget about eating ice cream at this resort, even though they have it on the dessert menu. Rooms are old but nice.Beach is good but pool is great. Very peaceful place.
Stayed 5 nights in Jan 2026

4/10 Poor

Angelo

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
My bungalow abuttedwas so far outside the main common areathat it abutted a concrete apartment building with noise late into the night. Left after three nights
Stayed 6 nights in Jan 2026

10/10 Excellent

Marianne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice, the concierge staff and all the food service was outstanding. The grounds are kept very clean. It was perfect for us - quiet and comfortable. We met some nice fellow travelers and plan to come back again next year for a longer stay!
Great service on the beach!
Pool bar and ambience very relaxing
Goats galore!
Sun or Shade!
Stayed 5 nights in Jan 2026

8/10 Good

jason, brookston

Stayed 7 nights in Jan 2026

10/10 Excellent

John Morgan, Bay Village

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff at Sunset At The Palms resort is absolutely outstanding. They cater to your every need and continually provide service with wonderful smiles. And on top of all that the beach is fantastic!!
Sunset At The Palms Private beach
Sunset At The Palms Private beach
Wonderful dinner at Lotus, Sunset At The Palms
Stayed 10 nights in Jan 2026

10/10 Excellent

Shawna Kristine

This resort is exceptional of you are looking for a laid back time with good food and people. I love that the rooms are not stacked on top of each other and there is a level of privacy with all of the palm trees around.
Stayed 5 nights in Jan 2026

10/10 Excellent

Charles

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Great staff!
Stayed 4 nights in Jan 2026

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay!! My husband had a medical emergency just as we arrived but the staff were absolutely amazing helping us!! The room was amazing and well appointed. The grounds are beautifully kept. The pool was spotless. Food was great! The staff? Absolutely amazing!!! We had such an incredible week. We booked based on reviews and are so happy we went. One of the best all inclusives we have ever been to! We will definitely be back! Thank you to all the staff!
Stayed 7 nights in Jan 2026

10/10 Excellent

charles

Liked: Cleanliness, amenities, property conditions & facilities
We just spent 9 nights at Sunset at the Palms, and it was truly exceptional. From the moment we arrived, the staff made us feel welcomed, cared for, and completely at ease. Every interaction felt genuine — warm smiles, thoughtful service, and an attention to detail that never felt forced. It’s clear this is a place where people care about what they do, and it shows in every corner of the experience. The resort itself is beautiful, peaceful, and thoughtfully designed — a perfect balance of relaxed luxury and natural charm. It felt like a real escape: calm, grounding, and restorative in a way that’s hard to find. What says the most is this: we will absolutely be returning. That’s huge for us, because we’ve never committed to visiting the same place twice before. Sunset at the Palms changed that. If you’re looking for a place that feels special, personal, and genuinely memorable — this is it. We’re already looking forward to coming back.
Stayed 9 nights in Jan 2026

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
The staff and resort were fabulous!
Stayed 6 nights in Jan 2026

8/10 Good

Barry

Stayed 8 nights in Jan 2026

10/10 Excellent

Sasha R Toro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the perfect pause needed from a busy life. It has private beach access. The staff and services are incredible. Hospitality is taken seriously in this resort. I met a few couples that come back often. The environment is safe, peaceful and near fun areas in Negril. I would recommend this hotel to friends and family any day!
Stayed 4 nights in Dec 2025

10/10 Excellent

Joseph E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this resort. We did a vow renewal ceremony, and I am so glad we did. Our location was absolutely beautiful, but what really makes this resort special is the people. Everyone made us feel extra special; which was, well, special.
Stayed 6 nights in Dec 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff was very nice and pleasant and seemed happy to help in any way. This is a quiet and quaint placed. Don't expect loudness or major night life. It's a place to relax and enjoy the pleasantries of the resort and a beautiful beach. Drinks are what you would expect in Jamaica. Jim beam is bourbon and jack Daniel's whisky. Rum runners were string but good. Would recommend for a couple get away that likes quiet and quaint
Stayed 7 nights in Dec 2025

10/10 Excellent

Tanya Tetiana Katherine

Stayed 7 nights in Dec 2025

4/10 Poor

FEDERICO

Travelled with partner
Disliked: Amenities, property conditions & facilities
Rooms Dated( rusted ) , Mediocre, Basic food choices … Advertised as 4.5 Stars Hotel .. Is not even a 3 starts
Stayed 4 nights in Dec 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every meal was a treat, from the breakfast buffet to the Chef's Showcase dinner. The bungalows were terrific... it felt like we were in the jungle! The beach was spectacular, great view and shaded in many places. And the service was top notch. We will be back.
Stayed 7 nights in Dec 2025

10/10 Excellent

Brian Keith, Warren

Stayed 5 nights in Dec 2025

10/10 Excellent

Darius

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was definitely a great experience with friendly staff and great food highly recommended..
Stayed 4 nights in Oct 2025

10/10 Excellent

Aleksandar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice small resort, very quiet, staff is very pleasant, rooms are clean and roomy, beach is private and beautiful. We had a very relaxing holiday while here.
Stayed 10 nights in Oct 2025

10/10 Excellent

James Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 4 nights in Sep 2025

10/10 Excellent

Devlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly. The beach was awesome, calm water clear, palm trees. Was truly remarkable, will be back for one year anniversary.
Stayed 4 nights in Oct 2025

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were fantastic, the food was great and the atmosphere was so welcoming. I certainly would recommend this resort which contibuted to my stay being so wonderful.
Stayed 8 nights in Oct 2025