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Sunset at the Palms Resort - Adults Only - All Inclusive

4.5 star property

Photo gallery for Sunset at the Palms Resort - Adults Only - All Inclusive

3 bars/lounges, swim-up bar, poolside bar, beach bar
Private beach, white sand, sun-loungers, beach umbrellas
Exterior detail
Room service – dining
Garden

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool

Explore the area

View map
Norman Manley Blvd, Negril, Westmoreland
  • Place, Bloody Bay Beach
    ‪1 min walk‬
  • Place, Seven Mile Beach
    ‪19 min walk‬
  • Place, Kool Runnings Water Park
    ‪3 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪83 min drive‬

Room options

View all photos for Treetop 1-Bedroom Suite

Treetop 1-Bedroom Suite

Treetop 1-Bedroom Suite

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Treetop Standard

Treetop Standard

Treetop Standard

9.2 out of 10
Wonderful
(13 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Treetop Deluxe

Treetop Deluxe | Terrace/patio

Treetop Deluxe

8.6 out of 10
Excellent
(85 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Negril

A luxury stay in Negril awaits you at Sunset at the Palms Resort - Adults Only - All Inclusive. Within a 30-minute stroll, you'll find Bloody Bay Beach and Seven Mile Beach. Highlights at this all-inclusive property include 4 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering at Ginger Lily Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and reflexology. The buffet restaurant, Palm Grove, serves Caribbean cuisine and is open for breakfast, lunch and dinner. The property's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and gym. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. Each morning free buffet breakfast is offered between 7:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4.5-property class Negril property include Kool Runnings Water Park and Time Square Mall.

What's nearby

  • Bloody Bay Beach - 1 min walk - 0.0 km
  • Seven Mile Beach - 19 min walk - 1.6 km
  • Bloody Bay - 2 min drive - 1.3 km
  • Kool Runnings Water Park - 3 min drive - 2.6 km
  • Negril Cliffs - 18 min drive - 13.7 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 92 min drive

Restaurants

  • ‪Green Island Restaurant, RIU - ‬13 min walk
  • ‪Hunter Steakhouse - ‬19 min walk
  • ‪Royalton Lobby Bar - ‬18 min walk
  • ‪Restaurant Negril - ‬3 min walk
  • ‪Ackee - ‬3 min drive

About this property

Sunset at the Palms Resort - Adults Only - All Inclusive

Sunset at the Palms Resort - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Sunset at the Palms Resort - Adults Only - All Inclusive such as an outdoor pool and a health club.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a hot tub, a sauna and a garden.

This 4.5-star Negril property is smoke free.

  • 1 floor
  • 85 guestrooms or units
  • 4 dining venues
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Sunset at the Palms Resort - Adults Only - All Inclusive offers 85 air-conditioned accommodations with free minibar items and minibars. Rooms open to balconies. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

This Negril property provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can indulge in a pampering treatment at the property's full-service spa, Ginger Lily Spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Coffee Cafe
  • Chefs' Showcase
  • Lotus Leaf
  • Palm Breeze Beach Grill
  • Palm Grove

Things to do

  • Billiards/pool table
  • Free beach club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Library
  • Outdoor pool
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Windsurfing

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • No lift

More

  • 1 floor
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Transport options are available for minimum 2 guests. Return airport shuttle service is available for USD 99 per person from Sangster International Airport (MJB) in Montego Bay.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunset at the Palms Resort - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 99 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and outdoor lighting in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palms Sunset
Sunset Palms Negril
Sunset Palms Resort
Sunset Palms Resort All Inclusive
Sunset Palms Resort All Inclusive Negril
Sunset Palms Adults All Inclusive Negril
Sunset Palms Adults Inclusive
Sunset at the Palms Resort Adults Only All Inclusive
Sunset at the Palms Resort - Adults Only - All Inclusive Negril

Frequently asked questions

What is the cancellation policy at Sunset at the Palms Resort - Adults Only - All Inclusive?

Sunset at the Palms Resort - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Sunset at the Palms Resort - Adults Only - All Inclusive?

Yep, Sunset at the Palms Resort - Adults Only - All Inclusive is on Bloody Bay Beach, which travelers give top marks. Fun beach activities include snorkelling, scuba diving and windsurfing.

Is there a spa on site at Sunset at the Palms Resort - Adults Only - All Inclusive?

Yep, Ginger Lily Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Sunset at the Palms Resort - Adults Only - All Inclusive have a pool?

Sunset at the Palms Resort - Adults Only - All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Sunset at the Palms Resort - Adults Only - All Inclusive?

Sunset at the Palms Resort - Adults Only - All Inclusive features a private beach, a full-service spa and a health club. All guestrooms come with pillowtop beds and free minibar items.

What makes Sunset at the Palms Resort - Adults Only - All Inclusive a romantic place to stay?

1 hot tub and beachfront dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sunset at the Palms Resort - Adults Only - All Inclusive.

Is Sunset at the Palms Resort - Adults Only - All Inclusive family-friendly?

No, Sunset at the Palms Resort - Adults Only - All Inclusive is an adults-only property.

Does Sunset at the Palms Resort - Adults Only - All Inclusive serve breakfast?

Yep, complimentary buffet brekkie is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Sunset at the Palms Resort - Adults Only - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sunset at the Palms Resort - Adults Only - All Inclusive?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sunset at the Palms Resort - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Sunset at the Palms Resort - Adults Only - All Inclusive?

No, pets and service animals are not allowed.

Sunset at the Palms Resort - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 699 out of 1000 reviews
Rating 8 - Good. 173 out of 1000 reviews
Rating 6 - Okay. 71 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Brian Keith, Warren

Stayed 5 nights in Dec 2025

10/10 Excellent

Darius

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was definitely a great experience with friendly staff and great food highly recommended..
Stayed 4 nights in Oct 2025

10/10 Excellent

Aleksandar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice small resort, very quiet, staff is very pleasant, rooms are clean and roomy, beach is private and beautiful. We had a very relaxing holiday while here.
Stayed 10 nights in Oct 2025

10/10 Excellent

James Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 4 nights in Sep 2025

10/10 Excellent

Devlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly. The beach was awesome, calm water clear, palm trees. Was truly remarkable, will be back for one year anniversary.
Stayed 4 nights in Oct 2025

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were fantastic, the food was great and the atmosphere was so welcoming. I certainly would recommend this resort which contibuted to my stay being so wonderful.
Stayed 8 nights in Oct 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely enjoyed our vacation at the resort. From the arrival staff to the restaurant / to bar / cleaning / maintenance/ pool staff I can’t say enough good things about every one we encountered. Will absolutely consider planning another vacation at this property.
Stayed 4 nights in Oct 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely be returning, amazing staff and resort!
Stayed 4 nights in Oct 2025

10/10 Excellent

Kelsey

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had our wedding here and they did an amazing job! The staff was so friendly and accommodating, shoutout to our wedding planner, Amanda, and our favorite server, Tamika! The beach is only about a 2 minute walk and they have crossing guards that assist you. We will definitely be back.
Stayed 7 nights in Oct 2025

8/10 Good

Clint, kokomo

Liked: Staff & service
Disliked: Amenities
The beach was ok and the balcony view was excellent. Loved the tropical setting'
Stayed 7 nights in Oct 2025

10/10 Excellent

Marisha M, Charleston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just wonderful!
Stayed 4 nights in Oct 2025

10/10 Excellent

Marisha M, Charleston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Sunset at the Palms. The team at SATP was just wonderful from the moment we arrived right through check out. Looking forward to a return trip!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Leny Alexandra Hernandez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel omg is beautiful and peaceful and the people are amazing.
Beautiful 😍
Stayed 5 nights in Oct 2025

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is absolutely awesome. Its like escaping into a Amazon forest. The staff were incredible. Everything is super clean. The service is fast. Our safe stopped working and guy was there in 5 minutes to fix. The food was unbelievable, especially the buffet. Most buffet food is like "fast food". Not here!! Wish i had the shrimp recipe!!. Choices were extensive. The "chefs choice" night dinner was also excellent!!! I really cannot say enough good things about this hotel. I would recommend it in a heartbeat!! Especially to adults looking for a great place with no kids!!! But it is not a "high octane" place. If you are looking for loud music, too many people are non-stop activity all around you, go someplace else.
Stayed 4 nights in Oct 2025

8/10 Good

Debi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is absolutely beautiful. Love the jungle feeling and privacy for each treehouse. The beach is a short walk across the street with crossing guards to help stop traffic. Beach is amazing not crowded, clean and friendly beach staff. They make sure you’re not bothered by people selling their goods. We enjoyed shopping on the beach.(shopping was short walk down the beach). Staff around the resort were amazing so friendly and fun. They make a point to make you feel welcomed. Food was good. Our room was beautiful, unfortunately we had shower issues, the first 2 nights water stopped running in the middle of my shower and then our 4th night the shower had no hot water. I will say they took care of it but it was quite frustrating with limited time to get ready for things. I wish the concierge station would have kept us updated on the process of each situation we had to contact them. With that being said I would still definitely go back. I hesitated even mentioning the shower but I feel they need to communicate more keep us updated, we did agree if they had to turn water off a 3 rd day they would leave me a note ahead of time. Beautiful hotel and amazing staff!!
Stayed 5 nights in Oct 2025

8/10 Good

Lakenya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort is nice a little outdated and food choices are slim but a great scenery.
Stayed 3 nights in Oct 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Sunset at the Palms!! The beach is one of the most amazing I’ve been to - it is across the road so something to consider if you have mobility concerns but we found it was a nice separation and there were crossing guards to help you get there safely. The beach was private, so you could get lunch from the resort and drinks as well. Rooms were a great size and bed was comfortable - some of the furnishings could use an update (I.e. no smart TVs, bathroom fixtures were a bit dated) but this did not take away from our experience at all. Many of the other guests we met had been to SATP 5-7x previously, which is a good sign! The food was incredible. Staff were pleasant, kind, and eager to help. Definitely would recommend SATP if you’re looking for a quieter, relaxing place - not for partiers or people looking for a rowdy vacation.
Stayed 5 nights in Oct 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an 11 day stay at Sunset at the Palms from the last week of September into the first week of October. We found staff to be genuinely friendly; not one member of staff failed to greet us as we passed around the resort, and all took the time to help with a smile on their face. So many examples of staff who went above and beyond. The buffet meals were generally good. Breakfast was a mix of standard buffet hot foods and cereals, cold meats, cheese and fruits with a daily Jamaican hot breakfast selection too. Lunch is al la carte on both the resort and beach bar. Food there was good, recommend the burgers, club sandwich and specials (which changed daily). The Chef’s showcase in many ways I felt was the star of the show, but not just because of the food which was always excellent. It was a fixed menu but different each time. What made it stand out for me was that the chef’s preparing each course were in the early stages of their careers and this was their opportunity to showcase their talents and meals. This shows a willingness on the resort’s part to develop and support their staff which reflects so positively on them. The resort grounds are beautiful, well kept but not in a manicured formal way. You have the sense of being in the tropics not a garden. The wildlife is varied – we enjoyed watching hummingbirds feed whilst laying in bed. The resort buildings and facilities are generally well maintained and kept very clean.
Stayed 11 nights in Sep 2025

10/10 Excellent

Christopher Cian

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!
Stayed 5 nights in Oct 2025

10/10 Excellent

Jennie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect hotel if you are looking to relax. No crowds at the beach. For an all inclusive the food is quite good. The rooms are fantastic. Very relaxing.
Stayed 4 nights in Oct 2025

10/10 Excellent

Nicholas Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, Great food. Jungle vibes with beach vibes. Highly recommend
Stayed 7 nights in Jul 2025

10/10 Excellent

Yahira

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ Sunset at the Palms – A True Jamaican Gem! My stay at Sunset at the Palms was absolutely amazing from start to finish! The resort itself is a tropical paradise — peaceful, beautifully maintained, and full of that authentic Jamaican charm. The staff truly made the experience unforgettable. A special shout-out to Lynette in the Gift Shop, who was so kind and helpful every time I stopped by. In the dining room, Jayson, Andrice, and Claudette went above and beyond to make every meal feel special. Their warm smiles, great conversation, and outstanding service made me look forward to every dining experience. The food was delicious, the atmosphere was relaxed, and the entire team made me feel like family. You can really tell they take pride in what they do. I can’t recommend Sunset at the Palms enough — it’s the perfect place to unwind, enjoy amazing service, and soak up the beauty of Negril. I’ll definitely be coming back!
Stayed 4 nights in Oct 2025

10/10 Excellent

Donald, Milton

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful!!! The rooms are relaxing, clean, comfortable, welcoming and quiet, all with a balcony.
Stayed 5 nights in Sep 2025

10/10 Excellent

Shenise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely amazing!
Stayed 3 nights in Sep 2025

10/10 Excellent

Keith, Suffolk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice!!!
Stayed 5 nights in Aug 2025