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Hilton New Orleans/St. Charles Avenue

4.0 star property

Photo gallery for Hilton New Orleans/St. Charles Avenue

Exterior
Meeting facility
Lobby
Reception
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available
The current price is NZ$236
includes taxes & fees
9 June - 10 June

Explore the area

View map
333 Saint Charles Ave, New Orleans, LA, 70130
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Bourbon Street
    ‪5 min walk‬
  • Place, Caesars Superdome
    ‪11 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds

8.8 out of 10
Excellent
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.4 out of 10
Very good
(56 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Accesible, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Accesible, Roll-in Shower)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Corner

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Corner

9.0 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

King Suite

  • Sleeps 4

Mobility Accessible Two Double Room with Tub

  • Sleeps 4

Hearing Accessible Two Double Room

  • Sleeps 4

Mobility Accessible King Room with Tub

  • Sleeps 2

Mobility Accessible One-Bedroom King Suite with Tub

  • Sleeps 4

Mobility Accessible King Room with Roll-In Shower

  • Sleeps 2

Hearing Accessible King Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bathtub (Accesible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Bathtub (Accesible)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Corner King Room

  • Sleeps 2

Room With Double Bed-Non-Smoking

  • Sleeps 2

King Room-Non-Smoking

  • Sleeps 2

Two Double Room

  • Sleeps 4

Two Double Corner Room

  • Sleeps 4

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About the area

New Orleans

Hilton New Orleans/St. Charles Avenue places you in the centre of New Orleans, within just a 15-minute stroll of Bourbon Street and French Quarter Visitor Center. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Luke, serves Cajun/Creole cuisine and is open for breakfast, brunch, lunch and dinner. 10000 square feet (929 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Full breakfast is available daily between 7 AM and 10 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4-property class New Orleans Central Business District hotel include National World War II Museum and Caesars Superdome.

What's nearby

  • Canal Street - 3 min walk - 0.3 km
  • Bourbon Street - 5 min walk - 0.5 km
  • Caesars New Orleans Casino - 10 min walk - 0.9 km
  • Caesars Superdome - 11 min walk - 1.0 km
  • Jackson Square - 15 min walk - 1.3 km

Getting around

  • St. Charles at Union Streetcar Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 16 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive

Restaurants

  • ‪Luke - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪French Truck Coffee - ‬2 min walk
  • ‪Streetcar Cafe - ‬1 min walk
  • ‪Fourth Wall - ‬2 min walk

About this property

Hilton New Orleans/St. Charles Avenue

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre, meeting rooms, and limo/town car service are available.

Public spaces have free WiFi. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton New Orleans/St. Charles Avenue. For a fee, parking is available.

  • 1 building
  • 252 guestrooms or units
  • 18 levels
  • Conference rooms
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Built in 1926
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Bar or lounge
  • Dining venue
Hilton New Orleans/St. Charles Avenue offers 252 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 47-inch Smart televisions come with premium satellite channels, first-run films and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Exterior
InterContinental New Orleans by IHG
New Orleans Central Business District
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 2,054 reviews
The price is NZ$227
includes taxes & fees
10 June - 11 June
InterContinental New Orleans by IHG

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (USD 52 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: USD 20 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Luke

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1926
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch smart TV with premium cable/satellite channels
  • First-run films
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.19 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 30 per person
  • Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)
  • Valet parking fee: USD 52 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Charles
Hilton Charles Hotel
Hilton Charles Hotel New Avenue Orleans/St.
Hilton New Orleans/St. Charles Avenue
Hilton New Orleans/St. Charles Avenue Hotel
Hilton Orleans/St. Charles Avenue Hotel
Hilton Orleans/St. Charles Avenue
Hilton New Orleans / St Charles Ave Hotel New Orleans
Hilton New Orleans/St. Charles Avenue Hotel
Hilton New Orleans/St. Charles Avenue New Orleans
Hilton New Orleans/St. Charles Avenue Hotel New Orleans

Frequently asked questions

What is the cancellation policy at Hilton New Orleans/St. Charles Avenue?

Hilton New Orleans/St. Charles Avenue offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton New Orleans/St. Charles Avenue?

As of 17 May 2026, prices found for a 1-night stay for 2 adults at Hilton New Orleans/St. Charles Avenue on 9 Jun 2026 start from NZ$236, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton New Orleans/St. Charles Avenue?

Yep, Hilton New Orleans/St. Charles Avenue has valet parking with in/out privileges for USD 52 per night.

What makes Hilton New Orleans/St. Charles Avenue a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hilton New Orleans/St. Charles Avenue.

Is Hilton New Orleans/St. Charles Avenue family-friendly?

You bet! With amenities such as children's meals, a corner/local shop and laundry facilities, it's no surprise that Hilton New Orleans/St. Charles Avenue is a hit with families.

Does Hilton New Orleans/St. Charles Avenue serve breakfast?

Sure does, full breakfast is on offer daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Hilton New Orleans/St. Charles Avenue?

No, Hilton New Orleans/St. Charles Avenue does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton New Orleans/St. Charles Avenue?

Yep, they've got a lounge bar and an onsite restaurant that serves Cajun/Creole cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton New Orleans/St. Charles Avenue?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Hilton New Orleans/St. Charles Avenue Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 563 out of 1002 reviews
Rating 8 - Good. 230 out of 1002 reviews
Rating 6 - Okay. 97 out of 1002 reviews
Rating 4 - Poor. 58 out of 1002 reviews
Rating 2 - Terrible. 54 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sajal

Stayed 1 night in Feb 2026

10/10 Excellent

Jason

Liked: Cleanliness, staff & service
Beautiful property
Stayed 3 nights in Feb 2026

6/10 Okay

Kevin, Granada Hills

Travelled with family
Liked: Cleanliness, amenities
I'm a Hilton Honors member and recurring guest of the Hilton St. Charles. It is with regret, therefore that I must report that my stay (February 10th through 12th) was a disappointment. Our suite was tired and in need restoration. The hotel staff was gracious, changed our suite after the first night, but upon returning from a day of touring our room was not serviced--as requested. We will be shifting our shifting the next time we visit the Crescent City.
Shower caulk needs attention
Bathroom cabinet missing its door...?
A worn out chair in our $400 per night suite
Furniture moving pads left
Stayed 2 nights in Feb 2026

10/10 Excellent

Tammy

Stayed 1 night in Feb 2026

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff went out of their way to accommodate any need we had.
Stayed 3 nights in Feb 2026

10/10 Excellent

Olise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bre was so nice. My husband and I didn’t book through Hilton so we arrived and our reservation couldn’t be found. Bre, Shay, and another lady with short hair we so helpful. The mishap took 2 hours to fix but they made the experience less stressful! We are so grateful and had so much fun.
Stayed 2 nights in Feb 2026

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful, room was clean and very spacious. Though the hotel is “older” it was well maintained. We ended up with a room overlooking the parade route, which was an unexpected nice surprise. The only down side, the floor was ‘squeaky’, so it was not quiet if someone walked through the room.
Stayed 1 night in Feb 2026

6/10 Okay

Hajar

Business traveller
Liked: Cleanliness
Disliked: Amenities
Amenities were not great, the staff was not the friendliest for the price we paid and they charged us for a water bottle we did not use, it was 2$ only but it is the principle of the thing.
Stayed 4 nights in Feb 2026

8/10 Good

Mercedes

Liked: Cleanliness, amenities, property conditions & facilities
Staff - friendly and helpful and the restaurant
Stayed 4 nights in Jan 2026

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 3 nights in Jan 2026

10/10 Excellent

Anita

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location and accessibility to food and Canal Street along with jazz clubs. The price was right for a weekend getaway. I would definitely stay again.
Stayed 3 nights in Jan 2026

10/10 Excellent

April

Stayed 2 nights in Jan 2026

10/10 Excellent

Rosa

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was impecable
Stayed 1 night in Jan 2026

8/10 Good

Rhonda

Stayed 2 nights in Jan 2026

6/10 Okay

Eric

Stayed 2 nights in Jan 2026

10/10 Excellent

Paul

Stayed 4 nights in Jan 2026

10/10 Excellent

Vanessa

Business traveller
Liked: Cleanliness, staff & service, amenities
I loved my stay. Everyone, the staff was friendly and helpful. Room clean, building clean. Beautiful staff and stay.
Stayed 3 nights in Jan 2026

10/10 Excellent

Richard, Stockton

Stayed 2 nights in Jan 2026

10/10 Excellent

Lawrence S. Hall

Stayed 2 nights in Jan 2026

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room clean, comfortable, great location, and quiet.
Stayed 4 nights in Jan 2026

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities
Good location. Friendly staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Marybeth, Stamford

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location - beautiful clean hotel . Super comfy bed . This will be my go to hotel for New Orleans .
Stayed 3 nights in Jan 2026

6/10 Okay

Bailey

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
Upon check-in, guest manager was frustrated because I booked through Expedia and said she dislikes them. Couch was sticky. No linens for pull-out sofa. Windows dirty so not a good view to look out. Loud streetcar not disclosed online. Will not book here again. Club Wyndham was so much nicer for the previous three nights (we added this one last-minute).
Stayed 1 night in Jan 2026

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a quiet area of town, and other than the amount of unhoused people asking for money is not too bad. The TV was working but had large bright spots on the screen and were distracting. The refrigerator door was broken and had to be propped up to close. The room was very large and could of used a couch or something rather than just two chairs. This is an old building but has great interior styling and tile. For the most part we enjoyed our stay.
Stayed 4 nights in Jan 2026

4/10 Poor

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There was no hot water. We complained 3 times and it was never fixed. There were hidden fees I was charged at check-in totaling about $150-$180. The mattresses and pillows were terrible. The beds were like flat rocks, and the pillows offered no support (they were very old feather pillows). The TV had blown LEDs, and was basically impossible to watch. The only redeeming quality about this hotel was the staff. Friendly and professional. The in-house restaurant (Luke's) was OK (3/5) but very overpriced. However the fresh/raw oysters were great. Happy hour is the best time to go because the raw bar and cocktails are half price.
Stayed 2 nights in Dec 2025