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The Star Grand at The Star Gold Coast

5.0 star property
Luxury hotel connected to the convention centre in Gold Coast with 6 restaurants

Photo gallery for The Star Grand at The Star Gold Coast

Outdoor pool, open 6 AM to 9 PM, pool umbrellas, pool loungers
Exterior detail
Corner Balcony Deluxe King Room | View from room
Reception
6 restaurants, lunch, dinner served; Italian cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$279
includes taxes & fees
23 Feb - 24 Feb

Explore the area

View map
8 Casino Drive, Broadbeach, QLD, 4218
  • Place, The Star Gold Coast
    ‪2 min walk‬
  • Place, Pacific Fair Shopping Centre
    ‪3 min walk‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪7 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪23 min drive‬

Room options

View all photos for Superior Deluxe Twin Room

Superior Deluxe Twin Room

Superior Deluxe Twin Room

8.6 out of 10
Excellent
(133 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Premium bedding
Blackout curtains
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Deluxe King Room

Superior Deluxe King Room

Superior Deluxe King Room

8.8 out of 10
Excellent
(117 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Pillow-top bed
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Balcony Deluxe King Room

Corner Balcony Deluxe King Room | View from room

Corner Balcony Deluxe King Room

8.6 out of 10
Excellent
(17 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
Blackout curtains
  • Partial ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Balcony Deluxe Twin Room

Corner Balcony Deluxe Twin Room | View from room

Corner Balcony Deluxe Twin Room

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
Blackout curtains
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive King Room

Executive King Room

Executive King Room

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
Blackout curtains
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
Pillow-top bed
Blackout curtains
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for King Terrace Suite

King Terrace Suite

King Terrace Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Terrace
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Terrace Suite

Ocean Terrace Suite

Ocean Terrace Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Terrace
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
  • City view
  • 113 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite

Club Suite

Club Suite

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
LCD TV
Pillow menu
  • 81 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Gold Coast

At The Star Grand at The Star Gold Coast, you'll be connected to the convention centre and 0.8 km (0.5 mi) from Pacific Fair Shopping Centre. Highlights at this luxury hotel include 6 restaurants, 6 bars/lounges and an outdoor swimming pool. .The restaurant, Cucina Vivo, serves Italian cuisine and is open for dinner. At the hotel's own poolside bar, you can stop for a drink. Enjoy access to 2 hot tubs along with a gym and pool loungers. 17513 square feet (1627 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also self parking, along with the convenience of car rentals on site. .With a stay at this 5-property class Broadbeach hotel, you'll be 3.5 km (2.2 mi) from Surfers Paradise Beach and 3.7 km (2.3 mi) from Slingshot.

What's nearby

  • The Star Gold Coast - 2 min walk - 0.2 km
  • Pacific Fair Shopping Centre - 3 min walk - 0.3 km
  • Dracula's Cabaret - 3 min walk - 0.3 km
  • Gold Coast Convention and Exhibition Centre - 7 min walk - 0.6 km
  • The Oasis - 7 min walk - 0.6 km

Getting around

  • Broadbeach South Light Rail Station - 8 min walk
  • Varsity Lakes Station - 19 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 33 min drive

Restaurants

  • ‪Room81 - ‬8 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪No Name Lane Espresso - ‬8 min walk
  • ‪Outback Steakhouse - ‬9 min walk
  • ‪Betty's Burgers & Concrete Co. - ‬9 min walk

About this property

The Star Grand at The Star Gold Coast

Luxury hotel connected to the convention centre in Gold Coast with 6 restaurants
The Star Grand at The Star Gold Coast offers its guests 2 hot tubs, an outdoor pool, and a fitness centre. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 17513 square feet (1627 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the luxury The Star Grand at The Star Gold Coast. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Gold Coast hotel is smoke free.

  • 1 building
  • 592 guestrooms or units
  • 21 levels
  • 6 dining venues
  • 6 bars or lounges
  • Conference rooms
  • 17513 sq ft of conference space
  • 1627 sq. m of conference space
  • Built in 1985
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
The Star Grand at The Star Gold Coast offers 592 accommodations with espresso makers and a safe. Pillowtop beds feature premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium satellite channels and pay-per-view films.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers. This Gold Coast hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (AUD 20 per night)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 39.90 for adults and AUD 19.90 for children
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cucina Vivo
  • Garden Kitchen & Bar
  • Kiyomi
  • Nineteen at The Star
  • Uncle Su at The Star

Things to do

  • 2 hot tubs
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (17,513 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.85 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Parking for SUVs, RVs, buses, caravans, and large vehicles is not available.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 39.90 for adults and from AUD 19.90 for children
  • Self-parking fee: AUD 20 per night
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.85 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Pool access available from 6 AM to 9 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Gold Coast Jupiters
Gold Coast Jupiters Hotel
Jupiters Casino Gold Coast
Jupiters Casino Gold Coast Broadbeach
Jupiters Casino Hotel Gold Coast
Jupiters Gold Coast
Jupiters Hotel
Jupiters Hotel & Casino Gold Coast
Jupiters Hotel & Casino Gold Coast Broadbeach
Jupiters Hotel Gold Coast
Broadbeach Conrad
Conrad Broadbeach
Conrad Hotel Jupiters
Jupiters Hotel Casino Gold Coast Broadbeach
Jupiters Hotel And Casino Gold Coast
Star Gold Coast Broadbeach
Star Grand Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel
The Star Grand at The Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel Broadbeach

Frequently asked questions

What is the cancellation policy at The Star Grand at The Star Gold Coast?

The Star Grand at The Star Gold Coast offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Star Grand at The Star Gold Coast?

As of 12 Feb 2026, prices found for a 1-night stay for 2 adults at The Star Grand at The Star Gold Coast on 23 Feb 2026 start from NZ$278.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Star Grand at The Star Gold Coast?

Yep, The Star Grand at The Star Gold Coast has a self car park for AUD 20 per night. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to The Star Grand at The Star Gold Coast?

Yep, The Star Grand at The Star Gold Coast is a short 14-minute walk from Broadbeach Beach. Fun beach activities include snorkelling, scuba diving and windsurfing.

Does The Star Grand at The Star Gold Coast have a pool?

The Star Grand at The Star Gold Coast has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6 AM to 9 PM.

What luxury perks are available at The Star Grand at The Star Gold Coast?

The Star Grand at The Star Gold Coast features 2 hot tubs, an outdoor pool and 6 restaurants. All guestrooms come with pillowtop beds, premium bedding and espresso makers.

What makes The Star Grand at The Star Gold Coast a romantic place to stay?

Pool-view dining and a bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Star Grand at The Star Gold Coast.

Does The Star Grand at The Star Gold Coast serve breakfast?

You bet, buffet breakfast is served daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at The Star Grand at The Star Gold Coast?

No, The Star Grand at The Star Gold Coast does not offer an airport shuttle service.

Is there a bar or restaurant at The Star Grand at The Star Gold Coast?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Star Grand at The Star Gold Coast?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Star Grand at The Star Gold Coast?

No, only service animals are allowed.

The Star Grand at The Star Gold Coast Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 558 out of 1000 reviews
Rating 8 - Good. 228 out of 1000 reviews
Rating 6 - Okay. 120 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Tim

Liked: Cleanliness, amenities, property conditions & facilities
clean moderrn room, its been a while since we have been there. reception was very slow checking out. maybe short staffed.
Stayed 1 night in Feb 2026

10/10 Excellent

Kara

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2026

10/10 Excellent

Glen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Always a clean room when serviced.
Stayed 4 nights in Jan 2026

10/10 Excellent

Anita

Liked: Cleanliness, amenities, property conditions & facilities
Best holiday ever!
Stayed 3 nights in Jan 2026

10/10 Excellent

Peter

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and clean impeccable rooms highly recommend. Fantastic pool for the kids also
Stayed 1 night in Jan 2026

10/10 Excellent

Xiaocong

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good locations
Stayed 3 nights in Jan 2026

6/10 Okay

Patricia

Travelled with family
Liked: Amenities
1. Check in slow.. over 20 minutes in line.. observed this was the norm for checkin. 2. Extra fold up bed booked & reconfirmed.. would be in room on arrival was not, had to follow it up. The mattress on this bed was slab hard. 3. Room view was out over a roof & aircon units, very unappealing.. some plants could have been put on outside to soften the look 4. Mould in sink under the edge 5. Outside of room was a large laundry cart, which was there majority of a day with visibly stained towels showing on top. Near lift well on cupboard towels were all over it. For a 5 star .. those sort of things should not happen. 6. Aircon noisy 7. No daily room servicing, if you wanted it you had to request it. 8. Hairdryer broken, replacement wouldn’t turn off on unit only at wall socket Plus side… walking distance to Broadbeach eateries etc & walking distance to Pacific Fair
Stayed 3 nights in Jan 2026

10/10 Excellent

Kevin

Stayed 2 nights in Jan 2026

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a great stay, enjoyed the separate lounge room to the bedroom. I thought it was great value for $6xx for the night with the valet parking and executive lounge included. Plus the buffet breakfast the next day is great. Would be keen to go again.
Stayed 1 night in Dec 2025

8/10 Good

Rod De

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amenities and room
Stayed 1 night in Dec 2025

6/10 Okay

Sarah

Travelled with group
Liked: Cleanliness, amenities
Facilities where lovely some staff however extremely rude , my friend uses a walker and was told several times her stuff was in the way - not nicely either - lack of quality service for the expectation .
Stayed 1 night in Dec 2025

8/10 Good

Ki

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, facilities lovely
Stayed 3 nights in Dec 2025

8/10 Good

Julie

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, great bed and pillows, nice shower great service. 2 things in the room - my reading light did not work, the bed on left closest to the window - Room 1221 and I was told someone would come and fix it and no=one came; also - the toilet seat is incorrect shape/size for the toilet, such that it moved when you went to sit on it and not soft-closing (which people expect now). Onlt small things easily fixed. Otherwise a really enjoyable stay, thank you.
Stayed 3 nights in Dec 2025

10/10 Excellent

Nigel

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, had an upper level upgrade which was unexpected and nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Nayomi

Stayed 1 night in Dec 2025

6/10 Okay

Magdalena

Travelled with family
Liked: Amenities
Always a long wait at check in, Need more staff on at 3pm. Room was great, and love the members discounts including free parking.
Stayed 1 night in Dec 2025

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were very obliging and helpful, pool area is great. Would liked to have seen more staff clearing tables in the casino and sports bar area as it was hard to find clean tables, but overall it was very good.
Stayed 1 night in Dec 2025

8/10 Good

Noelene

Clean room and staff
Stayed 1 night in Dec 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, amenities, property conditions & facilities
Stay here annually, and they’ve really lifted their service game. Staff were really great from the valet team through to the bar - always going the extra mile
Stayed 2 nights in Dec 2025

10/10 Excellent

Sonia

Liked: Cleanliness
Room was fabulase
Stayed 1 night in Dec 2025

10/10 Excellent

Karenne

Stayed 1 night in Dec 2025

8/10 Good

MARK

Stayed 2 nights in Nov 2025

4/10 Poor

Roger

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Partner could not check in under my booking. Staff were unhelpful - told to call The Star booing services only then to find out had to contact Wotif. Sent message to Wotif to then on send to the hotel and received no reply. I would have at least expected access to hotel facilities for my partner until I could physically check-in myself. Big time waster.
Stayed 1 night in Nov 2025

10/10 Excellent

Alicia

Great
Stayed 1 night in Nov 2025