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InTown Suites Extended Stay New Orleans - Metairie

2.0 star property

Photo gallery for InTown Suites Extended Stay New Orleans - Metairie

Exterior detail
Premium Room, 1 Queen Bed, Roll-in Shower | Private kitchen
Grand Room, 1 Queen Bed with Sofa bed | Bathroom
Premium Room, 1 Queen Bed
Grand Room, 1 Queen Bed with Sofa bed | Private kitchen

Reviews

5.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen

Explore the area

View map
4409 Hearst Street, Metairie, LA, 70001
  • Place, Clearview Mall
    ‪18 min walk‬
  • Place, Metairie Business District
    ‪1 min drive‬
  • Place, Green Acres Park
    ‪2 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪10 min drive‬

Room options

View all photos for Traditional Room, 1 Queen Bed

Desk, free WiFi, bed sheets

Traditional Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Traditional Room, 2 Double Beds

Desk, free WiFi, bed sheets

Traditional Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Traditional Room, 1 King Bed

Desk, free WiFi, bed sheets

Traditional Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Double Beds, Roll-in Shower

Desk, free WiFi, bed sheets

Premium Room, 2 Double Beds, Roll-in Shower

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

Desk, free WiFi, bed sheets

Premium Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 Queen Bed, Roll-in Shower

Desk, free WiFi, bed sheets

Premium Room, 1 Queen Bed, Roll-in Shower

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Traditional Room, 1 Queen Bed, Accessible Bathtub

Desk, free WiFi, bed sheets

Traditional Room, 1 Queen Bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Studio Suite, 1 King Bed

Desk, free WiFi, bed sheets

Premium Studio Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Studio Suite, 1 King Bed

Desk, free WiFi, bed sheets

Traditional Studio Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Room, 1 Queen Bed with Sofa bed

Grand Room, 1 Queen Bed with Sofa bed

Grand Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

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Property entrance

The Louie Hotel New Orleans, Belvilla District 6 Formerly Sonder

New Orleans Central Business District
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
4.0 out of 5, Very good, 73 reviews
The price is NZ$359
includes taxes & fees
1 June - 2 June
The Louie Hotel New Orleans, Belvilla District 6 Formerly Sonder

About the area

Metairie

At InTown Suites Extended Stay New Orleans - Metairie you'll be within a 15-minute walk of Tulane Lakeside Hospital for Women and Children and 1.8 km (1.1 mi) from Clearview Mall. Highlights at this hotel include free self-parking, and in-room kitchens and free WiFi. .Attractions within a 15-minute drive of this Metairie hotel include Caesars Superdome and Canal Street.

What's nearby

  • Clearview Mall - 18 min walk - 1.5 km
  • Metairie Business District - 1 min drive - 1.8 km
  • Continental Plaza Shopping Center - 2 min drive - 2.2 km
  • Green Acres Park - 2 min drive - 1.8 km
  • Bourbon Street - 12 min drive - 16.1 km

Getting around

  • Cemeteries Transit Terminal - 8 min drive
  • New Orleans Union Passenger Terminal - 11 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 11 min drive

Restaurants

  • ‪Dunkin' - ‬3 min drive
  • ‪AMC Macguffins - ‬2 min drive
  • ‪Izzo's Illegal Burrito - ‬3 min drive
  • ‪Burger King - ‬10 min walk
  • ‪Starbucks - ‬3 min drive

About this property

InTown Suites Extended Stay New Orleans - Metairie

InTown Suites Extended Stay New Orleans - Metairie offers its guests a vending machine and laundry facilities. The front desk is open around the clock. Self parking is free.

This Metairie hotel is smoke free.

  • 132 guestrooms or units
  • 3 levels
  • Self-service laundry
  • No smoking on site
InTown Suites Extended Stay New Orleans - Metairie offers 132 accommodations with air conditioning. This accommodation offers separate sitting areas. 49-inch flat-screen televisions come with satellite channels. Kitchens offer fridges, stovetops and microwaves. Bathrooms include a combined bath/shower unit with a rainfall showerhead and a hydromassage showerhead.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a weekly basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: 7:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (11:00 AM - 7:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation.

Property is also known as

Sun Suites
InTown Suites Hotel Metairie
Sun Suites Hotel Metairie
Sun Suites Metairie
Sun Hotel Metairie
Sun Suites Metairie/New Orleans West Hotel Metairie
Sun Suites Metairie Hotel
InTown Suites Metairie
Sun Suites Of Metairie
InTown Suites Metairie Hotel
InTown Suites
InTown Suites Metairie
InTown Suites Extended Stay New Orleans Metairie
InTown Suites Extended Stay New Orleans - Metairie Hotel
InTown Suites Extended Stay New Orleans - Metairie Metairie

Frequently asked questions

What is the cancellation policy at InTown Suites Extended Stay New Orleans - Metairie?

InTown Suites Extended Stay New Orleans - Metairie offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at InTown Suites Extended Stay New Orleans - Metairie?

Yep, InTown Suites Extended Stay New Orleans - Metairie has a free self car park.

Is there a free airport shuttle available at InTown Suites Extended Stay New Orleans - Metairie?

No, InTown Suites Extended Stay New Orleans - Metairie does not offer an airport shuttle service.

What time are check-in & check-out at InTown Suites Extended Stay New Orleans - Metairie?

Check-in begins at 11:00 AM. Check-out time is 11:00 AM.

Are pets allowed at InTown Suites Extended Stay New Orleans - Metairie?

No, pets are not allowed.

InTown Suites Extended Stay New Orleans - Metairie Reviews

Reviews

5.0
Rating 10 - Excellent. 94 out of 1001 reviews
Rating 8 - Good. 161 out of 1001 reviews
Rating 6 - Okay. 189 out of 1001 reviews
Rating 4 - Poor. 176 out of 1001 reviews
Rating 2 - Terrible. 381 out of 1001 reviews

5.2/10

Cleanliness

5.6/10

Staff & service

3.4/10

Amenities

4.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Lendell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2026

6/10 Okay

Herbert

Amenities, th
Stayed 8 nights in Nov 2025

10/10 Excellent

Jesse

Stayed 13 nights in Sep 2025

2/10 Terrible

Lawrence

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Get what you pay for

Stunk. Carpet stained and stunk. Walls and doors were dirty with who knows what. I sprayed so much disinfectant and smell good sprays, didn’t help. Roaches all over. Couldn’t leave your food out 2-3 minutes. A/C barely works. Cleaning lady didn’t even clean, just replaced the trash bag. Blankets and pillow cases were stinky and pillows was old and yellowish. Outside smells like urine. Trashy place. Junky’s walking around. If you need something cheap until that first check hits, this is the place. Just don’t stay longer than what you need to.
Stayed 7 nights in Sep 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and fun nearby
Stayed 14 nights in Aug 2025

2/10 Terrible

Megan

Disliked: Cleanliness, staff & service, property conditions & facilities
Room had bugs and blood in it and they make you sign a no refund clause to check in
Stayed 7 nights in Jul 2025

10/10 Excellent

jaden

Liked: Staff & service, room comfort
Stayed 7 nights in Jun 2025

8/10 Good

Kevin

Stayed 10 nights in Feb 2025

2/10 Terrible

Gracie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady was very nice. Other than that, floor was dirty, I had to use my own fumigations. I killed over 25 roaches in my room. Some roaches fell from the ceiling. Had to always check my surroundings when entering the room. Slept with the lights on. Made sure all items stayed in luggage or in bags. Never again. Believe me when I say there are roaches. I took. the other comments for granted. I figured how bad could it be. Trust me it’s bad. Expedia, you need to take them off your list. Makes you look bad Photos are not what they really seem to be, all fake
Stayed 8 nights in Feb 2025

8/10 Good

Dumari

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stayed 25 nights in Jan 2025

6/10 Okay

Renee

Business traveller
Disliked: Cleanliness, property conditions & facilities

Last resort hotel

Ok for not having any where else to stay while i worked SBLIX. Room was not clean, pillow smelled used,smelled old when ac came on. This hotel was more set up for apartment living not short time stays. They gave you 1 set of towles and toilet paper after that you have provide it.
Stayed 9 nights in Feb 2025

2/10 Terrible

Lior

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
STAY AWAY STAY AWAY STAY AWAY! They rip off. I booked 7 nights with them they took my money and canceled the entire reservation. They are going to be sued!!!! On the check in day the property called at 6:15 PM to see if I'm still coming. I replied yes and informed the lady over the phone that I'm 2 hrs away and should be there around 9:00 pm. The girl and the manager told me that check in is until 7:00 pm. Since their check in hours are not standard I would exoect them and expedia to make a note that check in hours are limited and not like other properties. I asked them to wait for me or help me to check in over the phone but they refused and hang up on me. They didn't make any considerations to wait for me or check me in over the phone. If they have certain hours that they check in and don't have late or over the phone check in that is a rip off and misleading. They left me without a room to stay so I had to book a room in Baton Rouge LA that messed up my work schedules on the next day. On the next day I showed up at the property to check in for the rest of the reservation (remember ? I booked 7 nights) and the girl over the counter told me for the first time that they cancelled the entire reservation. They didn't tell me that on the previous night when they called me. This is bad customer service, rip off and misleading the customer. STAY AWAY STAY AWAY STAY AWAY!
Stayed 7 nights in Feb 2025

10/10 Excellent

Krystle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

8/10 Good

Christina

Stayed 14 nights in Aug 2024

2/10 Terrible

Gary

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE WORST PLACE I HAVE EVER LODGED DEAD ANIMALS IN ROOM ALONG WITH POUND OF SOOT ON FLOOR UNDER MATTED RUG ROOM KEY EXPIRES LEAVE YOU LOCKED OUT ROOM W/ NO STAFF ATTENDANT ON SITE OFFICE CLOSES 7PM. NEVER HEARD OF FROM BUSINESS SUPPOSED TO OPERATE 24/7 HAD TO GO & GET A ROOM FROM DIFFERENT HOTEL OVERNIGHT BECAUSE NO ONE ANSWERS EMERGENCY # GIVEN BY HOTEL & REFUSE TO REIMBURSE AFTER INCONVENIENT FACILITY BREAKDOWN & MANY MORE UNACCEPTABLE DISHEVELED AREAS OF THE PROPERTY WORST PLACE I HAVE EVER LODGED AND AM NEVER GOING BACK
Stayed 26 nights in Jun 2024

4/10 Poor

Anbalagan

Travelled with partner
Disliked: Amenities, property conditions & facilities
The staff stated that they would only give one set of towels for the entire duration of the stay. I stayed for seven days. Hence, I had to wash the towels by myself, and what made it worse was that the washing machine was broken. I had to find a laundromat that was close to me to wash the towel's towel. If the toilet paper ran out, I had to buy it myself. The management office is open from 11 a.m. to 5 p.m. only. Even if you call the number, no one picks it up. When I went to the office during their office hours, the staff member behind the counter saw me coming, and she continued her conversation on her personal phone without acknowledging me. She went into another room and continued the conversation with whomever she was having the conversation with. I waited more than 5 minutes to get her attention to my request. They should be trained there and have a sense of good customer service. Overall, I was not satisfied with their service. However, one staff member who was courteous was the person who worked on Friday, 6/7/2024. She was respectful and went out of her way to even get me an iron box. I wish I knew her name.
Stayed 7 nights in Jun 2024

10/10 Excellent

Elton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

Renee

Stayed 7 nights in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 7 nights in Apr 2024

8/10 Good

Gayle

Stayed 13 nights in Feb 2024

6/10 Okay

David

Disliked: Staff & service
Bed and bathroom are very clean. Rooms are a bit beaten. Staff is very nice. Otherwise a comfortable stay.
Stayed 14 nights in Jan 2024

2/10 Terrible

Jeff

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the above
Stayed 7 nights in Feb 2024

2/10 Terrible

Oleg, Largo

Disliked: Cleanliness, property conditions & facilities
Filthy. Dirty. Unsanitary.
Stayed 10 nights in Nov 2023

6/10 Okay

Miguel

Business traveller, Travelled with group
Disliked: Cleanliness
Good hotel. Huge fridge. But Stayed 15 days and on average we killed 8 roaches a day.
Stayed 16 nights in Oct 2023

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