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Maison St Charles

3.0 star property
Hotel with an outdoor pool, a quick walk to National World War II Museum

Photo gallery for Maison St Charles

Exterior
Lunch and dinner served, seafood
Property grounds
Exterior
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Bar
  • Gym
The current price is NZ$133
includes taxes & fees
17 Aug - 18 Aug

Explore the area

View map
1319 Saint Charles Avenue, New Orleans, LA, 70130
  • National World War II Museum
    ‪6 min walk‬
  • Ernest N. Morial Convention Center
    ‪13 min walk‬
  • Port of New Orleans
    ‪19 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

Standard Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Pillow-top bed
Shower/bath combination
Hairdryer
Cable channels
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Pillow-top bed
Shower/bath combination
Hairdryer
Cable channels
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Pillow-top bed
Shower/bath combination
Hairdryer
Cable channels
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Pillow-top bed
Shower/bath combination
Hairdryer
Cable channels
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Pillow-top bed
Shower/bath combination
Hairdryer
Cable channels
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Pillow-top bed
Shower/bath combination
Hairdryer
Cable channels
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Pillow-top bed
Shower/bath combination
Hairdryer
Cable channels
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Pillow-top bed
Shower/bath combination
Hairdryer
Cable channels
  • 75 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Pillow-top bed
Shower/bath combination
Hairdryer
Cable channels
  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Pillow-top bed
Shower/bath combination
Hairdryer
Cable channels
  • 64 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

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About the area

New Orleans

At Maison St Charles you'll be within a 20-minute stroll of National World War II Museum and Ernest N. Morial Convention Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The seafood restaurant, Mr. Eds Seafood, serves seafood and is open for lunch and dinner. Enjoy the gym, Hot tub and pool loungers. Business amenities include meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas and coffee/tea in a common area. To-go breakfast is available on weekdays between 8:00 AM and 10:00 AM and on weekends between 9:00 AM and 10:00 AM. There's also the convenience of self parking. .Places within a 30-minute walk of this 3-property class Central City hotel include Bourbon Street and Port of New Orleans.

What's nearby

  • National World War II Museum - 6 min walk - 0.6 km
  • Ernest N. Morial Convention Center - 13 min walk - 1.1 km
  • Caesars Superdome - 15 min walk - 1.3 km
  • Port of New Orleans - 19 min walk - 1.7 km
  • Bourbon Street - 3 min drive - 2.2 km

Getting around

  • Saint Charles at Erato Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 22 min drive

Restaurants

  • ‪Wendy's - ‬1 min walk
  • ‪Raising Cane's Chicken Fingers - ‬1 min walk
  • ‪Popeyes Louisiana Kitchen - ‬1 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Avenue Pub - ‬5 min walk

About this property

Maison St Charles

Hotel with an outdoor pool, a quick walk to National World War II Museum
Maison St Charles offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Maison St Charles. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star New Orleans hotel.

  • 130 guestrooms or units
  • 3 levels
  • Conference rooms
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Maison St Charles offers 130 air-conditioned accommodations with a safe and free newspapers. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 25 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast to-go available for a fee 8:00 AM to 10:00 AM on weekdays and 9:00 AM to 10:00 AM on weekends; USD 14.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Mr. Eds Seafood

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Cobblestone flooring in public areas
  • Lift (130 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from August 11 2025 to December 31 2025 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 14.99 per person
  • Secured self-parking fee: USD 25.0 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Pool access available from 10 AM to 10 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Frequently asked questions

What is the cancellation policy at Maison St Charles?

Maison St Charles offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Maison St Charles?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Maison St Charles on 17 Aug 2025 start from NZ$132.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Maison St Charles?

Yep, Maison St Charles has a secured self car park for USD 25.0 per night. Onsite parking is limited.

Does Maison St Charles have a pool?

Maison St Charles has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10 AM to 10 PM.

What makes Maison St Charles a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Maison St Charles.

Does Maison St Charles serve breakfast?

Yep, to-go brekkie is available on weekdays between 8:00 AM and 10:00 AM and on weekends from 9:00 AM to 10:00 AM.

Is there a free airport shuttle available at Maison St Charles?

No, Maison St Charles does not offer an airport shuttle service.

Is there a bar or restaurant at Maison St Charles?

Yep, they've got a lounge bar and an onsite restaurant that serves seafood. Pre dinner cocktails anyone?

What time are check-in & check-out at Maison St Charles?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Maison St Charles Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 126 out of 223 reviews
Rating 8 - Good. 49 out of 223 reviews
Rating 6 - Okay. 20 out of 223 reviews
Rating 4 - Poor. 12 out of 223 reviews
Rating 2 - Terrible. 16 out of 223 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Tv cable was not working , large marble table in room blocks air conditioning. We were given another room right away upon calling front desk. Mr. Lawerence Carter. Was very sweet in helping us with our complaint. All in all once the quirks were worked out very comfortable room.
Stayed 1 night in May 2025

2/10 Terrible

Jennifer

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
So we stayed there Sunday may 11th to Wednesdays may 14th. Our total stay cost $299.63. Upon check in we were charged $399.63 which covered the reservation costs and deposit. I was told then that the deposit would be refunded between 7 to 10 days after checkout. At checkout on Wednesday i spoke to kewonda (sp) and was told i never paid for my stay. I showed her on my phone my bank statement showing where they took $399.63 and also took $85.32 for parking for 3 days. She said they don’t show that i ever paid and i have to pay again. She tried to run my card and it declined because they had already gotten the payment on Sunday. I called my bank on speaker phone and the bank representative told kewonda that maison st charles already received the payment and that their bank had it as pending still. While on hold with the bank the automated message gave my checking account balance of $288. Right then when kewonda heard that she ran my card for an additional $281!!! She emptied my checking account AFTER MY BANK TOLD HER THEY ALREADY TOOK THE $399.63 AND $85.32. When i told her that left me with $7 to drive from new orleans to Indiana her response was "you left yourself with no money" and laughed and said "good luck"! I called the police- they said its a civil matter and i need to sue the hotel. So nowim stuck in new orleans with $7, nowhere to stay and no money to get home and maison st charles owes me $381!!!! I was told i have to wait 7 to 10 business days. Will never go back.
Stayed 3 nights in May 2025

10/10 Excellent

TT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the hotel
Stayed 3 nights in May 2025

8/10 Good

RICHARD

Travelled with family
Liked: Property conditions & facilities, room comfort

Relaxing, peaceful getaway

Nice little tucked away spot in a popular location. A quiet courtyard type hotel with many rooms. Nicely kept greenery and pool area. Parking was ver convenient, and cheaper than most in the city. Price was very affordable as well.
Stayed 1 night in May 2025

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unique property. Exceeded my expectations.
Stayed 2 nights in May 2025

2/10 Terrible

Jennifer, las vegas

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will return!!!! Loved it!

Beautiful location, spacious room, incredibly gracious staff and just a great time!!!! We will definitely come back! They were very accommodating for our 150# service dog!
Stayed 1 night in May 2025

10/10 Excellent

Kaitlyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome. Had everything you could want, nothing too glamorous but the pool was immaculate and everything we wanted!
Stayed 3 nights in Apr 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay here. I love the property, the parking, and location.
Stayed 1 night in May 2025

10/10 Excellent

SARAH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My Favorite New Orleans Hotel

I never leave reviews, but I have to share the good word about Maison St Charles. I live about 90min outside of New Orleans, but work in the city on the weekends, so I often get a hotel to spare myself the commute and this is the best bang for your buck hotel there is. I've stayed everywhere from cheap motels to the most expensive hotels in NOLA -- and the Maison St Charles rivals hotels 3x more expensive. My daughter loves this hotel as well. Some places have no local flavor, but when you stay here there is no doubt you're in New Orleans. The architecture, the classic courtyards (which are delightful for relaxing sipping on your morning coffee), the murals, the Spanish tiled pool & hot tub, everything. The rooms have antique yet modern furnishing. The beds are super comfortable which is a must for me because I have a bad back. The staff are hospitable, the night guard even gathered us a couple of towels when he saw we were swimming without any. Speaking of security, the hotel complex is gated and guarded. I don't like the fact you have to pay for parking, but it's not that big of a deal because I literally always get a parking spot right next to the hotel. The neighborhood is pretty safe I feel safe going to my car at night.
Stayed 1 night in May 2025

8/10 Good

Glenn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2025

10/10 Excellent

Edward

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The scenic, unhurried Garden District

Delightful spot, quiet reprieve from the Quarter, Jazz Fest. Good restaurants nearby. Slightly disappointed that the 12 street car wasn’t running to Canal St., buses taking its place for now. That’s not on the hotel. I love this place.
Stayed 7 nights in Apr 2025

10/10 Excellent

Dr. De Forest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! The pool and the hot tub, and especially the staff were outstanding!
Stayed 2 nights in May 2025

8/10 Good

charles hunter

Liked: Cleanliness, staff & service
Good value have stayed here before
Stayed 2 nights in Apr 2025

8/10 Good

Martha

Stayed 1 night in Apr 2025

6/10 Okay

Martha

Travelled with partner
Liked: Amenities
nice layout--gardens pools but nowhere to sit in room just bed. No shower curtain or glass door so water goes on floor. no phone in room
Stayed 4 nights in Apr 2025

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Andreia

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at maison st Charles from April 25th to April 28th. I do want to thank staff for being accommodating and checking us in right when we arrived at the hotel. However, we had to request clean towels multiple times and our room Was not cleaned during our stay. Additionally, there was not enough shampoo and shower gel for three guests. The shower drain was slow. The front desk night crew was unfriendly ant times and didn't care to help. We had to request to change our room because there was a dead cockroach.
Stayed 3 nights in Apr 2025

6/10 Okay

Toya

Travelled with family
Disliked: Cleanliness, staff & service

Unsatisfactory

There should be an elevator for the level the room was on . There was hair in the bath towels and a roach in the living area with large un sweeped areas under the sofa. Very stuffy old and not worth the cost.
Stayed 2 nights in Apr 2025

8/10 Good

Akasha

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Brittany

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly and I loved the fact the hotel had accommodations for pets !
Stayed 1 night in Apr 2025

4/10 Poor

Robert

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Poor Manager. Must have been swindled too often.

Stayed 2 nights in Apr 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful nice area. New Orleans is always a fun time.
Stayed 3 nights in Mar 2025

10/10 Excellent

dick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome peacefulness. World class breakfast. Need Bible in rooms.
Stayed 1 night in Apr 2025

2/10 Terrible

Nawal

Disliked: Cleanliness, amenities, property conditions & facilities
Room was not serviced the next day of stay and the front desk staff were not super attentive.
Stayed 2 nights in Mar 2025