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Sheraton New Orleans Hotel

Where to?

Dates

May 2026

June 2026

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pool
Pet-friendly
Air-conditioning

includes taxes & fees

24 May - 25 May

Explore the area

500 Canal St, New Orleans, LA, 70130

Place, Canal Street
‪1 min walk‬
Place, Bourbon Street
‪3 min walk‬
Place, Caesars New Orleans Casino
‪7 min walk‬
Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
‪20 min drive‬

Room options

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed

Wonderful

City view
32 sq m
1 bedroom
Sleeps 3
1 King Bed

Traditional Room, 2 Double Beds

Very good

City view
32 sq m
1 bedroom
Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed, City View

Wonderful

City view
32 sq m
1 bedroom
Sleeps 3
1 King Bed

Deluxe Room, 2 Double Beds, City View

Wonderful

City view
32 sq m
1 bedroom
Sleeps 4
2 Double Beds

Club Room, 1 King Bed

Very good

City view
32 sq m
1 bedroom
Sleeps 3
1 King Bed

Club Room, 2 Double Beds

Very good

City view
32 sq m
1 bedroom
Sleeps 4
2 Double Beds

Executive Suite, 1 King Bed with Sofa bed

Exceptional

City view
39 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed with Sofa bed

City view
39 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Club Suite, 1 Bedroom

City view
62 sq m
1 bedroom
Sleeps 3
1 Double Bed

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

City view
32 sq m
1 bedroom
Sleeps 4
2 Double Beds

Traditional Room, 2 Double Beds (Hearing Accessible)

Good

City view
32 sq m
1 bedroom
Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed, City View (Hearing Accessible)

Wonderful

City view
32 sq m
1 bedroom
Sleeps 3
1 King Bed

Deluxe Room, 2 Double Beds, City View (Hearing Accessible)

Exceptional

City view
32 sq m
1 bedroom
Sleeps 4
2 Double Beds

Traditional Room, 1 King Bed (Hearing Accessible)

Very good

City view
32 sq m
1 bedroom
Sleeps 3
1 King Bed

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Exceptional

City view
32 sq m
1 bedroom
Sleeps 3
1 King Bed

Deluxe Room, 2 Double Beds, City View (Mobility Accessible, Transfer Shower)

Excellent

City view
32 sq m
1 bedroom
Sleeps 4
2 Double Beds

Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Exceptional

City view
32 sq m
1 bedroom
Sleeps 3
1 King Bed

Traditional Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

Wonderful

City view
32 sq m
1 bedroom
Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed, City View (Mobility Accessible, Transfer Shower)

City view
32 sq m
1 bedroom
Sleeps 3
1 King Bed

About the area

New Orleans

Sheraton New Orleans Hotel places you in the centre of New Orleans, steps from Canal Street and within a short 5-minute stroll of Bourbon Street. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The bistro, Roux Bistro, is open for breakfast and lunch. Pelican Bar is the hotel's own pub, serving drinks along with lunch and dinner. 105996 square feet (9847 square metres) of event facilities include 60 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning full breakfast is served between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 4-property class New Orleans Central Business District hotel include Caesars New Orleans Casino and Jackson Square.

What's nearby

Canal Street - 1 min walk - 0.0 km
Royal Street - 2 min walk - 0.2 km
Bourbon Street - 3 min walk - 0.3 km
Caesars New Orleans Casino - 7 min walk - 0.6 km
Caesars Superdome - 14 min walk - 1.2 km

Getting around

Canal at Camp Stop - 1 min walk
New Orleans Union Passenger Terminal - 10 min drive
New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 28 min drive

Restaurants

‪Cafe Beignet, Canal St - ‬1 min walk
‪Willie's Chicken Shack - ‬2 min walk
‪Creole House Restaurant & Oyster Bar - ‬1 min walk
‪Popeyes Louisiana Kitchen - ‬2 min walk
‪55 Fahrenheit - ‬1 min walk

About this property

Sheraton New Orleans Hotel

Sheraton New Orleans Hotel offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, 60 meeting rooms, and limo/town car service. Event space at this hotel measures 105996 square feet (9847 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Sheraton New Orleans Hotel. For a fee, parking is available.

This 4-star New Orleans hotel is smoke free.

1 building

1110 guestrooms or units

49 levels

105996 sq ft of conference space

9847 sq. m of conference space

Built in 1982

Charging station for electric cars

Business facilities

Conference space

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Car service

Tour and ticket information

Concierge

Wedding services available

Gift shop

Newspapers in lobby (free)

Television in lobby

On-site shopping

Bellhop

Lift

No smoking on site

Water dispenser

Bar or lounge

Dining venue

Sheraton New Orleans Hotel offers 1110 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

In-room wired and wireless Internet access (Wi-Fi speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Pool
Restaurant
Air-conditioning
Gym

includes taxes & fees

9 June - 10 June

Pet-friendly
Free Wi-Fi
Restaurant
Air-conditioning

includes taxes & fees

15 June - 16 June

Property amenities

Internet

Available in all rooms: WiFi (USD 12.95 per night); wired internet (surcharge)
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Height restrictions apply for on-site parking
Limo/town car service
Valet parking on site (USD 62.15 per night; includes in/out privileges)
Limited on-site valet parking
Wheelchair-accessible parking available

Food and drink

Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 24 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas

Restaurants on site

Pelican Bar
Roux Bistro
Starbucks Coffee

Things to do

24-hour gym
Outdoor pool
Shopping
TV in common areas

Family friendly

In-room cot
Laundry facilities
Outdoor pool

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

105,996 square feet of conference space
60 meeting rooms
Business centre
Computer station

Outdoors

Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Height-adjustable showerhead
Lever door handles
Lift
Low-height door lock
Low-height view port in door
Transfer shower
Valet for wheelchair-equipped vehicles
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
100% renewable energy
49 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1982
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Down comforter
Free cot
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

32-inch LCD TV with premium cable channels
Pay films

Food and drink

Coffee/tea maker
Free bottled water
Limited room service

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets: USD 75 per accommodation, per stay
Only dogs are allowed
Maximum 1 (weight limit: 88 lb per pet)
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Destination fee: USD 28.75 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: from approximately USD 24 per person
Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
Fee for in-room wired Internet: USD 16.95 per day (rates may vary)
Valet parking fee: USD 62.15 per night (in/out privileges)
Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Orleans Sheraton

Hotel Sheraton New Orleans

New Orleans Hotel Sheraton

New Orleans Sheraton

New Orleans Sheraton Hotel

Sheraton Hotel New Orleans

Sheraton New Orleans

Sheraton New Orleans Hotel

Sheraton New Orleans Hotel New Orleans

Sheraton Orleans Hotel Orleans

Sheraton New Orleans Hotel Hotel

Sheraton New Orleans Hotel New Orleans

Sheraton New Orleans Hotel Hotel New Orleans

Frequently asked questions

What is the cancellation policy at Sheraton New Orleans Hotel?

Sheraton New Orleans Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton New Orleans Hotel?

As of 16 May 2026, prices found for a 1-night stay for 2 adults at Sheraton New Orleans Hotel on 24 May 2026 start from NZ$250, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton New Orleans Hotel?

Yep, Sheraton New Orleans Hotel has valet parking with in/out privileges for USD 62.15 per night.

Does Sheraton New Orleans Hotel have a pool?

Sheraton New Orleans Hotel has an outdoor pool.

What makes Sheraton New Orleans Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sheraton New Orleans Hotel.

Is Sheraton New Orleans Hotel family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Sheraton New Orleans Hotel is a hit with families.

Does Sheraton New Orleans Hotel serve breakfast?

Yep, full breakfast is offered daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Sheraton New Orleans Hotel?

No, Sheraton New Orleans Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton New Orleans Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Sheraton New Orleans Hotel?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Sheraton New Orleans Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8/10 Good

Judith

15 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Location room staff

Stayed 2 nights in Jan 2026

10/10 Excellent

Dorothy

Travelled with group

15 Feb 2026

Liked: Cleanliness, staff & service, amenities

Great hotel, great people perfect spot for a Mardi Gras parade. Enjoyed myself had a ball. We’ll be back. Dorothy B

Stayed 1 night in Feb 2026

8/10 Good

Tyler

Travelled with group

15 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Room was spotless however the ceiling above the shower leaked every now and then other that it was a perfect stay

Stayed 3 nights in Feb 2026

8/10 Good

Daveon

15 Feb 2026

Liked: Cleanliness, property conditions & facilities

Clean room, staff

Stayed 2 nights in Feb 2026

10/10 Excellent

Lindsay

Travelled with family, Travelled with group

14 Feb 2026

Liked: Cleanliness, staff & service, amenities

Loved the lady at the check in desk!

Stayed 2 nights in Feb 2026

10/10 Excellent

Irina

14 Feb 2026

Stayed 4 nights in Nov 2025

10/10 Excellent

holly

14 Feb 2026

Liked: Cleanliness, staff & service, amenities

The room was great and very clean. The staff was super friendly and so helpful with any and all questions we had. Highly recommend

Stayed 7 nights in Feb 2026

10/10 Excellent

Jason

13 Feb 2026

Stayed 3 nights in Feb 2026

10/10 Excellent

Australia

13 Feb 2026

Excellent staff!

Stayed 1 night in Feb 2026

10/10 Excellent

Leslie

12 Feb 2026

Stayed 1 night in Feb 2026

8/10 Good

Luci

10 Feb 2026

Liked: Cleanliness, staff & service, amenities

Bryan, waiter at the restaurant/bar by lobby, was great. Check in staff was also very good. Housekeeping also very good.

Stayed 7 nights in Feb 2026

10/10 Excellent

Deborah A, Silver Spring

9 Feb 2026

Stayed 4 nights in Feb 2026

6/10 Okay

Lauren

Travelled with family

9 Feb 2026

We had to switch rooms after the first night because the toilet handle broke, then they forgot to turn the water back on and it wouldn’t flush. We had to use the ice bucket and fill the tank with water from the sink. My spouse had to figure out how to turn the water back on and did, as maintenance never showed back up to fix. Our room was next to the elevator and ice machine and noise from the ice makers, elevator traffic and outside hvac units kept us awake all night. The second room had stains on the wall paper and the bathtub was dirty. Nobody offered to help us move our things into another room, and only gave us key access for less than 5 minutes to pack and move our things. There was one bellman who was clearly over worked so we felt bad asking and just did it ourselves. Check in took over 30 minutes, as there was only one agent at the desk and quite a line. The staff, however, were all very courteous, and the location was convenient to the quarter and central business district. Our stay was during Mardi Gras and there was zero security in the lobby or at the doors- anyone could and did walk in off the street. Guests were not issued wristbands or any sort of way to identify they were hotel guests which we have had at other hotels in the quarter. This is definitely room for improvement for Sheraton.

Stayed 5 nights in Feb 2026

10/10 Excellent

Daryl

9 Feb 2026

Stayed 3 nights in Feb 2026

10/10 Excellent

Love

Travelled with partner

9 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

The Sheraton on Canal Street is always a fantastic stay! This time I came during Mardi Gras season and the parades literally March right past the hotel. Lounge access is a must.

Stayed 2 nights in Feb 2026

8/10 Good

Elizabeth

9 Feb 2026

Stayed 2 nights in Feb 2026

10/10 Excellent

Lynne

Travelled with group

8 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

The room was very clean. Staff was great at checking in and making sure everything was good. It was Mardi Gras but they were very diligent about keeping the hotel safe

Stayed 4 nights in Feb 2026

4/10 Poor

Marija

7 Feb 2026

Disliked: Cleanliness, amenities, property conditions & facilities

Super dirty, my first room had toothpaste, second room had a clogged tub. The only good thing about this place is the location

Stayed 4 nights in Feb 2026

10/10 Excellent

Jennifer

5 Feb 2026

Stayed 2 nights in Jan 2026

8/10 Good

Eddie

Travelled with partner

2 Feb 2026

Liked: Cleanliness, property conditions & facilities

The staff were all very polite and courteous. They do not have a shuttle to or from airport/cruise port. The room was very spacious and clean.

Stayed 1 night in Feb 2026

6/10 Okay

Stephen

1 Feb 2026

Stayed 4 nights in Jan 2026

10/10 Excellent

Antronette

29 Jan 2026

Stayed 2 nights in Oct 2025

10/10 Excellent

Lauri

Travelled with group

26 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

The weather was horrible when we arrived. They let us check in early to get dry and warm without an extra charge! Super friendly and helpful! 100% would use again!

Stayed 1 night in Jan 2026

2/10 Terrible

sharon

23 Jan 2026

Stayed 1 night in Jan 2026

10/10 Excellent

GeShala

Travelled with family

22 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Nice place and location!

Stayed 2 nights in Nov 2025

Sheraton New Orleans Hotel

Photo gallery for Sheraton New Orleans Hotel

Reviews

Popular amenities

Explore the area

Room options

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

View all photos for Deluxe Room, 2 Double Beds, City View

Deluxe Room, 2 Double Beds, City View

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

View all photos for Club Room, 2 Double Beds

Club Room, 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

Traditional Room, 2 Double Beds (Hearing Accessible)

View all photos for Deluxe Room, 1 King Bed, City View (Hearing Accessible)

Deluxe Room, 1 King Bed, City View (Hearing Accessible)

View all photos for Deluxe Room, 2 Double Beds, City View (Hearing Accessible)

Deluxe Room, 2 Double Beds, City View (Hearing Accessible)

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Traditional Room, 1 King Bed (Hearing Accessible)

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

View all photos for Deluxe Room, 2 Double Beds, City View (Mobility Accessible, Transfer Shower)

Deluxe Room, 2 Double Beds, City View (Mobility Accessible, Transfer Shower)

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

Traditional Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

View all photos for Deluxe Room, 1 King Bed, City View (Mobility Accessible, Transfer Shower)

Deluxe Room, 1 King Bed, City View (Mobility Accessible, Transfer Shower)

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Hilton New Orleans Riverside

About the area

New Orleans

What's nearby

Getting around

Restaurants

About this property

Sheraton New Orleans Hotel

Similar properties

DoubleTree by Hilton New Orleans

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets