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The Mercantile Hotel New Orleans

3.0 star property
Eco-certified hotel with free breakfast and 24-hour front desk

Photo gallery for The Mercantile Hotel New Orleans

Bar (on property)
Lobby lounge
View from property
Executive Suite, 1 King Bed | City view
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Kitchen
  • Laundry
  • Free WiFi
  • Parking available
The current price is NZ$143
includes taxes & fees
5 June - 6 June

Explore the area

Map
727 South Peters Street, New Orleans, LA, 70130
  • Canal Street
    ‪8 min walk‬
  • Caesars New Orleans Casino
    ‪9 min walk‬
  • Bourbon Street
    ‪16 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • City view
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

City view

Suite, 1 King Bed with Sofa bed, Bathtub

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • City view
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub | Private kitchenette

Suite, 1 Queen Bed with Sofa bed, Bathtub

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Bathtub

Suite, Multiple Beds, Bathtub | City view

Suite, Multiple Beds, Bathtub

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • City view
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchenette

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • City view
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

New Orleans

At The Mercantile Hotel New Orleans you'll be within just a 10-minute stroll of Ernest N. Morial Convention Center and Canal Street. Highlights at this eco-friendly hotel include free continental breakfast, a bar/lounge and in-room kitchenettes. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find a snack bar/deli and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 3-property class New Orleans Central Business District hotel include Caesars New Orleans Casino and Port of New Orleans.

What's nearby

  • Ernest N. Morial Convention Center - 4 min walk - 0.3 km
  • Canal Street - 8 min walk - 0.7 km
  • Caesars New Orleans Casino - 9 min walk - 0.8 km
  • Port of New Orleans - 15 min walk - 1.3 km
  • Bourbon Street - 16 min walk - 1.4 km

Getting around

  • St Charles at Girod Stop - 7 min walk
  • New Orleans Union Passenger Terminal - 17 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive

Restaurants

  • ‪Fulton Alley - ‬4 min walk
  • ‪Ruth's Chris Steak House - ‬4 min walk
  • ‪Ernst Cafe - ‬3 min walk
  • ‪Mulate's - ‬2 min walk
  • ‪Pêche - ‬4 min walk

About this property

The Mercantile Hotel New Orleans

Eco-certified hotel with free breakfast and 24-hour front desk
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and a meeting room are available. A vending machine, an arcade/games room, and coffee/tea in common area are also featured at the eco-certified The Mercantile Hotel New Orleans. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

  • 90 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
The Mercantile Hotel New Orleans offers 90 air-conditioned accommodations with a safe and coffee/tea makers. This individually decorated accommodation has separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodation at this 3-star hotel has kitchenettes with fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

Frequently asked questions

Is parking available at The Mercantile Hotel New Orleans?

Yep, The Mercantile Hotel New Orleans has valet parking with in/out privileges for USD 45 per day.

How much does it cost to stay at The Mercantile Hotel New Orleans?

As of 15 May 2025, prices found for a 1-night stay for 2 adults at The Mercantile Hotel New Orleans on 5 Jun 2025 start from NZ$142.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes The Mercantile Hotel New Orleans a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Mercantile Hotel New Orleans.

Does The Mercantile Hotel New Orleans serve breakfast?

Yeah, travelers love the free continental breakfast here! Served daily from 7:00 AM to 10:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Mercantile Hotel New Orleans?

No, The Mercantile Hotel New Orleans does not offer an airport shuttle service.

What time are check-in & check-out at The Mercantile Hotel New Orleans?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at The Mercantile Hotel New Orleans?

No, only service animals are allowed.

The Mercantile Hotel New Orleans Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 692 out of 1133 reviews
Rating 8 - Good. 231 out of 1133 reviews
Rating 6 - Okay. 114 out of 1133 reviews
Rating 4 - Poor. 44 out of 1133 reviews
Rating 2 - Terrible. 52 out of 1133 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Harrineka

Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort

Great choice

Excellent choice, large rooms, fabric a little worn but serviceable, staff excellent. Great access to restaurants in CBD.
Stayed 2 nights in Feb 2025

10/10 Excellent

Francisco

Stayed 2 nights in Feb 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Christen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Roberta, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Upon arrival the agent at the front desk, let me check in early and didn't have to wait till 3 o'clock very friendly
Stayed 1 night in Feb 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Tabbitha

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, great staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Derrick L.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SUPER SATISFIED

Every encounter with staff, and management on every level was fantastic!!! Especially during the hectic time during Super Bowl Weekend when people are really stressed!!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

maddie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is now our go-to hotel for New Orleans. The room was very spacious and clean. The staff was kind, inviting, and helpful. We really enjoyed our stay and would recommend it!
Stayed 2 nights in Jan 2025

10/10 Excellent

Heidi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great trip. Love this Hotel. Everyone is super nice including Mr. Barry at the breakfast. Always clean also.
Stayed 2 nights in Jan 2025

8/10 Good

Nicole

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Feb 2025

8/10 Good

Bobbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location close to lots of good restaurants!

This was a really nice location just far enough away from the French Quarter that it was sort of quiet. Plus it was a great walking distance to lots of good restaurants. The room was nice, shower was good. They have a beautiful bar in the lobby but it was closed the days we were there due to staffing issues. That was a bit of a bummer. Parking can be a challenge unless you want to valet for $50 a day. We found street parking that you have to keep adding to if you leave your car there. But I can imagine when NOLA is busy street parking would be difficult to find. The included buffet breakfast was surprisingly good. They had decaf coffee in the cool coffee machine the first day but was out the rest of our stay. That was another little bummer. Overall, we enjoyed our stay and would consider this location next time.
Stayed 2 nights in Jan 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
We loved our stay!! The front desk ladies were awesome and very informative. It was hot in our room and our ice machine on floor 8 was unplugged. No matter we ventured to the 9th floor and got our ice!! Room was very big and spacious! We will be coming back!
Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

2/10 Terrible

Joel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Joel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Desmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is excellent. Everyone should try this hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love this hotel

We've stayed here before. Charming brick building that was an old sugar mill. Lots of character, record players & jazz albums in the livingrooms. Great location: walking distance to French Quaters, convention center & cruise ship terminals.
Stayed 1 night in Jan 2025

10/10 Excellent

ann marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! I was stuck in the snowstorm and they called around to find out what restaurants were open. All the staff was helpful and friendly
Stayed 8 nights in Jan 2025

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Grace

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is the air vent in my room rattled so loudly I could not fall asleep. I had to turn it off which made my room stuffy
Stayed 1 night in Jan 2025

6/10 Okay

sheree

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Need to get air fix

The hotel overall is beautiful nice rooms, but was very hot. We changed rooms and the air was a lil better but had to get maintenance to fix air, the air is ran off a water boiler. If the air worked through out my stay I would have gave them a ten, but I can’t stay there anymore bc of the air I like for my room to be cool.
Stayed 2 nights in Jan 2025