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The Mercantile Hotel New Orleans

3.0 star property
Eco-certified hotel with free breakfast and 24-hour front desk

Photo gallery for The Mercantile Hotel New Orleans

Lounge
View from property
Executive Suite, 1 King Bed | City view
Exterior
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Kitchen
  • Parking available
  • Laundry
  • Free WiFi
The current price is NZ$172
includes taxes & fees
2 Sept - 3 Sept

Explore the area

View map
727 South Peters Street, New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    ‪3 min walk‬
  • Caesars New Orleans Casino
    ‪7 min walk‬
  • Canal Street
    ‪8 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(96 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

Suite, 1 King Bed with Sofa bed, Bathtub

Suite, 1 King Bed with Sofa bed, Bathtub

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

8.4 out of 10
Very good
(6 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub

9.2 out of 10
Wonderful
(68 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Bathtub

Suite, Multiple Beds, Bathtub | City view

Suite, Multiple Beds, Bathtub

8.4 out of 10
Very good
(18 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 59 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchenette

Executive Suite, 1 King Bed

8.2 out of 10
Very good
(28 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 59 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

New Orleans

At The Mercantile Hotel New Orleans you'll be within just a 10-minute stroll of Ernest N. Morial Convention Center and Canal Street. Highlights at this eco-friendly hotel include free continental breakfast, a bar/lounge and in-room kitchenettes. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find a snack bar/deli and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 3-property class New Orleans Central Business District hotel include Caesars New Orleans Casino and Port of New Orleans.

What's nearby

  • Ernest N. Morial Convention Center - 3 min walk - 0.3 km
  • Caesars New Orleans Casino - 7 min walk - 0.6 km
  • Canal Street - 8 min walk - 0.7 km
  • Bourbon Street - 13 min walk - 1.2 km
  • Port of New Orleans - 16 min walk - 1.4 km

Getting around

  • St Charles at Girod Stop - 7 min walk
  • New Orleans Union Passenger Terminal - 17 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive

Restaurants

  • ‪Fulton Alley - ‬4 min walk
  • ‪Ernst Cafe - ‬3 min walk
  • ‪Manning's - ‬4 min walk
  • ‪Hilton Complimentary Happy Hour - ‬1 min walk
  • ‪Mulate's Cajun Restaurant - ‬2 min walk

About this property

The Mercantile Hotel New Orleans

Eco-certified hotel with free breakfast and 24-hour front desk
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and a meeting room are available. A vending machine, an arcade/games room, and coffee/tea in common area are also featured at the eco-certified The Mercantile Hotel New Orleans. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

  • 90 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
The Mercantile Hotel New Orleans offers 90 air-conditioned accommodations with a safe and coffee/tea makers. This individually decorated accommodation has separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodation at this 3-star hotel has kitchenettes with fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

Frequently asked questions

Is parking available at The Mercantile Hotel New Orleans?

Yep, The Mercantile Hotel New Orleans has valet parking with in/out privileges for USD 45 per day.

How much does it cost to stay at The Mercantile Hotel New Orleans?

As of 20 Aug 2025, prices found for a 1-night stay for 2 adults at The Mercantile Hotel New Orleans on 2 Sept 2025 start from NZ$172.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes The Mercantile Hotel New Orleans a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Mercantile Hotel New Orleans.

Does The Mercantile Hotel New Orleans serve breakfast?

Yeah, travelers love the free continental breakfast here! Served daily from 7:00 AM to 10:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Mercantile Hotel New Orleans?

No, The Mercantile Hotel New Orleans does not offer an airport shuttle service.

What time are check-in & check-out at The Mercantile Hotel New Orleans?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at The Mercantile Hotel New Orleans?

No, only service animals are allowed.

The Mercantile Hotel New Orleans Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 732 out of 1183 reviews
Rating 8 - Good. 238 out of 1183 reviews
Rating 6 - Okay. 120 out of 1183 reviews
Rating 4 - Poor. 43 out of 1183 reviews
Rating 2 - Terrible. 50 out of 1183 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

april

Stayed 3 nights in May 2025

8/10 Good

Ibrahime

Stayed 3 nights in May 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with reasonable prices!
Stayed 1 night in May 2025

10/10 Excellent

Dora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient.And staff was very polite
Stayed 1 night in May 2025

10/10 Excellent

iulia, Boston

Liked: Cleanliness, staff & service, property conditions & facilities
Close to convention center
Stayed 4 nights in May 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Mercantile was the perfect place for us to stay. We only had a short visit as I was visiting a friend in Texas. We drove to New Orleans before I had to go back to Vancouver, Canada. We dropped our things off and went off to explore and take as much in (photos, palm trees, culture, music, wine, all the magnificent sights, warm and friendly people) before check out. This place was perfect. We wish we could have stayed longer. Next time I will. Thank you so much to the lovely and very helpful staff!!
Stayed 1 night in May 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice I got the king suite and it was so worth it. Doesn’t have a view of anything but the hot breakfast is real good and rooms are spacious
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Valet is hit or miss. First night there we waited 20 mins and then recieved text message that said unfortunately there was no valet to retrieve our vehicle. Staff easnt any help with this. So we ended up door dashing food. The restaurants around the hotel were either bars or $30-$50 per person. The beds are really hard but the pillows are fluffy, lumpy but fluffy. And if you get a room around the elevator its like a continuous thunder storm.
Stayed 3 nights in May 2025

10/10 Excellent

Kendall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the condo style rooms one bedroom Front room with a bar and stereo wall mounted TV. Large room and walk in shower with tub
Stayed 1 night in May 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Center of everything
Stayed 4 nights in Mar 2025

10/10 Excellent

Frederick

Stayed 3 nights in May 2025

10/10 Excellent

Ralph

Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in May 2025

8/10 Good

Reanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant stay at the Mercantile Hotel. It's in a fantastic location—just a short walk to the heart of the city, making it easy to explore New Orleans. The rooms are spacious, which is a big plus for families, and the complimentary breakfast was a nice touch to start the day. However, the hotel is a bit older, and some of the features, like the door, can be a bit finicky (you need to push it to lock). Housekeeping is only done on request or every three days, which could be a downside for those who prefer more frequent cleaning. Additionally, the cleanliness could be improved in some areas. Despite these minor issues, I would definitely return due to the great location and the size of the rooms. If you're looking for a budget-friendly option in a central location, the Mercantile Hotel is a solid choice.
Stayed 4 nights in Apr 2025

8/10 Good

Malwinder

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in May 2025

8/10 Good

David

Stayed 1 night in May 2025

8/10 Good

JoAnn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This hotel is great for those who prefer interesting and unique over perfection and uniform. The complimentary breakfast was good, the staff friendly, and the property quiet and conveniently located.
Stayed 4 nights in Apr 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and smooth check in, quiet but close to Podrays, Canal, food close by. Great location! Next night I stayed at Marriott on Canal…, totally disappointed…! Didn’t offer 1/2 the positives that Mercantile did. New lifelong customer
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing. Very friendly and helpful. The bartender at the lobby bar was very friendly and professional. The room was great. The breakfast was amazing . Definitely recommend.
Stayed 5 nights in Apr 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities
Great place that felt unique but up to date. It was close enough to walk to everything but far enough away to be quiet.
Stayed 3 nights in Apr 2025

6/10 Okay

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
The Mercantile is just ok. The biggest detractors for me were that the soda didn’t have diet soda as a mixer at the bar, you have to go downstairs to get your
Stayed 2 nights in Apr 2025

10/10 Excellent

Kari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!

Great location. Very clean and comfortable. The staff were excellent!
Stayed 2 nights in Apr 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely, especially the chef who was really helpful and pleasant.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shazina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's affordable, clean and convenient. I would definitely recommend staying there.
Stayed 1 night in Apr 2025

10/10 Excellent

Claudette

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and beautiful
Stayed 1 night in Apr 2025