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The Mercantile Hotel New Orleans

3.0 star property
Eco-certified hotel with free breakfast and 24-hour front desk

Photo gallery for The Mercantile Hotel New Orleans

View from property
Executive Suite, 1 King Bed | City view
Lobby lounge
Aerial view
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Kitchen
  • Parking available
  • Laundry
  • Free WiFi
The current price is NZ$165
includes taxes & fees
14 July - 15 July

Explore the area

Map
727 South Peters Street, New Orleans, LA, 70130
  • Caesars New Orleans Casino
    ‪7 min walk‬
  • Canal Street
    ‪8 min walk‬
  • Bourbon Street
    ‪13 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(92 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

Suite, 1 King Bed with Sofa bed, Bathtub

Suite, 1 King Bed with Sofa bed, Bathtub

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub

9.2 out of 10
Wonderful
(61 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Bathtub

Suite, Multiple Beds, Bathtub | City view

Suite, Multiple Beds, Bathtub

8.6 out of 10
Excellent
(17 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 59 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchenette

Executive Suite, 1 King Bed

8.2 out of 10
Very good
(28 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
  • 59 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

New Orleans

At The Mercantile Hotel New Orleans you'll be within just a 10-minute stroll of Ernest N. Morial Convention Center and Canal Street. Highlights at this eco-friendly hotel include free continental breakfast, a bar/lounge and in-room kitchenettes. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find a snack bar/deli and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 3-property class New Orleans Central Business District hotel include Caesars New Orleans Casino and Port of New Orleans.

What's nearby

  • Ernest N. Morial Convention Center - 3 min walk - 0.3 km
  • Caesars New Orleans Casino - 7 min walk - 0.6 km
  • Canal Street - 8 min walk - 0.7 km
  • Bourbon Street - 13 min walk - 1.2 km
  • Port of New Orleans - 16 min walk - 1.4 km

Getting around

  • St Charles at Girod Stop - 7 min walk
  • New Orleans Union Passenger Terminal - 17 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive

Restaurants

  • ‪Fulton Alley - ‬4 min walk
  • ‪Ruth's Chris Steak House - ‬4 min walk
  • ‪Ernst Cafe - ‬3 min walk
  • ‪Mulate's - ‬2 min walk
  • ‪Pêche Seafood Grill - ‬4 min walk

About this property

The Mercantile Hotel New Orleans

Eco-certified hotel with free breakfast and 24-hour front desk
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and a meeting room are available. A vending machine, an arcade/games room, and coffee/tea in common area are also featured at the eco-certified The Mercantile Hotel New Orleans. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

  • 90 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
The Mercantile Hotel New Orleans offers 90 air-conditioned accommodations with a safe and coffee/tea makers. This individually decorated accommodation has separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodation at this 3-star hotel has kitchenettes with fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

Frequently asked questions

Is parking available at The Mercantile Hotel New Orleans?

Yep, The Mercantile Hotel New Orleans has valet parking with in/out privileges for USD 45 per day.

How much does it cost to stay at The Mercantile Hotel New Orleans?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at The Mercantile Hotel New Orleans on 14 Jul 2025 start from NZ$165.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes The Mercantile Hotel New Orleans a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Mercantile Hotel New Orleans.

Does The Mercantile Hotel New Orleans serve breakfast?

Yeah, travelers love the free continental breakfast here! Served daily from 7:00 AM to 10:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Mercantile Hotel New Orleans?

No, The Mercantile Hotel New Orleans does not offer an airport shuttle service.

What time are check-in & check-out at The Mercantile Hotel New Orleans?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at The Mercantile Hotel New Orleans?

No, only service animals are allowed.

The Mercantile Hotel New Orleans Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 700 out of 1148 reviews
Rating 8 - Good. 233 out of 1148 reviews
Rating 6 - Okay. 120 out of 1148 reviews
Rating 4 - Poor. 44 out of 1148 reviews
Rating 2 - Terrible. 51 out of 1148 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is great! The staff not so much! I was there in mid-week where the hotel is almost unoccupied and empty, my flight was at 6 PM so I requested a late checkout at 2 PM and after a very long exhaustive argument they only allowed me to stay till 1 PM. Same thing happened to me a lot of times before and usually I get 2-4 PM not earlier specially of its a slow time!
Stayed 1 night in Mar 2025

6/10 Okay

Steven

Stayed 3 nights in Mar 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Stayed 2 nights in Mar 2025

8/10 Good

Bryony

Liked: Cleanliness, staff & service, property conditions & facilities
Cool repurposing of an old sugar refinery. There is a lot to like about this hotel. The rooms are all suites and very comfortable. The room decor was nondescript though and some of the fixtures were loose, counters chipped, paint slapped on carelessly. It spoiled the boutique vibe.
Stayed 3 nights in Mar 2025

6/10 Okay

Matt

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
I stayed here before covid and I loved it. I just finished a week here in March of 2025 and the place went downhill fast. In our 6 day stay they did not clean the room once. We called and asked for clean towels twice and never got them. Our room door had a 1.5 inch gap from the floor and it didn't shut. It would have to be forced shut. I was bummed out about the way this hotel got so run down so fast.
Stayed 5 nights in Mar 2025

10/10 Excellent

Mary

Stayed 2 nights in Mar 2025

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a good area.
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff
Stayed 1 night in Mar 2025

10/10 Excellent

Gregory Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel with large well appointed suites in convenient location . Friendly staff and free full daily breakfast all translate into a good value and peasant overall expierence
Stayed 3 nights in Mar 2025

10/10 Excellent

Kendall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's like a One bedroom apartment with a Old school record player and Albums to play. Definitely Southern Hospitality. Great view of the city
Stayed 1 night in Mar 2025

10/10 Excellent

Allen R M

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location quite. Building.
Stayed 1 night in Mar 2025

10/10 Excellent

Caesar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Keyonna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 1 night in Mar 2025

8/10 Good

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved our experience at the Mercantile. The staff is very nice and helpful and the rooms are great. I would stay there again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jack A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Carl

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

kathryn

Liked: Room comfort

At least it was a good location.

Booked a room with a bathroom and had to change THREE times before my booking was honored; of our three rooms we were in, NONE had a working safe and the safe was not repaired--despite our request. The first room had a torn curtain; the third room had no working doorknob on the bathroom door.
Stayed 3 nights in Mar 2025

10/10 Excellent

Keyur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was very nice, hotel has a nice vibe.
Stayed 1 night in Mar 2025

10/10 Excellent

Hillary

Travelled with group
Liked: Cleanliness, staff & service, amenities
Toilet didn’t flush really well, but everything else was nice
Stayed 1 night in Mar 2025

10/10 Excellent

Jami

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a nice quiet stay. Front desk staff was kind and friendly, gave great recommendations for food.
Stayed 3 nights in Mar 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nicely appointed. Bed was comfortable and shower was nice and hot!
Stayed 4 nights in Mar 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Some items in the room needed repair, replacement (curtains). Would have like an additional pillow on the bed
Stayed 1 night in Mar 2025

8/10 Good

Keneni

Liked: Cleanliness, staff & service, property conditions & facilities
The location is so good
Stayed 2 nights in Feb 2025