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Omni Berkshire Place

4.0 star property
Luxury hotel with 2 restaurants, steps from St. Patrick's Cathedral

Photo gallery for Omni Berkshire Place

Suite, 2 Queen Beds (Madison) | View from room
Premium bedding, pillow-top beds, in-room safe, desk
Lobby
Treatment room
Luxury Suite, 1 King Bed (Rodgers and Hammerstein) | Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$572
includes taxes & fees
27 Feb - 28 Feb

Explore the area

View map
21 E 52nd Street, New York, NY, 10022
  • Place, Rockefeller Center
    ‪2 min walk‬
  • Place, Radio City Music Hall
    ‪5 min walk‬
  • Place, Times Square
    ‪10 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

9.0 out of 10
Wonderful
(84 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed (Deluxe)

Premium bedding, pillow-top beds, in-room safe, desk

Executive Room, 1 King Bed (Deluxe)

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, City View

Shower, hair dryer, bathrobes, towels

Premier Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(32 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed (Skyline View)

Premium bedding, pillow-top beds, in-room safe, desk

Premier Room, 1 King Bed (Skyline View)

8.4 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Madison)

Suite, 1 King Bed (Madison)

Suite, 1 King Bed (Madison)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Sofa bed
  • City view
  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Manhattan)

Suite, 1 King Bed (Manhattan) | View from room

Suite, 1 King Bed (Manhattan)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Sofa bed - double
  • 73 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Terrace (Executive)

Premium bedding, pillow-top beds, in-room safe, desk

Premier Room, 1 King Bed, Terrace (Executive)

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace (Rockefeller)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Terrace (Rockefeller)

10.0 out of 10
Exceptional
(1 review)

Highlights

Terrace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • City view
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible (Roll In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed (Rodgers and Hammerstein)

Luxury Suite, 1 King Bed (Rodgers and Hammerstein) | Terrace/patio

Luxury Suite, 1 King Bed (Rodgers and Hammerstein)

Highlights

Furnished patio
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
  • City view
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Madison)

Suite, 2 Queen Beds (Madison) | View from room

Suite, 2 Queen Beds (Madison)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • City view
  • 73 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (5th Avenue)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (5th Avenue)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Cathedral)

Suite, 1 King Bed (Cathedral)

Suite, 1 King Bed (Cathedral)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Madison)

Shower, hair dryer, bathrobes, towels

Executive Suite, 1 King Bed (Madison)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Sofa bed
  • City view
  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Rockefeller)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Rockefeller)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • City view
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace (5th Avenue)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Terrace (5th Avenue)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • City view
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Madison Suite)

Suite, 1 King Bed, Accessible (Madison Suite)

Suite, 1 King Bed, Accessible (Madison Suite)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • City view
  • 73 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, City View (Accesible)

Premier Room, 2 Double Beds, City View (Accesible)

Premier Room, 2 Double Beds, City View (Accesible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Shower, hair dryer, bathrobes, towels

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(217 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Premier Room, 1 King Bed, City View

8.8 out of 10
Excellent
(38 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Berkshire Suite, 1 King Bed

Berkshire Suite, 1 King Bed

Berkshire Suite, 1 King Bed

8.2 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Sofa bed - queen
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

New York

A luxury stay in the heart of New York awaits you at Omni Berkshire Place. You'll be within steps of St. Patrick's Cathedral and within a short 5-minute stroll of Rockefeller Center. Highlights at this historic hotel include 2 restaurants, a 24-hour gym and a bar/lounge. .The restaurant, Berk's Bar, is open for dinner. 6997 square feet (650 square metres) of event facilities include 9 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. On weekday mornings full breakfast is served between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 4-property class Manhattan hotel include Museum of Modern Art and Radio City Music Hall.

What's nearby

  • Rockefeller Center - 2 min walk - 0.2 km
  • St. Patrick's Cathedral - 2 min walk - 0.2 km
  • Museum of Modern Art - 5 min walk - 0.4 km
  • Radio City Music Hall - 5 min walk - 0.5 km
  • Times Square - 10 min walk - 0.9 km

Getting around

  • 5 Av.-53 St. Station - 2 min walk
  • Grand Central - 42 St. Station - 10 min walk
  • LaGuardia Airport (LGA) - 34 min drive

Restaurants

  • ‪WatchHouse - ‬2 min walk
  • ‪Essen - ‬2 min walk
  • ‪Toasties - ‬2 min walk
  • ‪Empellón - ‬2 min walk
  • ‪Santi - ‬2 min walk

About this property

Omni Berkshire Place

Luxury hotel with 2 restaurants, steps from St. Patrick's Cathedral
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 9 meeting rooms, and limo/town car service.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6997 square feet (650 square metres) and includes a conference centre. A 24-hour health club, a terrace, and multilingual staff are also featured at the luxury Omni Berkshire Place. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 1 building
  • 399 guestrooms or units
  • 21 levels
  • 2 dining venues
  • 6997 sq ft of conference space
  • 650 sq. m of conference space
  • Built in 1926
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Omni Berkshire Place offers 399 air-conditioned accommodations with laptop-compatible safes and free newspapers. Pillowtop beds feature premium bedding. 49-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a shower, bathrobes and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Fridges, in-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

The property is a member of Historic Hotels of America.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (USD 85 per day)
  • Limited on-site valet parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 28 to 50 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Berk's Bar

Things to do

  • 24-hour health club
  • Shopping

Family friendly

  • In-room cot
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre (6,997 square foot of space)

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (173 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 1926
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 175.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Weight limit: 25 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for USD 48.99 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day
  • Destination fee: USD 40.16 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 28 to 50 per person
  • Valet parking fee: USD 85 per day
  • Pet fee: USD 175.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 48.99 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Berkshire Omni
Omni Berkshire
Omni Berkshire Place
Omni Berkshire Place Hotel
Omni Berkshire Place Hotel New York
Omni Berkshire Place New York
New York City Omni
Omni Berkshire New York
Omni Berkshire Place Hotel New York City
Omni Hotel Berkshire Place
Omni New York City
Omni Berkshire Place Hotel
Omni Berkshire Place New York
Omni Berkshire Place Hotel New York

Frequently asked questions

What is the cancellation policy at Omni Berkshire Place?

Omni Berkshire Place offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Omni Berkshire Place?

As of 12 Feb 2026, prices found for a 1-night stay for 2 adults at Omni Berkshire Place on 27 Feb 2026 start from NZ$505.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Omni Berkshire Place?

Yep, Omni Berkshire Place has valet parking for USD 85 per day.

What makes Omni Berkshire Place a romantic place to stay?

Couples dining and a champagne service, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Omni Berkshire Place.

Is Omni Berkshire Place family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Omni Berkshire Place is a hit with families.

Does Omni Berkshire Place serve breakfast?

Yep, full breakfast is on offer on weekdays between 6:30 AM and 11:00 AM and on weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Omni Berkshire Place?

No, Omni Berkshire Place does not offer an airport shuttle service.

Is there a bar or restaurant at Omni Berkshire Place?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Omni Berkshire Place?

Check-in begins at 3 PM. Check-out time is noon.

Omni Berkshire Place Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1554 out of 2115 reviews
Rating 8 - Good. 368 out of 2115 reviews
Rating 6 - Okay. 118 out of 2115 reviews
Rating 4 - Poor. 34 out of 2115 reviews
Rating 2 - Terrible. 41 out of 2115 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities
Room was clean, Nice size bathroom, and quiet. The hotel is in the perfect location for enjoying 5th Ave activities! Thank you!
Stayed 2 nights in Oct 2025

8/10 Good

Robert

Stayed 3 nights in Nov 2025

10/10 Excellent

Sabrina, Marianna

Stayed 2 nights in Oct 2025

8/10 Good

Roxanne

Liked: Cleanliness, staff & service, room comfort
The service was excellent, the bed was comfortable, the room was clean but there is no coffee, tea, minibar or food amenities in the room at all. For the expensive price, it's shocking there isn't more to make you feel more at home. They do offer a free drink but don't tell you there is nothing in the room.
Stayed 1 night in Nov 2025

8/10 Good

Caroline, Richmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Jul 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, friendly staff, upscale & clean property!
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Stayed 5 nights in Oct 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, rooms, customer service, and amenities. Will definitely stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great hotel in midtown. Had everything we needed for marathon weekend - large suite, friendly staff, and complimentary coffee in the morning goes a long way. Would recommend to anyone - the price was totally reasonable too for what we got.
Stayed 3 nights in Oct 2025

10/10 Excellent

sadie

Liked: Cleanliness, staff & service, amenities
Great staff, clean room and they handled a minor issue promptly with the room
Stayed 4 nights in Oct 2025

10/10 Excellent

Ross

Stayed 1 night in Oct 2025

10/10 Excellent

Marjorie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Connie

Liked: Cleanliness
Stayed 10 nights in Oct 2025

10/10 Excellent

Dean, Port Neches

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was quiet clean and the staff was amazing Great bar and friendly servers
Stayed 2 nights in Nov 2025

10/10 Excellent

Jordan

Liked: Cleanliness
Stayed 3 nights in Oct 2025

2/10 Terrible

Dale, LIBERTYVILLE

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Check in was reasonable, but as promised from the manager, not every room has a refrigerator for medicine, which is what I was told. I asked for a refrigerator and it didn’t come for three hours. The electronic key card to access the elevator just doesn’t work well I and other guests had to go up and down in the elevator three times just to get to the floor. Also, how is it that the $600 a night hotel room does not have an electric outlet in the bathroom. Ridiculous underwhelmed.
Stayed 1 night in Nov 2025

8/10 Good

Eloisa

Liked: Cleanliness, staff & service, amenities
Es limpio, habitaciones espaciosas, céntrico, te dejan café y te n la habitación por la mañana. No le doy las 5 estrellas porque a pesar de que los baños son súper limpios, hay que remodelarlos, la bañera y el lavamanos , cuando llegué estaban tapados, el personal los arregló rápidamente. La habitación muy buena y espaciosa, pero sin vista.
Stayed 5 nights in Oct 2025

6/10 Okay

Greta

Disliked: Amenities
Just not very customer oriented. The desk person who greeted me upon arrival didn't actually do so. He just stared at me with a smirk until I said, "I'd like to check in." The room was ordinary, although without a refrigerator. However, it really doesn’t matter because the only access to even a Diet Coke is through room service. One cost $14. Of the two concierges on duty, the woman was great. The man looked like he hated to be bothered. However, none of that is a surprise since the concierge desk is tucked away like they hope you don't find it.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alex

Stayed 1 night in Oct 2025

8/10 Good

Ivan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were wonderful from the doormen to the concierge and reception everything went smoothly
Stayed 4 nights in Oct 2025

10/10 Excellent

RACHEL

Stayed 4 nights in Oct 2025

10/10 Excellent

Chad, Williamsburg

Liked: Cleanliness, amenities, property conditions & facilities
We loved it. Clean and great staff. Great location
Stayed 3 nights in Oct 2025

10/10 Excellent

Kevin, Carmel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great hotel, nice staff right from the doorman to the front desk. This is our favorite NY hotel and a good price.
Stayed 1 night in Oct 2025

10/10 Excellent

Eli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
N/A
Stayed 4 nights in Oct 2025