2/10 Terrible
Tramaine
Travelled with group
12 Dec 2025
Do not book this hotel via 3rd party!!! We booked via Expedia, paid in full. Got to the hotel on arrival day early but was told early check in not available due to over booking (red flag #1). After they checked our reservation, we gave them our stuff to hold and went on with our day. Later that night, i called to make sure everything was still good and that’s when they informed us they overbooked 30 guest and we did not have a room. We hurried there, and saw multiple people waiting for their rooms. All cancelled because they booked on a 3rd party site. Manager blamed Expedia saying they informed them a month ago about the situation, contacted Expedia and they said no one contacted them. Just pointing fingers each other, no accountability. The hotel rerouted our Expedia reservation to another hotel 15 mins away and told us we were responsible for our transportation. Needless to say, we got our full refund but again i say DO NOT BOOK THIS HOTEL!
Tramaine
Stayed 1 night in Dec 2025




































