DoubleTree by Hilton Hotel Newark Airport

4.0 star property
Hotel in Newark with 2 restaurants and free airport shuttle

Photo gallery for DoubleTree by Hilton Hotel Newark Airport

Indoor pool
Lobby
Lobby
Room, 2 Double Beds (Newark Skyline View)
Lobby lounge

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$322
includes taxes & fees
18 Jan - 19 Jan 2026

Explore the area

View map
128 Frontage Rd, Newark, NJ, 07114
  • Place, Independence Park
    ‪3 min drive‬
  • Place, Newark Beth Israel Medical Center
    ‪4 min drive‬
  • Place, Prudential Center
    ‪5 min drive‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪4 min drive‬

Room options

Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(202 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Bathtub

7.2 out of 10
Good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(124 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Connector, Views of EWR Runway & Port)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Accessible, Bathtub

7.8 out of 10
Good
(33 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible

7.8 out of 10
Good
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Connector, NYC Skyline View Top Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Roll-In Shower, NYC Skyline View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Newark Skyline View)

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Views of EWR Runway and Port)

8.4 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (NYC Skyline View Top Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Newark Skyline View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Views of EWR Runway and Port)

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • City view
  • Sleeps 4
  • 2 Double Beds

Mobility Accessible Two Double Room with Bathtub

  • Sleeps 4

Two Double Room Non smoking

  • Sleeps 4

King Room Non Smoking

  • Sleeps 2

Mobility Accessible King Room with Shower Non smoking

  • Sleeps 2

Mobility Accessible King Room with Bathtub Non smoking

  • Sleeps 2

2 Doubles Mobility Access W/ Roll-in Shower

  • Sleeps 4

Connecting 1 King Bed Suite

  • Sleeps 3

Room, 1 King Bed (Views Of Ewr Runway And Port)

  • Sleeps 3

Room, 2 Double Beds (Views Of Ewr Runway And Port)

  • Sleeps 4

2 Double Beds Nyc Skyline Views Top Floor

  • Sleeps 4

1 KING BED NYC SKYLINE VIEW TOP FLOOR

  • Sleeps 4

Room, 1 King Bed (Newark Skyline View)

  • Sleeps 3

Mobility Accessible New York Landscape View King Room With Roll In Shower

  • Sleeps 3

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About the area

Newark

At DoubleTree by Hilton Hotel Newark Airport, you'll be 5 km (3.1 mi) from Prudential Center and 13.8 km (8.6 mi) from Cape Liberty Cruise Port. Highlights at this hotel include 2 restaurants, an indoor swimming pool and a free airport shuttle. .The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas, a gym and a conference centre. Each morning buffet breakfast is served between 6:30 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Newark hotel include The Mills at Jersey Gardens and Liberty State Park.

What's nearby

  • Independence Park - 3 min drive - 3.5 km
  • Newark Beth Israel Medical Center - 4 min drive - 5.7 km
  • RWJBarnabas Health - 4 min drive - 5.7 km
  • Prudential Center - 5 min drive - 4.9 km
  • Sports Illustrated Stadium - 5 min drive - 4.9 km

Getting around

  • Harrison Station - 5 min drive
  • Military Park Station - 5 min drive
  • Newark Liberty Intl. Airport (EWR) - 5 min drive

Restaurants

  • ‪Gateway City Kitchen & Bar - ‬3 min walk
  • ‪Snack Mania - ‬3 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Ted's Bar & Grill - ‬3 min walk
  • ‪O Pipo Tavern - ‬3 min drive

About this property

DoubleTree by Hilton Hotel Newark Airport

Hotel in Newark with 2 restaurants and free airport shuttle
DoubleTree by Hilton Hotel Newark Airport offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and 18 meeting rooms. Event space at this hotel measures 14692 square feet (1365 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at DoubleTree by Hilton Hotel Newark Airport. A roundtrip airport shuttle is free (available 24 hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Newark hotel is smoke free.

  • 503 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 14692 sq ft of conference space
  • 1365 sq. m of conference space
  • Built in 2012
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
DoubleTree by Hilton Hotel Newark Airport offers 503 accommodations with a safe and coffee/tea makers. 37-inch flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle
  • Parking on site (USD 27 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 28 to 28 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • Conference centre (14,692 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Weight limit: 40 lb per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 28.00 to 28.00 per person
  • Self-parking fee: USD 27 per night
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. This property uses solar energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Newark Airport
DoubleTree Hilton Newark Airport
DoubleTree Hotel Newark Airport
DoubleTree Newark Airport
DoubleTree Newark Airport Hotel
Hilton DoubleTree Newark Airport
Newark Airport DoubleTree
Sheraton Hotel Newark Nj
Doubletree By Hilton Newark
DoubleTree by Hilton Hotel Newark Airport Hotel
DoubleTree by Hilton Hotel Newark Airport Newark
DoubleTree by Hilton Hotel Newark Airport Hotel Newark

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel Newark Airport?

DoubleTree by Hilton Hotel Newark Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel Newark Airport?

As of 27 Dec 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Newark Airport on 18 Jan 2026 start from NZ$321.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel Newark Airport?

Yep, DoubleTree by Hilton Hotel Newark Airport has a self car park for USD 27 per night. A self car park is also available, for a fee. Onsite parking is limited.

Does DoubleTree by Hilton Hotel Newark Airport have a pool?

DoubleTree by Hilton Hotel Newark Airport has an indoor pool.

Is DoubleTree by Hilton Hotel Newark Airport family-friendly?

You bet! With amenities such as laundry facilities and a free airport shuttle, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Hotel Newark Airport is a hit with families.

Does DoubleTree by Hilton Hotel Newark Airport serve breakfast?

Yeah, buffet breakfast is on offer daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel Newark Airport?

Yep, there's a free airport shuttle that runs 24 hours a day.

Is there a bar or restaurant at DoubleTree by Hilton Hotel Newark Airport?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Hotel Newark Airport?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

DoubleTree by Hilton Hotel Newark Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1614 out of 3728 reviews
Rating 8 - Good. 689 out of 3728 reviews
Rating 6 - Okay. 580 out of 3728 reviews
Rating 4 - Poor. 388 out of 3728 reviews
Rating 2 - Terrible. 457 out of 3728 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Gail

Stayed 1 night in Sep 2025

8/10 Good

Arno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel ….. great location …… great service …..
Stayed 2 nights in Sep 2025

4/10 Poor

francis, lancaster

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
First, they lost my reservation; second, the chairs in the lobby area were gross and stained, and we didn't want to sit on them. The bathroom was outdated and unsafe, with a high-wall bathtub that made it difficult to get in and out. The lost reservation (that was made through them) was the worst, and I should have been compensated with at least a free breakfast, especially since I am a Hilton Honors member
Stayed 1 night in Sep 2025

4/10 Poor

Jennifer, Ozone Park

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was very poor, the staff barely looked on the computer and was already turning me away saying I had no reservation there- when I had already confirmed before my arrival- I had to beg her to look again and then she easily found my reservation. The heat in the room was not working, so I had to sleep through a cold night. The surrounding area outside was not safe nor worth going out to for food, so I tried the food at the hotel, received a cold entree and cold stiff fries- after waiting 30mins for this microwaved food- I waited right outside the kitchen to make sure I got it as soon as it was ready, they must’ve had it sitting there a long time just to disappoint you. They were the kind of people that would’ve taken it back and spit on it if you had complained about it, so I didn’t. You can tell all the staff hate their job and do everything a the barest minimum. I’ve stayed at many DoubleTree locations before and this is by far the very worse. Would’ve been better off at a Holiday Inn or some other Motel. This was not worth paying for at all.
Stayed 1 night in Sep 2025

10/10 Excellent

Natasha, Clinton

Stayed 1 night in Sep 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Anna

Liked: Staff & service, room comfort
.
Stayed 1 night in Aug 2025

2/10 Terrible

Md

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
guys never booke this hotel, terrible service, no water in room, no microwave, no brush paste, no good restaurant inside, staffs are rude, no free parking and even after payment u will not get any parking spot, just a money making machine.
Stayed 1 night in Sep 2025

6/10 Okay

Dianna

Stayed 3 nights in Sep 2025

6/10 Okay

Solange

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Yo h reservados en varios y tienen liqueo en los baños hacen mucho ruido te cobran los parqueo los demás hoteles son gratis
Stayed 1 night in Sep 2025

8/10 Good

Miguel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast restaurant closed at 10 am😏 It said 11am on the Doubletree website. And we were willing to pay the $28+. When the hotel doesn't have any other restaurants anywhere nearby, it sucks.
Stayed 4 nights in Sep 2025

10/10 Excellent

Nzingha Lillie

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Jul 2025

10/10 Excellent

Naseem

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean
Stayed 1 night in Sep 2025

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service
Room was clean and bed comfortable. Front desk staff very helpful. “Restaurant” staff were very unfriendly and took a long time to get served sooo very unhelpful. So much so we went next door to the Holiday Inn restaurant Teds Bar & Grill and had excellent service and delicious meal.
Stayed 1 night in Sep 2025

10/10 Excellent

Johnny

Stayed 3 nights in Sep 2025

8/10 Good

Deborah, Hyde Park

Travelled with group
Liked: Cleanliness, staff & service, amenities
Property needs a renovation but clean and safe.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First experience felt relaxing.

Quiet, clean, perfect room temperature, quick room availability.
Stayed 1 night in Sep 2025

8/10 Good

Firooz

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel need upgrade

The hotel carpet, bathrooms need upgrade. Old and dirty.
Stayed 1 night in Sep 2025

10/10 Excellent

Bafreen

Stayed 2 nights in Sep 2025

10/10 Excellent

Brenda

Stayed 1 night in Sep 2025

6/10 Okay

Geovani

Disliked: Cleanliness
Stayed 3 nights in Sep 2025

6/10 Okay

Yuly

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The hotel looks nice, however the rooms are outdated smells like beach not in a (pleasant way )and had blood stains the beds are small the bathroom had a smell like a dead mouse, and mold on the vent also the shower tub had all chip paint , the pool motor wasn’t working so the pool was cold , and that was the main reason why I booked at this location.
Stayed 1 night in Sep 2025

10/10 Excellent

Savannah

Stayed 1 night in Sep 2025

4/10 Poor

Diana

Business traveller
Disliked: Staff & service
The front desk was very rude with her attitude and smart mouth responses. I first checked in with Dashonnah which was already a negative experience talking to her friend while accommodating me (which is fine) but never asked if I parked here to get a permit pass, I had to tell her while the other front desk staff was friendly to the guest checking in. Then my room had a odor by the bed as if someone urinated there (the cleaning lady also confirmed that smell was not normal) - I went back to ask Dashonnah for another room where she gave me another look as if I’m ruining her day. The questions she asked me felt condescending like “I should’ve known better” - I already had a terrible day and checking into the hotel make it worse with the way Dashonnah’s services was giving me. I hope she is not like that with anyone else but for me, I’m very upset with my experience.
Stayed 1 night in Sep 2025

10/10 Excellent

Carol

Stayed 1 night in Sep 2025