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DoubleTree by Hilton Hotel Newark Airport

4.0 star property
Hotel in Newark with 2 restaurants and free airport shuttle

Photo gallery for DoubleTree by Hilton Hotel Newark Airport

Indoor pool
Lobby lounge
Lobby
Lobby
Room, 2 Double Beds (Newark Skyline View)

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Breakfast available
The current price is NZ$296
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
128 Frontage Rd, Newark, NJ, 07114
  • Place, Independence Park
    ‪3 min drive‬
  • Place, Riverfront Park
    ‪3 min drive‬
  • Place, Prudential Center
    ‪5 min drive‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪4 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(201 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

7.2 out of 10
Good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(123 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Connector, Views of EWR Runway & Port)

Lobby sitting area

Suite, 1 King Bed (Connector, Views of EWR Runway & Port)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible

In-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible

7.8 out of 10
Good
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Connector, NYC Skyline View Top Floor)

Lobby sitting area

Suite, 1 King Bed (Connector, NYC Skyline View Top Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Roll-In Shower, NYC Skyline View)

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed (Roll-In Shower, NYC Skyline View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Newark Skyline View)

Room, 1 King Bed (Newark Skyline View)

Room, 1 King Bed (Newark Skyline View)

8.0 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Views of EWR Runway and Port)

View from room

Room, 1 King Bed (Views of EWR Runway and Port)

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (NYC Skyline View Top Floor)

37-inch flat-screen TV with cable channels, TV, pay films

Room, 2 Double Beds (NYC Skyline View Top Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Newark Skyline View)

Room, 2 Double Beds (Newark Skyline View)

Room, 2 Double Beds (Newark Skyline View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Views of EWR Runway and Port)

Room, 2 Double Beds (Views of EWR Runway and Port)

Room, 2 Double Beds (Views of EWR Runway and Port)

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • City view
  • Sleeps 4
  • 2 Double Beds

Mobility Accessible Two Double Room with Bathtub

  • Sleeps 4

Two Double Room Non smoking

  • Sleeps 4

King Room Non Smoking

  • Sleeps 2

View all photos for Mobility Accessible King Room with Shower Non smoking

Living area

Mobility Accessible King Room with Shower Non smoking

  • Sleeps 2

Mobility Accessible King Room with Bathtub Non smoking

  • Sleeps 2

2 Doubles Mobility Access W/ Roll-in Shower

  • Sleeps 4

Connecting 1 King Bed Suite

  • Sleeps 3

Room, 1 King Bed (Views Of Ewr Runway And Port)

  • Sleeps 3

Room, 2 Double Beds (Views Of Ewr Runway And Port)

  • Sleeps 4

2 Double Beds Nyc Skyline Views Top Floor

  • Sleeps 4

1 KING BED NYC SKYLINE VIEW TOP FLOOR

  • Sleeps 4

Room, 1 King Bed (Newark Skyline View)

  • Sleeps 3

View all photos for Mobility Accessible New York Landscape View King Room With Roll In Shower

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible New York Landscape View King Room With Roll In Shower

  • Sleeps 3

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Hampton Inn Newark Airport

Newark
  • Breakfast included
  • Free airport shuttle
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 4,500 reviews
The price is NZ$233
includes taxes & fees
23 Dec - 24 Dec
Hampton Inn Newark Airport

About the area

Newark

At DoubleTree by Hilton Hotel Newark Airport, you'll be 5 km (3.1 mi) from Prudential Center and 13.8 km (8.6 mi) from Cape Liberty Cruise Port. Highlights at this hotel include 2 restaurants, an indoor swimming pool and a free airport shuttle. .The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas, a gym and a conference centre. Each morning buffet breakfast is served between 6:30 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Newark hotel include The Mills at Jersey Gardens and Liberty State Park.

What's nearby

  • Independence Park - 3 min drive - 3.5 km
  • Riverfront Park - 3 min drive - 3.9 km
  • Newark Beth Israel Medical Center - 4 min drive - 5.7 km
  • Prudential Center - 5 min drive - 4.9 km
  • Sports Illustrated Stadium - 5 min drive - 4.9 km

Getting around

  • Harrison Station - 5 min drive
  • Military Park Station - 5 min drive
  • Newark Liberty Intl. Airport (EWR) - 5 min drive

Restaurants

  • ‪Gateway City Kitchen & Bar - ‬3 min walk
  • ‪Dunkin' - ‬3 min drive
  • ‪Snack Mania - ‬3 min drive
  • ‪Ted's Bar & Grill - ‬3 min walk
  • ‪O Pipo Tavern - ‬3 min drive

About this property

DoubleTree by Hilton Hotel Newark Airport

Hotel in Newark with 2 restaurants and free airport shuttle
DoubleTree by Hilton Hotel Newark Airport offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and 18 meeting rooms. Event space at this hotel measures 14692 square feet (1365 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at DoubleTree by Hilton Hotel Newark Airport. A roundtrip airport shuttle is free (available 24 hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Newark hotel is smoke free.

  • 503 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 14692 sq ft of conference space
  • 1365 sq. m of conference space
  • Built in 2012
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
DoubleTree by Hilton Hotel Newark Airport offers 503 accommodations with a safe and coffee/tea makers. 37-inch flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Daily cooked-to-order breakfast (USD 19 per person)
Holiday Inn Newark International Airport by IHG
  • Free airport shuttle
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, 2,275 reviews
The price is NZ$196
includes taxes & fees
2 Dec - 3 Dec
Holiday Inn Newark International Airport by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle
  • Parking on site (USD 27 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 28 to 28 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • Conference centre (14,692 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Weight limit: 40 lb per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 28.00 to 28.00 per person
  • Self-parking fee: USD 27 per night
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. This property uses solar energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Newark Airport
DoubleTree Hilton Newark Airport
DoubleTree Hotel Newark Airport
DoubleTree Newark Airport
DoubleTree Newark Airport Hotel
Hilton DoubleTree Newark Airport
Newark Airport DoubleTree
Sheraton Hotel Newark Nj
Doubletree By Hilton Newark
DoubleTree by Hilton Hotel Newark Airport Hotel
DoubleTree by Hilton Hotel Newark Airport Newark
DoubleTree by Hilton Hotel Newark Airport Hotel Newark

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel Newark Airport?

DoubleTree by Hilton Hotel Newark Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel Newark Airport?

As of 27 Nov 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Newark Airport on 30 Nov 2025 start from NZ$296.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel Newark Airport?

Yep, DoubleTree by Hilton Hotel Newark Airport has a self car park for USD 27 per night. A self car park is also available, for a fee. Onsite parking is limited.

Does DoubleTree by Hilton Hotel Newark Airport have a pool?

DoubleTree by Hilton Hotel Newark Airport has an indoor pool.

Is DoubleTree by Hilton Hotel Newark Airport family-friendly?

You bet! With amenities such as laundry facilities and a free airport shuttle, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Hotel Newark Airport is a hit with families.

Does DoubleTree by Hilton Hotel Newark Airport serve breakfast?

Yeah, buffet breakfast is on offer daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel Newark Airport?

Yep, there's a free airport shuttle that runs 24 hours a day.

Is there a bar or restaurant at DoubleTree by Hilton Hotel Newark Airport?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Hotel Newark Airport?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

DoubleTree by Hilton Hotel Newark Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1590 out of 3666 reviews
Rating 8 - Good. 682 out of 3666 reviews
Rating 6 - Okay. 561 out of 3666 reviews
Rating 4 - Poor. 385 out of 3666 reviews
Rating 2 - Terrible. 448 out of 3666 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service
Room was clean and bed comfortable. Front desk staff very helpful. “Restaurant” staff were very unfriendly and took a long time to get served sooo very unhelpful. So much so we went next door to the Holiday Inn restaurant Teds Bar & Grill and had excellent service and delicious meal.
Stayed 1 night in Sep 2025

2/10 Terrible

Mahesh

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Huy, Las Vegas

Stayed 1 night in Aug 2025

8/10 Good

KEVIN

Stayed 1 night in Aug 2025

6/10 Okay

Sira

Liked: Cleanliness
Disliked: Staff & service
The room was perfectly adequate for the rate we got on Expedia. Beware if using the free shuttle you need to know exact address of the hotel as there are 2 doubletree hiltons and the drivers were rushed and unhelpful. Also 6am shuttle couldn’t handle all the people waiting to get to the airport so we had to take an uber.
Stayed 1 night in Aug 2025

6/10 Okay

Stephen

Stayed 2 nights in Jun 2025

8/10 Good

Chris

Travelled with family
Liked: Amenities
Excellent Polite Staff 5 stars, clean, but old needs renovations.
Stayed 1 night in Aug 2025

10/10 Excellent

Rayne

Stayed 1 night in Aug 2025

10/10 Excellent

Rayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
So comfortable and feels safe. All you can ask for in a hotel. Especially on near the airport. I stayed here twice this summer and I would again if I ever needed to be back by the Newark airport. Hotel shuttles are timely and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Yu Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

6/10 Okay

Yifan

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Stayed 1 night in Aug 2025

4/10 Poor

steve

Business traveller
Disliked: Staff & service
I've been staying at this hotel for the past 5 months 2 nights per week. I always book a room on the 12th floor as it is considered their best and most expensive rooms.What sets them apart from the rest of floors is that the tv is a little bigger,at times the pillows are king size vs queen and they(at times) provide 2 bottles of water. Over these months Ive experienced no hot water to shower with on 2 different occasions, no bottles of water several times, queen sized pillows, missing shower products like shampoo and body wash. Carpets that although are vacuumed regularly could use replacement due to the ground in dirt. While I can put up with the above,other than the no hot water, what I can't stand about this hotel is that lately they're way understaffed regarding check in and it's a situation that has no gotten even worse since they've now initiated separate check in for "Diamond " members and the rest of the world. Diamond members are given priority over anyone else when checking in. Perfect example is my experience this week. There were 7-8 Diamond members and 4-5 regular guests waiting for check in by the ONE person manning the counter. I was the first person in line in the "Regular" guests line. One by one the Diamond members were being checked in with more getting on line and all the while I was being bypassed. FINALLY the manager appears and ra the than check in a "Regular" or even a Diamond member he checking in a pilot and copilot that had just entered
Stayed 2 nights in Aug 2025

10/10 Excellent

Telisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Qiyue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
。
Stayed 2 nights in Aug 2025

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service in the restaurant was not that good. Everyone seemed stressed out.
Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

corinne

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel, unreliable shuttle

We waited one hour for the shuttle to get to the hotel from the airport. There was noone ansering the phone when we tried to reach the reception to get more information.
Stayed 1 night in Aug 2025

6/10 Okay

Samira

Travelled with family
Disliked: Staff & service
Stayed for 3 nights, never replaced coffee items, important for a person who likes their coffee right out of bed. Would have liked to wind down for the night to watch my show but TVs are not smart TVs. Hallways are musty. Breakfast is 25 dollars.
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Stayed 2 nights in Aug 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Redento

Stayed 2 nights in Aug 2025

8/10 Good

Janya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator were pretty cool. Property was clean and pretty. Room was clean. The only reason I gave it a 4 is because they really need to upgrade the TVs. Other than that, great stay
Stayed 2 nights in Aug 2025

10/10 Excellent

EMMANUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Amanda

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
If I could give this place negative stars, I would. The bathroom was falling apart, paint peeling and the tub was filthy. Honestly the whole place needs a major refurb. Also didn’t help that we had a crowd of about 8 people just chilling in the hallway after 10pm having a little party. No security seemed to care. Also don’t expect any of the staff to smile.
Stayed 1 night in Aug 2025