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Holiday Inn Sunderland – City Centre by IHG

4.0 star property
Eco-certified hotel with fitness centre and 24-hour business centre

Photo gallery for Holiday Inn Sunderland – City Centre by IHG

Exterior
Exterior
Exterior
Point of interest
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping
The current price is NZ$145
includes taxes & fees
25 Aug - 26 Aug

Explore the area

View map
Keel Square, Sunderland, England, SR1 3DS
  • Sunderland Empire
    ‪6 min walk‬
  • University of Sunderland
    ‪6 min walk‬
  • Stadium of Light
    ‪9 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

1 bedroom, desk, blackout curtains, soundproofing

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(29 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Private bathroom
Electric kettle
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Shower, towels

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Private bathroom
Electric kettle
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

1 bedroom, desk, blackout curtains, soundproofing

Standard Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Private bathroom
Electric kettle
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, desk, blackout curtains, soundproofing

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Sofa bed - double
Blackout curtains
Separate bedroom
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

1 bedroom, desk, blackout curtains, soundproofing

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Private bathroom
Electric kettle
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Sunderland

Holiday Inn Sunderland – City Centre by IHG puts you in the heart of Sunderland, within just a 10-minute stroll of Sunderland Empire and University of Sunderland. Highlights at this eco-friendly hotel include a restaurant, a bar/lounge and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:00 AM and 10:30 AM. .Sights within a 20-minute drive of this 4-property class Sunderland City Centre hotel include Stadium of Light and Angel of the North.

What's nearby

  • Sunderland Empire - 6 min walk - 0.5 km
  • University of Sunderland - 6 min walk - 0.5 km
  • Stadium of Light - 9 min walk - 0.8 km
  • Lumley Castle - 17 min drive - 21.7 km
  • Quayside - 19 min drive - 20.6 km

Getting around

  • Sunderland Station - 6 min walk
  • University Station - 9 min walk
  • Newcastle (NCL-Newcastle Intl.) - 44 min drive

Restaurants

  • ‪Caffè Nero - ‬5 min walk
  • ‪McDonald's - ‬3 min walk
  • Coffea Caban
  • ‪Esquires Coffee House - ‬4 min walk
  • Greggs

About this property

Holiday Inn Sunderland – City Centre by IHG

Eco-certified hotel with fitness centre and 24-hour business centre
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site.

WiFi is free in public spaces. The eco-certified Holiday Inn Sunderland – City Centre by IHG also features a fitness centre, a front desk safe, and a lift.

This 4-star Sunderland hotel is smoke free.

  • 120 guestrooms or units
  • 4 levels
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front desk safe
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn Sunderland – City Centre by IHG offers 120 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. 50-inch LED televisions come with satellite channels and pay-per-view films. Bathrooms include a shower.

This Sunderland hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of towels can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Greek, Hindi, Italian, Polish, Romanian, Thai

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Property amenity

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  • Free WiFi
  • Restaurant
  • Air conditioning
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4.5 out of 5, Wonderful, 1,001 reviews
The price is NZ$153
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15 per person
  • Rollaway bed fee: GBP 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Property is also known as

Sunderland – City By Ihg
Holiday Inn Sunderland an IHG Hotel
Holiday Inn Sunderland – City Centre by IHG Hotel
Holiday Inn Sunderland – City Centre an IHG Hotel
Holiday Inn Sunderland – City Centre by IHG Sunderland
Holiday Inn Sunderland – City Centre by IHG Hotel Sunderland

Frequently asked questions

What is the cancellation policy at Holiday Inn Sunderland – City Centre by IHG?

Holiday Inn Sunderland – City Centre by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Sunderland – City Centre by IHG?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Sunderland – City Centre by IHG on 25 Aug 2025 start from NZ$144.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Holiday Inn Sunderland – City Centre by IHG?

The closest beach to Holiday Inn Sunderland – City Centre by IHG is Whitburn Sands (4 km).

Does Holiday Inn Sunderland – City Centre by IHG serve breakfast?

Sure does, buffet breakfast is served daily from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at Holiday Inn Sunderland – City Centre by IHG?

No, Holiday Inn Sunderland – City Centre by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Sunderland – City Centre by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Holiday Inn Sunderland – City Centre by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn Sunderland – City Centre by IHG?

No, pets are not allowed.

Holiday Inn Sunderland – City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 187 out of 269 reviews
Rating 8 - Good. 54 out of 269 reviews
Rating 6 - Okay. 17 out of 269 reviews
Rating 4 - Poor. 3 out of 269 reviews
Rating 2 - Terrible. 8 out of 269 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Nigel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay.

Location fantastic. Staff were all very friendly and efficient (especially Lynn at breakfast) The room was clean and comfortable.
Stayed 3 nights in May 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Christopher

Liked: Cleanliness
The room was really hot, it was a sunny day but the windows didn't open and no fans, no way of cooling the room down. There was black scuff marks of considerable size on one wall, everything else was clean. Also the TV didn't work, buffering and turning off intermittently, I rang reception about this and was told to turn off , wait 10mins then turn on which didn't work. Also at breakfast there was no sausage, bacon or eggs , they were refilled later but
Stayed 1 night in May 2025

10/10 Excellent

Charlie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Excellent facilities, clean and soacious room
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Lovely staff, room was spacious and immaculately clean. Buffet breakfast was very reasonable for the price. Perfect for an overnight stay. Very close to all city centre amenities.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant

Excellent stay, great service. Highly recommended gem in Sunderland
Stayed 2 nights in Apr 2025

10/10 Excellent

Su

Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel, very convenient. The room was super clean and comfortable, overlooking Keel sq. Breakfast was hearty, a great selection including freshly brewed coffee and juices. The staff on check-in and in restaurant were all very pleasant. I will definitely make this my go to hotel again when im back in the UK.
Stayed 2 nights in Apr 2025

10/10 Excellent

Martin

Stayed 8 nights in Apr 2025

10/10 Excellent

Gabriella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. They do not use face cloths. We had to buy our own. A little strange.
Stayed 6 nights in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

8/10 Good

Russ

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

6/10 Okay

Adesiji

Stayed 1 night in Apr 2025

10/10 Excellent

Rafal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

joan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Michael

Stayed 1 night in Mar 2025

8/10 Good

Wai-Bin

Stayed 3 nights in Mar 2025

10/10 Excellent

Nigel

Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Adriana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel with big rooms and super comfortable beds. Loved my stay!
Stayed 1 night in Mar 2025

6/10 Okay

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
No toilet brush is an unforgivable economy. Will not use this group again.
Stayed 1 night in Mar 2025

8/10 Good

Graeme

Stayed 3 nights in Feb 2025