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Nha Trang Marriott Resort & Spa, Hon Tre Island

5.0 star property
Luxury resort on the beach, with 3 outdoor pools

Photo gallery for Nha Trang Marriott Resort & Spa, Hon Tre Island

3 outdoor pools, pool umbrellas
3 outdoor pools, pool umbrellas
3 outdoor pools, pool umbrellas
Body treatments, aromatherapy, hot stone massages, body scrubs
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Housekeeping
The current price is NZ$167
includes taxes & fees
26 May - 27 May

Explore the area

Map
Hon Tre Island, Nha Trang, Khanh Hoa
  • Vinpearl Beach
    ‪4 min drive‬
  • Vinpearl Cable Car Hon Tre Island Station
    ‪4 min drive‬
  • Nha Trang Port
    ‪39 min drive‬
  • Nha Trang (CXR-Cam Ranh)
    ‪68 min drive‬

Room options

View all photos for Villa, 3 Bedrooms, Private Pool, Ocean View

Down duvets, minibar, in-room safe, desk

Villa, 3 Bedrooms, Private Pool, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
Dining table
  • 220 sq m
  • Ocean view
  • Sleeps 7
  • 3 Double Beds

View all photos for Villa, 4 Bedrooms, Non Smoking, Ocean View (Private Pool)

Villa, 4 Bedrooms, Non Smoking, Ocean View (Private Pool)

Villa, 4 Bedrooms, Non Smoking, Ocean View (Private Pool)

Highlights

Balcony
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
Dining table
  • 290 sq m
  • Ocean view
  • Sleeps 9
  • 4 Double Beds

View all photos for Villa, 2 Bedrooms

Down duvets, minibar, in-room safe, desk

Villa, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
Dining table
  • 190 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony, Garden View

Down duvets, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Balcony, Garden View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Day bed
Hairdryer
Separate bath and shower
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Villa, 3 Bedrooms, Private Pool, Garden View

Down duvets, minibar, in-room safe, desk

Villa, 3 Bedrooms, Private Pool, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
Dining table
  • 220 sq m
  • Sleeps 7
  • 3 Double Beds

View all photos for Executive Suite, 1 King Bed, Balcony, Garden View

Down duvets, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Balcony, Garden View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Day bed
Hairdryer
Separate bath and shower
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 Double Bed, Non Smoking, Garden View (Balcony)

Garden view

Family Room, 1 Double Bed, Non Smoking, Garden View (Balcony)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
2 bedrooms
Day bed
Blackout curtains
Hairdryer
  • 90 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed, Balcony, Ocean View

Executive Suite, 1 King Bed, Balcony, Ocean View

Executive Suite, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Day bed
Hairdryer
Separate bath and shower
  • 84 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 4 Bedrooms, Private Pool

Villa, 4 Bedrooms, Private Pool

Villa, 4 Bedrooms, Private Pool

Highlights

Balcony
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
Dining table
  • 290 sq m
  • Sleeps 9
  • 4 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View

Down duvets, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Day bed
Hairdryer
Separate bath and shower
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony, Ocean View

Deluxe Room, 2 Single Beds, Balcony, Ocean View

Deluxe Room, 2 Single Beds, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Day bed
Hairdryer
Separate bath and shower
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View

Down duvets, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony, Garden View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Day bed
Hairdryer
Separate bath and shower
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Nha Trang

A luxury stay in Nha Trang awaits you at Nha Trang Marriott Resort & Spa, Hon Tre Island. Within a 20-minute stroll, you'll find Vinpearl Harbour and Vinpearl Cable Car Hon Tre Island Station. Highlights at this beachfront resort include 4 restaurants, 3 outdoor swimming pools and free buffet breakfast. .A day of pampering can include hot stone massages and detox wraps along with aromatherapy and Ayurvedic treatments. The buffet restaurant, GREENS, serves Asian cuisine and is open for breakfast, lunch and dinner. Greatroom Lobby Lounge is the resort's own bar, serving drinks along with lunch and dinner. Spend the day at the beach and enjoy the on-site free kids' club, 24-hour gym and kids' swimming pool. Business travelers can take advantage of meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of a free theme park shuttle. .With a stay at this 5-property class Nha Trang resort, you'll be 2.4 km (1.5 mi) from Truc Lam and 24 km (14.9 mi) from Bai Dai Beach.
View more Resorts in Nha TrangOpens in a new window

What's nearby

  • Nha Trang Beach - 2 min walk - 0.2 km
  • Vinpearl Cable Car Hon Tre Island Station - 20 min walk - 1.7 km
  • Truc Lam - 5 min drive - 2.4 km
  • Vinpearl Beach - 25 min drive - 2.9 km

Getting around

  • Nha Trang Station - 36 min drive
  • Nha Trang (CXR-Cam Ranh) - 68 min drive

Restaurants

  • Hải Sản Thanh Sương
  • ‪Marina - ‬6 min drive
  • ‪Lagoon Restaurant - ‬6 min drive
  • ‪Starbucks - ‬20 min walk
  • ‪Con Sẻ Tre Restaurant - ‬6 min drive

About this property

Nha Trang Marriott Resort & Spa, Hon Tre Island

Luxury resort on the beach, with 3 outdoor pools
As a guest of Nha Trang Marriott Resort & Spa, Hon Tre Island, you'll find 3 outdoor swimming pools, a 24-hour fitness centre, and a children's pool. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. Spa services, a terrace, and a complimentary children's club are also featured at the luxury Nha Trang Marriott Resort & Spa, Hon Tre Island. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Nha Trang resort.

  • 829 guestrooms or units
  • 4 dining venues
  • Conference rooms
  • Buffet breakfast (free)
  • Kid's club (free)
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Nha Trang Marriott Resort & Spa, Hon Tre Island offers 829 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature down duvets. 43-inch flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, facials, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Languages

Chinese (Cantonese), Chinese (Mandarin), Dutch, English, French, German, Korean, Russian, Spanish, Thai, Vietnamese

Similar properties

On the beach, white sand, sun-loungers, beach umbrellas

Vinpearl Resort & Spa Nha Trang Bay

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.3 out of 5, Excellent, 857 reviews
The price is NZ$179
includes taxes & fees
18 May - 19 May
Vinpearl Resort & Spa Nha Trang Bay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free theme park shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:30 AM
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Greatroom Lobby Lounge
  • GREENS
  • SANDS
  • SOLARE
  • WINDY

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Games
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Optional golf privileges
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Table tennis

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Free theme park shuttle
  • Laundry facilities
  • Living room
  • Playground
  • Stroller

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (80 centimetre wide door)
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Designated smoking areas
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Down comforter
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 12 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Nha Trang Marriott Resort & Spa, Hon Tre Island

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for VND 737100.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 270000 per person (one-way)
  • Airport shuttle fee per child: VND 270000 (one-way)
  • Rollaway bed fee: VND 737100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for golf tee times and massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Vinpearl Discovery 2 Nha Trang Hotel Nha Trang City
Vinpearl Discovery 2 Nha Trang Hotel
Vinpearl Discovery 2 Nha Trang Nha Trang City
Vinpearl Discovery 2 Nha Trang Hotel
Vinpearl Discovery 2 Hotel
Vinpearl Discovery 2
Hotel Vinpearl Discovery 2 Nha Trang Nha Trang
Nha Trang Vinpearl Discovery 2 Nha Trang Hotel
Hotel Vinpearl Discovery 2 Nha Trang
Vinpearl Discovery 2 Nha Trang Nha Trang
Vinpearl Discovery 2 Nha Trang

Frequently asked questions

What is the cancellation policy at Nha Trang Marriott Resort & Spa, Hon Tre Island?

Nha Trang Marriott Resort & Spa, Hon Tre Island offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Nha Trang Marriott Resort & Spa, Hon Tre Island?

As of 8 May 2025, prices found for a 1-night stay for 2 adults at Nha Trang Marriott Resort & Spa, Hon Tre Island on 26 May 2025 start from NZ$166.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Nha Trang Marriott Resort & Spa, Hon Tre Island?

Yep, Nha Trang Marriott Resort & Spa, Hon Tre Island has a free self car park.

Are there any beaches close to Nha Trang Marriott Resort & Spa, Hon Tre Island?

Yep, Nha Trang Marriott Resort & Spa, Hon Tre Island is a short 2-minute walk from Nha Trang Beach.

Is there a spa on site at Nha Trang Marriott Resort & Spa, Hon Tre Island?

There's no onsite spa, but this property does offer services like detox wraps, body scrubs and facials, as well as hot stone massages.

Does Nha Trang Marriott Resort & Spa, Hon Tre Island have a pool?

Nha Trang Marriott Resort & Spa, Hon Tre Island has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Nha Trang Marriott Resort & Spa, Hon Tre Island a romantic place to stay?

Couples dining and romance packages, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Nha Trang Marriott Resort & Spa, Hon Tre Island.

Is Nha Trang Marriott Resort & Spa, Hon Tre Island family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as children's dinnerware and free infant beds in the guestrooms, it's no surprise that Nha Trang Marriott Resort & Spa, Hon Tre Island is a hit with families.

Does Nha Trang Marriott Resort & Spa, Hon Tre Island serve breakfast?

Yep, complimentary buffet breakfast is offered daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at Nha Trang Marriott Resort & Spa, Hon Tre Island?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Nha Trang Marriott Resort & Spa, Hon Tre Island?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Nha Trang Marriott Resort & Spa, Hon Tre Island?

Check-in begins at 3:00 PM. Check-out time is 12 PM.

Are pets allowed at Nha Trang Marriott Resort & Spa, Hon Tre Island?

No, pets and service animals are not allowed.

Is there a golf course on site at Nha Trang Marriott Resort & Spa, Hon Tre Island?

There is a golf course next to Nha Trang Marriott Resort & Spa, Hon Tre Island.

Nha Trang Marriott Resort & Spa, Hon Tre Island Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 89 out of 129 reviews
Rating 8 - Good. 20 out of 129 reviews
Rating 6 - Okay. 10 out of 129 reviews
Rating 4 - Poor. 6 out of 129 reviews
Rating 2 - Terrible. 4 out of 129 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

seung

Stayed 4 nights in Jan 2025

10/10 Excellent

Hyun Kyung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice to stay at the resort with family. Staff were very friendly and helpful!
Stayed 3 nights in Dec 2024

10/10 Excellent

Tho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will come back

10/10 Excellent

Mary, Greenbrae

Great resort! Had a wonderful time!
Stayed 2 nights in Jan 2025

8/10 Good

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

JUNG SUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

HAEJIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Boldbaatar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Start to finish was fantastic. Few minor issues occurred but the hotel was very quick to remedy. Staff are fantastic. Food selection is great. Beautiful location. Such a great hotel.
Stayed 9 nights in Dec 2024

10/10 Excellent

Alan Wai Cheung Ng Marie M, Caddo Mills

Stayed 4 nights in Sep 2024

10/10 Excellent

Han

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it super nice and kind
Stayed 2 nights in Oct 2024

10/10 Excellent

DONGNYEOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

10/10 Excellent

Junhyun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Blair Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing , comfortable and great service
Stayed 3 nights in Sep 2024

10/10 Excellent

boksoo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가족자유여행

직원들이 친절하고 시설이 깨끗한 환경과 여행에 도움을 받아 편안하게 즐기고 행복하였습니다
Stayed 2 nights in Sep 2024

10/10 Excellent

Talgat, Almaty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Ngoc

Liked: Cleanliness, staff & service, property conditions & facilities
Verry good
Stayed 1 night in Aug 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

kang woo

Stayed 5 nights in Jul 2024

2/10 Terrible

Thuat

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The villa we stay at was nice for a family of 10. The villa was only 3 room so they charged us 1 adult and 2 children extra for the breakfast and dinner buffet for a total of over $500 US dollars for a 5 night stay. It wasn't stated in the booking, only after we had booked did they send us an email saying we had to pay for the "extra" guest. Needless to say, I forked out the money since we had already bought tickets to Nha Trang and planned around staying there. The villa was clean and in a decent location walking distance to the restaurants and the main building. The restaurant and buffet is where this place failed miserably. For a 5-star hotel, it seemed more like a 1 star hotel in terms of food service. Getting a table for breakfast and dinner was like a mad dash to run to a free table. Half the time we had to wait or were crammed into a small table. That wasn't the only bad part. The food was average at best but getting it was a mad scramble just to get any food that was put out. There was only 1 person at the noodle stations so people was just cramming in just to get their orders in and no discernable line with people just walking in front and ordering. Breakfast seemed to be the worst, when they ran out of tables they carted people to another restaurant only to have no tables left there either. Not enough cooks or food so people were left fighting for scraps. There is no way this place is 5 star, the service was okay but the restaurants were bad.

10/10 Excellent

Phil

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff, they sent back clothing I left behind and it arrived in one day. Excellent help.
Stayed 3 nights in Jun 2024

10/10 Excellent

Quynh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly and helpful. Rooms come with many complimentary amenities and services. Breakfasts were fantastic! There is no AC and smart TV however. It’s a cool area so a fan was enough. There were many black ants in our room but luckily there was none on our bed. The area is quite hard for cars to move in and out.
Stayed 2 nights in May 2024

10/10 Excellent

Bruce, La Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service lots of fun
Stayed 5 nights in Feb 2024

6/10 Okay

Son

Travelled with partner
I don’t like the way the hotel handle luggage: 1) I was waiting for the shuttle bus in the heat on the afternoon 2 May at the cable car station. In more than 20 minutes there were 5 shuttle bus went by but not stop to pick up passengers. They were prioritizing picking up luggages at the ferry terminal. Are you in the hospitality business or hauling business? 2) when checking out with my luggage rather than ship them ahead. There were no support at the boat terminal on both sides. I am 60 yrs old and had to self serve 50 kilos not having access to a luggage cart. Not pleasant. Dining room services with screaming children and parents is not pleasant. You have several dining areas, why cant you have one for adult only?
Stayed 4 nights in Apr 2024

10/10 Excellent

SANGHYEOK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024