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"Location excellent. Building is tired, check in took an inordinate amount of time. " More

By a verified traveller on Wed 27 Sep 2023

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Hotel Description

At Oakes Hotel Overlooking the Falls you'll be within a short 5-minute stroll of Queen Victoria Park and Fallsview Casino. Highlights at this hotel include a restaurant, an indoor swimming pool, and a bar/lounge.

The restaurant, Applebee's Bar & Grill, is open for breakfast, lunch, and dinner. Enjoy the spa tub and sauna. Additionally, you'll find free WiFi in public areas, concierge services, and a 24-hour front desk. There's also the convenience of self parking.

Sights within a 20-minute walk of this 3.5-star Fallsview hotel include Skylon Tower and Table Rock Welcome Centre.

Courtyard Room Exterior, Two Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
NZ$134* Per night/room 3 Apr. - 4 Apr.

Tower Room Falls View One King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Courtyard Room Interior Two Doubles

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Tower Room Premium Falls View Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Tower Room Falls View One King Jacuzzi Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Tower Room Premium Falls View Bi-level Two Queen Suites

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Oakes Hotel Overlooking the Falls ratings based on 2 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Oakes Hotel Overlooking the Falls

Couples (2)
3 out of 5
Location excellent. Building is tired, check in took an inordinate amount of time.

Posted by on 27 Sep. 2023

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Comment from Hotel Management

28 Sep. 2023 by g

Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

1 out of 5
Got in after 1am and the lady wouldn’t let my husband check in as we have different last names. Got woken up at 6am by noisey pipes. Fire alarm went off TWICE for no reason during our stay and everything was old. Even the lightbulbs were wrong - bright white in the lamps and too dim for the main light. The view was fantastic and the window was big. Right next to the $7 lift down to the falls. Bed was comfortable enough

Posted by on 13 Oct. 2022

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Comment from Hotel Management

13 Oct. 2022 by KS

I am sorry to hear that your stay was less than satisfactory.We strive to exceed guest expectations. I hope you give us another chance to show you that we do care about our guest experience.

About the Oakes Hotel Overlooking the Falls

Location 6546 Fallsview Blvd, Niagara Falls, ON L2G3W2

Property Features

Oakes Hotel Overlooking the Falls offers its guests an indoor pool, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Tour/ticket assistance, a vending machine, and concierge services are also featured at Oakes Hotel Overlooking the Falls. For a fee, parking is available. This 3.5-star Niagara Falls hotel is smoke free.

  • 237 guestrooms or units
  • 21 levels
  • 2 buildings
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Niagara Falls Station (4.4 km / 2.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oakes Hotel Overlooking the Falls offers 237 air-conditioned accommodations with designer toiletries and hair dryers. 32-inch LCD televisions come with cable channels. This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

  • LCD television
  • Cable channels
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Applebee's Bar & Grill - This restaurant serves breakfast, lunch, and dinner. Happy hour is offered.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 2:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. Prepaid credit cards are not accepted for any bookings or onsite payments. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay
  • Resort fee: CAD 14.95 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Internet access
  • Newspaper
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 45 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Oakes
  • Hotel Overlooking
  • Oakes Hotel
  • Oakes Hotel Overlooking
  • Oakes Hotel Overlooking Falls
  • Oakes Overlooking
  • Oakes Overlooking Falls
  • Oakes Hotel Niagara Falls
  • Oakes Hotel Overlooking Falls Niagara Falls
  • Oakes Overlooking Falls Niagara Falls
  • Oakes Overlooking The Falls
  • Oakes Hotel Overlooking the Falls Hotel
  • Oakes Hotel Overlooking the Falls Niagara Falls
  • Oakes Hotel Overlooking the Falls Hotel Niagara Falls

You should know

  • Pool access available from 9:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.