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Sheraton Niagara Falls

4.0 star property
Hotel with 2 hot tubs, steps from Seneca Niagara Resort & Casino

Photo gallery for Sheraton Niagara Falls

Restaurant
View from property
Games room
Suite, 1 King Bed
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Parking available
The current price is NZ$307
includes taxes & fees
1 Oct - 2 Oct

Explore the area

View map
300 3rd St, Niagara Falls, NY, 14303
  • Place, Seneca Niagara Resort & Casino
    ‪2 min walk‬
  • Place, Niagara Falls State Park
    ‪6 min walk‬
  • Place, Maid of the Mist
    ‪10 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪37 min drive‬

Room options

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Pillow-top bed
Blackout curtains
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Sofa bed - double
Pillow-top bed
Blackout curtains
  • 58 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed OR 2 Twin Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living area

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Sofa bed
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Sofa bed
Blackout curtains
Pillow-top bed
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Living area

Suite, 1 Double Bed

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Sofa bed
Blackout curtains
  • Sleeps 7
  • 1 Double Bed

View all photos for Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Fridge
TV
Pillow-top bed
Blackout curtains
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed

8.8 out of 10
Excellent
(81 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Pillow-top bed
Blackout curtains
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

8.6 out of 10
Excellent
(160 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow-top bed
Blackout curtains
Private bathroom
Hairdryer
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Pillow-top bed
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

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About the area

Niagara Falls

Sheraton Niagara Falls puts you in the heart of Niagara Falls, within just a 10-minute stroll of Seneca Niagara Resort & Casino and Niagara Falls State Park. Highlights at this hotel include 2 hot tubs, a restaurant and an indoor swimming pool. .The restaurant, Rainforest Cafe, serves American cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 11153 square feet (1036 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include a 24-hour gym, a coffee shop/cafe and a snack bar/deli. Continental breakfast is available on weekdays between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Places within a 15-minute walk of this 4-property class Downtown Niagara Falls hotel include Observation Tower and Maid of the Mist.

What's nearby

  • Seneca Niagara Resort & Casino - 2 min walk - 0.2 km
  • Niagara Falls State Park - 6 min walk - 0.6 km
  • Rainbow Bridge - 8 min walk - 0.7 km
  • Aquarium of Niagara - 10 min walk - 0.8 km
  • Maid of the Mist - 10 min walk - 0.9 km

Getting around

  • Niagara Falls Station - 7 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 35 min drive

Restaurants

  • ‪Stir - ‬6 min walk
  • Starbucks
  • ‪Three Sisters Café - ‬6 min walk
  • ‪TDR @ Seneca Niagara Casino & Hotel - ‬3 min walk
  • ‪Blues Burger Bar - ‬3 min walk

About this property

Sheraton Niagara Falls

Hotel with 2 hot tubs, steps from Seneca Niagara Resort & Casino
Sheraton Niagara Falls offers its guests 2 hot tubs, an indoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge.

A 24-hour business centre and 7 meeting rooms are available. Event space at this hotel measures 11153 square feet (1036 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Sheraton Niagara Falls. Parking is available for a fee.

This 4-star Niagara Falls hotel is smoke free.

  • 391 guestrooms or units
  • 11153 sq ft of conference space
  • 1036 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Niagara Falls offers 391 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with premium cable channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Exterior

Cambria Hotel Niagara Falls

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, 1,641 reviews
The price is NZ$250
includes taxes & fees
13 Oct - 14 Oct
Cambria Hotel Niagara Falls

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: High-speed internet

Parking and transport

  • Uncovered parking on site (USD 21.60 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekday continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 22 for adults and USD 22 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rainforest Cafe
  • Starbucks Cafe

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,153 square feet of conference space
  • 24-hour business centre
  • 7 meeting rooms
  • Computer station

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Destination fee: USD 10.75 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 22 for adults and from USD 22 for children
  • Uncovered self-parking fee: USD 21.60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Falls Niagara Falls NY Hotel
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Niagara Falls NY
Sheraton Falls Niagara Falls
Sheraton At The Falls Hotel Niagara Falls
Sheraton Niagara Falls Hotel
Sheraton at the Falls Niagara Falls NY
Sheraton at the Falls
Sheraton Niagara Falls Hotel
Sheraton Niagara Falls Niagara Falls
Sheraton Niagara Falls Hotel Niagara Falls

Frequently asked questions

What is the cancellation policy at Sheraton Niagara Falls?

Sheraton Niagara Falls offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Niagara Falls?

As of 29 Sept 2025, prices found for a 1-night stay for 2 adults at Sheraton Niagara Falls on 1 Oct 2025 start from NZ$288.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Niagara Falls?

Yep, Sheraton Niagara Falls has an uncovered self car park with in/out privileges for USD 21.60 per day.

Does Sheraton Niagara Falls have a pool?

Sheraton Niagara Falls has an indoor pool. The pool is open 7:00 AM to 11:00 PM.

Does Sheraton Niagara Falls have a waterslide?

No, there is no waterslide at Sheraton Niagara Falls, but Fallsview Indoor Waterpark is a short 20-minute walk away.

What makes Sheraton Niagara Falls a romantic place to stay?

Romance packages and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Sheraton Niagara Falls.

Is Sheraton Niagara Falls family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Niagara Falls is a hit with families.

Does Sheraton Niagara Falls serve breakfast?

Sure does, continental breakfast is on offer on weekdays from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Sheraton Niagara Falls?

No, Sheraton Niagara Falls does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Niagara Falls?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sheraton Niagara Falls?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Sheraton Niagara Falls?

No, only service animals are allowed.

Sheraton Niagara Falls Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 549 out of 1056 reviews
Rating 8 - Good. 237 out of 1056 reviews
Rating 6 - Okay. 126 out of 1056 reviews
Rating 4 - Poor. 79 out of 1056 reviews
Rating 2 - Terrible. 65 out of 1056 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Perel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Hilari

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bad smell on second floor Every seam of carpet held together w duct tape
Stayed 2 nights in Jun 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful, great location.
Stayed 1 night in Jun 2025

6/10 Okay

souvik

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff was not professional at front desk. Was getting agitated when you ask questions about niagara falls. The lady working around 4 am est on June 30th was very rude. She closed the door and did not answer any questions
Stayed 1 night in Jun 2025

10/10 Excellent

KUMAR, Upland

Stayed 1 night in Jun 2025

2/10 Terrible

samantha

Disliked: Cleanliness, property conditions & facilities
The rooms were below standards of Sheraton hotel and needs a upgrade lm
Stayed 3 nights in Jun 2025

8/10 Good

Giuseppina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was great and prompt, location felt secure. They need new pillows but room clean all around, including the shower. the restaurants in the hotel left a lot to be desired and all closed early many guest complaint about this. It was great to have the Casino across the street for food and bar, but sometimes after a long day you just want to stay in.
Stayed 4 nights in Jun 2025

10/10 Excellent

Mandi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

6/10 Okay

Meaghan

Travelled with family
Liked: Staff & service
Room is average but clean. Beds are reasonably comfortable. Lobby is nice, check in was easy. Room HVAC is good. Bathroom is small and you do have to decide between hot water and water pressure. The pool was the worst part of the stay- it was absolutely filthy with black mold/mildew lining the pool walls and floor. Proximity to Niagara Falls State Park was convenient and walkable.
Stayed 1 night in Jun 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They charge you a daily amenity fee just to use the pool. Family of four only got three towels each day despite calling the front desk. I had to take pool towels. Buffet breakfast gross and overpriced.
Stayed 2 nights in Jun 2025

6/10 Okay

Sofya

Travelled with family
Liked: Staff & service, amenities
No hotel parking — nearby parking is available for $20 per day. The walls are very thin, and you can hear all the noise from neighboring rooms. The AC is extremely loud. They advertise the indoor pool as the largest in the state, but that’s not true — it’s a regular-sized pool with nothing special about it. There is a Starbucks and a Rainforest Café inside the building. The food is average at best and overpriced. I would not stay here again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jose Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Santhosh Kumar

Liked: Property conditions & facilities
Good
Stayed 2 nights in Jun 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Haivan, Amherst

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Great location, walkable to Niagara Falls lookout and Maid of the Mist. Clean, comfortable room. Slow check-in with unsmiling staff--needed to repeat question three times before he looked up and listened.
Stayed 1 night in Jun 2025

6/10 Okay

Sapan

Stayed 1 night in Jun 2025

4/10 Poor

Vanessa, Santa Ana

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Glenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paying for parking
Stayed 3 nights in Jun 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Our go to place when visiting Seneca Niagara Casino
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service

Great location, average room

While the location of the hotel was great, the hotel room was a bit old. The mattresses were uncomfortable, the walls were paper thin, and the large gap under the main door allowed any noise from the hallway to be heard. Unfortunately, we did not have a good night’s sleep.
Stayed 2 nights in Jun 2025

6/10 Okay

Anastasia

Stayed 1 night in Jun 2025

10/10 Excellent

Troy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Jun 2025

8/10 Good

young woo

Liked: Cleanliness, staff & service, property conditions & facilities
Close to naiagara falls
Stayed 1 night in May 2025

10/10 Excellent

Sandeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall, the stay was good. Some annoying charges

Overall, the stay was good. The room was clean and spacious. It's walking distance to the falls and attractions. There are some ridiculous charges for the vendor and attraction facilities. It was annoying to see them at the last moment. Parking is expensive, too.
Stayed 1 night in Jun 2025