White Oaks Resort & Spa

5.0 star property
Eco-certified resort with 3 restaurants and full-service spa

Photo gallery for White Oaks Resort & Spa

1 bedroom, premium bedding, pillow-top beds, minibar
Reception
Interior
Front of property - evening/night
Indoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
The current price is NZ$265
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
253 Taylor Rd, Niagara-on-the-Lake, ON, L0S1J0
  • Outlet Collection at Niagara
    ‪2 min walk‬
  • Niagara College Niagara-on-the-Lake Campus
    ‪3 min walk‬
  • Royal Niagara Golf Club
    ‪10 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪50 min drive‬

Room options

Luxury Executive Suite, 1 King Bed

9.8 out of 10
Exceptional
(30 reviews)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
Separate bedroom
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Superior Double Room, 2 Double Beds

9.6 out of 10
Exceptional
(208 reviews)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
Separate bedroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Luxury Deluxe Suite

9.4 out of 10
Exceptional
(24 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Separate bedroom
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Tower

9.6 out of 10
Exceptional
(82 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
Separate bedroom
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(105 reviews)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
Separate bedroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Niagara-on-the-Lake

White Oaks Resort & Spa places you steps from Outlet Collection at Niagara and within a short 5-minute stroll of Niagara College Niagara-on-the-Lake Campus. Highlights at this eco-friendly resort include 3 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering at The Spa at White Oaks can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the hot tub. The fine-dining restaurant, LIV, is open for breakfast and dinner. For a drink, you can stop by the resort's own lounge bar. Enjoy the 3 indoor tennis courts, gym and Hot tub plus access to aerobics classes. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Plus you'll find a sauna, Wi-Fi in public areas and a coffee shop/cafe. Each morning full breakfast is served between 7 AM and 11:00 AM. There's also valet parking, along with the convenience of an area shuttle. .Attractions within a 10-minute drive of this Glendale resort include Clifton Hill and Brock University.

What's nearby

  • Outlet Collection at Niagara - 2 min walk - 0.2 km
  • Niagara College Niagara-on-the-Lake Campus - 3 min walk - 0.3 km
  • Royal Niagara Golf Club - 10 min walk - 0.9 km
  • Château des Charmes - 4 min drive - 6.5 km
  • Ravine Vineyard Estate Winery - 6 min drive - 7.2 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 11 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 78 min drive

Restaurants

  • ‪Bro's Pizza And Wings - ‬5 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Tim Hortons - ‬17 min walk
  • ‪The Eatery - ‬3 min walk
  • ‪Tim Hortons - ‬8 min walk

About this property

White Oaks Resort & Spa

Eco-certified resort with 3 restaurants and full-service spa
White Oaks Resort & Spa offers its guests a full-service spa, indoor tennis courts, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

A business centre and meeting rooms are available. A health club, a hot tub, and a sauna are also featured at the eco-certified White Oaks Resort & Spa. Parking is available for a fee.

This Niagara-on-the-Lake resort is smoke free.

  • 220 guestrooms or units
  • 7 levels
  • 3 dining venues
  • Conference rooms
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
White Oaks Resort & Spa offers 220 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. This Niagara-on-the-Lake resort provides wireless Internet access for a surcharge. Additionally, rooms include coffee/tea makers and a hairdryer. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

The Spa at White Oaks has couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a hot tub. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15 per night)
  • Available in some public areas: WiFi (CAD 15 per night)

Parking and transport

  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Parking on site (CAD 15 per day)
  • Valet parking on site (CAD 20 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7 AM to 11:00 AM for a fee: CAD 18 to 30 for adults and CAD 8 to 25 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Grow Kitchen & Cafe
  • LIV
  • Play Bar & Grill

Things to do

  • 18-hole adjacent golf course
  • 3 indoor tennis courts
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • Volleyball
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Refrigerator on request
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from 24 December 2025 to 25 December 2025 (dates subject to change).
The following facilities are closed for Christmas Eve and Christmas Day:
  • Bar/lounge
  • Business centre
  • Dining venue
  • Fitness facilities
  • Front desk
  • Full-service spa
  • Meeting facilities
  • Sauna
  • Hot tub
  • Swimming pool
  • Tennis courts

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 50.00 per night
  • Resort fee: CAD 16.95 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Parking
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 18 to 30 for adults and CAD 8 to 25 for children
  • Fee for in-room wireless Internet: CAD 15 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 15 per night (rates may vary)
  • Self-parking fee: CAD 15 per day
  • Valet parking fee: CAD 20 per day
  • Late check-out fee: CAD 50 (subject to availability)
  • An in-room refrigerator is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property Registration Number 105670954RT0001

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Canada Select.

Property is also known as

White Oaks
White Oaks Niagara-on-the-Lake
White Oaks Resort
White Oaks Resort Niagara-on-the-Lake
White Oak Resort Anbd Spa
White Oaks Hotel Niagara-On-The-Lake
White Oaks Spa
White Oaks Conference Resort And Spa
White Oaks Conference Hotel
Niagara On The Lake White Oaks
White Oaks Resort Spa
White Oaks Resort & Spa Resort
White Oaks Resort & Spa Niagara-on-the-Lake
White Oaks Resort & Spa Resort Niagara-on-the-Lake

Frequently asked questions

What is the cancellation policy at White Oaks Resort & Spa?

White Oaks Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at White Oaks Resort & Spa?

As of 14 Aug 2025, prices found for a 1-night stay for 2 adults at White Oaks Resort & Spa on 1 Sept 2025 start from NZ$244.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at White Oaks Resort & Spa?

Yep, White Oaks Resort & Spa has a self car park for CAD 15 per day.

Are there any beaches close to White Oaks Resort & Spa?

The closest beach to White Oaks Resort & Spa is Lakeside Park Beach (9.5 km).

Is there a spa on site at White Oaks Resort & Spa?

Yep, The Spa at White Oaks is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does White Oaks Resort & Spa have a pool?

White Oaks Resort & Spa has an indoor pool. The swimming pool is closed on Christmas Eve and Christmas Day.

What luxury perks are available at White Oaks Resort & Spa?

White Oaks Resort & Spa features a full-service spa, a health club and an indoor pool. All guestrooms come with pillowtop beds and premium bedding.

What makes White Oaks Resort & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at White Oaks Resort & Spa.

Is White Oaks Resort & Spa family-friendly?

You bet! With amenities such as supervised childcare, a deli and an indoor pool, it's no surprise that White Oaks Resort & Spa is a hit with families.

Does White Oaks Resort & Spa serve breakfast?

Yep, full breakfast is offered daily from 7 AM to 11:00 AM.

Is there a free airport shuttle available at White Oaks Resort & Spa?

No, White Oaks Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at White Oaks Resort & Spa?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone? The dining venue is closed on Christmas Eve and Christmas Day.

What time are check-in & check-out at White Oaks Resort & Spa?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at White Oaks Resort & Spa?

No, only service animals are allowed.

Is there a golf course on site at White Oaks Resort & Spa?

There is a golf course next to White Oaks Resort & Spa.

White Oaks Resort & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1625 out of 2028 reviews
Rating 8 - Good. 295 out of 2028 reviews
Rating 6 - Okay. 74 out of 2028 reviews
Rating 4 - Poor. 14 out of 2028 reviews
Rating 2 - Terrible. 20 out of 2028 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone who worked there was incredibly helpful and happy. Amazing beds. Fantastic spa services. Loved how quiet the rooms/hallways/building was at night.
Stayed 1 night in May 2025

10/10 Excellent

Agnes, StJohns

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful, relaxing stay at White Oaks . It is such a beautiful property with many amenities. Loved the fact that it was directly across the street from the outlet stores. There were several dining options in the hotel with excellent food. Staff were very welcoming and professional… from the greeters at the front entrance to the dining staff. Thoroughly enjoyed our stay and would highly recommend this hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, White Oaks Resort and Spa goes above and beyond. This time, we especially appreciated the attention to detail from the hostess at Play when we came in for dinner. All the staff are so attentive and that's why we keep coming back!
Stayed 1 night in May 2025

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Apr 2025

10/10 Excellent

Raymond, Mississauga

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times over the past 25 years and they never disappoint
Stayed 1 night in May 2025

10/10 Excellent

Natural

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the bathroom!
Stayed 1 night in May 2025

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well maintained and staff is super friendly and take the time to make your stay perfect.
Stayed 2 nights in May 2025

10/10 Excellent

Sagar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms feels quite luxurious and elegant compared to peer hotel groups like Marriot. The rooms are extremely clean and quite large for the rates they charge. This is something unexpected in a country where people pay 250-300$ a night for a miniature room. But White Oaks is an exception to this. Hands down the best resort I have visited in Canada.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jen, southampton

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Vijay

Liked: Cleanliness
Stayed 2 nights in Apr 2025

8/10 Good

Ryder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size room and clean. Air unit was loud but manageable.
Stayed 1 night in May 2025

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet,clean,safe.place.Jot tun ,/pool
Stayed 1 night in May 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. Very good front desk service.
Stayed 1 night in Apr 2025

10/10 Excellent

Christa

Stayed 1 night in Apr 2025

6/10 Okay

Dina

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service
It’s normal .. nothing good and nothing bad… just I think big resort like white oaks should work much more in guests satisfaction …
Stayed 2 nights in Apr 2025

10/10 Excellent

C

Stayed 1 night in Apr 2025

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great resort. As observed, It seems to be popular for the elderly. Staff are attentive and friendly but too many are like body guards. Multi-purpose hotel as it seems to be a busy place for squash players, corporate events and gym fitness goers. Dinner at LIV Restaurant is top notch quality food and delicious. Best to go mon-wed for their 2 can dine deal. Hotel is clean but shower was not a real “steam shower” as advertised. The hotel room looks pristine but not a super modern style as I would like. Great facility for corporate events and large parties. Outlet is conveniently located across the street for shopping and casual fast dining. Sauna and steam room look typical as the ones found in nicer gyms. Great visit overall but did not exceed my expectations. Maybe Next time I’ll try the complete spa experience and change my rating.
Stayed 1 night in Apr 2025

8/10 Good

Shaneeza, South ozone Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Marcus

Liked: Staff & service, amenities, property conditions & facilities
Staff were fantastic
Stayed 1 night in Apr 2025

10/10 Excellent

Nikki

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 3 nights in Apr 2025

10/10 Excellent

Zahra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Patricia

Travelled with partner
I liked that I could walk to the Premium Mall.
Stayed 2 nights in Apr 2025