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Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa

4.0 star property
Beachfront resort with 7 restaurants and 3 outdoor pools

Photo gallery for Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa

3 outdoor pools, pool cabanas (surcharge), pool umbrellas
7 restaurants, breakfast, lunch served; local and international cuisine
On the beach, beach cabanas, sun-loungers, beach towels
Free minibar, in-room safe, individually furnished, desk
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Bar
The current price is NZ$579
includes taxes & fees
31 Oct - 1 Nov

Explore the area

View map
Paseo De Los Cocoteros Lotes 32 y 33, Nuevo Vallarta, NAY, 63732
  • Place, Nuevo Vallarta Beach
    ‪3 min walk‬
  • Place, Vallarta Adventures
    ‪4 min drive‬
  • Place, Nayar Vidanta Golf
    ‪5 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite Junior With View

Free minibar, in-room safe, individually furnished, desk

Suite Junior With View

  • 55 sq m
  • Sleeps 4

View all photos for Suite Junior With View

Free minibar, in-room safe, individually furnished, desk

Suite Junior With View

  • 55 sq m
  • Sleeps 4

View all photos for Suite Junior With Partial Sea View

Free minibar, in-room safe, individually furnished, desk

Suite Junior With Partial Sea View

  • 55 sq m
  • Partial sea view
  • Sleeps 4

View all photos for Suite Junior With Partial Sea View

Free minibar, in-room safe, individually furnished, desk

Suite Junior With Partial Sea View

  • 55 sq m
  • Partial sea view
  • Sleeps 4

View all photos for Suite Junior With Sea View

Free minibar, in-room safe, individually furnished, desk

Suite Junior With Sea View

  • 55 sq m
  • Sea view
  • Sleeps 4

View all photos for Suite Junior With Sea View

Free minibar, in-room safe, individually furnished, desk

Suite Junior With Sea View

  • 55 sq m
  • Sea view
  • Sleeps 4

View all photos for Suite Junior With Sea View

Free minibar, in-room safe, individually furnished, desk

Suite Junior With Sea View

  • 55 sq m
  • Sea view
  • Sleeps 3

View all photos for Suite Junior With Sea View

Free minibar, in-room safe, individually furnished, desk

Suite Junior With Sea View

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Sea view
  • Sleeps 4

View all photos for Junior Suite, 1 King Bed (Tropical View)

Junior Suite, 1 King Bed (Tropical View)

Junior Suite, 1 King Bed (Tropical View)

8.0 out of 10
Very good
(6 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
HDTV
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds (Tropical View)

Junior Suite, 2 Double Beds (Tropical View)

Junior Suite, 2 Double Beds (Tropical View)

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
HDTV
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Partial Ocean View

Junior Suite, 1 King Bed, Partial Ocean View

Junior Suite, 1 King Bed, Partial Ocean View

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
HDTV
  • 53 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Partial Ocean View

Junior Suite, 2 Double Beds, Partial Ocean View

Junior Suite, 2 Double Beds, Partial Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
HDTV
  • 54 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | Balcony

Junior Suite, 1 King Bed, Ocean View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
HDTV
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Ocean View

Junior Suite, 2 Double Beds, Ocean View

Junior Suite, 2 Double Beds, Ocean View

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
HDTV
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Ocean View (Fiesta Club)

Junior Suite, 1 King Bed, Ocean View (Fiesta Club)

Junior Suite, 1 King Bed, Ocean View (Fiesta Club)

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Ocean View (Fiesta Club)

Free minibar, in-room safe, individually furnished, desk

Junior Suite, 2 Double Beds, Ocean View (Fiesta Club)

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

About the area

Nuevo Vallarta

An all-inclusive stay in Nuevo Vallarta awaits you at Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa. Within just a 10-minute stroll, you'll find popular attractions like Nuevo Vallarta Beach and Bay of Banderas. Highlights at this beachfront resort include 7 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The theme restaurant, Chulavista, serves local and international cuisine and is open for breakfast, lunch and dinner. With 4 lounge bars and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find cabanas, and enjoy the on-site gym and outdoor tennis court. Business amenities include 3 meeting rooms and a business centre. Plus you'll find free Wi-Fi in public areas, a hot tub and a coffee shop/cafe. Each morning free buffet breakfast is offered between 7:00 AM and 11:30 AM. .Attractions within a 15-minute drive of this 4-property class Nuevo Vallarta resort include Nayar Vidanta Golf and Playa Bucerías.
View more Resorts in Nuevo VallartaOpens in a new window

What's nearby

  • Nuevo Vallarta Beach - 3 min walk - 0.3 km
  • Vallarta Adventures - 4 min drive - 3.5 km
  • El Tigre Golf Club - 4 min drive - 3.1 km
  • Nayar Vidanta Golf - 5 min drive - 4.2 km
  • Mayan Palace Nuevo Vallarta Golf Course - 5 min drive - 4.2 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 17 min drive

Restaurants

  • ‪Casa Bella - ‬8 min walk
  • ‪La Pérgola - ‬7 min walk
  • ‪Piaf - ‬17 min walk
  • ‪La Bamba - ‬7 min walk
  • ‪Tacos De Birria Balta - ‬18 min walk

About this property

Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa

Beachfront resort with 7 restaurants and 3 outdoor pools
Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the cabanas (surcharge) and sunloungers for a relaxing day at the beach. At Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive resort also offers outdoor tennis courts, a hot tub and a fitness centre.

Smoking is allowed in designated areas at this 4-star Nuevo Vallarta resort.

  • 229 guestrooms or units
  • 8 levels
  • 2 buildings
  • 7 dining venues
  • 4 bars or lounges
  • Conference rooms
  • Buffet breakfast (free)
  • Karaoke
  • Deli
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa offers 229 accommodations with free minibar items and a safe. Rooms open to balconies. This individually furnished accommodation has separate sitting areas. 42-inch LCD televisions come with cable channels. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in June 2024.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Similar properties

Outdoor pool, pool cabanas (surcharge), pool umbrellas
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  • Breakfast included
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The price is NZ$599
includes taxes & fees
31 Oct - 1 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Chulavista
  • El Mexicano
  • Rosato
  • San Telmo
  • Thai Kun

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Bingo
  • Books
  • Designer stores
  • Evening entertainment
  • Foosball table
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Karaoke
  • Outdoor tennis court
  • Playground
  • Table tennis
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 buildings
  • 8 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local culture and ecosystem education
  • Renovated guestrooms - June 2024

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Dreams Villamagna Nuevo Vallarta
Wyndham Alltra Vallarta All Inclusive Resort
Dreams Villamagna Nuevo Vallarta All Inclusive
Wyndham Alltra Riviera Nayarit All Inclusive Resort

Frequently asked questions

What is the cancellation policy at Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa?

Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa?

As of 30 Oct 2025, prices found for a 1-night stay for 2 adults at Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa on 31 Oct 2025 start from NZ$578.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa?

Yep, Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa is a short 4-minute walk from Nuevo Vallarta Beach. Fun beach activities include yoga and volleyball.

Is there a spa on site at Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa?

Yep, there is an onsite spa at Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa have a pool?

Yep, and guests love it! Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa?

Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa features 3 outdoor pools, a full-service spa and 7 restaurants. All guestrooms come with 24-hour room service and free minibar items.

What makes Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa.

Is Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa family-friendly?

You bet! With amenities such as babysitting services and a playground, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa is a hit with families.

Does Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa serve breakfast?

Yeah, complimentary buffet breakfast is offered daily between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa?

No, Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa?

Yep, they've got a beach bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa?

No, only service animals are allowed.

Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 57 out of 116 reviews
Rating 8 - Good. 29 out of 116 reviews
Rating 6 - Okay. 15 out of 116 reviews
Rating 4 - Poor. 8 out of 116 reviews
Rating 2 - Terrible. 7 out of 116 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 5 nights in Jul 2025

10/10 Excellent

Arturo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, great view and staff so warm and friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Stayed 1 night in Jul 2025

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so accommodating and friendly .It was a winderful experience
Stayed 2 nights in Jul 2025

10/10 Excellent

Rogelio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centralized. Easy to get around. Very clean. Staff is very nice and helpful.
Stayed 5 nights in Apr 2025

8/10 Good

Catharina Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurants were really good. The room was beautiful, but some maintenance is required with ceiling fans in some. We had a lot of options for pools.
Stayed 6 nights in Jul 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the dinner restaurant options, the three pools to choose from, the staff was exceptional with communication, communication, and entertainment, and such a comfortable, relaxing environment!
Stayed 6 nights in Jul 2025

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a problem with our AC, but Sofi with the concierge got us a new room ASAP. She was incredibly helpful!
Stayed 1 night in Jul 2025

10/10 Excellent

Vicente

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I dont know why this has a 7 rating it should definitely be a 10. Really good Hotel!
Stayed 2 nights in Jul 2025

10/10 Excellent

Maggie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property the food was delicious! Staff was very friendly and helpful. Only thing was missing was the swim bar and cevicheria!
Stayed 4 nights in Jul 2025

10/10 Excellent

Stacey

Stayed 2 nights in Jul 2025

2/10 Terrible

Mohamad

Stayed 3 nights in Jul 2025

8/10 Good

ryo

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very good
Stayed 8 nights in Jul 2025

10/10 Excellent

Lizethe Pomares

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very safe, and the staff was always very friendly. The only complaints I have are that the lounge chairs in the beach area were very old/dirty, and that the restaurants only opened on certain days. But even with all that, our experience was very pleasant. El hotel muy seguro, el personal muy amable siempre, las únicas quejas que tengo es que los camastros en el área de playa estaban muy viejos/sucios y el hecho de que los restaurante solo abrían determinados días. Pero con todo y eso nuestra experiencia fue muy placentera.
Stayed 3 nights in Jul 2025

6/10 Okay

rogelio

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice staff
Stayed 5 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Amenities
I had a rat in our suite
Stayed 5 nights in Jul 2025

4/10 Poor

Dan

Travelled with family
Room service times were excessive. Up to an hour. Even for just coffee. Left early for the day arrived back at 315 pm. Room not cleaned. Had to make several requests as we were told 10 minutes each time. A room clean by 5 pm is just too late. Would not allow us to checkout as my wife went shopping and when I checked out, they would not allow a checkout as her bracelet was required. Waited 20 minutes to checkout as the focus was early check in customers. Staff in pool area and restaurants were great. Food was good. I understand Fiesta Americana is implementing changes as they recent acquired this Wyndham hotel. Overall friendly but no interest or sense of urgency to their areas of opportunity.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alma Y

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I have a great time, love the place, my only comment is to have a more friendly Senior walks, example in the Ventanas restaurant my mom is a senior 73 and have difficulty to climb stairs and it was no other way to get in to the restaurant even though is a ramp in the outside we couldn't used the outside door.
Stayed 5 nights in Jul 2025

2/10 Terrible

Maryam

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
First off, my 4year old son got in the pool and got his toe injured and bloodied with a nail in the pool, coz they were installing a bridge for the pool in the middle of the day, so no safety there. Second off there were roaches in our room and the sink and the knobs were in awful shape. Third off none of the specialty restaurant were up to the task with a below par food, and the main buffet with limited food and mostly low quality food. Finally, shortage of bottled water, as every room was limited to four small bottles per day, in that hot and humid weather. We complained to the manager about everything that I mentioned above, but in return he answered that we picked a wrong season to travel to this hotel, how stupid is that answer!!! and finally at the end, this property does not even deserve a star, coz we have been to a lot of hotels around the world and by far this was the WORST.
Stayed 5 nights in Jul 2025

2/10 Terrible

Ana Rosa

Liked: Cleanliness, staff & service
I what I like it was the services by the employees. I did not like the service of the check in. I paid for an ocean view room and I got a partial ocean view.
Stayed 11 nights in Jun 2025

10/10 Excellent

Jorge, Anaheim

Liked: Cleanliness
Stayed 5 nights in Jun 2025

10/10 Excellent

MINH

Everything was amazing for me and my family! The rooms were also very clean and great. The staff here is amazing.
Stayed 4 nights in Jun 2025

4/10 Poor

DUONG

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
need to be improved
Stayed 4 nights in Jun 2025

6/10 Okay

Armando

Liked: Cleanliness
Food it’s ok
Stayed 2 nights in Jul 2025

8/10 Good

SHAWN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
An excellent all inclusive resort with excellent service. The buffet and the Italian restaurant were the best of the restaurants. Room service included was nice touch. Great pools and beach area. Very friendly and attentive staff.
Stayed 6 nights in Jun 2025