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Villa La Estancia Beach Resort & Spa Riviera Nayarit - All Inclusive

4.5 star property
Luxury hotel on the beach, with 2 outdoor pools

Photo gallery for Villa La Estancia Beach Resort & Spa Riviera Nayarit - All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Property video
Interior entrance
View from room
Aerial view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi
The current price is NZ$1,293
includes taxes & fees
5 Jan - 6 Jan 2026

Explore the area

View map
Paseo Cocoteros 750 Sur, Flamingos, Nuevo Nayarit, NAY, 63732
  • Place, Nuevo Vallarta Beach
    ‪4 min drive‬
  • Place, Flamingos Golf Club
    ‪5 min drive‬
  • Place, Playa Bucerías
    ‪5 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪26 min drive‬

Room options

View all photos for One Bedroom Suite

50-inch Smart TV with cable channels, TV

One Bedroom Suite

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Balcony
Separate dining area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 161 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Suite

1 bedroom, premium bedding, down duvets, in-room safe

Two Bedroom Suite

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate dining area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 206 sq m
  • 2 bedrooms
  • Partial sea view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio

1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Studio

8.6 out of 10
Excellent
(25 reviews)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2021
Separate bedroom
  • 45 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio Ocean View

1 bedroom, premium bedding, down duvets, in-room safe

Deluxe Studio Ocean View

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2021
Separate bedroom
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Three Bedroom Ocean Front

Three Bedroom Ocean Front | View from room

Three Bedroom Ocean Front

Highlights

Balcony
Separate dining area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 311 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for One Bedroom Suite Ocean View

1 bedroom, premium bedding, down duvets, in-room safe

One Bedroom Suite Ocean View

Highlights

Balcony
Separate dining area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 161 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Suite Ocean View

1 bedroom, premium bedding, down duvets, in-room safe

Two Bedroom Suite Ocean View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate dining area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 206 sq m
  • 2 bedrooms
  • Partial sea view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

About the area

Nuevo Nayarit

A luxury stay in Nuevo Nayarit awaits you at Villa La Estancia Beach Resort & Spa Riviera Nayarit - All Inclusive. You'll be within a 10-minute walk of Bay of Banderas and 2.9 km (1.8 mi) from Nuevo Vallarta Beach. Highlights at this all-inclusive hotel include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Tatewari Spa can include massages along with access to the sauna. The restaurant, La Casona, serves international cuisine and is open for breakfast and dinner. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and 24-hour gym. Business amenities include a meeting room, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a children's swimming pool. There's also the convenience of free valet parking. .Attractions within a 10-minute drive of this 4.5-property class Nuevo Nayarit hotel include Nayar Vidanta Golf and Mayan Palace Nuevo Vallarta Golf Course.

What's nearby

  • Nuevo Vallarta Beach - 4 min drive - 3.5 km
  • Flamingos Golf Club - 5 min drive - 3.1 km
  • Playa Bucerías - 5 min drive - 2.3 km
  • Nayar Vidanta Golf - 12 min drive - 8.8 km
  • Mayan Palace Nuevo Vallarta Golf Course - 12 min drive - 8.8 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 27 min drive

Restaurants

  • ‪Riu Palace Piano Bar - ‬6 min walk
  • ‪Reflect Krystal Sky Bar - ‬5 min walk
  • ‪La Peninsula - ‬6 min walk
  • ‪Villa Bar - ‬18 min walk
  • ‪Marlin Pool Bar - ‬6 min walk

About this property

Villa La Estancia Beach Resort & Spa Riviera Nayarit - All Inclusive

Luxury hotel on the beach, with 2 outdoor pools
Villa La Estancia Beach Resort & Spa Riviera Nayarit - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Villa La Estancia Beach Resort & Spa Riviera Nayarit - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Colonial hotel also offers a children's pool, outdoor tennis courts and a 24-hour fitness centre. Valet parking is free. A complete renovation of Villa La Estancia Beach Resort & Spa Riviera Nayarit - All Inclusive was completed in November 2021.

Smoking is allowed in designated areas at this 4.5-star Nuevo Nayarit hotel.

  • 250 guestrooms or units
  • 8 levels
  • 3 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Built in 2008
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Villa La Estancia Beach Resort & Spa Riviera Nayarit - All Inclusive offers 250 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Rooms open to balconies. Beds feature down duvets and premium bedding. A pillow menu is available. 50-inch Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages. Renovation of all guestrooms was completed in November 2021.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Tatewari Spa. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Similar properties

Exterior
Velas Vallarta Suites Resort All Inclusive
  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.5 out of 5, Wonderful, 1,005 reviews
The price is NZ$918
includes taxes & fees
29 Jan - 30 Jan 2026
Velas Vallarta Suites Resort All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered valet parking on site
  • Limited on-site valet parking

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Patron
  • La Casona
  • La Parrilla
  • La Trattoria

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour gym
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 3 buildings
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Colonial architecture
  • Designated smoking areas
  • Renovated entire property - November 2021

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Paper towels

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Villa La Estancia Beach Resort & Spa Riviera Nayarit - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes window guards in all accommodation.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Family Luxury Residences Villa Estancia Riviera Nayarit
Family Luxury Residences Villa Estancia Riviera Nayarit
Villa La Estancia Beach Resort Spa Riviera Nayarit
Villa La Estancia Beach Resort Spa Riviera Nayarit All Inclusive
Family Luxury Residences by Villa La Estancia Riviera Nayarit

Frequently asked questions

What is the cancellation policy at Villa La Estancia Beach Resort & Spa Riviera Nayarit - All Inclusive?

Villa La Estancia Beach Resort & Spa Riviera Nayarit - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Villa La Estancia Beach Resort & Spa Riviera Nayarit - All Inclusive?

As of 30 Dec 2025, prices found for a 1-night stay for 2 adults at Villa La Estancia Beach Resort & Spa Riviera Nayarit - All Inclusive on 5 Jan 2026 start from NZ$1,267.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Villa La Estancia Beach Resort & Spa Riviera Nayarit - All Inclusive?

Yep, Villa La Estancia Beach Resort & Spa Riviera Nayarit - All Inclusive has free valet parking.

Are there any beaches close to Villa La Estancia Beach Resort & Spa Riviera Nayarit - All Inclusive?

The closest beach to Villa La Estancia Beach Resort & Spa Riviera Nayarit - All Inclusive is Playa Bucerías (2.1 km).

Is there a spa on site at Villa La Estancia Beach Resort & Spa Riviera Nayarit - All Inclusive?

Yep, Tatewari Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy services like massages.

Does Villa La Estancia Beach Resort & Spa Riviera Nayarit - All Inclusive have a pool?

Villa La Estancia Beach Resort & Spa Riviera Nayarit - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Villa La Estancia Beach Resort & Spa Riviera Nayarit - All Inclusive?

Villa La Estancia Beach Resort & Spa Riviera Nayarit - All Inclusive features 2 outdoor pools, a full-service spa and 4 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Villa La Estancia Beach Resort & Spa Riviera Nayarit - All Inclusive a romantic place to stay?

1 hot tub and poolside dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Villa La Estancia Beach Resort & Spa Riviera Nayarit - All Inclusive.

Is Villa La Estancia Beach Resort & Spa Riviera Nayarit - All Inclusive family-friendly?

You bet! With amenities such as a children's pool and a corner/local shop, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Villa La Estancia Beach Resort & Spa Riviera Nayarit - All Inclusive is a hit with families.

Is there a free airport shuttle available at Villa La Estancia Beach Resort & Spa Riviera Nayarit - All Inclusive?

No, Villa La Estancia Beach Resort & Spa Riviera Nayarit - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Villa La Estancia Beach Resort & Spa Riviera Nayarit - All Inclusive?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Villa La Estancia Beach Resort & Spa Riviera Nayarit - All Inclusive?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Villa La Estancia Beach Resort & Spa Riviera Nayarit - All Inclusive?

No, pets and service animals are not allowed.

Villa La Estancia Beach Resort & Spa Riviera Nayarit - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 469 out of 676 reviews
Rating 8 - Good. 126 out of 676 reviews
Rating 6 - Okay. 47 out of 676 reviews
Rating 4 - Poor. 16 out of 676 reviews
Rating 2 - Terrible. 18 out of 676 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed this resort! With the all inclusive plan, you get access to the restaurants and facilities of the neighbouring resort as well. So many options for food and with the time we visited (September) there was no waits at all. The pool and ocean area were so clean. Staff are always helpful. One thing you should know however for their free spa service (with all inclusive) it is only one service for one person per room. But really we would recommend this resort nonetheless.
Stayed 6 nights in Sep 2025

8/10 Good

Antonio

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, great staff good food. Not much as in activities during the night.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kurt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always have a great experience. Alma at reception is great! Ricardo at the pool is amazing. Jesus and Daniel at the pool are the best in the industry. Hands down these employees keep us coming back. Dont be afraid! Book this place and enjoy.
Stayed 6 nights in Aug 2025

10/10 Excellent

Oliver Wendell Sutton

Stayed 5 nights in May 2025

10/10 Excellent

Shelby

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean, everyone was WONDERFUL! We were so safe, it was quiet and peaceful
Stayed 7 nights in Aug 2025

8/10 Good

Richard, Bakersfield

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved the beach view and access. Have stayed at other hotels in the area and are great but don’t have beach access front and center like Villa La Estancia. Also loved the size of the rooms and balcony. Great place to stay with family and or friends. The split room stay with one king size bed in one room and sofa bed and then adjacent room with two full size beds works great for families with teenage kids and the best part is that the two rooms are gated so it feels safer to have your kids in adjacent room but not straight access to outside without key access.
Stayed 5 nights in Jul 2025

2/10 Terrible

Dulce

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the most disappointing stays. We travel to the area at least twice a year. The front desk was unhelpful and charged us twice for an extra guest. The hotel itself is expansive. Everything is far away from hotel rooms and there is no clear signage. The set up is very choppy and the pools are small and separate from each other. Only one swim up bar at a small pool and always packed. Most areas don’t have a view of the ocean. Expect to wait in long lines for the main breakfast restaurant. Same goes for dinner. Do not recommend. Will not return.
Stayed 1 night in Apr 2025

10/10 Excellent

Gabriel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was friendly and helpful. Restaurants were all good and availability was good.
Stayed 4 nights in Aug 2025

10/10 Excellent

Xochitl, Upland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful and clean. The staff was super friendly and accommodating. The spa was amazing. Every restaurant was absolutely delicious and worth the all inclusive, they did not disappoint. We can't wait to go back!
Stayed 6 nights in Jun 2025

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, staff & service
The VIP was coupons, disappointed. Little to no entertainment at night.
Stayed 4 nights in Aug 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We used both facilites. Villa Estancia was our main stay, when we wanted night life we went to hotel side.
Stayed 4 nights in Jul 2025

10/10 Excellent

Hamed, Sherwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing ! Rooms are so clean ! Food is so yummyyy I wish I can give the hotel more than 5 star !
Stayed 5 nights in Jul 2025

10/10 Excellent

JESUS, ankeny

Liked: Cleanliness, property conditions & facilities
Good waiters at the restaurant la casona
Stayed 1 night in Jul 2025

10/10 Excellent

JESUS, ankeny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The waiters at the restaurant , , great , 👍
Stayed 2 nights in Jul 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort! David Perez is the very best along with Jair at the check in! Best wai
Stayed 7 nights in Jun 2025

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property, huge rooms, excellent for families. Love the Spa
Stayed 3 nights in Jul 2025

8/10 Good

Rocio

Stayed 5 nights in Jul 2025

10/10 Excellent

Guadalupe Yesenia

Stayed 5 nights in Jul 2025

10/10 Excellent

fiona

Liked: Cleanliness
Stayed 4 nights in Jul 2025

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2025

2/10 Terrible

Keivan Jalali

Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
ARE EXPECTING A RELAXING AND PEACEFUL VACATION? A few weeks back we used Expedia to book a flight+Hotel package to La Estansia hotel in Puerto Vallerta, Mexico for our anniversary. Expedia website clearly mentioned SERVICE ANIMALS WELCOME ( I have screenshots); we booked it all and travelled to the hotel only to be told by the hotel that “Expedia had made a mistake” and they do NOT allow any pets NOR service animals; We were devastated , at 8pm at night , tired and hungry , contacted Expedia and the only choice they gave us was the inferior sister hotel next door that was NOT up to standard. It had very poor-quality Food (flies on food and off shrimps), dirty shower room, lobby with no A/C and 100F, one staff entered our room late evening without knocking just to get a plate from our kitchen; the hotel even charged us cleaning fee for my little Service animal. As a result of all this unplanned distress for ending up in a NOT-up-to-standard hotel because of Expedia’s huge mistake that completely ruined our anniversary celebrations, my wife was in a really bad state of panic attack and could not sleep all night; we wanted to travel back next day but she was not well at all to be able to travel. Expedia offered us some cashback that was never a replacement for the lost time and stress and anxiety and emotional distress that we felt during that week.
Stayed 6 nights in Jul 2025

2/10 Terrible

Hayan, Tigard

Travelled with family
Food selection was limited and only a few restaurants, and hard to make a reservation
Stayed 4 nights in Jul 2025

8/10 Good

mohammad mehdi khorrami

Stayed 2 nights in Jul 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked that you could go to either resort and use both amenities. The staff was all very friendly and the food was delicious.
Stayed 5 nights in Jul 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was good, but the all inclusive was a bit weird. You still had to sign for every meal and drink which is not normal for all inclusive. We stayed in a 1 bedroom suite and fridge was not stocked on arrival either. Great place but needs some improvements.
Stayed 3 nights in Jul 2025