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DoubleTree by Hilton Omaha Downtown

4.0 star property
Hotel with 2 restaurants, 8-minute walk to Creighton University

Photo gallery for DoubleTree by Hilton Omaha Downtown

Indoor pool
Lobby
Indoor pool
Ballroom
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Pet-friendly
The current price is NZ$183
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
1616 Dodge St, Omaha, NE, 68102
  • Place, Creighton University
    ‪5 min walk‬
  • Place, Charles Schwab Field Omaha
    ‪11 min walk‬
  • Place, CHI Health Center Omaha
    ‪11 min walk‬
  • Airport, Omaha, NE (OMA-Eppley Field)
    ‪7 min drive‬

Room options

View all photos for Two Queen Beds, Non-Smoking, Accessible

Premium bedding, desk, laptop workspace, iron/ironing board

Two Queen Beds, Non-Smoking, Accessible

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, Non-Smoking, Accessible

Premium bedding, desk, laptop workspace, iron/ironing board

One King Bed, Non-Smoking, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Premium bedding
Hairdryer
Shower/bath combination
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds, Non-Smoking, Roll In Shower

Premium bedding, desk, laptop workspace, iron/ironing board

Two Queen Beds, Non-Smoking, Roll In Shower

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, Non-Smoking, Accessible

Premium bedding, desk, laptop workspace, iron/ironing board

One King Bed, Non-Smoking, Accessible

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Premium bedding
Hairdryer
Shower/bath combination
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Dining table
TV
Premium bedding
  • 46 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for King Deluxe

Premium bedding, desk, laptop workspace, iron/ironing board

King Deluxe

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queens Deluxe

Premium bedding, desk, laptop workspace, iron/ironing board

2 Queens Deluxe

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (294 SQ FT)

Room, 1 King Bed (294 SQ FT)

Room, 1 King Bed (294 SQ FT)

8.0 out of 10
Very good
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

King Room - Disability Access/Non-Smoking

  • Sleeps 4

King Room with Roll-In Shower - Disability Access

  • Sleeps 4

King Studio Suite-Non-Smoking

  • Sleeps 3

Deluxe King Room-Non-Smoking

  • Sleeps 3

2 Queen Beds, Deluxe Room, Non-Smoking

  • Sleeps 4

Presidential Suite With 1 King Bed-Non-Smoking, 653 Sq Ft

  • Sleeps 3

Two Queen Room

  • Sleeps 4

View all photos for 2 Qn Mobility Accessible Bathtub No Smok

Premium bedding, desk, laptop workspace, iron/ironing board

2 Qn Mobility Accessible Bathtub No Smok

  • Sleeps 4

King Room-Non-Smoking

  • Sleeps 3

King Room

  • Sleeps 3

Guest Room With 2 Queen Beds And Roll In Shower-Mobility Accessible Non-Smoking

  • Sleeps 4

View all photos for King Studio Non Smoking

Standard Room

King Studio Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Dining table
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Presidential

Premium bedding, desk, laptop workspace, iron/ironing board

King Presidential

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Dining table
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Parlor)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed (Parlor)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Dining table
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queens

Premium bedding, desk, laptop workspace, iron/ironing board

2 Queens

7.8 out of 10
Good
(31 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Omaha

DoubleTree by Hilton Omaha Downtown places you in the centre of Omaha, within just a 15-minute stroll of popular places like Creighton University and Charles Schwab Field Omaha. Highlights at this hotel include 2 restaurants, an indoor swimming pool and a free airport shuttle. .City Center Pub is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 29999 square feet (2787 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also self parking, along with the convenience of a free area shuttle. .Attractions within a 10-minute drive of this 4-property class Downtown Omaha hotel include Henry Doorly Zoo and Aquarium and CHI Health Center Omaha.

What's nearby

  • Creighton University - 5 min walk - 0.4 km
  • Orpheum Theater - 6 min walk - 0.6 km
  • Charles Schwab Field Omaha - 11 min walk - 1.0 km
  • CHI Health Center Omaha - 11 min walk - 1.0 km
  • Harrah's Council Bluffs Casino - 5 min drive - 4.3 km

Getting around

  • Omaha Station - 7 min drive
  • Omaha, NE (OMA-Eppley Field) - 8 min drive

Restaurants

  • ‪Astute - ‬5 min walk
  • ‪Omaha Tap House - ‬6 min walk
  • ‪Block 16 - ‬7 min walk
  • ‪Pickleman's Gourmet Cafe - ‬6 min walk
  • ‪Signatures Restaurant & Bar - ‬1 min walk

About this property

DoubleTree by Hilton Omaha Downtown

Hotel with 2 restaurants, 8-minute walk to Creighton University
DoubleTree by Hilton Omaha Downtown offers its guests an indoor pool and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 29999 square feet (2787 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly DoubleTree by Hilton Omaha Downtown. An area shuttle within 4 mi and A roundtrip airport shuttle (available on request) are free. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Omaha hotel.

  • 414 guestrooms or units
  • 14 levels
  • 2 dining venues
  • Conference rooms
  • 29999 sq ft of conference space
  • 2787 sq. m of conference space
  • Built in 1969
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
DoubleTree by Hilton Omaha Downtown offers 414 air-conditioned accommodations with free newspapers and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Omaha hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

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Hilton Garden Inn Omaha Downtown/Old Market Area
  • Pool
  • Pet-friendly
  • Free WiFi
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4.5 out of 5, Wonderful, 1,070 reviews
The price is NZ$183
includes taxes & fees
16 Nov - 17 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 4:30 AM to 11:30 PM on request
  • Free area shuttle up to 4 mi
  • Free train station pick-up shuttle
  • Parking on site (USD 15 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 18 for adults and USD 6 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • City Center Pub
  • Signatures Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 29,999 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1969
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 18.00 for adults and from USD 6.00 for children
  • Self-parking fee: USD 15.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Omaha Downtown
DoubleTree Hilton Omaha Downtown
DoubleTree Omaha Downtown
Hilton Omaha Downtown
Doubletree Hotel Omaha Downtown
Doubletree Omaha
Omaha Doubletree
DoubleTree Hilton Omaha Downtown Hotel
Doubletree By Hilton Omaha
DoubleTree by Hilton Omaha Downtown Hotel
DoubleTree by Hilton Omaha Downtown Omaha
DoubleTree by Hilton Omaha Downtown Hotel Omaha

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Omaha Downtown?

DoubleTree by Hilton Omaha Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Omaha Downtown?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Omaha Downtown on 30 Nov 2025 start from NZ$183.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Omaha Downtown?

Yep, DoubleTree by Hilton Omaha Downtown has a self car park for USD 15.00 per day.

Are there any beaches close to DoubleTree by Hilton Omaha Downtown?

The closest beach to DoubleTree by Hilton Omaha Downtown is Lake Manawa Beach (9.3 km).

Does DoubleTree by Hilton Omaha Downtown have a pool?

DoubleTree by Hilton Omaha Downtown has an indoor pool.

What makes DoubleTree by Hilton Omaha Downtown a romantic place to stay?

Romance packages and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at DoubleTree by Hilton Omaha Downtown.

Is DoubleTree by Hilton Omaha Downtown family-friendly?

You bet! With amenities such as laundry facilities and a free local area shuttle, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Omaha Downtown is a hit with families.

Does DoubleTree by Hilton Omaha Downtown serve breakfast?

Yeah, buffet brekkie is available daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Omaha Downtown?

Yep, there's a free airport shuttle that runs from 4:30 AM - 11:30 PM on request.

Is there a bar or restaurant at DoubleTree by Hilton Omaha Downtown?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Omaha Downtown?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton Omaha Downtown?

Furry friends are welcome at DoubleTree by Hilton Omaha Downtown, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Reviews

DoubleTree by Hilton Omaha Downtown Reviews

7.2

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 338 out of 1001 reviews
Rating 8 - Good. 246 out of 1001 reviews
Rating 6 - Okay. 179 out of 1001 reviews
Rating 4 - Poor. 121 out of 1001 reviews
Rating 2 - Terrible. 117 out of 1001 reviews

Reviews

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All wonderful except store for snacks area was not open all night and they did not have outlets for phone Chargers. I forgot my plug. Very annoying because I could not charge anything.
Stayed 1 night in Jul 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel & staff

It was a good stay... parking is ok not greatest but ok. Pool need more tidying during day then it got ...not enough towels in area. Asked for towels from maid never recieved had to call clear to front desk twice once each night and wait dor them. Bht room good , bes comfortable, not to comfy pillows but very spacious bathroom. And 4.00 for bottle water is crazy. ( not customer friendly price)
Stayed 1 night in Jul 2025

8/10 Good

Zachary

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Great

Busy day in Omaha. Restaurant bartender was excellent and quick! Front desk staff was very helpful and kind. Would book here again. Trash cans in the room were very small and there were no trash bags.
Stayed 1 night in Jul 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Fabiola

❤️
Stayed 1 night in Jun 2025

8/10 Good

Brandon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located, within walking distance of the Gene Leahy Park and the old downtown area. But they also provide shuttle service, which is awesome. We spent a lot of time waiting for the elevators, and I'd like to see a better selection on the restaurant menu, but overall, it was a good experience. The indoor pool was nice, but I love a hot tub, and that was missing.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic! The rooms could have used a mini fridge, or even more working ice machines on each floor (we tried 5 different floors. But otherwise, it was clean enough, people were great, and we had a great stay. Thank you!
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, property conditions & facilities
Incredibly friendly and helpful employees
Stayed 3 nights in Jul 2025

10/10 Excellent

Sajag

Stayed 1 night in Jul 2025

10/10 Excellent

Amber

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Emily

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
It was a good experience for the most part. Loved the size of the room with having kids. Didn't like having to pay for parking each day or that you don't get complimentary breakfast. Definitely not worth what they charged per person either. On the other hand they do have a Starbucks in the lobby would have been even cooler if the barista stayed in eyes view of the register to serve. Ended up having to get coffee after we checked out and left. All the front desk ladies were super nice and helpful though! If you're a first time visitor like we were note that's the hotel is DOWNTOWN and basically all the roads are one ways. Our GPS actually took us to floor one but the lobby is floor two which threw us for a loop.
Stayed 3 nights in Jul 2025

10/10 Excellent

Adomale

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I recently stayed at this hotel and had a pleasant experience overall. The staff were exceptionally kind and welcoming, always ready to assist with a smile. I really appreciated their friendliness and helpfulness during my stay. However, I would advise caution if you plan on walking around the surrounding area at night, as it felt a bit unsafe. Despite that, I still enjoyed my stay and would consider returning.
Stayed 2 nights in Jul 2025

2/10 Terrible

Heidi

Disliked: Cleanliness, amenities, property conditions & facilities
They had plumbing issues. The two rooms I booked had steaming, scalding water in the TOILET and SHOWER didn't work. Hot and cold were switched, so I requested to be moved. They moved us exactly 10 floors up into the same rooms as on the 4th floor. IT HAD THE EXACT SAME PROBLEM. We were attending two doctoral graduations at Creighton, I went home with Covid to top it all off. Horrible. I am a HIlton Honors member as well. $1200 for those two rooms and they were unsafe. I was so upset, I had to wait and deal with it when I got home. I deserve an entire comp for that wretched experience and Hilton Honors will be working with me.
Stayed 3 nights in May 2025

10/10 Excellent

Danna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Justin

Stayed 4 nights in Jun 2025

6/10 Okay

Pamela

Travelled with family
It was mediocre and overpriced. The staff were friendly and helpful. The tournament atmosphere was its saving grace.
Stayed 3 nights in Jun 2025

6/10 Okay

Kevin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not a fan.

Visiting during the College World Series so I understand things are a bit strained from a staffing perspective. That said, our first room (we requested a new one) had a very used soap bar in the shower, leaking toilet tank thru the flush handle, & mold on the shower curtain. Food situation was busted....I'll keep it at that. The shuttle service and drivers were the loan bright spot. Actually, the staff behind the desk did thier best fielding what I could see/hear as an endless list of complaints....their was a clip board pages deep.
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay as always and so convenient to the men’s CWS
Stayed 2 nights in Jun 2025

10/10 Excellent

Ravi Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

Justin

Travelled with family
Even though I payed through Expedia the front desk lady ran my card for the full amount. I’m still waiting for the pending charge to drop off of my card. I also felt like the staff was ok. They never seemed happy to help. More just obligated. No experience felt warm.
Stayed 2 nights in Jun 2025

8/10 Good

Don

I’ve machine wasn’t working on the 5th floor.
Stayed 1 night in Jun 2025

4/10 Poor

Balwinder

Business traveller
Disliked: Cleanliness
My card was charged twice for accidental deposit and my legs were itchy fell like something was biting me.
Stayed 1 night in Jun 2025

10/10 Excellent

Jesse

Liked: Cleanliness, amenities, property conditions & facilities
I love the swimming pool. also, the front desk staff was amazing, loved it,
Stayed 2 nights in May 2025

10/10 Excellent

Hajir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in May 2025