See all properties
Save

DoubleTree by Hilton Omaha Downtown

4.0 star property
Hotel with 2 restaurants, a short walk to Creighton University

Photo gallery for DoubleTree by Hilton Omaha Downtown

Indoor pool
Indoor pool
Reception
Exterior
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Pet-friendly
  • Parking available
The current price is NZ$201
includes taxes & fees
26 May - 27 May

Explore the area

Map
1616 Dodge St, Omaha, NE, 68102
  • Creighton University
    ‪8 min walk‬
  • Charles Schwab Field Omaha
    ‪14 min walk‬
  • CHI Health Center Omaha
    ‪15 min walk‬
  • Omaha, NE (OMA-Eppley Field)
    ‪8 min drive‬

Room options

View all photos for 2 Queens

Premium bedding, desk, laptop workspace, iron/ironing board

2 Queens

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
  • City view
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds, Non-Smoking, Roll In Shower

Premium bedding, desk, laptop workspace, iron/ironing board

Two Queen Beds, Non-Smoking, Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • City view
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Deluxe

Premium bedding, desk, laptop workspace, iron/ironing board

King Deluxe

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

Premium bedding, desk, laptop workspace, iron/ironing board

One King Bed, Non-Smoking, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Premium bedding
Shower/bath combination
Private bathroom
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queens Deluxe

Premium bedding, desk, laptop workspace, iron/ironing board

2 Queens Deluxe

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • City view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds, Non-Smoking, Accessible

Combined shower/bathtub, free toiletries, hair dryer, towels

Two Queen Beds, Non-Smoking, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (294 SQ FT)

Room, 1 King Bed (294 SQ FT)

Room, 1 King Bed (294 SQ FT)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Studio Non Smoking

Standard Room

King Studio Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Dining table
  • City view
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Dining table
TV
Premium bedding
  • City view
  • 46 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed (Parlor)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed (Parlor)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Dining table
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Presidential

Premium bedding, desk, laptop workspace, iron/ironing board

King Presidential

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Dining table
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

Premium bedding, desk, laptop workspace, iron/ironing board

One King Bed, Non-Smoking, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Premium bedding
Shower/bath combination
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Indoor pool, outdoor pool

Omaha Marriott

Central Omaha
  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 1,000 reviews
The price is NZ$230
includes taxes & fees
25 May - 26 May
Omaha Marriott

About the area

Omaha

DoubleTree by Hilton Omaha Downtown places you in the centre of Omaha, within just a 15-minute stroll of popular places like Creighton University and Charles Schwab Field Omaha. Highlights at this hotel include 2 restaurants, an indoor swimming pool and a free airport shuttle. .City Center Pub is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 29999 square feet (2787 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Each morning buffet breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also self parking, along with the convenience of a free area shuttle. .Attractions within a 10-minute drive of this 4-property class Downtown Omaha hotel include Henry Doorly Zoo and Aquarium and CHI Health Center Omaha.

What's nearby

  • Orpheum Theater - 6 min walk - 0.5 km
  • Creighton University - 8 min walk - 0.7 km
  • Charles Schwab Field Omaha - 14 min walk - 1.2 km
  • CHI Health Center Omaha - 15 min walk - 1.3 km
  • Henry Doorly Zoo and Aquarium - 6 min drive - 4.9 km

Getting around

  • Omaha Station - 7 min drive
  • Omaha, NE (OMA-Eppley Field) - 8 min drive

Restaurants

  • ‪Akarui - ‬8 min walk
  • ‪Holland Performing Arts Center - ‬7 min walk
  • ‪Omaha Tap House - ‬7 min walk
  • ‪Pickleman's Gourmet Cafe - ‬6 min walk
  • ‪Block 16 - ‬6 min walk

About this property

DoubleTree by Hilton Omaha Downtown

Hotel with 2 restaurants, a short walk to Creighton University
DoubleTree by Hilton Omaha Downtown offers its guests an indoor pool and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 29999 square feet (2787 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly DoubleTree by Hilton Omaha Downtown. An area shuttle within 4 mi and A roundtrip airport shuttle (available on request) are free. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Omaha hotel.

  • 414 guestrooms or units
  • 14 levels
  • 2 dining venues
  • Conference rooms
  • 29999 sq ft of conference space
  • 2787 sq. m of conference space
  • Built in 1969
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
DoubleTree by Hilton Omaha Downtown offers 414 air-conditioned accommodations with free newspapers and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Omaha hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Languages

English

Similar properties

Exterior

Hyatt Place Omaha Downtown Old Market

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,161 reviews
The price is NZ$212
includes taxes & fees
18 May - 19 May
Hyatt Place Omaha Downtown Old Market

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 4:30 AM to 11:30 PM on request
  • Free area shuttle up to 4 mi
  • Area shuttle
  • Free train station pick-up shuttle
  • Parking on site (USD 15 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available for a fee: USD 17.50 for adults and USD 6 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • City Center Pub
  • Signatures Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 29,999 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 17.50 for adults and from USD 6.00 for children
  • Self-parking fee: USD 15.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Omaha Downtown
DoubleTree Hilton Omaha Downtown
DoubleTree Omaha Downtown
Hilton Omaha Downtown
Doubletree Hotel Omaha Downtown
Doubletree Omaha
Omaha Doubletree
DoubleTree Hilton Omaha Downtown Hotel
Doubletree By Hilton Omaha
DoubleTree by Hilton Omaha Downtown Hotel
DoubleTree by Hilton Omaha Downtown Omaha
DoubleTree by Hilton Omaha Downtown Hotel Omaha

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Omaha Downtown?

DoubleTree by Hilton Omaha Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Omaha Downtown?

As of 2 May 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Omaha Downtown on 26 May 2025 start from NZ$201.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Omaha Downtown?

Yep, DoubleTree by Hilton Omaha Downtown has a self car park for USD 15.00 per day.

Are there any beaches close to DoubleTree by Hilton Omaha Downtown?

The closest beach to DoubleTree by Hilton Omaha Downtown is Lake Manawa Beach (9.3 km).

Does DoubleTree by Hilton Omaha Downtown have a pool?

DoubleTree by Hilton Omaha Downtown has an indoor pool.

What makes DoubleTree by Hilton Omaha Downtown a romantic place to stay?

Romance packages and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at DoubleTree by Hilton Omaha Downtown.

Is DoubleTree by Hilton Omaha Downtown family-friendly?

You bet! With amenities such as laundry facilities and a free local area shuttle, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Omaha Downtown is a hit with families.

Does DoubleTree by Hilton Omaha Downtown serve breakfast?

Yeah, buffet brekkie is available daily.

Is there a free airport shuttle available at DoubleTree by Hilton Omaha Downtown?

Yep, there's a free airport shuttle that runs from 4:30 AM - 11:30 PM on request.

Is there a bar or restaurant at DoubleTree by Hilton Omaha Downtown?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Omaha Downtown?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton Omaha Downtown?

Furry friends are welcome at DoubleTree by Hilton Omaha Downtown, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

DoubleTree by Hilton Omaha Downtown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 327 out of 1000 reviews
Rating 8 - Good. 244 out of 1000 reviews
Rating 6 - Okay. 181 out of 1000 reviews
Rating 4 - Poor. 129 out of 1000 reviews
Rating 2 - Terrible. 119 out of 1000 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Jaira

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Samantha

Liked: Staff & service, room comfort

Lovely Staff, Needs Updated/Renovations

The staff were amazing. Mackenzie & Michelle(?) at the front desk, Dennis the shuttle driver, the ladies who worked the breakfast buffet, & the bartender/server at the bar/grill were all very friendly & provided excellent customer service. The only qualms we had were with the condition of our room & the establishment overall. Considering the Hilton/Doubletree reputation, we were surprised by the condition of our room. There is a definite need for this property to be renovated. In our room, the wall had wallpaper paste all over it. The carpet was frayed at the entry way to the room. In the bathroom, the grout in the shower was black & the exhaust fan was half hanging out of the ceiling. The shower was difficult to use & the water only came out very hot. The dresser in our room had a lot of scratches & a chunk missing out of it & one of the bedside lamps had a lot of chips in it. We were also disappointed with the breakfast buffet. Considering the price ($18 per person), the selection wasn't spectacular & most of the food that was supposed to be hot was barely warm or even cold. Given the price per night along with the additional charges of parking, breakfast, etc. we were just disappointed. There isn't an enclosed walkway from the parking garage to the hotel, which in the winter is a bummer. I don't think we will stay at this location again because of the cost & condition. We've stayed at hotels (even motels) that have cost less per night & were much better quality.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ghulam

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The best hotel ever. Really quiet and nice place
Stayed 1 night in Dec 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Kendall

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice place.. a little older but still nice. would stay there again for sure. walking distance to the Theater
Stayed 1 night in Dec 2024

4/10 Poor

Emily

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Wouldn’t recommend

To start the parking (finding the parking) was very difficult. I had to call the hotel to find out where to park. Upon walking into the hotel the front desk staff was very nice. That’s about where my great experience was over. Getting on the the elevator it was very shaky and small. Then getting to the 18th floor where we had a 2 bedroom family room when we got to our room and opened the door we had to shove and once inside the door almost fell off the hinges because they were loose we had to lift up on the door and push it closed. Then first world problems the TVs were not working so had to call someone to come change the input as we didn’t have access to that remote. When they get their the laughed at the door and stated someone should fix that… no duh. Then upon going into the bathroom we found out the sick had no hot water when you turned the faucet there was nothing, then when we went to take a shower it was luke warm never got hot even when cracked all the way up. My kids wanted to go swimming so took them down to the pool but soon found out it was not warm either and didn’t swim long. We didn’t wait the breakfast so don’t know how that was. It’s clear this hotel needs a big renovation and I’m sure the draw is the location so close to the event center but to pay what we did and the quality was disappointing.
Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our experience at the double tree!!
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

10/10 Excellent

Abdihakim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

6/10 Okay

Richard, Phoenix

Travelled with family
Liked: Staff & service
Clear there hasn't been an update of the property in a while. As a place to crash, it was fine. But clear wear and tear in the room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Nov 2024

10/10 Excellent

Olivia

Stayed 2 nights in Oct 2024

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The location and view was awesome!

The location was awesome! Being right downtown and in the middle of everything could not be beat! I felt that the price was well worth the location and the overall quality of the room. The only complaints would be, there was no mini refrigerator and microwave was broken. It had the cabinet for refrigerator, but it was empty when you opened it. So we couldn't store any leftover foods from the restaurants we visited and also had to warm up food in the downstairs lobby. However, it really wasn't a huge deal. We didn't visit Omaha to eat in our hotel room. Everything else was spot on!
Stayed 4 nights in Oct 2024

8/10 Good

Jarod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Padraig

Travelled with family
Liked: Staff & service
Okay everyone who stays here knows this property is in need of updating, revamping, and an overhaul. The location can't be beat. The rates are great too. But by far the best thing about this hotel is the customer service. Front desk agents Justina and Nautica were absolutely fabulous.....genuinely kind, professional, helpful, accommodating, with great attitudes. Mrs Marquardt these women are a huge asset to your hotel and operation. I travel often with work so I'm hard to impress. Shout out to Greg the shuttle driver as well. While there are other nicer hotels in the area I will keep coming back to the DoubleTree Hilton when in town because of the outstanding customer service and staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

CHRSTINA

Stayed 2 nights in Oct 2024

10/10 Excellent

Ahmed

Stayed 1 night in Sep 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Tracy

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Megan

Liked: Cleanliness, staff & service, room comfort

Nice hotel

Nice older hotel with friendly staff and easy parking. The water was having issues and I’d have to let it run for 10-15 mins to get hot shower water.
Stayed 1 night in Sep 2024

10/10 Excellent

garland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always top notch customer service on every visit. The front desk staff always keeps you informed, very friendly, proffessional customer service agents. The restaurant breakfast buffet is top notch. And this year i tried the bar in the hotel and had a reuben sandwhich with fries. It was so yummy and delicious. Can't wait till I book my next stay with your great hotel.
Stayed 5 nights in Sep 2024

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
When we got there we had to wait after we were told we could check in early. That wasn’t bad but inconvenient. When we got to our room it was not the room we expected at all. We were told we had a seperate living room from the bedroom but we just had one big room. The bathroom had black mold above the sink, the tub looked as though it had been painted and the paint around the drain was coming off pretty bad. We were told that we would have a large bathroom which also was not the case. The bed was like sleeping on a cot because it was so hard. The lining around the bed was coming off. The furniture was very dated. The table had exposed wood because it was so old. The mini fridge smelt bad…. It was really disappointing because the rest of the hotel was very nice. I have stayed at a few double trees and this one by far was the worst one. I guess I will go back to the embassy suites from now on. I would not recommend this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best shuttle transportation

Shuttle to baseball field and other places was fantastic
Stayed 1 night in Jun 2024

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024