Onsen Hot Pools Tours and Activities

We stayed in a 3 bedroom villa. First thing u need to know is the 3rd bedroom downstairs has a single bed. This threw things out for us as our youngest didn't want to sleep downstairs on her own, so our giant teenager had to have a single bed while the younger child had a double bed all to themselves. Knowing the layout would have changed my decision. The downstairs of the villa was freezing, the air con wasn't working properly. How a property doesn't have proper heating in the NZ winter is beyond me. We asked for it to be fixed, they brought over some small heaters. That warmed it up, housekeeping them took them away the following day. Housekeeping was so hit and miss. Some days they replaced a couple of towels, others all, other just took out the rubbish etc. Kitchen not properly stocked made it hard to cook. Villa 53 car park is not in front of the unit. Such a bizarre set up.

Very quiet location close to Queenstown central . Room was serviced to a high standard , restaurant staff lovely . Breakfast is expensive but had on last day and was not disappointed. Only downside encountered was it was park where you like so if you weren’t in car park late afternoon early evening often no parks left in complex . We stayed in a 2 bed room, good size , large shower space but bathroom on the small side. Overall great stay and would recommend.

Staff was friendly, location is best very close to all