See all properties
Save

Lake Buena Vista Resort Village & Spa

4.0 star property
Condo resort connected to a shopping centre in Orlando with 3 restaurants

Photo gallery for Lake Buena Vista Resort Village & Spa

2 outdoor pools, a heated pool, open 8:00 AM to 10:00 PM, pool umbrellas
Couples treatment room(s), sauna, hot tub, body treatments, hydrotherapy
Exterior
Family Suite, 2 Bedrooms, 2 Bathrooms, Fireworks View | Living room
Couples treatment room(s), sauna, hot tub, body treatments, hydrotherapy

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
The current price is NZ$346
includes taxes & fees
19 May - 20 May

Explore the area

Map
8113 Resort Village Drive, Orlando, FL, 32821
  • Lake Buena Vista Factory Stores
    ‪6 min walk‬
  • Orlando Vineland Premium Outlets
    ‪6 min drive‬
  • Disney Springs™
    ‪8 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 Bedroom

32-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • 84 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Suite, 4 Bedrooms, Kitchen

32-inch flat-screen TV with cable channels, TV

Family Suite, 4 Bedrooms, Kitchen

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • 167 sq m
  • 4 bedrooms
  • 4 bathrooms
  • Sleeps 12
  • 2 King Beds, 4 Double Beds and 1 Queen Sofa Bed

View all photos for Suite, 2 Bedrooms, Balcony

32-inch flat-screen TV with cable channels, TV

Suite, 2 Bedrooms, Balcony

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 100 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Suite, 2 Bedrooms, Balcony, Pool View

Suite, 2 Bedrooms, Balcony, Pool View | View from room

Suite, 2 Bedrooms, Balcony, Pool View

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 100 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Family Suite, 2 Bedrooms, 2 Bathrooms, Fireworks View

32-inch flat-screen TV with cable channels, TV

Family Suite, 2 Bedrooms, 2 Bathrooms, Fireworks View

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • Resort view
  • 100 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Family Suite, 3 Bedrooms, 2 Bathrooms

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Family Suite, 3 Bedrooms, 2 Bathrooms

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • 116 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Family Suite, 3 Bedrooms, 2 Bathrooms, Fireworks View

Full-sized fridge, microwave, oven, stovetop

Family Suite, 3 Bedrooms, 2 Bathrooms, Fireworks View

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • Resort view
  • 116 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Family Suite, 3 Bedrooms, 3 Bathrooms

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Family Suite, 3 Bedrooms, 3 Bathrooms

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • 133 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Deluxe Suite, 4 Bedrooms, Balcony

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Deluxe Suite, 4 Bedrooms, Balcony

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • 202 sq m
  • 4 bedrooms
  • 4 bathrooms
  • Sleeps 12
  • 2 King Beds, 4 Double Beds and 1 Queen Sofa Bed

You may also like

Ad
Mediterranean cuisine

Walt Disney World Swan Reserve

Bay Lake
  • On private beach
  • Pool
  • Hot tub
  • Spa
4.6 out of 5, Wonderful, 715 reviews
The price is NZ$626
includes taxes & fees
22 May - 23 May
Walt Disney World Swan Reserve

About the area

Orlando

At Lake Buena Vista Resort Village & Spa, you'll be connected to a shopping centre and 0.5 km (0.3 mi) from Lake Buena Vista Factory Stores. Highlights at this condo resort include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .You can enjoy a flat-screen TV with cable channels, and each condo features a washer/dryer, free WiFi and a dining area. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include a jetted bath and free toiletries, while a pillowtop bed and premium bedding invite a good night's rest. A living room, a separate bath and shower and a coffee/tea maker are also available. .A relaxing visit to Reflections Spa & Salon can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The restaurant, Frankie Farrells IrishPub, serves Irish cuisine and is open for breakfast, lunch and dinner. LBV Village Bar & Grill is the condo resort's own bar, serving drinks along with breakfast and lunch. Enjoy the 3 hot tubs, 24-hour gym and steam room plus access to a playground. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a 24-hour business centre. Each morning full breakfast is served between 8:00 AM and 10:00 AM. There's also free self parking, along with the convenience of a free theme park shuttle. .Sights within a 10-minute drive of this 4-property class Orlando condo resort include Orlando Vineland Premium Outlets and Disney Springs™.
View more Condo resorts in OrlandoOpens in a new window

What's nearby

  • Lake Buena Vista Factory Stores - 6 min walk - 0.5 km
  • Orlando Vineland Premium Outlets - 6 min drive - 5.5 km
  • Disney Springs™ - 8 min drive - 6.5 km
  • SeaWorld® Orlando - 9 min drive - 9.8 km
  • Epcot® - 14 min drive - 11.3 km

Getting around

  • Tupperware Station - 17 min drive
  • Kissimmee Station - 18 min drive
  • Orlando International Airport (MCO) - 23 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬14 min walk
  • ‪Wendy's - ‬12 min walk
  • ‪Miller's Ale House - ‬18 min walk
  • ‪Olive Garden - ‬3 min drive
  • ‪Churromania - ‬17 min walk

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Lake Buena Vista Resort Village & Spa

Condo resort connected to a shopping centre in Orlando with 3 restaurants
Lake Buena Vista Resort Village & Spa offers its guests a full-service spa, 2 outdoor swimming pools, and 3 hot tubs along with a waterslide and a steam room. There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A children's pool, a 24-hour fitness centre, and spa services are also featured at Lake Buena Vista Resort Village & Spa. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Orlando condo resort.

  • 475 guestrooms or units
  • 5 buildings
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
Lake Buena Vista Resort Village & Spa offers 475 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Accommodation at this 4-star condo resort has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower with in-room jetted baths, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board.

Reflections Spa & Salon has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open selected days. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

Arabic, English, Portuguese, Spanish

Similar properties

Aerial view

The Grove Resort & Water Park Orlando

  • Pool
  • Hot tub
  • Kids pool
  • Waterslide
4.0 out of 5, Very good, 7,669 reviews
The price is NZ$365
includes taxes & fees
18 May - 19 May
The Grove Resort & Water Park Orlando

Property amenities

Pool/Spa

  • 2 outdoor pools
  • 3 hot tubs
  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Fenced pool
  • Full-service spa
  • Heated pool
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Pool gate
  • Pool loungers
  • Pool umbrellas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Waterslide

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free shopping centre shuttle
  • Free theme park shuttle
  • Car recommended
  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Pool gate

Restaurants on site

  • Frankie Farrells IrishPub
  • LBV Village Bar & Grill
  • Pizza Hut Cafe

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Dining

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: USD 8 to 20 for adults and USD 8 to 20 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Bedrooms

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 32-inch flat-screen TV with cable channels
  • TV in common areas

Outdoor areas

  • Outdoor furniture

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • 24-hour business centre
  • Computer station
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free local calls
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Proposal/romance packages
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In an entertainment district
  • Near a health/beauty spa
  • Near an outlet shopping centre

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Heated pool
  • Shopping centre
  • Waterslide
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 475 units
  • 5 buildings
  • Banquet hall
  • Electric car charging station
  • LED lighting

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Daily housekeeping is not available at this property.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8 to 20 for adults and USD 8 to 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the condo resort before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lake Resort Village staySky Hotel Resort
Lake Village staySky
Buena Vista Village & Orlando
Lake Buena Vista Resort Village & Spa Orlando
Lake Buena Vista Resort Village & Spa Condominium resort
Lake Buena Vista Resort Village Spa a staySky Hotel/Resort
Lake Buena Vista Resort Village & Spa Condominium resort Orlando

Frequently asked questions

What is the cancellation policy at Lake Buena Vista Resort Village & Spa?

Lake Buena Vista Resort Village & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lake Buena Vista Resort Village & Spa?

As of 15 May 2025, prices found for a 1-night stay for 2 adults at Lake Buena Vista Resort Village & Spa on 19 May 2025 start from NZ$346.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lake Buena Vista Resort Village & Spa?

Yep, Lake Buena Vista Resort Village & Spa has a free self car park.

Are there any beaches close to Lake Buena Vista Resort Village & Spa?

The closest beach to Lake Buena Vista Resort Village & Spa is Beachcomber Beach (11.4 km).

Is there a spa on site at Lake Buena Vista Resort Village & Spa?

Yep, Reflections Spa & Salon is available for guests. It has 3 hot tubs and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Lake Buena Vista Resort Village & Spa have a pool?

Yep, and guests love it! Take your pick from 2 outdoor swimming pools, a heated pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 10:00 PM.

Does Lake Buena Vista Resort Village & Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Lake Buena Vista Resort Village & Spa?

This property features 2 outdoor pools, as well as a jetted bath and pillowtop beds.

What makes Lake Buena Vista Resort Village & Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as Jetted bath and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Lake Buena Vista Resort Village & Spa.

Is Lake Buena Vista Resort Village & Spa family-friendly?

You bet! With amenities such as a children's pool, children's meals and a playground, it's no surprise that Lake Buena Vista Resort Village & Spa is a hit with families.

Are there hot tubs in the rooms at Lake Buena Vista Resort Village & Spa?

No, but there are Jetted bath in the guestrooms.

Does Lake Buena Vista Resort Village & Spa serve breakfast?

Sure does, full brekkie is served daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Lake Buena Vista Resort Village & Spa?

No, Lake Buena Vista Resort Village & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Lake Buena Vista Resort Village & Spa?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Lake Buena Vista Resort Village & Spa?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Lake Buena Vista Resort Village & Spa?

No, pets are not allowed.

Lake Buena Vista Resort Village & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 4209 out of 8706 reviews
Rating 8 - Good. 2488 out of 8706 reviews
Rating 6 - Okay. 1143 out of 8706 reviews
Rating 4 - Poor. 520 out of 8706 reviews
Rating 2 - Terrible. 346 out of 8706 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Dorothy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I did not like the molded smell in the room. I reported this to the manger. Her response was they can have maintenance spray air freshner
Stayed 4 nights in Feb 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Big amenities with plenty stuff to do around
Stayed 1 night in Feb 2025

2/10 Terrible

todd

No refund on full hotel confirmed reservation

We checked in the hotel was fully booked. Asked for a refund and was told, refund needs to be processed by Hotels.com. No follow up from Hotels.com
Stayed 1 night in Feb 2025

10/10 Excellent

Vijai

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jan 2025

6/10 Okay

Traci

Travelled with family

Clean but dirty furniture

Our room was nice but the furniture was old and dirty. The room its self was very clean. I know because I took a wipe and wiped things down and there was no dirt. The furniture really needs cleaned bad. I did not even like sitting on the kitchen chairs and I never sat on the couch. The property was nice and the staff was friendly. I would not stay there again because of the dirty furniture and the carpet just looked liked it hasn’t been cleaned in a long time either.
Stayed 4 nights in Jan 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a great spot. Very close to Disney springs and other things. Room was nice and big. Pool area was amazing.
Stayed 2 nights in Jan 2025

10/10 Excellent

Luc, Bathurst

Stayed 6 nights in Feb 2025

4/10 Poor

Leticia

Travelled with family
Disliked: Room comfort

It is a nice area close to parks and stores.

The mattress unfortunately were very in uncomfortable in both rooms. The air conditioner or heater was damaged. But the property was very cozy and clean.
Stayed 3 nights in Feb 2025

2/10 Terrible

Sandra

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

marcy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place!
Stayed 3 nights in Feb 2025

8/10 Good

Sofia

Travelled with family
Liked: Cleanliness, room comfort
Stayed 8 nights in Jan 2025

6/10 Okay

Dionne

Stayed 4 nights in Jan 2025

8/10 Good

Ock Chul

Stayed 3 nights in Jan 2025

10/10 Excellent

Myra

Liked: Cleanliness, amenities, property conditions & facilities
Great property to stay at and fantastic staff!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Erick Leonardo, Cartago

Liked: Cleanliness, property conditions & facilities
Nice place to stay. Close to main destinations
Stayed 6 nights in Jan 2025

8/10 Good

Marcy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Plenty of parking. Separate bedrooms it was to cool to use the outdoor pools
Stayed 2 nights in Jan 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay, I enjoyed it for my birthday trip
Stayed 5 nights in Jan 2025

8/10 Good

Gladys

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Theresa

Travelled with family
Disliked: Cleanliness, room comfort
Not very clean . Will not return. Poorly managed. Kitchen lacked supplies. Bedroom door coming off hinges. There’s more why bother.
Stayed 5 nights in Jan 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, room comfort

Awesome

Stayed here for our Thanksgiving trip with grandkids. Very clean, convenient, kids loved the pool. Great location to all the parks.
Stayed 4 nights in Nov 2024

2/10 Terrible

Hieu

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Broken coffee pot Couch Bed Tv Dryer Heater Dirty bed Dirty towels Broke stove
Stayed 5 nights in Jan 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort

Good stay

Stayed 3 nights in Jan 2025

6/10 Okay

wendy

Travelled with family and small children
Disliked: Cleanliness
The room is outdated and the carpet in the room was quite dirty
Stayed 6 nights in Jan 2025

4/10 Poor

Mike

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We were very disappointed in our stay. First, the first night, the smoke detectors were beeping from about 2am until around 9am.when I called at 3:20am and I was told there were no maintenance workers overnight and that they would be in for work at 8:30am. So we all got NO sleep. Also the room was extremely cold so we were freezing as well. We asked for a refund for the first night and the desk clerk rudely told my husband she would only give us a $50 resort credit or a break on the hotel fees. She paid no attention to the fact we were up the entire first night listening to the smoke alarm going off every 43 seconds and insinuated it must not have been that bad because we didn’t call right away at 2am, which is completely ridiculous, especially since there was no one available to fix it until the next morning! We didn’t even check in until 11pm that night so by the time we got to bed we were woken up by the beeping. The next afternoon after returning from being out most of the day we returned to a slightly warmer room but still too chilly. I called and requested 6 additional blankets bc they are thin, and was told I could only have 4 blankets for a 3 bedroom suite.the man said he’d send 6 but only sent 4. the next 2 nights the heat was not working properly and we were freezing all night. the mattress in the main king bedroom, was as horrible, large crater and collapsing side.Ran out of hot water when filling jacuzzi tub.The bedding was poor quality and thin.dont stay here!
Stayed 3 nights in Jan 2025

8/10 Good

Lonnie

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025