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The Grove Resort & Water Park Orlando

4.0 star property
Lakefront resort with 3 restaurants and 6 outdoor pools

Photo gallery for The Grove Resort & Water Park Orlando

Aerial view
Building design
3 bars/lounges, 3 poolside bars
3 restaurants, breakfast, lunch, dinner served; American cuisine
Lake

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Laundry
  • Parking available
The current price is NZ$410
includes taxes & fees
1 Dec - 2 Dec

Explore the area

View map
14501 Grove Resort Avenue, Winter Garden, FL, 34787
  • Place, Disney's Animal Kingdom® Theme Park
    ‪13 min drive‬
  • Place, Disney's Hollywood Studios®
    ‪15 min drive‬
  • Place, Magic Kingdom® Park
    ‪18 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪40 min drive‬

Room options

View all photos for Condo, 2 Bedrooms

Premium bedding, down duvets, in-room safe, blackout curtains

Condo, 2 Bedrooms

8.4 out of 10
Very good
(174 reviews)

Highlights

Balcony or patio
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
Blackout curtains
Balcony or patio
Air-conditioning
Washer/dryer
Blackout drapes/curtains
Ceiling fan
Crib/infant bed
  • 118 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Condo, 3 Bedrooms, Accessible

52-inch flat-screen TV with cable channels

Condo, 3 Bedrooms, Accessible

7.6 out of 10
Good
(9 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Balcony or patio
Separate sitting area
Separate dining area
Air-conditioning
Washer/dryer
Blackout drapes/curtains
  • 130 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Condo, 2 Bedrooms

Premium bedding, down duvets, in-room safe, blackout curtains

Condo, 2 Bedrooms

8.8 out of 10
Excellent
(221 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Balcony or patio
Separate sitting area
Separate dining area
Air-conditioning
Washer/dryer
Blackout drapes/curtains
  • 118 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Condo, 2 Bedrooms

Premium bedding, down duvets, in-room safe, blackout curtains

Condo, 2 Bedrooms

8.6 out of 10
Excellent
(140 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Balcony or patio
Separate sitting area
Separate dining area
Air-conditioning
Washer/dryer
Blackout drapes/curtains
  • 118 sq m
  • 2 bedrooms
  • Water view
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Condo, 2 Bedrooms

Premium bedding, down duvets, in-room safe, blackout curtains

Condo, 2 Bedrooms

8.6 out of 10
Excellent
(70 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Balcony or patio
Separate sitting area
Separate dining area
Air-conditioning
Washer/dryer
Blackout drapes/curtains
  • 118 sq m
  • 2 bedrooms
  • Water view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Condo, 3 Bedrooms, 2 Bathrooms

52-inch flat-screen TV with cable channels

Condo, 3 Bedrooms, 2 Bathrooms

8.4 out of 10
Very good
(164 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Balcony or patio
Separate sitting area
Separate dining area
Air-conditioning
Washer/dryer
Blackout drapes/curtains
  • 130 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Condo, 3 Bedrooms, 2 Bathrooms

52-inch flat-screen TV with cable channels

Condo, 3 Bedrooms, 2 Bathrooms

7.8 out of 10
Good
(70 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Balcony or patio
Separate sitting area
Separate dining area
Air-conditioning
Washer/dryer
Blackout drapes/curtains
  • 130 sq m
  • 3 bedrooms
  • Water view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Condo, 3 Bedrooms (3 bath)

52-inch flat-screen TV with cable channels

Condo, 3 Bedrooms (3 bath)

7.4 out of 10
Good
(41 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
Balcony or patio
Separate sitting area
Air-conditioning
Washer/dryer
Blackout drapes/curtains
Ceiling fan
  • 143 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Condo, 3 Bedrooms (3 Bath)

52-inch flat-screen TV with cable channels

Condo, 3 Bedrooms (3 Bath)

7.4 out of 10
Good
(53 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Balcony or patio
Separate sitting area
Separate dining area
Air-conditioning
Washer/dryer
Blackout drapes/curtains
  • 143 sq m
  • 3 bedrooms
  • Water view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Condo, 2 Bedrooms, Accessible

Premium bedding, down duvets, in-room safe, blackout curtains

Condo, 2 Bedrooms, Accessible

8.2 out of 10
Very good
(14 reviews)

Highlights

Balcony or patio
Separate dining area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
Balcony or patio
Separate dining area
Air-conditioning
Washer/dryer
Blackout drapes/curtains
Ceiling fan
  • 118 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio (Terraces)

Studio (Terraces)

Studio (Terraces)

7.6 out of 10
Good
(32 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Premium bedding
Ceiling fan
Private bathroom
Air-conditioning
Blackout drapes/curtains
Ceiling fan
Crib/infant bed
Down comforter
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Terraces)

Premium bedding, down duvets, in-room safe, blackout curtains

Suite, 1 Bedroom (Terraces)

8.0 out of 10
Very good
(35 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Blackout curtains
Balcony or patio
Separate sitting area
Separate dining area
Air-conditioning
Blackout drapes/curtains
Ceiling fan
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Terraces)

Premium bedding, down duvets, in-room safe, blackout curtains

Suite, 2 Bedrooms (Terraces)

8.0 out of 10
Very good
(2 reviews)

Highlights

Deck/patio
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Deck/patio
Separate sitting area
Separate dining area
Air-conditioning
Blackout drapes/curtains
Ceiling fan
  • 66 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

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About the area

Winter Garden

A family-friendly stay in Four Corners awaits you at The Grove Resort & Water Park Orlando. You'll be 0.5 km (0.3 mi) from Surfari Water Park and 11.5 km (7.2 mi) from Orange County National Golf Club. Highlights at this resort include 3 restaurants, 6 outdoor swimming pools and a free water park. .The café, Alfresco Market, is open for breakfast and dinner. Dyve Bar is the resort's own bar. Enjoy the 2 hot tubs, 24-hour gym and lazy river plus access to boat tours. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a 24-hour business centre. Full breakfast is available daily between 8 AM and 11 AM. There's also the convenience of self parking. .Sights within a 20-minute drive of this 4-property class Four Corners resort include Disney Springs™ and Disney's Hollywood Studios®.
View more Resorts in OrlandoOpens in a new window

What's nearby

  • Surfari Water Park - 2 min walk - 0.2 km
  • Disney's Animal Kingdom® Theme Park - 13 min drive - 14.8 km
  • Disney's Hollywood Studios® - 15 min drive - 17.4 km
  • Epcot® - 17 min drive - 19.0 km
  • Magic Kingdom® Park - 18 min drive - 16.8 km

Getting around

  • Kissimmee Station - 29 min drive
  • Orlando International Airport (MCO) - 40 min drive

Restaurants

  • ‪Wawa - ‬4 min drive
  • ‪Checkers - ‬8 min drive
  • ‪Culver's - ‬4 min drive
  • ‪Valencia Restaurant - ‬9 min walk
  • ‪Chick-fil-A - ‬7 min drive

About this property

The Grove Resort & Water Park Orlando

Lakefront resort with 3 restaurants and 6 outdoor pools
The Grove Resort & Water Park Orlando offers its guests a complimentary water park, 6 outdoor swimming pools, and 2 hot tubs along with a lazy river and a waterslide. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 3 bars/lounges. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this resort measures 6000 square feet (557 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and an arcade/games room are also featured at the family-friendly The Grove Resort & Water Park Orlando. You'll have access to the outdoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Four Corners resort.

  • 865 guestrooms or units
  • 7 levels
  • 3 buildings
  • 3 dining venues
  • 3 bars by the pool
  • 3 bars or lounges
  • 6000 sq ft of conference space
  • 557 sq. m of conference space
  • Built in 2017
  • Deli
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
The Grove Resort & Water Park Orlando offers 865 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 52-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (USD 37.28 per night)
  • Limited on-site parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 8 AM to 11 AM for a fee: USD 10 to 30 per person
  • 3 bars/lounges
  • 3 poolside bars
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Alfresco Market
  • Dyve Bar
  • Longboard Bar & Grill
  • The Springs Bar & Grill
  • Valencia Restaurant

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 6 outdoor pools
  • Arcade/game room
  • Boat tours
  • Children's club
  • Children's pool
  • Fishing
  • Free water park
  • Heated pool
  • Lazy river
  • Mini golf
  • Outdoor pool (guest access)
  • Shopping
  • Splash pad
  • Surf lessons
  • Surfing/bodyboarding
  • TV in common areas
  • Water sports equipment
  • Waterslide

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Fenced pool
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Living room
  • Mini golf
  • Pool gate
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 6,000 square feet of conference space

Outdoors

  • Dock
  • Garden
  • In a nature reserve
  • On a lake
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in fee: USD 84.38
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 112.50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 20.0 per week.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 30 per person
  • Covered self-parking fee: USD 37.28 per night (in/out privileges)
  • Early check-in fee: USD 84.38 (subject to availability)
  • Late check-out fee: USD 112.50 (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size
  • Crib (infant bed) fee: USD 20.0 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 10:00 AM to 5:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grove Resort Winter Garden
Grove Resort Orlando Winter Garden
Grove Orlando Winter Garden
The Grove Resort Orlando
The Grove & Water Park Orlando
The Grove Resort Water Park Orlando
The Grove Resort & Water Park Orlando Resort
The Grove Resort & Water Park Orlando Winter Garden
The Grove Resort & Water Park Orlando Resort Winter Garden

Frequently asked questions

What is the cancellation policy at The Grove Resort & Water Park Orlando?

The Grove Resort & Water Park Orlando offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Grove Resort & Water Park Orlando?

As of 10 Nov 2025, prices found for a 1-night stay for 2 adults at The Grove Resort & Water Park Orlando on 1 Dec 2025 start from NZ$410.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Grove Resort & Water Park Orlando?

Yep, The Grove Resort & Water Park Orlando has a secured covered self car park with in/out privileges for USD 37.28 per night. Onsite parking is limited.

Are there any beaches close to The Grove Resort & Water Park Orlando?

The closest beach to The Grove Resort & Water Park Orlando is Melt-Away Bay (7.6 km).

Does The Grove Resort & Water Park Orlando have a pool?

Yep, and guests love it! Take your pick from 6 outdoor swimming pools, a heated pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 10:00 AM to 5:00 PM.

Does The Grove Resort & Water Park Orlando have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at The Grove Resort & Water Park Orlando?

The Grove Resort & Water Park Orlando features 3 poolside bars, 6 outdoor pools and 2 hot tubs.

What makes The Grove Resort & Water Park Orlando a romantic place to stay?

Al fresco dining and romance packages, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Grove Resort & Water Park Orlando.

Is The Grove Resort & Water Park Orlando family-friendly?

You bet! With amenities such as a children's club, a children's pool and an arcade, it's no surprise that The Grove Resort & Water Park Orlando is a hit with families.

Does The Grove Resort & Water Park Orlando serve breakfast?

Sure does, full breakfast is available daily between 8 AM and 11 AM.

Is there a free airport shuttle available at The Grove Resort & Water Park Orlando?

No, The Grove Resort & Water Park Orlando does not offer an airport shuttle service.

Is there a bar or restaurant at The Grove Resort & Water Park Orlando?

Relax with a coldie at the 3 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at The Grove Resort & Water Park Orlando?

Check-in begins at 4 PM. Check-out time is 10:00 AM.

Are pets allowed at The Grove Resort & Water Park Orlando?

No, only service animals are allowed.

Reviews

The Grove Resort & Water Park Orlando Reviews

8.0

Very good

8.0/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 4188 out of 8710 reviews
Rating 8 - Good. 1855 out of 8710 reviews
Rating 6 - Okay. 1334 out of 8710 reviews
Rating 4 - Poor. 639 out of 8710 reviews
Rating 2 - Terrible. 694 out of 8710 reviews

Reviews

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel and facilities, but I was disappointed that we had no housekeeping. I even had to call and ask for fresh towels. A shame really as otherwise everything was great
Stayed 5 nights in Sep 2025

8/10 Good

Minh van

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Very affordable family friendly,they just need code the hallway better easy get lost first 2 day
Stayed 5 nights in Aug 2025

6/10 Okay

Paola

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Aug 2025

8/10 Good

Thalia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 5 nights in Jul 2025

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in May 2025

10/10 Excellent

Jade

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Always a great time here. Highly recommend for families!
Stayed 1 night in Aug 2025

4/10 Poor

Meghan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor customer service Spent 1.5 trying to get linens for a kids bed at 9pm and was told by staff Melissa to be patient. Resort wasn’t totally clean. Bro enough staff at the pool
Stayed 2 nights in Aug 2025

8/10 Good

Rosa

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean. Food at the Valencia was very good
Stayed 2 nights in Aug 2025

10/10 Excellent

Felicia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I didn’t like that the line for check in was very long. They need more staff on busy days at check in time. I waited almost an hour to be checked in. No complaints about nothing else. I enjoyed my stayed and my kids loved the water park. We will be back soon!
Stayed 3 nights in Aug 2025

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Aug 2025

6/10 Okay

geidy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
wristbands were very tight they didn't explain at the check in about it..thr rest was ok
Stayed 4 nights in Aug 2025

10/10 Excellent

Chinwe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

6/10 Okay

Emin, Chicago

The restaurants were
Stayed 5 nights in Jul 2025

10/10 Excellent

jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Terrence

Stayed 2 nights in Aug 2025

10/10 Excellent

Lora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Jamliah

Stayed 4 nights in Jul 2025

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, I recommend.
Stayed 4 nights in Aug 2025

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to relax with family.
Stayed 5 nights in Aug 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Regina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Highly disappointed do not recommend!!! From the beginning, the experience was frustrating and disappointing. If you plan on staying here don't stay here if you want a nice, good quality, peace and quiet, rest or good quality customer service stay. This place is like a Motel 6. People are playing loud music, screaming and yelling always. The walls are so paper thin you can hear your neighbors conversations along with the ceiling you can hear every step a person makes. Beds are cheap and extremely uncomfortable. Pro tip: TAKE SCREENSHOTS when booking. At check-in, the front desk tried to add over $300 in extra charges. When I explained I had already paid the required fees, the man at check-in scoffed and demanded proof. Thankfully, I had the screenshots to back it up, and only then did he reluctantly remove the charges. We will absolutely never return. Do not waste your money on this over priced "resort".
Stayed 1 night in Aug 2025

10/10 Excellent

Tiffany Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is cool , however they should at least consider having free breakfast for their guests. They charge for everything at least give us free breakfast at a resort.
Stayed 3 nights in Aug 2025