The Grove Resort & Water Park Orlando

4.0 star property
Lakefront resort with 3 restaurants and 6 outdoor pools

Photo gallery for The Grove Resort & Water Park Orlando

Aerial view
Lake
3 restaurants, breakfast, lunch, dinner served; American cuisine
3 bars/lounges, 3 poolside bars
Building design

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$420
includes taxes & fees
6 Jan - 7 Jan 2026

Explore the area

View map
14501 Grove Resort Avenue, Winter Garden, FL, 34787
  • Place, Surfari Water Park
    ‪2 min walk‬
  • Place, Magic Kingdom® Park
    ‪18 min drive‬
  • Place, Disney Springs™
    ‪19 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪40 min drive‬

Room options

Condo, 2 Bedrooms

8.6 out of 10
Excellent
(177 reviews)

Highlights

Balcony or patio
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
Sofa bed - double
  • 118 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Condo, 3 Bedrooms, Accessible

7.6 out of 10
Good
(9 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 130 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Condo, 2 Bedrooms

8.8 out of 10
Excellent
(224 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 118 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Condo, 2 Bedrooms

8.6 out of 10
Excellent
(142 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 118 sq m
  • 2 bedrooms
  • Water view
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Condo, 2 Bedrooms

8.6 out of 10
Excellent
(71 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 118 sq m
  • 2 bedrooms
  • Water view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Condo, 3 Bedrooms, 2 Bathrooms

8.4 out of 10
Very good
(165 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 130 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Condo, 3 Bedrooms, 2 Bathrooms

7.8 out of 10
Good
(70 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 130 sq m
  • 3 bedrooms
  • Water view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Condo, 3 Bedrooms (3 bath)

7.4 out of 10
Good
(41 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • 143 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Condo, 3 Bedrooms (3 Bath)

7.4 out of 10
Good
(53 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 143 sq m
  • 3 bedrooms
  • Water view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Condo, 2 Bedrooms, Accessible

8.2 out of 10
Very good
(14 reviews)

Highlights

Balcony or patio
Separate dining area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • 118 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Studio (Terraces)

7.6 out of 10
Good
(33 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Ceiling fan
Premium bedding
Down duvet
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Terraces)

8.0 out of 10
Very good
(35 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Sofa bed - double
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Terraces)

8.0 out of 10
Very good
(2 reviews)

Highlights

Deck/patio
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Sofa bed - double
  • 66 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

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About the area

Winter Garden

A family-friendly stay in Four Corners awaits you at The Grove Resort & Water Park Orlando. You'll be 0.5 km (0.3 mi) from Surfari Water Park and 11.5 km (7.2 mi) from Orange County National Golf Club. Highlights at this resort include 3 restaurants, 6 outdoor swimming pools and a free water park. .The café, Alfresco Market, is open for breakfast and dinner. Dyve Bar is the resort's own bar. Enjoy the 2 hot tubs, 24-hour gym and lazy river plus access to boat tours. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a 24-hour business centre. Full breakfast is available daily between 8 AM and 11 AM. There's also the convenience of self parking. .Sights within a 20-minute drive of this 4-property class Four Corners resort include Disney Springs™ and Disney's Hollywood Studios®.

What's nearby

  • Surfari Water Park - 2 min walk - 0.2 km
  • Disney's Animal Kingdom® Theme Park - 13 min drive - 14.8 km
  • Magic Kingdom® Park - 18 min drive - 16.8 km
  • Disney Springs™ - 19 min drive - 20.9 km
  • Universal Studios Florida - 31 min drive - 41.6 km

Getting around

  • Kissimmee Station - 29 min drive
  • Orlando International Airport (MCO) - 40 min drive

Restaurants

  • ‪Checkers - ‬8 min drive
  • ‪Wawa - ‬4 min drive
  • ‪Culver's - ‬4 min drive
  • ‪Valencia Restaurant - ‬9 min walk
  • ‪Chipotle Mexican Grill - ‬7 min drive

About this property

The Grove Resort & Water Park Orlando

Lakefront resort with 3 restaurants and 6 outdoor pools
The Grove Resort & Water Park Orlando offers its guests a complimentary water park, 6 outdoor swimming pools, and 2 hot tubs along with a lazy river and a waterslide. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 3 bars/lounges. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this resort measures 6000 square feet (557 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and an arcade/games room are also featured at the family-friendly The Grove Resort & Water Park Orlando. You'll have access to the outdoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Four Corners resort.

  • 865 guestrooms or units
  • 7 levels
  • 3 buildings
  • 3 dining venues
  • 3 bars by the pool
  • 3 bars or lounges
  • 6000 sq ft of conference space
  • 557 sq. m of conference space
  • Built in 2017
  • Deli
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
The Grove Resort & Water Park Orlando offers 865 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 52-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (USD 37.28 per night)
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 8 AM to 11 AM for a fee: USD 10 to 30 per person
  • 3 bars/lounges
  • 3 poolside bars
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Alfresco Market
  • Dyve Bar
  • Longboard Bar & Grill
  • The Springs Bar & Grill
  • Valencia Restaurant

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 6 outdoor pools
  • Arcade/game room
  • Boat tours
  • Children's club
  • Children's pool
  • Fishing
  • Free water park
  • Heated pool
  • Lazy river
  • Mini golf
  • Outdoor pool (guest access)
  • Shopping
  • Splash pad
  • Surf lessons
  • Surfing/bodyboarding
  • TV in common areas
  • Water sports equipment
  • Waterslide

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Fenced pool
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Living room
  • Mini golf
  • Pool gate
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 6,000 square feet of conference space

Outdoors

  • Dock
  • Garden
  • In a nature reserve
  • On a lake
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in fee: USD 84.38
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 112.50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 20.0 per week.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 30 per person
  • Covered self-parking fee: USD 37.28 per night (in/out privileges)
  • Early check-in fee: USD 84.38 (subject to availability)
  • Late check-out fee: USD 112.50 (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size
  • Crib (infant bed) fee: USD 20.0 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 10:00 AM to 5:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grove Resort Winter Garden
Grove Resort Orlando Winter Garden
Grove Orlando Winter Garden
The Grove Resort Orlando
The Grove & Water Park Orlando
The Grove Resort Water Park Orlando
The Grove Resort & Water Park Orlando Resort
The Grove Resort & Water Park Orlando Winter Garden
The Grove Resort & Water Park Orlando Resort Winter Garden

Frequently asked questions

What is the cancellation policy at The Grove Resort & Water Park Orlando?

The Grove Resort & Water Park Orlando offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Grove Resort & Water Park Orlando?

As of 25 Dec 2025, prices found for a 1-night stay for 2 adults at The Grove Resort & Water Park Orlando on 6 Jan 2026 start from NZ$419.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Grove Resort & Water Park Orlando?

Yep, The Grove Resort & Water Park Orlando has a secured covered self car park with in/out privileges for USD 37.28 per night. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to The Grove Resort & Water Park Orlando?

The closest beach to The Grove Resort & Water Park Orlando is Melt-Away Bay (7.6 km).

Does The Grove Resort & Water Park Orlando have a pool?

Yep, and guests love it! Take your pick from 6 outdoor swimming pools, a heated pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 10:00 AM to 5:00 PM.

Does The Grove Resort & Water Park Orlando have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at The Grove Resort & Water Park Orlando?

The Grove Resort & Water Park Orlando features 3 poolside bars, 6 outdoor pools and 2 hot tubs.

What makes The Grove Resort & Water Park Orlando a romantic place to stay?

Al fresco dining and romance packages, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Grove Resort & Water Park Orlando.

Is The Grove Resort & Water Park Orlando family-friendly?

You bet! With amenities such as a children's club, a children's pool and an arcade, it's no surprise that The Grove Resort & Water Park Orlando is a hit with families.

Does The Grove Resort & Water Park Orlando serve breakfast?

Sure does, full breakfast is available daily between 8 AM and 11 AM.

Is there a free airport shuttle available at The Grove Resort & Water Park Orlando?

No, The Grove Resort & Water Park Orlando does not offer an airport shuttle service.

Is there a bar or restaurant at The Grove Resort & Water Park Orlando?

Relax with a coldie at the 3 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at The Grove Resort & Water Park Orlando?

Check-in begins at 4 PM. Check-out time is 10:00 AM.

Are pets allowed at The Grove Resort & Water Park Orlando?

No, only service animals are allowed.

The Grove Resort & Water Park Orlando Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 4263 out of 8801 reviews
Rating 8 - Good. 1860 out of 8801 reviews
Rating 6 - Okay. 1346 out of 8801 reviews
Rating 4 - Poor. 639 out of 8801 reviews
Rating 2 - Terrible. 693 out of 8801 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel and facilities, but I was disappointed that we had no housekeeping. I even had to call and ask for fresh towels. A shame really as otherwise everything was great
Stayed 5 nights in Sep 2025

6/10 Okay

Carla, Worcester

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Sep 2025

8/10 Good

Sushawn

Stayed 4 nights in Sep 2025

10/10 Excellent

HAYEON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great hotel and want to visit again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent
Stayed 2 nights in Sep 2025

4/10 Poor

Ernest

Travelled with family
Ensure expedia post warnings that activities customers are paying for are not available for their entire stay
Stayed 5 nights in Sep 2025

6/10 Okay

Christian Anthony, Charlestown

Disliked: Cleanliness, staff & service
Stayed 7 nights in Sep 2025

10/10 Excellent

Sydney

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at this property. You truly cannot beat the convince. I love the apartment-like layout. Having our own washer and dryer available was so nice. I was able to clean our clothes before heading home instead of shoving wet bathing suits in our luggage. We also used the on site convince store multiple times. Having dining options and multiple pools to choose from is also a reason why I love this property.
Stayed 5 nights in Sep 2025

8/10 Good

Darick

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!!!
Stayed 8 nights in Sep 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!!!
Stayed 4 nights in Sep 2025

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 2 nights in Sep 2025

2/10 Terrible

Moana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pls pay attention anyone that wants to go to this resort is bad I’ve been to resorts in Orlando like the west gate and Marriott super clean and lots of things to do at this resort there’s NOTHING u can do besides the pool, the main pool closes at 5 pm and u have to pay for a chair with an umbrella obviously all other chairs don’t have an umbrella so u can toast to dead unless u pay there’s other pool that closes at 10 pm but is very mediocre I bought pizza for $28 the most disgusting pizza I ever had like come on at least put some effort the steak was $59 a plate, my room was not clean plus I encounter a Karina when I was checking in I posted the pic, you will get bored there’s nothing else to do the Marriott has basketball courts, soccer, pool tables lost of amenities free breakfast so much things to do west gate has plenty of places to walk around volleyball courts all kinds I went here for the reviews but I’m not sure if those review are fake or what cuz it’s so not what I encounter
Couldn’t even see outside the windows were nasty also the floor had a lot of hair
She has to be the most disrespectful person I ever encounter at a resort she made me switch rooms more than once cuz my ac broke with no sympathy and she had the worse attitude and was super rude
The pizza was $28 and it was so sad like come on u guys can do better
Stayed 2 nights in Sep 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Jairo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in Aug 2025

8/10 Good

JOSE A

Stayed 2 nights in Sep 2025

10/10 Excellent

Tafoya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2025

10/10 Excellent

Pamela, Phila

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, spacious, excellent staff, convenient theme park. Great overall 10 out of 10! The pictures online matches the facilities to a T and we didn’t need to leave the resort except for a Walmart run and occasionally offsite food options that met our preferences. Multiple Starbucks in both lobbies was a personal highlight for me every morning and the margarita buckets at the poolside bar was a great addition as a single mom to a young child at the water park. Definitely will be back again next year!
Stayed 4 nights in Sep 2025

2/10 Terrible

MELISSA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Summer

Liked: Cleanliness, amenities
It was all nice
Stayed 3 nights in Sep 2025

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water park very convenient for children
Stayed 2 nights in Sep 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Sep 2025

2/10 Terrible

Robyn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible hotel design. Each wing is off of a parking garage and the hallways and elevators are gross, smelly, and leaking everywhere. The signs to get around are horrible! Stains in the lamp shades, LED gross lighting, and they had the waterpark closed for 3 days without any warning and only offered 2 days, not 3 off of the resort fee, which I has to fight for.
Stayed 4 nights in Sep 2025

10/10 Excellent

MONICA

Travelled with family
Liked: Cleanliness
The room was really spacious! We had trouble requesting extra pillows (limit 2-3) and no change if towels allowed without an extra charge.
Stayed 3 nights in Sep 2025

10/10 Excellent

GABRIELA MARIA CHAGRA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has been completely renovated. My apartment in particular had a couple of issues. The dishwasher didn't work, and the shower leaked water, soaking the entire floor. Although I reported the problems to reception, they only came on the last day to repair the dishwasher. Otherwise, everything was fine.
Stayed 9 nights in Sep 2025

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, property conditions & facilities
Terraces at the grove, Brand new property build for smaller parties. Our bedroom as beautiful had a view of nature and the pool. Everything was nice only thing I didn’t like was the smell in our bedroom, it was like a strong smell not sure if it was a moldy smell or what also there’s no restaurants you will have to walk to the main building but overall it was a nice stayed.
Pool view
Sofabed
Stayed 3 nights in Sep 2025