The Grove Resort & Water Park Orlando

4.0 star property
Lakefront resort with 3 restaurants and 6 outdoor pools

Photo gallery for The Grove Resort & Water Park Orlando

Aerial view
Lake
3 restaurants, breakfast, lunch, dinner served; American cuisine
Building design
3 bars/lounges, 3 poolside bars

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Laundry
  • Parking available
The current price is NZ$338
includes taxes & fees
20 Aug - 21 Aug

Explore the area

View map
14501 Grove Resort Avenue, Winter Garden, FL, 34787
  • Disney's Animal Kingdom® Theme Park
    ‪13 min drive‬
  • Disney's Hollywood Studios®
    ‪17 min drive‬
  • Magic Kingdom® Park
    ‪20 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪41 min drive‬

Room options

Studio (Terraces)

7.6 out of 10
Good
(28 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Down duvet
Premium bedding
2 bedrooms
Ceiling fan
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Condo, 2 Bedrooms, Accessible

8.2 out of 10
Very good
(14 reviews)

Highlights

Balcony or patio
Separate dining area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • 118 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Terraces)

7.8 out of 10
Good
(34 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Blackout curtains
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Condo, 3 Bedrooms (3 Bath)

7.4 out of 10
Good
(51 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 143 sq m
  • 3 bedrooms
  • Water view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Condo, 3 Bedrooms (3 bath)

7.4 out of 10
Good
(40 reviews)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
  • 143 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Condo, 3 Bedrooms, 2 Bathrooms

7.8 out of 10
Good
(69 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 130 sq m
  • 3 bedrooms
  • Water view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Condo, 2 Bedrooms

8.8 out of 10
Excellent
(216 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 118 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Condo, 3 Bedrooms, Accessible

7.6 out of 10
Good
(9 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 130 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Condo, 2 Bedrooms

8.4 out of 10
Very good
(165 reviews)

Highlights

Balcony or patio
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Washer/dryer
Blackout curtains
  • 118 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Condo, 3 Bedrooms, 2 Bathrooms

8.4 out of 10
Very good
(163 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 130 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Condo, 2 Bedrooms

8.6 out of 10
Excellent
(69 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 118 sq m
  • 2 bedrooms
  • Water view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Terraces)

Highlights

Deck/patio
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
  • 66 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Condo, 2 Bedrooms

8.6 out of 10
Excellent
(139 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 118 sq m
  • 2 bedrooms
  • Water view
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

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About the area

Winter Garden

A family-friendly stay in Four Corners awaits you at The Grove Resort & Water Park Orlando. You'll be 0.5 km (0.3 mi) from Surfari Water Park and 11.5 km (7.2 mi) from Orange County National Golf Club. Highlights at this resort include 3 restaurants, 6 outdoor swimming pools and a free water park. .The café, Alfresco Market, is open for breakfast and dinner. With 3 poolside bars and 3 lounge bars to choose from, you can enjoy a drink at the resort. Enjoy the 2 hot tubs, 24-hour gym and lazy river plus access to boat tours. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a 24-hour business centre. Full breakfast is available daily between 8 AM and 11 AM. There's also the convenience of self parking. .Sights within a 20-minute drive of this 4-property class Four Corners resort include Disney Springs™ and Disney's Hollywood Studios®.

What's nearby

  • Surfari Water Park - 2 min walk - 0.2 km
  • Disney's Animal Kingdom® Theme Park - 13 min drive - 11.1 km
  • Disney's Hollywood Studios® - 17 min drive - 16.8 km
  • Epcot® - 19 min drive - 19.1 km
  • Magic Kingdom® Park - 20 min drive - 15.1 km

Getting around

  • Kissimmee Station - 29 min drive
  • Orlando International Airport (MCO) - 40 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Chick-fil-A - ‬7 min drive
  • ‪Valencia Restaurant - ‬9 min walk
  • ‪Culver's - ‬4 min drive
  • ‪Breezes Restaurant & Bar - ‬8 min drive

About this property

The Grove Resort & Water Park Orlando

Lakefront resort with 3 restaurants and 6 outdoor pools
The Grove Resort & Water Park Orlando offers its guests a complimentary water park, 6 outdoor swimming pools, and 2 hot tubs along with a lazy river and a waterslide. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 3 bars/lounges. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this resort measures 6000 square feet (557 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and an arcade/games room are also featured at the family-friendly The Grove Resort & Water Park Orlando. You'll have access to the outdoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Four Corners resort.

  • 865 guestrooms or units
  • 7 levels
  • 3 buildings
  • 3 dining venues
  • 3 bars by the pool
  • 3 bars or lounges
  • 6000 sq ft of conference space
  • 557 sq. m of conference space
  • Built in 2017
  • Deli
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
The Grove Resort & Water Park Orlando offers 865 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 52-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (USD 30.89 per night)
  • Limited on-site parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 8 AM to 11 AM for a fee: USD 10 to 30 per person
  • 3 bars/lounges
  • 3 poolside bars
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Alfresco Market
  • Longboard Bar & Grill
  • The Springs Bar & Grill
  • Valencia Restaurant

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 6 outdoor pools
  • Arcade/game room
  • Boat tours
  • Children's club
  • Children's pool
  • Fishing
  • Free water park
  • Heated pool
  • Lazy river
  • Mini golf
  • Outdoor pool (guest access)
  • Shopping
  • Surf lessons
  • Surfing/bodyboarding
  • TV in common areas
  • Water sports equipment
  • Waterslide

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Fenced pool
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Living room
  • Mini golf
  • Pool gate
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 6,000 square feet of conference space

Outdoors

  • Dock
  • Garden
  • In a nature reserve
  • On a lake
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in fee: USD 84.38
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 112.50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 20.0 per week.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 30 per person
  • Covered self-parking fee: USD 30.89 per night (in/out privileges)
  • Early check-in fee: USD 84.38 (subject to availability)
  • Late check-out fee: USD 112.50 (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size
  • Crib (infant bed) fee: USD 20.0 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grove Resort Winter Garden
Grove Resort Orlando Winter Garden
Grove Orlando Winter Garden
The Grove Resort Orlando
The Grove & Water Park Orlando
The Grove Resort Water Park Orlando
The Grove Resort & Water Park Orlando Resort
The Grove Resort & Water Park Orlando Winter Garden
The Grove Resort & Water Park Orlando Resort Winter Garden

Frequently asked questions

What is the cancellation policy at The Grove Resort & Water Park Orlando?

The Grove Resort & Water Park Orlando offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Grove Resort & Water Park Orlando?

As of 11 Aug 2025, prices found for a 1-night stay for 2 adults at The Grove Resort & Water Park Orlando on 20 Aug 2025 start from NZ$338.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Grove Resort & Water Park Orlando?

Yep, The Grove Resort & Water Park Orlando has a secured covered self car park with in/out privileges for USD 30.89 per night. Onsite parking is limited.

Are there any beaches close to The Grove Resort & Water Park Orlando?

The closest beach to The Grove Resort & Water Park Orlando is Melt-Away Bay (7.6 km).

Does The Grove Resort & Water Park Orlando have a pool?

Yep, and guests love it! Take your pick from 6 outdoor swimming pools, a heated pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 10:00 PM.

Does The Grove Resort & Water Park Orlando have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at The Grove Resort & Water Park Orlando?

The Grove Resort & Water Park Orlando features 3 poolside bars, 6 outdoor pools and 2 hot tubs.

What makes The Grove Resort & Water Park Orlando a romantic place to stay?

Al fresco dining and romance packages, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Grove Resort & Water Park Orlando.

Is The Grove Resort & Water Park Orlando family-friendly?

You bet! With amenities such as a children's club, a children's pool and an arcade, it's no surprise that The Grove Resort & Water Park Orlando is a hit with families.

Does The Grove Resort & Water Park Orlando serve breakfast?

Sure does, full breakfast is available daily between 8 AM and 11 AM.

Is there a free airport shuttle available at The Grove Resort & Water Park Orlando?

No, The Grove Resort & Water Park Orlando does not offer an airport shuttle service.

Is there a bar or restaurant at The Grove Resort & Water Park Orlando?

Relax with a coldie at the 3 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at The Grove Resort & Water Park Orlando?

Check-in begins at 4 PM. Check-out time is 10:00 AM.

Are pets allowed at The Grove Resort & Water Park Orlando?

No, only service animals are allowed.

The Grove Resort & Water Park Orlando Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 3965 out of 8307 reviews
Rating 8 - Good. 1783 out of 8307 reviews
Rating 6 - Okay. 1276 out of 8307 reviews
Rating 4 - Poor. 620 out of 8307 reviews
Rating 2 - Terrible. 663 out of 8307 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Codi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

4/10 Poor

Richars

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Disappointed

Furniture was very beat up And dirty. Missing towels. Sent a text for linens to at went unanswered. I would not recommend this hotel and. Or would we return
Stayed 4 nights in May 2025

10/10 Excellent

LISA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Wouldnt change a thing
Stayed 6 nights in May 2025

4/10 Poor

Shonice O

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 2 nights in May 2025

6/10 Okay

Eric

Travelled with family
Liked: Cleanliness
The property was close proximity to Disney area as it's not far from 192. However, checking in was a little bit of a task. It took over 1hr to check in to this property due to not enough staff during peak hours. Couldn't check in before 4pm (Without being charged) arrived at approx. 5:30pm and in my opinion the check in process was way too long. As for the property, it is big. The parking garage was a plus, however if you have a lot of luggage, there were not many luggage carts easily available. We stayed in a 3 bedroom condo which was very spacious and met our families needs. Regarding the amenities such as the water park, it does not open until 10am and if you are not there by 10-10:30 am most of the non-premium (free) seating i.e lounge chairs will be gone. This than forces you to purchase premium seating (pool side) at approx. $67 for two chairs/umbrella and cooler for the day. Cabanna's also available. Lazy river didn't have many floats available, there are two slides, and a splash pad. That's the extent of the water park outside of the pool. The drinks at the water part were ok, as was the food. Above avg pricing in my opinion, the staff was good but understaffed and seemed overwhelmed. Regarding the market located on site, they were having payment issues for 2 days straight, where all they accepted was cash. Overall 3 out of 5 stars
Stayed 2 nights in May 2025

6/10 Okay

Nicola Catherine

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
We have stayed at this resort for 3 years in a row but this will be our last time. The resort is convenient for location to Disney and is in a nice area of town. The outside grounds are kept well, and the resort does look nice. However, I feel like they are continuously trying to cut services while charging for more, and the service was not great. When we arrived, someone had gotten sick by the door in the parking garage (the door we had to use to enter to our room), and it took us telling them 3 times and 2 days for them to send someone to clean it up. The rooms are pretty run down, dishwasher etc. not maintained. They also do not send anyone to take your trash or bring you new towels. If you want more toilet paper you have to buy your own, which I would expect in an AIR B&B, but not in a "resort" that is charging me $50 a day in resort fees. Even the pool towels are provided upfront, and you have to wash them yourself. Parking is $30 a night to simply park yourself in a garage (not valet). There are no other self-parking options. Unfortunate to see the property go downhill in terms of service.
Stayed 7 nights in May 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2025

10/10 Excellent

Weldon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and modern. It truly met all of our needs.
Stayed 4 nights in May 2025

6/10 Okay

TARLALYN

Travelled with family
Liked: Cleanliness, staff & service
It is overpriced for what is offered. It was just mediocre to me. Nothing stood out to me that made it a cut above the rest of any other high end resorts. I was disappointed to say the least and I also booked to stay at the Grove and all of my itinerary says the Grove but once I got there was told I’m staying at the Terrace. That was false advertisement and very misleading. It also felt like a down grade to me as the Groves appeared to be a better property.
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. Awesome resort for my grad weekend
Stayed 4 nights in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Construction
Stayed 3 nights in Jan 2025

8/10 Good

arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Mileidy

Stayed 2 nights in May 2025

8/10 Good

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great Resort, We stayed in a 2 bedroom superior view Room which was clean and very spacious 3410 had a good view of the lake on and quiet in the evenings. Close to disney and all Restaurants, Pools were great. Most pools were heated. Great for kids of all ages. Spring pool you could bring snacks, cooler your own drinks, Noticed one pool wasn’t heated but the others were in the spring pools area. Water park they do check your bag vaguely. All in all a great resort to stay off of disney and close to everything with an easy drive to disney parks ** We did have a small issue with our dryer, error code came up LF when we first tried to use it, I just googled it and it said lent filter may not be placed right so i took it out and put it back in and it worked fine all week**.
Stayed 7 nights in May 2025

4/10 Poor

Mlisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very dirty. Hair all over- dirty floors. No amenity’s. If you wasn’t more towels or clean towels you have to pay. Only offer one wash worth of laundry soap. You can purchase that and coffee downstairs because there is no coffee I. The room either. For a vip room it was very disappointing. We will never stay here again. Stayed for cheer because this where the team stays. Both times were not a good experience ! Rooms are dirty. Hair in bed. Dirty under left behind by previous guest. Items left in couch cushions and under table.
Stayed 5 nights in May 2025

4/10 Poor

Leah

Travelled with family
Disliked: Staff & service, property conditions & facilities

Disappointed

Entire experience from check in to check out was extremely disappointing. First, upon arrival I realized I had not updated our reservations to match our travel days, my fault, however rather than trying to accommodate they sent me away to find another hotel (at midnight). Once we checked in on day of reservation (after first day at Parks) we noticed shower curtains where in need of care and soap dispensers were either missing completely or empty and not all bathrooms had appropriate towels or mats. We called front desk to have them fill while we were out and enjoy our 2nd day of activities and instead of filling the need they left a bag of towels and shampoo, not soap on the table. We did incur a couple of staff members that were helpful but overall the staff were rude and not accommodating.
Stayed 3 nights in May 2025

2/10 Terrible

shanelle

Disliked: Cleanliness, staff & service, property conditions & facilities
My room was fine except the bathroom sick handle was broken off took them two days to send someone to finally come to my room and fix cable the bed sheets were dirty and did not hav a fitted sheet on it so the mattress kept getting exposed water was speaking from the window . The shower wasn’t clean properly someone else’s hair was in the shower !
Stayed 3 nights in May 2025

6/10 Okay

Angela

Liked: Property conditions & facilities
Disliked: Cleanliness
The waterpark is spectacular. The rooms are spacious. It's in the middle of no where and everything is far. The convenience is that it has a restaurant and store. I stayed in room 2535 and the sofa bed had crumbs underneath and some sort of bug that bite my arms and legs.
Stayed 3 nights in May 2025

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort super big comfortable the rooms clean and all the pools were sooo good too!!
Stayed 1 night in May 2025

10/10 Excellent

CRYSTAL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I really enjoyed ourselves. The resort was great in between trips to Disney.
Stayed 4 nights in Apr 2025

8/10 Good

Yajaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would share but needed more easy room service. Besides that great
Stayed 2 nights in May 2025

8/10 Good

Ellis

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Building hallways were very hot and room was ok
Stayed 3 nights in May 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Diana

Travelled with family
Liked: Cleanliness, property conditions & facilities
My family and i stayed at this resort 2 years ago ago we remember it being so much better than this last time we went . The beds were so uncomfortable we all complained about our backs hurting every morning. There was a little few issues but overall it wasn't to bad .
Stayed 5 nights in May 2025

10/10 Excellent

Yoany

Travelled with family
Liked: Cleanliness
Great
Stayed 2 nights in May 2025