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Universal's Helios Grand Hotel, a Loews Hotel

Property class: 4

Photo gallery for Universal's Helios Grand Hotel, a Loews Hotel

A large hotel with a central fountain, multiple balconies, and a well-maintained garden.
Property video
A modern bar area with a circular seating arrangement, a high ceiling with star projections, and a stone wall backdrop.
A restaurant with outdoor seating, large windows, and ceiling fans.
A spacious lobby with high ceilings, large columns, and a central chandelier.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$592
includes taxes & fees
28 Oct - 29 Oct

Explore the area

View map
8505 S. Kirkman Road, Orlando, FL, 32819
  • Place, Universal Epic Universe
    ‪1 min walk‬
  • Place, Universal Orlando Resort
    ‪6 min drive‬
  • Place, Universal Studios Florida
    ‪7 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪19 min drive‬

Room options

View all photos for Club Level 2 Queen Beds (Dedicated Entrance to Epic Universe**)

A hotel room with two beds, a desk, a chair, a large window with curtains, and artwork on the walls.

Club Level 2 Queen Beds (Dedicated Entrance to Epic Universe**)

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe 2 Queen Beds (Dedicated Entrance to Epic Universe**)

A hotel room with two beds, a desk, a chair, a sofa, and a large window with curtains.

Deluxe 2 Queen Beds (Dedicated Entrance to Epic Universe**)

  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Park View Deluxe 2 Queen Beds (Dedicated Entrance to Epic Universe**)

A hotel room with two beds, a desk, a chair, a sofa, and a large window with curtains.

Park View Deluxe 2 Queen Beds (Dedicated Entrance to Epic Universe**)

7.0 out of 10
Good
(2 reviews)
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Skyline View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

A hotel room with two beds, a desk, a chair, a large window with curtains, and artwork on the walls.

Skyline View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Park View How To Train Your Dragon Kids' Suite (Dedicated Entrance to Epic Universe**)

A hotel room with two beds, a wooden wardrobe, a TV, and a mural on the wall.

Park View How To Train Your Dragon Kids' Suite (Dedicated Entrance to Epic Universe**)

  • 51 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for How To Train Your Dragon Kids' Suite (Dedicated Entrance to Epic Universe**)

A hotel room with two beds, a wooden wardrobe, a TV, and a mural on the wall.

How To Train Your Dragon Kids' Suite (Dedicated Entrance to Epic Universe**)

  • 51 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Pool View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

A hotel room with two beds, a desk, a chair, a large window with curtains, and artwork on the walls.

Pool View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

8.8 out of 10
Excellent
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Park View 1 King Bed (Dedicated Entrance to Epic Universe**)

A hotel room with a large bed, a desk with a phone, a TV, and a view of the city.

Park View 1 King Bed (Dedicated Entrance to Epic Universe**)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Park View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

A hotel room with two beds, a desk, a chair, a large window with curtains, and artwork on the walls.

Park View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

10.0 out of 10
Exceptional
(15 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Celestial Suite (Dedicated Entrance to Epic Universe**)

A modern hotel room with a sofa, a dining table, a TV, and a large window with a view.

Celestial Suite (Dedicated Entrance to Epic Universe**)

  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard 2 Queen Beds (Dedicated Entrance to Epic Universe**)

A hotel room with two beds, a desk, a chair, a large window with curtains, and artwork on the walls.

Standard 2 Queen Beds (Dedicated Entrance to Epic Universe**)

9.6 out of 10
Exceptional
(47 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Mobility Accessible Deluxe 2 Queen w/ADA tub (Dedicated Entrance to Epic Universe**)

A hotel room with two beds, a desk, a chair, a sofa, and a large window with curtains.

Mobility Accessible Deluxe 2 Queen w/ADA tub (Dedicated Entrance to Epic Universe**)

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Park View Deluxe Hearing Accessible 2 Queen Beds (Dedicated Entrance to Epic Universe**)

A hotel room with two beds, a desk, a chair, a sofa, and a large window with curtains.

Park View Deluxe Hearing Accessible 2 Queen Beds (Dedicated Entrance to Epic Universe**)

  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Park View Hearing Accessible 2 Queen Beds (Dedicated Entrance to Epic Universe**)

A hotel room with two beds, a desk, a chair, a large window with curtains, and artwork on the walls.

Park View Hearing Accessible 2 Queen Beds (Dedicated Entrance to Epic Universe**)

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Park View Club Level 2 Queen Beds (Dedicated Entrance to Epic Universe**)

A hotel room with two beds, a desk, a chair, a large window with curtains, and artwork on the walls.

Park View Club Level 2 Queen Beds (Dedicated Entrance to Epic Universe**)

  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

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9.8 out of 10, Exceptional, 195 reviews
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About the area

Orlando

At Universal's Helios Grand Hotel, a Loews Hotel you'll be 0.8 km (0.5 mi) from Universal Epic Universe and 3.7 km (2.3 mi) from Orange County Convention Center. Highlights at this Mediterranean hotel include 2 restaurants, 2 bars/lounges and an outdoor swimming pool. .Bar Helios is the hotel's own gastropub. Enjoy the gym, Hot tub, pool cabanas and pool loungers. Additionally, you'll find free Wi-Fi in public areas, early theme park entry and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:30 AM. There's also valet parking, along with the convenience of a free theme park shuttle. .Sights within a 10-minute drive of this 4-property class Orlando hotel include Universal CityWalk and Universal Studios Florida.

What's nearby

  • Universal Epic Universe - 1 min walk - 0.1 km
  • Universal Orlando Resort - 6 min drive - 5.1 km
  • Orange County Convention Center - 6 min drive - 3.7 km
  • SeaWorld® Orlando - 6 min drive - 4.1 km
  • Universal Studios Florida - 7 min drive - 5.4 km

Getting around

  • Meadow Woods Station - 15 min drive
  • Orlando Station - 18 min drive
  • Orlando International Airport (MCO) - 23 min drive

Restaurants

  • ‪Wawa - ‬3 min drive
  • ‪Cafe L'Air de la Sirene - ‬12 min walk
  • ‪Pizza Moon - ‬11 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Topgolf - ‬4 min drive

About this property

Universal's Helios Grand Hotel, a Loews Hotel

Universal's Helios Grand Hotel, a Loews Hotel offers its guests an outdoor pool, a hot tub, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 3425 square feet (318 square metres) and includes conference space. A rooftop terrace, early theme park entry, and a vending machine are also featured at the business-friendly Universal's Helios Grand Hotel, a Loews Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Orlando hotel is smoke free.

  • 1 building
  • 500 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 2 bars or lounges
  • 3425 sq ft of conference space
  • 318 sq. m of conference space
  • Built in 2025
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Universal's Helios Grand Hotel, a Loews Hotel offers 500 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. 55-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Orlando hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free theme park shuttle
  • Secured, covered parking on site (USD 36 per night)
  • Secured, covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 1 to 40 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Aurora Market
  • Bar Helios
  • Flora Taverna
  • Flora Taverna's Lobby Bar
  • Lotus Lagoon

Things to do

  • Arcade/game room
  • Early theme park entry
  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Early theme park entry
  • Fenced pool
  • Free theme park shuttle
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,425 square feet of conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Front entrance ramp
  • Lift (104 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 1 building
  • 10 floors
  • Built in 2025
  • Lifeguards
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 39.38 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 1 to 40 per person
  • Covered self-parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Rollaway bed fee: USD 39.38 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Universal's Helios Grand Hotel A Loews Hotel
Universal's Helios Grand Hotel, A Loews Hotel Hotel
Universal's Helios Grand Hotel, A Loews Hotel Orlando
Universal's Helios Grand Hotel, A Loews Hotel Hotel Orlando

Frequently asked questions

Is parking available at Universal's Helios Grand Hotel, a Loews Hotel?

Yep, Universal's Helios Grand Hotel, a Loews Hotel has a secured covered self car park with in/out privileges for USD 36 per night. A self car park is also available, for a fee. Onsite parking is limited.

How much does it cost to stay at Universal's Helios Grand Hotel, a Loews Hotel?

As of 22 Oct 2026, prices found for a 1-night stay for 2 adults at Universal's Helios Grand Hotel, a Loews Hotel on 28 Oct 2026 start from NZ$592, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Universal's Helios Grand Hotel, a Loews Hotel?

The closest beach to Universal's Helios Grand Hotel, a Loews Hotel is Beachcomber Beach (13.9 km).

Does Universal's Helios Grand Hotel, a Loews Hotel have a pool?

Universal's Helios Grand Hotel, a Loews Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 9:00 AM to 10:00 PM.

What luxury perks are available at Universal's Helios Grand Hotel, a Loews Hotel?

Universal's Helios Grand Hotel, a Loews Hotel features an outdoor pool, 1 hot tub and 2 restaurants.

Is Universal's Helios Grand Hotel, a Loews Hotel family-friendly?

You bet! With amenities such as early theme park entry and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Universal's Helios Grand Hotel, a Loews Hotel is a hit with families.

Does Universal's Helios Grand Hotel, a Loews Hotel serve breakfast?

You bet, cooked-to-order breakfast is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Universal's Helios Grand Hotel, a Loews Hotel?

No, Universal's Helios Grand Hotel, a Loews Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Universal's Helios Grand Hotel, a Loews Hotel?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Universal's Helios Grand Hotel, a Loews Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Universal's Helios Grand Hotel, a Loews Hotel?

No, pets are not allowed.

Universal's Helios Grand Hotel, a Loews Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 438 out of 514 reviews
Rating 8 - Good. 51 out of 514 reviews
Rating 6 - Okay. 17 out of 514 reviews
Rating 4 - Poor. 4 out of 514 reviews
Rating 2 - Terrible. 4 out of 514 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our new favorite hotel! Everything is simply perfect, and the staff is incredible. We will definitely be returning.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, the staff was friendly and very helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best and more convenient place to enjoy Universal Epic.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, excellent service.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place ever
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is kind and courteous. Rooms are clean. The hotel is connected to Epic Universe.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay at this hotel and it was very clean. The food was delicious. Would definitely Come back.
Stayed 6 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth every penny for the convenience of location within Epic. Brand new so clean. Very helpful staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best trained hotel staff I have ever met. Everyone was so kind and informative. The hotel is stunning, and food options were good. The park view room was worth every cent. We will definitely be back!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid stay, a must when at Epic!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The park's fantastic attractions, great food, and excellent service staff.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was first class. The staff f
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Amazing hotel ,perfect location, clean
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff very friendly and helpful, rooms were clean and beds are comfy, can’t beat easy access to epic universe
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dedicated entrance to Epic Universe
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient next to the park. The in and out benefit is great where you can take a break throughout the day to refresh and reset.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good but food is overpriced.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay- can’t wait to come back for another longer stay!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, room was clean and spacious. Hotel was beautiful and great to have direct access to Epic universe. Would stay again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location. Beautiful park view. Comfy bed. Good food onsite.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Friendly staff. Convenient location
Stayed 2 nights in Apr 2026