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Westgate Lakes Resort & Spa Universal Studios Area

4.0 star property
Family-friendly hotel with 7 outdoor pools and 7 hot tubs

Photo gallery for Westgate Lakes Resort & Spa Universal Studios Area

7 outdoor pools, pool cabanas (surcharge), pool umbrellas
Exterior
Sports bar
Dock
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
The current price is NZ$309
includes taxes & fees
2 Dec - 3 Dec

Explore the area

View map
9500 Turkey Lake Rd, Orlando, FL, 32819
  • Place, Pointe Orlando
    ‪15 min walk‬
  • Place, Orange County Convention Center
    ‪19 min walk‬
  • Place, SeaWorld® Orlando
    ‪3 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

View all photos for Room (Resort Select)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room (Resort Select)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Flat-screen TV
Pillow-top bed
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Bedroom

In-room dining

Room, 1 Bedroom

7.8 out of 10
Good
(121 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Dishwasher
Flat-screen TV
Separate bedroom
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 4 Bedrooms

1 bedroom, premium bedding, pillow-top beds, in-room safe

Villa, 4 Bedrooms

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 4 bedrooms
  • Sleeps 16
  • 3 King Beds, 2 Double Beds and 3 Double Sofa Beds

View all photos for Deluxe Villa, 1 Bedroom

Flat-screen TV, DVD player

Deluxe Villa, 1 Bedroom

8.6 out of 10
Excellent
(167 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio (Villa)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Studio (Villa)

8.4 out of 10
Very good
(539 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Flat-screen TV, DVD player

Villa, 2 Bedrooms

8.8 out of 10
Excellent
(107 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 111 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 3 Bedrooms

Flat-screen TV, DVD player

Villa, 3 Bedrooms

8.4 out of 10
Very good
(9 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 157 sq m
  • 3 bedrooms
  • Sleeps 12
  • 2 King Beds, 2 Double Beds and 2 Double Sofa Beds

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About the area

Orlando

A family-friendly stay in Orlando awaits you at Westgate Lakes Resort & Spa Universal Studios Area. You'll be 4.2 km (2.6 mi) from The Orlando Eye and 4.8 km (3 mi) from Aquatica. Highlights at this hotel include 7 outdoor swimming pools, 2 poolside bars and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The family restaurant, Drafts Sports Bar & Grill, serves American cuisine and is open for lunch and dinner. Buccaneer Galley is the hotel's own bar, serving drinks along with light fare. Enjoy access to 7 hot tubs and 2 outdoor tennis courts along with a water park and a marina. 25005 square feet (2323 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find a gym, a lazy river and a sauna. There's also free valet parking, along with the convenience of a free theme park shuttle. .You'll be 5 km (3.1 mi) from Universal Orlando Resort and 5 km (3.1 mi) from Universal’s Volcano Bay with a stay at this 4-property class Orlando hotel.

What's nearby

  • Pointe Orlando - 15 min walk - 1.3 km
  • Orange County Convention Center - 19 min walk - 1.6 km
  • The Orlando Eye - 2 min drive - 2.1 km
  • Aquatica - 2 min drive - 3.0 km
  • SeaWorld® Orlando - 3 min drive - 2.7 km

Getting around

  • Orlando Station - 13 min drive
  • Orlando International Airport (MCO) - 21 min drive

Restaurants

  • ‪Drafts Sports Bar & Grill - ‬3 min walk
  • ‪Rocks - ‬6 min drive
  • ‪Maggiano's - ‬6 min drive
  • ‪Joe's Marketplace & Deli - ‬3 min walk
  • ‪Taverna Opa Orlando - ‬6 min drive

About this property

Westgate Lakes Resort & Spa Universal Studios Area

Family-friendly hotel with 7 outdoor pools and 7 hot tubs
As a guest of Westgate Lakes Resort & Spa Universal Studios Area, you'll find a full-service spa, a water park (surcharge), and a marina. 7 outdoor swimming pools and 7 hot tubs are also on site. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 25005 square feet (2323 square metres) and includes conference space. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Westgate Lakes Resort & Spa Universal Studios Area. Free self parking and valet parking are available.

This 4-star Orlando hotel is smoke free.

  • 1990 guestrooms or units
  • 5 levels
  • 28 buildings
  • 2 bars by the pool
  • Conference rooms
  • 25005 sq ft of conference space
  • 2323 sq. m of conference space
  • Built in 1984
  • Deli
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Westgate Lakes Resort & Spa Universal Studios Area offers 1990 accommodations with DVD players and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan.

The on-site spa has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Similar properties

4 outdoor pools, open 7:00 AM to 11:00 PM, pool cabanas (surcharge)
Marriott's Grande Vista
  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.5 out of 5, Wonderful, 3,521 reviews
The price is NZ$174
includes taxes & fees
1 Dec - 2 Dec
Marriott's Grande Vista

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Buccaneer Galley
  • Cordovano Joe's Pizza
  • Drafts Sports Bar & Grill
  • Sids Bistro
  • The Marketplace & Deli

Things to do

  • 2 outdoor tennis courts
  • 7 hot tubs
  • 7 outdoor pools
  • Arcade/game room
  • Basketball
  • Bowling alley
  • Canoeing
  • Children's club
  • Children's pool
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Lazy river
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Volleyball
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Fenced pool
  • Free theme park shuttle
  • Grocery/convenience store
  • High chair
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 25,005 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 28 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 29.23 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and JCB International. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westgate Lakes Resort Universal Studios Area
Westgate Lakes Resort Universal Studios Area Condo
Westgate Lakes Resort Universal Studios Area Condo Orlando
Westgate Lakes Resort Universal Studios Area Orlando
Westgate Lakes Hotel Orlando
Westgate Lakes Universal Studios Area Orlando
Westgate Lakes Universal Studios Area
Westgate Lakes Orlando
Westgate Lakes Resort Spa Universal Studios Area
Westgate s Universal Stuos Ar
Westgate Lakes Resort Spa Universal Studios Area
Westgate Lakes Resort & Spa Universal Studios Area Hotel
Westgate Lakes Resort & Spa Universal Studios Area Orlando
Westgate Lakes Resort & Spa Universal Studios Area Hotel Orlando

Frequently asked questions

What is the cancellation policy at Westgate Lakes Resort & Spa Universal Studios Area?

Westgate Lakes Resort & Spa Universal Studios Area offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Westgate Lakes Resort & Spa Universal Studios Area?

As of 11 Nov 2025, prices found for a 1-night stay for 2 adults at Westgate Lakes Resort & Spa Universal Studios Area on 2 Dec 2025 start from NZ$256.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Westgate Lakes Resort & Spa Universal Studios Area?

Yep, Westgate Lakes Resort & Spa Universal Studios Area has a free self car park and free valet parking.

Is there a spa on site at Westgate Lakes Resort & Spa Universal Studios Area?

Yep, there is an onsite spa at Westgate Lakes Resort & Spa Universal Studios Area. It has 7 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Westgate Lakes Resort & Spa Universal Studios Area have a pool?

Yep, and guests love it! Westgate Lakes Resort & Spa Universal Studios Area has 7 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Westgate Lakes Resort & Spa Universal Studios Area have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Westgate Lakes Resort & Spa Universal Studios Area?

Westgate Lakes Resort & Spa Universal Studios Area features 2 poolside bars, 7 outdoor pools and 7 hot tubs. All guestrooms come with pillowtop beds and premium bedding.

What makes Westgate Lakes Resort & Spa Universal Studios Area a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Westgate Lakes Resort & Spa Universal Studios Area.

Is Westgate Lakes Resort & Spa Universal Studios Area family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Westgate Lakes Resort & Spa Universal Studios Area is a hit with families.

Is there a free airport shuttle available at Westgate Lakes Resort & Spa Universal Studios Area?

No, Westgate Lakes Resort & Spa Universal Studios Area does not offer an airport shuttle service.

Is there a bar or restaurant at Westgate Lakes Resort & Spa Universal Studios Area?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Westgate Lakes Resort & Spa Universal Studios Area?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Westgate Lakes Resort & Spa Universal Studios Area Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 2910 out of 5476 reviews
Rating 8 - Good. 1138 out of 5476 reviews
Rating 6 - Okay. 688 out of 5476 reviews
Rating 4 - Poor. 347 out of 5476 reviews
Rating 2 - Terrible. 393 out of 5476 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dion

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for the family
Stayed 4 nights in Jul 2025

2/10 Terrible

Chekita

Disliked: Cleanliness, property conditions & facilities
Property pretty old inside. I didn't like that you have to pay to use the waterpark at the resort. resort def Neds some upgrades to the rooms and pools
Stayed 3 nights in Aug 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Aug 2025

4/10 Poor

Camishawn

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Didn't like the look of the room.. Room was out dated. Room had many maintenance issues. Staff was pleasant and quick to service you but the fact i had to keep calling the front desk.
Stayed 5 nights in Aug 2025

10/10 Excellent

Luiz C Pires

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 5 nights in Aug 2025

10/10 Excellent

Rayshounda

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the different pools
Stayed 4 nights in Aug 2025

6/10 Okay

Sutania

Good
Stayed 3 nights in Aug 2025

10/10 Excellent

Alexjandro Pascual

Stayed 2 nights in Aug 2025

8/10 Good

Faustina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With the exception of a little confusion with the marketing department, we had a great family stay at Westgate. Our room was clean, the views were wonderful, everything was great. Everything was in close proximity, and we would definitely stay here again.
Stayed 5 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

One and Done

the first room they gave us was in building 80. the moment we walked in , the smell was horrible. the hallways were hot and the smell was muggy. we thought, ok, its probably because its the first floor and right at the beginning where the doors are always opening and closing. Nope. the elevator was not in good condition, hot and smelly. then we got to the 6th floor and once we got out, that hallways was hotter than the 1st floor. It seems that someone in one of the rooms was cooking some sort of cajun seafood broil. the entire hallway smelled of that. We went in our room, and the cajun smell was seeping through,. the room they gave us seems like an older room. not sure when was the last time this resort was updated/remodeled. The internet was HORRIBLE, despite being connected to the WiFi. The ambiance of the room just wasn't the best. The smell inside the room as well was too strong and I am unable to pin point what it smelled like. The front desk staff were amazing. I went back and explained the situation, they kindly agreed to switch rooms and building entirely. We stayed in building 60, 1st floor. This was a much better option compared to where we were originally, however, still not the best. We have definitely stayed at better resorts. We decided on this one because of the water park and other am based on the pictures, however, the $25 per person fee was not worth it. we ended up going to Aquatica, which defeated the purpose as we didnt want to leave the resort.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Daylin

Stayed 2 nights in Aug 2025

10/10 Excellent

Jevanni, Kissimmee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed how peaceful the hotel was. The room I stayed I was quite comfortable and the bed was very soft and cozy.
Stayed 3 nights in Aug 2025

8/10 Good

Jeffrey

Liked: Staff & service, room comfort
Everyone on the property is truly amazing and the service was top notch. Our room needed some work for sure. I let the front desk be aware of the issues and they offered to fix things that were broken or check. But we were there for an anniversary trip so it was short 2 day trip so we told them we would make do just wanted to inform. The room was clean the jetted tub was not and i didnt feel to stable on some of the floor tiles and tub ( after i bought supplies to clean it) and wish the bathroom door knob wasnt broken and on the floor when we arrived. So many beautiful areas plenty for all ages and so many activities. Food options are a bit limited but for a quick trip and wanting to stay on property we made do and all the food we had dinner at drafts and it was AMAZING
Stayed 2 nights in Aug 2025

10/10 Excellent

Maged

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Tammie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my staff just wish they had alittle more helpful transportation to get you around resort more otherwise everything was great
Stayed 3 nights in Aug 2025

8/10 Good

Lexanna

Stayed 4 nights in Jul 2025

8/10 Good

Richard Armando

Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2025

10/10 Excellent

Valda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Aug 2025

10/10 Excellent

JOEL

Stayed 6 nights in Jul 2025

6/10 Okay

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and I loved the balcony overlooking the lake! The hotel does not have a full length mirror though. The resort has lots of amenities, but we didn’t have time for any of them and they close early, or for weather. Upon check-in, there is an overwhelming amount of information they gave us, and after a day of traveling was unsettling. We ended up for the first day of our vacation stuck with a staff member trying to sell us a time share, but with a free breakfast and $100 as a reward. The breakfast was not worth the 2 or more hours for the time share sell that we weren’t interested in the first place. They say there is no obligation to buy the time share, but they had multiple people (3 different people) speak to us and try to convince us otherwise. It really put a bad taste in our mouth for the rest of our vacation. We felt that a morning was wasted for our vacation for $100.
Stayed 5 nights in Aug 2025

10/10 Excellent

Natalia A

Liked: Cleanliness, staff & service, property conditions & facilities
Need more and better restaurants, overall the stay was great!
Stayed 3 nights in Aug 2025

8/10 Good

Vernal, Nassau

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My family loved this place! So clean and well Kept! Only thing that was annoying was only one elevator was working in the building that we stayed. Also the WiFi connection was terrible…it kept dropping. Other than that awesome experience!
Stayed 5 nights in Aug 2025

10/10 Excellent

Randy Zachary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and staff
Stayed 5 nights in Aug 2025

6/10 Okay

Quadirah

Travelled with family and small children
Need more drivers to get around
Stayed 3 nights in Aug 2025