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Westgate Lakes Resort & Spa Universal Studios Area

4.0 star property
Family-friendly hotel with 7 outdoor pools and 7 hot tubs

Photo gallery for Westgate Lakes Resort & Spa Universal Studios Area

7 outdoor pools, pool cabanas (surcharge), pool umbrellas
Creator video - submitted by Olga Zaitseva
Exterior
Dock
Sports bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
The current price is NZ$234
includes taxes & fees
29 Sept - 30 Sept

Explore the area

View map
9500 Turkey Lake Rd, Orlando, FL, 32819
  • Place, Pointe Orlando
    ‪15 min walk‬
  • Place, Orange County Convention Center
    ‪19 min walk‬
  • Place, SeaWorld® Orlando
    ‪3 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Villa, 1 Bedroom

Flat-screen TV, DVD player

Deluxe Villa, 1 Bedroom

8.6 out of 10
Excellent
(162 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 4 Bedrooms

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 4 bedrooms
  • Sleeps 16
  • 3 King Beds, 2 Double Beds and 3 Double Sofa Beds

View all photos for Room (Resort Select)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room (Resort Select)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Flat-screen TV
Pillow-top bed
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio (Villa)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Studio (Villa)

8.4 out of 10
Very good
(527 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Flat-screen TV, DVD player

Villa, 2 Bedrooms

8.8 out of 10
Excellent
(107 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 111 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 3 Bedrooms

Flat-screen TV, DVD player

Villa, 3 Bedrooms

8.4 out of 10
Very good
(9 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 157 sq m
  • 3 bedrooms
  • Sleeps 12
  • 2 King Beds, 2 Double Beds and 2 Double Sofa Beds

View all photos for Room, 1 Bedroom

In-room dining

Room, 1 Bedroom

7.8 out of 10
Good
(119 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Dishwasher
Flat-screen TV
Separate bedroom
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Orlando

A family-friendly stay in Orlando awaits you at Westgate Lakes Resort & Spa Universal Studios Area. You'll be 4.2 km (2.6 mi) from The Orlando Eye and 4.8 km (3 mi) from Aquatica. Highlights at this hotel include 7 outdoor swimming pools, 2 poolside bars and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The family restaurant, Drafts Sports Bar & Grill, serves American cuisine and is open for lunch and dinner. Buccaneer Galley is the hotel's own bar, serving drinks along with light fare. Enjoy access to 7 hot tubs and 2 outdoor tennis courts along with a water park and a marina. 25005 square feet (2323 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find a gym, a lazy river and a sauna. There's also free valet parking, along with the convenience of a free theme park shuttle. .You'll be 5 km (3.1 mi) from Universal Orlando Resort and 5 km (3.1 mi) from Universal’s Volcano Bay with a stay at this 4-property class Orlando hotel.

What's nearby

  • Pointe Orlando - 15 min walk - 1.3 km
  • Orange County Convention Center - 19 min walk - 1.6 km
  • The Orlando Eye - 2 min drive - 1.8 km
  • Aquatica - 2 min drive - 3.0 km
  • SeaWorld® Orlando - 3 min drive - 2.7 km

Getting around

  • Orlando Station - 13 min drive
  • Orlando International Airport (MCO) - 21 min drive

Restaurants

  • ‪Drafts Sports Bar & Grill - ‬3 min walk
  • ‪Rocks - ‬6 min drive
  • ‪Joe's Marketplace & Deli - ‬3 min walk
  • ‪Maggiano's - ‬6 min drive
  • ‪Taverna Opa Orlando - ‬6 min drive

About this property

Westgate Lakes Resort & Spa Universal Studios Area

Family-friendly hotel with 7 outdoor pools and 7 hot tubs
As a guest of Westgate Lakes Resort & Spa Universal Studios Area, you'll find a full-service spa, a water park (surcharge), and a marina. 7 outdoor swimming pools and 7 hot tubs are also on site. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 25005 square feet (2323 square metres) and includes conference space. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Westgate Lakes Resort & Spa Universal Studios Area. Free self parking and valet parking are available.

This 4-star Orlando hotel is smoke free.

  • 1990 guestrooms or units
  • 5 levels
  • 28 buildings
  • 2 bars by the pool
  • Conference rooms
  • 25005 sq ft of conference space
  • 2323 sq. m of conference space
  • Built in 1984
  • Deli
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Westgate Lakes Resort & Spa Universal Studios Area offers 1990 accommodations with DVD players and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan.

The on-site spa has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

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  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.5 out of 5, Wonderful, 3,201 reviews
The price is NZ$170
includes taxes & fees
26 Oct - 27 Oct
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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 29.23 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and JCB International. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westgate Lakes Resort Universal Studios Area
Westgate Lakes Resort Universal Studios Area Condo
Westgate Lakes Resort Universal Studios Area Condo Orlando
Westgate Lakes Resort Universal Studios Area Orlando
Westgate Lakes Hotel Orlando
Westgate Lakes Universal Studios Area Orlando
Westgate Lakes Universal Studios Area
Westgate Lakes Orlando
Westgate Lakes Resort Spa Universal Studios Area
Westgate s Universal Stuos Ar
Westgate Lakes Resort Spa Universal Studios Area
Westgate Lakes Resort & Spa Universal Studios Area Hotel
Westgate Lakes Resort & Spa Universal Studios Area Orlando
Westgate Lakes Resort & Spa Universal Studios Area Hotel Orlando

Frequently asked questions

What is the cancellation policy at Westgate Lakes Resort & Spa Universal Studios Area?

Westgate Lakes Resort & Spa Universal Studios Area offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Westgate Lakes Resort & Spa Universal Studios Area?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at Westgate Lakes Resort & Spa Universal Studios Area on 29 Sept 2025 start from NZ$183.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Westgate Lakes Resort & Spa Universal Studios Area?

Yep, Westgate Lakes Resort & Spa Universal Studios Area has a free self car park and free valet parking.

Is there a spa on site at Westgate Lakes Resort & Spa Universal Studios Area?

Yep, there is an onsite spa at Westgate Lakes Resort & Spa Universal Studios Area. It has 7 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Westgate Lakes Resort & Spa Universal Studios Area have a pool?

Yep, and guests love it! Westgate Lakes Resort & Spa Universal Studios Area has 7 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Westgate Lakes Resort & Spa Universal Studios Area have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Westgate Lakes Resort & Spa Universal Studios Area?

Westgate Lakes Resort & Spa Universal Studios Area features 2 poolside bars, 7 outdoor pools and 7 hot tubs. All guestrooms come with pillowtop beds and premium bedding.

What makes Westgate Lakes Resort & Spa Universal Studios Area a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Westgate Lakes Resort & Spa Universal Studios Area.

Is Westgate Lakes Resort & Spa Universal Studios Area family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Westgate Lakes Resort & Spa Universal Studios Area is a hit with families.

Is there a free airport shuttle available at Westgate Lakes Resort & Spa Universal Studios Area?

No, Westgate Lakes Resort & Spa Universal Studios Area does not offer an airport shuttle service.

Is there a bar or restaurant at Westgate Lakes Resort & Spa Universal Studios Area?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Westgate Lakes Resort & Spa Universal Studios Area?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Westgate Lakes Resort & Spa Universal Studios Area Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 2827 out of 5372 reviews
Rating 8 - Good. 1115 out of 5372 reviews
Rating 6 - Okay. 684 out of 5372 reviews
Rating 4 - Poor. 349 out of 5372 reviews
Rating 2 - Terrible. 397 out of 5372 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Stayed 2 nights in Jun 2025

6/10 Okay

Luis

Travelled with family, Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
There was cockroaches and stains on the walls of the hotel room
Stayed 4 nights in Jun 2025

8/10 Good

Troy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property had easy access to food venues and other sites in the area. Comfortable beds and full kitchen were a great bonus
Stayed 6 nights in Jun 2025

6/10 Okay

Angelina, Greensboro

Travelled with family
It was Ok. Nothing special.
Stayed 2 nights in May 2025

8/10 Good

Crystel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Plenty of outdoor space to sit and enjoy the scenery.
Stayed 6 nights in Jun 2025

10/10 Excellent

christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Nicole Margot

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious with a great view of the lake, full assortment of activities and food on site.
Stayed 5 nights in Jun 2025

8/10 Good

Jessica

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: large spacious rooms, clean rooms, attentive staff, delicious drinks Cons: difficulty finding parking when returning to rooms late, no assigned parking spaces for hotel guests, adult pool had no bar, children present at adults pool, unsupervised children in family pools spraying guests with water guns, people blasting loud music on large speakers by the pool
Stayed 4 nights in Jun 2025

4/10 Poor

John

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
The toilet didn’t work. The tank wouldn’t hold any water and would just run. I had to fill the ice buckets with water to flush the toilet. Also the microwave in the room was broken. The door wouldn’t close so the light remained on and wouldn’t allow it to be used.
Stayed 4 nights in Jun 2025

2/10 Terrible

Alexander

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Property charged me $43.67 for room service that I never ordered. They were very rude and have made an assumption that I could be lying to them. They claim they are making a search and review to see if it was me who ordered the room service. I never ate there once. I was always at nice restaurants or at theme parks. I used this place to sleep get up and go. This place A/C sucked!
Stayed 3 nights in Jun 2025

10/10 Excellent

Sandra latrice

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great..
Stayed 3 nights in Jun 2025

8/10 Good

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
It’s such a huge property it’s easy to get lost. However for the price, it more than makes up for any negatives. In the middle of everything with large condo spaces - it’s a great deal
Stayed 2 nights in Mar 2025

10/10 Excellent

Leviticus

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Besides the neighbors being a little loud in the morning, it was perfect. Not much you can do about the noise because it’s their vacation too so no big deal. But the hotel was amazing. The pools were all clean and had good temperatures as well. And it was not too far away from any attractions nearby. There was also a convenient walmart just down the road and lots of food options from cheap to expensive just further down. 10/10 experience.
Stayed 7 nights in Jun 2025

4/10 Poor

Ryan

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Room we stayed in was very dated and right next to the elevator which made all sorts of fun sounds at night. Our dishwasher broke the second night of a seven night stay and they never got around to fixing it. Also when you ask for towels you need to do it a couple of times and it stills takes an hour to get them.
Stayed 7 nights in Jun 2025

10/10 Excellent

Biansly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are nice and clean and resort is beautiful
Stayed 4 nights in Jun 2025

6/10 Okay

Chelsea

Travelled with family
Liked: Cleanliness, property conditions & facilities
Pros: Clean, beautiful grounds. There are pools throughout the property, and food/store options available onsite. Beds were comfortable. Nice patios. Able to get bus to Universal for free. Cons: Check in was awful. Took close to 1 hour. There is a shuttle that can take you from your building to the front as it's a long walk. However, we mostly had to walk because the shuttle was either parked up front or MIA. The property and rooms are dated. Plugs/outlets in the room were few and we had two just not even work in our room. The waterpark was fine, but requires additional paid entry for non-members. Pools on property are just open swimming..no attendants.
Stayed 3 nights in Jun 2025

10/10 Excellent

James Lee Curry

Stayed 3 nights in Jun 2025

10/10 Excellent

Khalisha

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was clean
Stayed 4 nights in May 2025

10/10 Excellent

juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Kristin

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
We stayed in a one bedroom and it was terrible. There was nowhere to put our luggage. There was a gross broom, mop, and plunger in the room as if we were time share guests who would be cleaning ourselves. The shower door didn’t seal, so anytime the shower was used it flooded the bathroom floor. The toilet seat was broken and there was a screw sticking out of the bathroom pocket door which caused it to get stuck and not close. Anytime we called for assistance or concerns they were not helpful. If you’re looking for a vacation hotel stay, skip this one.
Stayed 3 nights in Jun 2025

10/10 Excellent

Shauna

Stayed 1 night in May 2025

6/10 Okay

Abel

Travelled with family
It is a nice place but our room was so outdated , sliddibg door was stuck , blinds were falling offs, bathroon door didnt lock , toilet made a lot of noise and got stuck when flashing. Starburcks worker were so rude. Front office were nice and they guy whintook us to our room was super nice and helpful.
Stayed 3 nights in Jun 2025

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The stay was great, the only thing I would have liked was for the water park to be open later especially since it was so hot.
Stayed 4 nights in Jun 2025

8/10 Good

Edna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place but they charge extra fee when checking in.
Stayed 6 nights in Jun 2025

10/10 Excellent

Sophia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Westgate Lake is one of my favorite property to stay at Orlando. The place is very nice and a lot of activities to do on the property. I loved the balcony and the view of the water. I will definitely come back!
Stayed 7 nights in Jun 2025