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Cross Hotel Osaka

4.0 star property
Hotel with 2 restaurants, steps from Dotonbori Glico Sign

Photo gallery for Cross Hotel Osaka

Exterior
Suite, Non Smoking (Cross Floor)
Reception
Lounge
2 restaurants, breakfast served

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085
  • Dotonbori Glico Sign
    ‪1 min walk‬
  • Dotonbori
    ‪2 min walk‬
  • Nipponbashi
    ‪12 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪57 min drive‬

Room options

View all photos for Deluxe Double Room, Non Smoking (Cross Floor)

Deluxe Double Room, Non Smoking (Cross Floor)

Deluxe Double Room, Non Smoking (Cross Floor)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Non Smoking (Cross Floor)

Twin Room, Non Smoking (Cross Floor)

Twin Room, Non Smoking (Cross Floor)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Triple Room, Non Smoking (Cross Floor)

Triple Room, Non Smoking (Cross Floor)

Triple Room, Non Smoking (Cross Floor)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for DOTONBORI view DOUBLE, Non Smoking

DOTONBORI view DOUBLE, Non Smoking

DOTONBORI view DOUBLE, Non Smoking

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 24 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking (Standard Floor)

In-room safe, desk, blackout curtains, free WiFi

Twin Room, Non Smoking (Standard Floor)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Non Smoking (Standard Floor)

Superior Double Room, Non Smoking (Standard Floor)

Superior Double Room, Non Smoking (Standard Floor)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Double Room, Non Smoking (Standard Floor)

Deluxe Double Room, Non Smoking (Standard Floor)

Deluxe Double Room, Non Smoking (Standard Floor)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Standard Floor)

In-room safe, desk, blackout curtains, free WiFi

Double Room, Non Smoking (Standard Floor)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI view TWIN, Non Smoking

DOTONBORI view TWIN, Non Smoking

DOTONBORI view TWIN, Non Smoking

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 27 sq m
  • River view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Suite, Non Smoking (Cross Floor)

Suite, Non Smoking (Cross Floor)

Suite, Non Smoking (Cross Floor)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Bidet
Separate bath and shower
Eco-friendly toiletries
  • 103 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for King Room, Non Smoking (Cross Floor)

King Room, Non Smoking (Cross Floor)

King Room, Non Smoking (Cross Floor)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Cross Floor)

Double Room, Non Smoking (Cross Floor)

Double Room, Non Smoking (Cross Floor)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Cross Floor)

Superior Double Room, Non Smoking (Cross Floor)

Superior Double Room, Non Smoking (Cross Floor)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Superior Double Room

In-room safe, desk, blackout curtains, free WiFi

Standard Floor Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Double Room

In-room safe, desk, blackout curtains, free WiFi

Standard Floor Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Floor Double Room

In-room safe, desk, blackout curtains, free WiFi

Cross Floor Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Twin Room

In-room safe, desk, blackout curtains, free WiFi

Standard Floor Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Floor Triple Room

In-room safe, desk, blackout curtains, free WiFi

Standard Floor Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Cross Floor Twin Room

In-room safe, desk, blackout curtains, free WiFi

Cross Floor Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for DOTONBORI View DOUBLE

In-room safe, desk, blackout curtains, free WiFi

DOTONBORI View DOUBLE

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Suite

In-room safe, desk, blackout curtains, free WiFi

Cross Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Cross Floor Deluxe Double Room

In-room safe, desk, blackout curtains, free WiFi

Cross Floor Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Floor Triple Room

In-room safe, desk, blackout curtains, free WiFi

Cross Floor Triple Room

  • Sleeps 3
  • 3 Double Beds

View all photos for Standard Floor Deluxe Double Room

In-room safe, desk, blackout curtains, free WiFi

Standard Floor Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Floor Superior Double Room

In-room safe, desk, blackout curtains, free WiFi

Cross Floor Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI View TWIN

In-room safe, desk, blackout curtains, free WiFi

DOTONBORI View TWIN

  • Sleeps 2
  • 2 Single Beds

View all photos for Cross Junior Suite

In-room safe, desk, blackout curtains, free WiFi

Cross Junior Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Cross Floor Cross King Room

In-room safe, desk, blackout curtains, free WiFi

Cross Floor Cross King Room

  • Sleeps 2
  • 1 King Bed

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About the area

Osaka

Cross Hotel Osaka places you in the centre of Osaka, steps from Dotonbori Glico Sign and within a short 5-minute stroll of Hozen-ji Temple. Highlights at this hotel include 2 restaurants and in-room free WiFi. .The restaurant, TERRACE ＆ DINING ZERO, is open for breakfast and lunch. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a microwave in a common area. Each morning buffet breakfast is served between 7 AM and 10 AM. .Attractions within a short walk of this Shinsaibashi hotel include Dotonbori and within a 15-minute walk you'll find Nipponbashi.

What's nearby

  • Dotonbori Glico Sign - 1 min walk - 0.1 km
  • Dotonbori - 2 min walk - 0.2 km
  • Kuromon Ichiba Market - 10 min walk - 0.9 km
  • Nipponbashi - 12 min walk - 1.0 km
  • Kyocera Dome Osaka - 4 min drive - 3.6 km

Getting around

  • Osaka-Namba Station - 5 min walk
  • Namba Station - 8 min walk
  • Osaka (KIX-Kansai Intl.) - 57 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪タブレス パティスリー - ‬1 min walk
  • ‪ジャンボカラオケ広場宗右衛門町本店 - ‬1 min walk
  • ‪EXCELSIOR CAFFÉ Barista - ‬1 min walk
  • ‪香港飯店 0410 道頓堀店 - ‬1 min walk

About this property

Cross Hotel Osaka

Hotel with 2 restaurants, steps from Dotonbori Glico Sign
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Cross Hotel Osaka also features a vending machine, concierge services, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this Osaka hotel.

  • 229 guestrooms or units
  • 14 levels
  • 2 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
Cross Hotel Osaka offers 229 accommodations with a safe and complimentary bottles of water. Fridges and coffee/tea makers are provided. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Japanese, Korean

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Hotel Nikko Osaka

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  • Air conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 for adults and JPY 1,980 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of JPY 9,680; reservation required

Restaurants on site

  • TERRACE ＆ DINING ZERO

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1980 for children
  • Hosted evening meal: JPY 9680

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Frequently asked questions

What is the cancellation policy at Cross Hotel Osaka?

Cross Hotel Osaka offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Cross Hotel Osaka serve breakfast?

You bet, our guests can't get enough of the buffet brekkie here! Offered daily from 7 AM to 10 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Cross Hotel Osaka?

No, Cross Hotel Osaka does not offer an airport shuttle service.

Is there a bar or restaurant at Cross Hotel Osaka?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Cross Hotel Osaka?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Cross Hotel Osaka?

No, pets are not allowed.

Cross Hotel Osaka Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 796 out of 1028 reviews
Rating 8 - Good. 178 out of 1028 reviews
Rating 6 - Okay. 41 out of 1028 reviews
Rating 4 - Poor. 6 out of 1028 reviews
Rating 2 - Terrible. 7 out of 1028 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
It was great, the staff were very friendly. Only one criticism, there was nowhere to put our luggage so we took up the seating area and on the floor
Stayed 3 nights in Apr 2025

10/10 Excellent

elnora g

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good location

This was our first time staying in this side of Sinsaibashi and was a bit worried we might be far from all the best sites and restos. The location was perfect! Staff were very friendly! Rooms were comfortable and bathroom was spacious for a Japanese hotel. I think this is the best hotel in Osaka Namba area!
Stayed 1 night in Feb 2025

10/10 Excellent

Kent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cross hotel Osaka

The room was nice and clean. The location was so convenient, it was close to the most popular places like the restaurants and shops.
Stayed 4 nights in Feb 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Thomas

Stayed 3 nights in Feb 2025

10/10 Excellent

Nestor

Stayed 2 nights in Jan 2025

10/10 Excellent

Rhea Angelica

Stayed 2 nights in Oct 2024

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STREET CONSTRUCTION is ongoing. They warn you after you make your reservation. I chose to ignore the warning but it is real. The staff was helpful with shipping luggage. Check in and out we’re very easy.
Stayed 3 nights in Jan 2025

8/10 Good

TAO

Travelled with family
Liked: Cleanliness, staff & service
Good location, small room
Stayed 4 nights in Jan 2025

10/10 Excellent

Shiela

Stayed 2 nights in Jan 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near Dotonbori and all you want to visit in main tourist Osaka. Rooms are clean and you are provided with amenities.
Stayed 2 nights in Jan 2025

10/10 Excellent

Yunhee

Stayed 2 nights in Jan 2025

10/10 Excellent

Devin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at this hotel was great experience! It is located conveniently next to Dotonbori and a short walk to Shinsaibashi and Namba. The staff were very attentive and helpful. The rooms were spacious, clean, and comfortable. I would highly recommend to anyone wanting to stay in the heart of the action. It can be a little loud, but that is expected considering its proximity to Dotonburi.
Stayed 2 nights in Jan 2025

10/10 Excellent

Chia ti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay in Osaka

Enjoy this stay with my family in Osaka. Very convenient to everything we want to go and hotel room is comfortable and clean, guest service is also friendly
Stayed 3 nights in Jan 2025

10/10 Excellent

An

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Cross Hotel! It was our second time staying there - the lounge was a draw for us coming back to stay! The location was perfect if you want to be right in the middle of the action. Staff was super helpful and friendly :)
Stayed 5 nights in Dec 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was one of our favorite places on our trip. The location was perfect. It was just a block away from food, shopping, and the river. We loved the breakfast buffet. The staff was also very helpful.
Stayed 3 nights in Jan 2025

8/10 Good

Shauna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great bathrooms!

It was good, little disappointed they help into the check in time to the minute. But the hotel was great! Amazing breakfast! Wonderful bathrooms in room!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very close to Dotonbori and other nearby shopping and eating areas. Also close to some train stations so you’ll have no trouble getting around. The hotel had options for storing luggage before and after stay for no cost which was very helpful. The room was clean and decently quiet considering you are nearby a hot spot of people. Check out was the easiest ive been too with self check out.
Stayed 2 nights in Jan 2025

10/10 Excellent

Yongmin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for shopping
Stayed 4 nights in Jan 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MUST READ THIS REVIEW: Excellent hotel in the heart of Dotonbori. Walking distance to everything including the train station from the KIX Airport. Hotel has everything you need! I recommend, recommend, recommend!
Stayed 3 nights in Jan 2025

6/10 Okay

GORDON

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Carmen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

ky

Stayed 3 nights in Jan 2025

8/10 Good

Sheila, Surrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything!
Stayed 7 nights in Jan 2025