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Cross Hotel Osaka（ORIX HOTELS & RESORTS）

Property class: 4

Photo gallery for Cross Hotel Osaka（ORIX HOTELS & RESORTS）

The exterior of the Cross Hotel with a glass facade and illuminated signage.
A modern hotel lobby with a marble reception desk, a seating area with chairs, and a high ceiling with natural light.
A modern hotel room with two large beds, a seating area, a large window, and a modern ceiling design.
A modern hotel corridor with a red accent wall, directional arrows, and a carpeted floor.
A modern hotel room with a sectional sofa, a flat-screen TV, a desk with a lamp, and a bed with a headboard.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Bar
The current price is NZ$224
15 Sept - 16 Sept

Explore the area

View map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085
  • Place, Shinsaibashi-suji Shopping Street
    ‪1 min walk‬
  • Place, Dotonbori
    ‪1 min walk‬
  • Place, Dotonbori Glico Sign
    ‪2 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪64 min drive‬

Room options

View all photos for Room

A reception area with a curved counter, a woman at the desk, and a red carpet.

Room

  • Sleeps 3

View all photos for Room

A hotel room with a large bed, a desk, a chair, a flat-screen TV, and a wall-mounted light.

Room

  • Sleeps 3

Room

  • Sleeps 3

View all photos for Deluxe Double Room, Non Smoking (Standard Floor)

A modern hotel room with a large bed, a desk, a TV, and a seating area with curtains.

Deluxe Double Room, Non Smoking (Standard Floor)

9.6 out of 10
Exceptional
(13 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Standard Floor)

A hotel room with a large bed, a desk, a chair, and a TV.

Double Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(37 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Standard Floor)

A modern hotel room with a large bed, a desk, and a TV.

Superior Double Room, Non Smoking (Standard Floor)

9.4 out of 10
Exceptional
(20 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Non Smoking (Standard Floor)

A hotel room with three beds, a desk, and a large TV screen.

Triple Room, Non Smoking (Standard Floor)

8.8 out of 10
Excellent
(14 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Twin Room, Non Smoking (Standard Floor)

A hotel room with two beds, a TV, a desk, and a window with red curtains.

Twin Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(30 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room, Non Smoking (Cross Floor)

A hotel room with three beds, a desk, and a large window with curtains.

Triple Room, Non Smoking (Cross Floor)

8.6 out of 10
Excellent
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Twin Room, Non Smoking (Cross Floor)

A hotel room with two beds, a desk, a TV, and a window with curtains.

Twin Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Double Room, Non Smoking (Cross Floor)

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Deluxe Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Non Smoking (Cross Floor)

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Superior Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, Non Smoking (Cross Floor)

A hotel room with a large bed, a desk, a chair, a small table, and a TV.

Double Room, Non Smoking (Cross Floor)

8.6 out of 10
Excellent
(13 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Room, Non Smoking (Cross Floor)

A modern hotel room with a large bed, a desk, a chair, and a TV.

King Room, Non Smoking (Cross Floor)

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for DOTONBORI view DOUBLE, Non Smoking

A modern hotel room with a flat-screen TV, a desk, a chair, and a sofa.

DOTONBORI view DOUBLE, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • River view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI view TWIN, Non Smoking

A modern hotel room with a bed, a nightstand, a window with curtains, and a wall-mounted TV displaying an advertisement.

DOTONBORI view TWIN, Non Smoking

  • River view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Suite, Non Smoking (Cross Floor)

A modern hotel room with two large beds, a seating area, a large window, and a modern ceiling design.

Suite, Non Smoking (Cross Floor)

  • City view
  • 103 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

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About the area

Osaka

Cross Hotel Osaka（ORIX HOTELS & RESORTS） places you in the centre of Osaka, steps from Dotonbori Glico Sign and within a short 5-minute stroll of Hozen-ji Temple. Highlights at this hotel include 2 restaurants, a gym and a bar/lounge. .The restaurant, TERRACE ＆ DINING ZERO, is open for breakfast and lunch. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a microwave in a common area. Each morning buffet breakfast is served between 7 AM and 10 AM. .Attractions within a short walk walk of this 4-property class Shinsaibashi hotel include Dotonbori and Shinsaibashi-suji Shopping Street.

What's nearby

  • Shinsaibashi-suji Shopping Street - 1 min walk - 0.1 km
  • Amerikamura - 1 min walk - 0.2 km
  • Dotonbori - 1 min walk - 0.2 km
  • Dotonbori Glico Sign - 2 min walk - 0.2 km
  • Kuromon Market - 9 min walk - 0.8 km

Getting around

  • Osaka-Namba Station - 5 min walk
  • Nippombashi Station - 7 min walk
  • Osaka (KIX-Kansai Intl.) - 59 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪EXCELSIOR CAFFÉ Barista - ‬1 min walk
  • ‪HUB 心斎橋店 - ‬1 min walk
  • ‪一蘭 - ‬1 min walk
  • ‪あぶりや 道頓堀御堂筋店 - ‬1 min walk

About this property

Cross Hotel Osaka（ORIX HOTELS & RESORTS）

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A health club, a vending machine, and concierge services are also featured at Cross Hotel Osaka（ORIX HOTELS & RESORTS）.

Smoking is allowed in designated areas at this 4-star Osaka hotel.

  • 229 guestrooms or units
  • 14 levels
  • 2 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
Cross Hotel Osaka（ORIX HOTELS & RESORTS） offers 229 accommodations with a safe and complimentary bottles of water. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, slippers, bidets and complimentary toiletries.

This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

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  • Restaurant
  • Air-conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 for adults and JPY 1,980 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of JPY 9,680; reservation required

Restaurants on site

  • TERRACE ＆ DINING ZERO

Things to do

  • Health club

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1980 for children
  • Hosted evening meal: JPY 9680

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Cross Hotel

Cross Hotel Osaka

Cross Osaka

Cross Osaka Hotel

Hotel Cross

Hotel Cross Osaka

Osaka Cross

Osaka Cross Hotel

Cross Hotel Osaka Hotel

Cross Hotel Osaka Osaka

Cross Hotel Osaka Hotel Osaka

Frequently asked questions

What is the cancellation policy at Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

Cross Hotel Osaka（ORIX HOTELS & RESORTS） offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

As of 12 Sept 2026, prices found for a 1-night stay for 2 adults at Cross Hotel Osaka（ORIX HOTELS & RESORTS） on 15 Sept 2026 start from NZ$224, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Cross Hotel Osaka（ORIX HOTELS & RESORTS） serve breakfast?

You bet, our guests can't get enough of the buffet brekkie here! Offered daily from 7 AM to 10 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

No, Cross Hotel Osaka（ORIX HOTELS & RESORTS） does not offer an airport shuttle service.

Is there a bar or restaurant at Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

No, pets are not allowed.

Cross Hotel Osaka（ORIX HOTELS & RESORTS） Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 927 out of 1251 reviews
Rating 8 - Good. 243 out of 1251 reviews
Rating 6 - Okay. 59 out of 1251 reviews
Rating 4 - Poor. 15 out of 1251 reviews
Rating 2 - Terrible. 7 out of 1251 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, breakfast was great and the location was perfect.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Camryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 1 night in May 2026
Verified review

8/10 Good

Merlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and staff were very helpful.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

SEUNG Gi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Service, location, cleanliness was great
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Christiana

Liked: Cleanliness
Great stay!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was a bit larger than in most Japanese hotels. Excellent breakfast buffet
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and clean
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Zeshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best located hotel of our whole Japan trip, right next to Dotonbori. Staff were an absolute delight. Great great experience overall and would happily go back.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and clean, good size rooms (for Japan), excellent breakfast buffet, great location!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay with a nice quiet clean room. The breakfast is amazing with tons of great options to select from.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious, clean and comfortable. Will be staying here again on next visit to Osaka
Stayed 1 night in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful. Breakfast great.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Navreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Great breakfast buffet. Spacious room
Stayed 2 nights in May 2026
Verified review

8/10 Good

Maria

Liked: Cleanliness, amenities
Superb location, very kind and helpful staff and amazing breakfast buffet.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

JERRY

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend to stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the shower. Breakfast buffet wonderful with lots of options. Lots of shops, restaurants less than a block from hotel.
Stayed 8 nights in Jan 2026
Verified review

10/10 Excellent

Gene

Liked: Cleanliness, amenities, property conditions & facilities
Great place!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location. The hotel was being remodeled and they did let us know about the works in progress and just one elevator working, the other was in maintenance, so it all was as expected, a good hotel, great location
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Baljinder

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and spacious bathrooms
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Taha

Liked: Cleanliness, staff & service, property conditions & facilities
very clean and nice hotel. The breakfast was amazing. the only bad thing was there's only 1 elevator and it was a bug struggle to get back to the room or leave the hotel
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean, lovely breakfast catering to all tastes, friendly staff.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Varick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Seungmo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good, located in the center of Dotonbori. The morning buffet and the staff are also nice, but one of the two elevators is under construction during our stay, which is a little inconvenient. Overall, it's excellent.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Great location for Dontonbori street food bars and restaurants. Staff were friendly and room was clean with everything we needed.
Stayed 3 nights in Jan 2026