Cross Hotel Osaka

4.0 star property
Hotel with 2 restaurants, steps from Dotonbori Glico Sign

Photo gallery for Cross Hotel Osaka

2 restaurants, breakfast served
Lounge
Suite, Non Smoking (Cross Floor)
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi
The current price is NZ$1,661
27 Aug - 28 Aug

Explore the area

View map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085
  • Dotonbori
    ‪1 min walk‬
  • Dotonbori Glico Sign
    ‪1 min walk‬
  • Nipponbashi
    ‪10 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪47 min drive‬

Room options

Deluxe Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Bidet
Eco-friendly toiletries
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Twin Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Bidet
Eco-friendly toiletries
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Triple Room, Non Smoking (Cross Floor)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Bidet
Eco-friendly toiletries
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 3 Large Twin Beds

DOTONBORI view DOUBLE, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Bidet
Eco-friendly toiletries
Hairdryer
  • 24 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

Twin Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Bidet
Eco-friendly toiletries
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, Non Smoking (Standard Floor)

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Bidet
Eco-friendly toiletries
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Triple Room, Non Smoking (Standard Floor)

8.8 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Bidet
Eco-friendly toiletries
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 3 Twin Beds

Deluxe Double Room, Non Smoking (Standard Floor)

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Bidet
Eco-friendly toiletries
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(35 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Bidet
Eco-friendly toiletries
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

DOTONBORI view TWIN, Non Smoking

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Bidet
Eco-friendly toiletries
Hairdryer
  • 27 sq m
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

Suite, Non Smoking (Cross Floor)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Hairdryer
Eco-friendly toiletries
Bidet
  • 103 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

King Room, Non Smoking (Cross Floor)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Bidet
Eco-friendly toiletries
Hairdryer
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Double Room, Non Smoking (Cross Floor)

8.6 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Bidet
Eco-friendly toiletries
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Bidet
Eco-friendly toiletries
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Floor Superior Double Room

  • Sleeps 2

Standard Floor Double Room

  • Sleeps 2

Cross Floor Double Room

  • Sleeps 2

Standard Floor Twin Room

  • Sleeps 2

Standard Floor Triple Room

  • Sleeps 3

Cross Floor Twin Room

  • Sleeps 2

DOTONBORI View DOUBLE

  • Sleeps 2

Cross Suite

  • Sleeps 2

Cross Floor Deluxe Double Room

  • Sleeps 2

Cross Floor Triple Room

  • Sleeps 3

Standard Floor Deluxe Double Room

  • Sleeps 2

Cross Floor Superior Double Room

  • Sleeps 2

DOTONBORI View TWIN

  • Sleeps 2

Cross Suite Junior

  • Sleeps 2

Cross Floor Cross King Room

  • Sleeps 2

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About the area

Osaka

Cross Hotel Osaka places you in the centre of Osaka, steps from Dotonbori Glico Sign and within a short 5-minute stroll of Hozen-ji Temple. Highlights at this hotel include 2 restaurants and in-room free WiFi. .The restaurant, TERRACE & DINING ZERO, is open for breakfast and lunch. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a microwave in a common area. Each morning buffet breakfast is served between 7 AM and 10 AM. .Attractions within a 10-minute walk of this 4-property class Shinsaibashi hotel include Dotonbori and Namba Grand Kagetsu Theater.

What's nearby

  • Dotonbori - 1 min walk - 0.0 km
  • Dotonbori Glico Sign - 1 min walk - 0.2 km
  • Kuromon Market - 9 min walk - 0.8 km
  • Nipponbashi - 10 min walk - 0.9 km
  • Kyocera Dome Osaka - 3 min drive - 2.9 km

Getting around

  • Osaka-Namba Station - 5 min walk
  • Namba Station - 8 min walk
  • Osaka (KIX-Kansai Intl.) - 57 min drive

Restaurants

  • マクドナルド
  • 一蘭
  • ‪サイゼリヤ - ‬1 min walk
  • ‪タブレス パティスリー - ‬1 min walk
  • アクアリウムイタリアン心斎橋 ライム

About this property

Cross Hotel Osaka

Hotel with 2 restaurants, steps from Dotonbori Glico Sign
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Cross Hotel Osaka also features a vending machine, concierge services, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 4-star Osaka hotel.

  • 229 guestrooms or units
  • 14 levels
  • 2 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
Cross Hotel Osaka offers 229 accommodations with a safe and complimentary bottles of water. Fridges and coffee/tea makers are provided. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Japanese, Korean

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 for adults and JPY 1,980 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of JPY 9,680; reservation required

Restaurants on site

  • TERRACE & DINING ZERO

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1980 for children
  • Hosted evening meal: JPY 9680

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Frequently asked questions

What is the cancellation policy at Cross Hotel Osaka?

Cross Hotel Osaka offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cross Hotel Osaka?

As of 17 Aug 2025, prices found for a 1-night stay for 2 adults at Cross Hotel Osaka on 27 Aug 2025 start from NZ$1,660.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Cross Hotel Osaka serve breakfast?

You bet, our guests can't get enough of the buffet brekkie here! Offered daily from 7 AM to 10 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Cross Hotel Osaka?

No, Cross Hotel Osaka does not offer an airport shuttle service.

Is there a bar or restaurant at Cross Hotel Osaka?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Cross Hotel Osaka?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Cross Hotel Osaka?

No, pets are not allowed.

Cross Hotel Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 848 out of 1107 reviews
Rating 8 - Good. 201 out of 1107 reviews
Rating 6 - Okay. 44 out of 1107 reviews
Rating 4 - Poor. 6 out of 1107 reviews
Rating 2 - Terrible. 8 out of 1107 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

belle

Travelled with family
Liked: Amenities, property conditions & facilities
Perfect location in Dontonburi. Super friendly and helpful staff. Clean comfortable bedding. Would definitely return and recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael, Barrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2025

6/10 Okay

Laura

Travelled with partner
Okay
Stayed 3 nights in May 2025

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location right in heart of Dotonbori shopping district, close to many train stations, our view of Glico sign was exactly as seen on website. Room was very small by western standards, only a Queen-sized bed with barely enough room to squeeze between wall & bed on one side, only a narrow hanging closet for clothes, no shelves or drawers & no space to leave cases open to access clothes - made a 5nt stay a bit frustrating. Our room unexpectedly came with access to lounge area with unlimited drinks (beer, wine, sake & soft drinks) & snacks (cold meats, cheese, hor d'oeuvres, nuts & Japanese cakes) from 3pm-10pm every day. Breakfast buffet was ok but limited western food - runniest scrambled eggs ever, pre-cooked fried eggs stacked up, rubber sausages & small squares of bacon. You can order an omelette but it doesn’t have anything in it - no cheese even, just scrambled egg cooked in a firm blob. Staff were lovely, would stay here again despite breakfast shortcomings & small room
Stayed 5 nights in May 2025

6/10 Okay

D.C.

Liked: Cleanliness, staff & service
Great location. Average hotel. Nice staff, though. Definitely not 4 stars. Breakfast buffet average at best
Stayed 1 night in May 2025

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in/checkout, central location, no problems
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, clean, and staffs are helpful. One block off the Dotonbori and lots of options for food, drinks and shopping.
Stayed 2 nights in May 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a primo location. The staff is professional and welcoming, and the rooms are comfortable. But my room was also dated and a bit drab. A nice redesign would make this hotel one of the nicest near Namba and Shinsaibashi.
Stayed 5 nights in May 2025

6/10 Okay

D.C.

Liked: Cleanliness, staff & service
Great location. Average hotel - with rooms that are clean but smell a bit stale, nice room amenities (kettle, teas, water, cups, etc.) but not superior (the bath salts smelled like air freshener!) The breakfast buffet is mediocre. Ok but nothing more.
Stayed 2 nights in May 2025

10/10 Excellent

arbel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ארוחת הבוקר
Stayed 2 nights in May 2025

6/10 Okay

Jazmin

Travelled with family
Liked: Cleanliness, staff & service
The entire hotel smells like cigarette smoke, including our non-smoking room. The room itself was clean but needs updating.
Stayed 1 night in Apr 2025

10/10 Excellent

Josue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a very central location, just a short walk from Dotonbori. There are many shops and places to eat nearby, which makes it very convenient. However, if you're looking for a quiet place to rest at night, this might not be ideal for everyone, as some street noise could be heard through the window.
Stayed 2 nights in Apr 2025

10/10 Excellent

Francisco

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple clean rooms. Very good breakfast buffet with many options. Excellent location to shopping/dining.
Stayed 2 nights in Apr 2025

8/10 Good

Vito

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location
Stayed 2 nights in May 2025

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Excellent location.
Stayed 3 nights in May 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property, super convenient location, staff amazing.
Stayed 3 nights in Apr 2025

10/10 Excellent

Abdul

Stayed 3 nights in Apr 2025

8/10 Good

Dax

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in May 2025

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Shavonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a prime location to have your hotel. Right by the Dotonburi area and bustling with street food and shopping. The hotel itself is very quiet and the noise did not penetrate the room, making it comfortable and easy to sleep. Do keep in mind, if you have a do not disturb sign on your hotel room door, they may still knock and wake you up for cleaning. Its best to let them know the day before that you do not need your room cleaned that day
Stayed 5 nights in Apr 2025

10/10 Excellent

Richard S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Giannina

Travelled with partner
Liked: Cleanliness, staff & service
I liked the location of the hotel but I did not enjoy the unrelenting crowds as soon as you stepped out. The hotel needs a refresh and I found our room was very tight. It was not the best experience for me. I probably wouldn't stay at this hotel again.
Stayed 4 nights in Apr 2025

8/10 Good

Art

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next door to Dotnbori. Not the newest hotel but it’s kept up well. Breakfast wasn’t the greatest if you are a westerner with runny eggs and boiled meats, but that’s common in Japan. Price was great considering the area it’s in.
Stayed 3 nights in Apr 2025