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Doutonbori Crystal Hotel

3.0 star property

Photo gallery for Doutonbori Crystal Hotel

Exterior
Shopping centre
Down duvets, blackout curtains, iron/ironing board, free WiFi
Reception
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
2 Chome 9-24 Shimanouchi, Osaka, Osaka, 542-0082
  • Place, Dotonbori
    ‪1 min walk‬
  • Place, Kuromon Market
    ‪4 min walk‬
  • Place, Dotonbori Glico Sign
    ‪8 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪58 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, Non Smoking (with Spa Bath)

Down duvets, blackout curtains, iron/ironing board, free WiFi

Standard Double Room, Non Smoking (with Spa Bath)

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room, Non Smoking

Down duvets, blackout curtains, iron/ironing board, free WiFi

Basic Double Room, Non Smoking

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Down duvets, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room

  • Sleeps 2

View all photos for Triple Room

Triple Room

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double Room

Down duvets, blackout curtains, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2

View all photos for Twin Room *Mirable Showerhead

Down duvets, blackout curtains, iron/ironing board, free WiFi

Twin Room *Mirable Showerhead

  • Sleeps 2

View all photos for Triple Room

Bathroom

Triple Room

  • Sleeps 3

View all photos for Standard Double Room, Non Smoking (with SPA Bath)

Down duvets, blackout curtains, iron/ironing board, free WiFi

Standard Double Room, Non Smoking (with SPA Bath)

  • Sleeps 2

View all photos for Basic Double Room-Non-Smoking

Down duvets, blackout curtains, iron/ironing board, free WiFi

Basic Double Room-Non-Smoking

  • Sleeps 2

Double Room *Mirable Showerhead

  • Sleeps 2

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About the area

Osaka

Doutonbori Crystal Hotel puts you in the heart of Osaka, within just a 10-minute stroll of popular attractions like Dotonbori and Kuromon Market. Highlights at this hotel include dryers and free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. Other amenities include a lift and a vending machine. Japanese breakfast is available daily between 6:00 AM and 9:00 AM. .Attractions within a 15-minute walk of this 3-property class Minami hotel include Dotonbori Glico Sign and Namba Grand Kagetsu Theater.

What's nearby

  • Dotonbori - 1 min walk - 0.2 km
  • Kuromon Market - 4 min walk - 0.4 km
  • Dotonbori Glico Sign - 8 min walk - 0.7 km
  • Namba Grand Kagetsu Theater - 9 min walk - 0.8 km
  • Nipponbashi - 10 min walk - 0.9 km

Getting around

  • Kitntetsu-Nipponbashi Station - 7 min walk
  • Nippombashi Station - 7 min walk
  • Osaka (ITM-Itami) - 33 min drive

Restaurants

  • ‪故郷羊肉串店 - ‬1 min walk
  • ‪日本橋 さか一 - ‬1 min walk
  • ‪一陽 - ‬2 min walk
  • ‪patbinsu 팥빙수 카페 - ‬3 min walk
  • ‪盛興順鉄鍋炖 - ‬1 min walk

About this property

Doutonbori Crystal Hotel

Doutonbori Crystal Hotel offers its guests a vending machine and a lift. WiFi is free in public spaces.

This 3-star Osaka hotel is smoke free.

  • 43 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • No smoking on site
Doutonbori Crystal Hotel offers 43 accommodations with complimentary slippers and a hairdryer. Beds feature down duvets. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers, bidets, toilets with an electronic bidet and complimentary toiletries. This Osaka hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Restaurant
  • Air-conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily Japanese breakfast available 6:00 AM to 9:00 AM for a fee: JPY 1,200 for adults and JPY 1,200 for children

Family friendly

  • Dining table
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Dining table
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Dryer
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 16

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: from approximately JPY 1200 for adults and from JPY 1200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

Property Registration Number 大阪府指令 大保環第18-1882

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Doutonbori Crystal Hotel Osaka
Doutonbori Crystal Osaka
Doutonbori Crystal
Doutonbori Crystal Hotel Hotel
Doutonbori Crystal Hotel Osaka
Doutonbori Crystal Hotel Hotel Osaka

Frequently asked questions

What is the cancellation policy at Doutonbori Crystal Hotel?

Doutonbori Crystal Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Doutonbori Crystal Hotel serve breakfast?

Sure does, Japanese breakfast is offered daily from 6:00 AM to 9:00 AM.

Is there a free airport shuttle available at Doutonbori Crystal Hotel?

No, Doutonbori Crystal Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Doutonbori Crystal Hotel?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Doutonbori Crystal Hotel?

No, pets are not allowed.

Doutonbori Crystal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 181 out of 356 reviews
Rating 8 - Good. 131 out of 356 reviews
Rating 6 - Okay. 28 out of 356 reviews
Rating 4 - Poor. 13 out of 356 reviews
Rating 2 - Terrible. 3 out of 356 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Giselle

Stayed 5 nights in Nov 2025

8/10 Good

Silvia

Liked: Cleanliness, staff & service
The rooms are small but the thing that bothered us the most was the loud refrigerator right next to the bed and the weird smell of some chemical. Other than that, great location and great staff. They helped us with the luggage transfer to our next hotel, very thankful for that!
Stayed 2 nights in Oct 2025

8/10 Good

Gerardo

Liked: Property conditions & facilities
Cerca de doutonbori, a 7 min caminando. Habitación muy pequeña.
Stayed 3 nights in Oct 2025

6/10 Okay

Rachelle

Travelled with group
Liked: Amenities, property conditions & facilities
This hotel is in a quiet area, walking distance to downtown dotonbori. Twin beds are very small and pillows are uncomfortable. Front desk staff are not very welcoming to foreigners.
Stayed 5 nights in Sep 2025

8/10 Good

Gil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jul 2024

6/10 Okay

Ricardo, Castro Valley

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Small rooms, no chair to sit or desk…not as big as stated. Only gave 2 bottle of water once check in but not anymore.
Stayed 5 nights in May 2024

10/10 Excellent

Eirini

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the spacious room which is unusual for hotels in Japan, The staff were very helpful during our 16 night stay in Osaka, especially when we don't speak Japanese. They even arranged for our luggage to be transferred to Tokyo. As for location, the hotel is 2 little blocks from the main Dotonbori food/shopping area. That is, you are just a few minutes walk from all the action/noise. Such an enjoyable stay. Thank you Doutonbori Crystal Hotel and the staff.
Stayed 16 nights in Jun 2023

6/10 Okay

Jessica

Travelled with partner
Liked: Cleanliness, staff & service
The staff was very accommodating and kind. It would be nice if they had a actual king bed since that was what I reserved for. The bed was 2 small bed pushed together so it was uncomfortable sleeping in the cracks of the bed.
Stayed 3 nights in May 2023

8/10 Good

Libin, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023

2/10 Terrible

Quang

Travelled with partner
Disliked: Cleanliness, staff & service
This property looks okay from the listing on Expedia -- however, it is located in a DODGY area of Osaka. We were in Osaka for 3 days, and the first two days made us think... um is Osaka an unsafe area of Japan?? Then we went to Shinsaibashi (only 10mins away) and it was SO much better. Dotonburi is nice, but it is so accessible so I wouldn't recommend staying 'close' to the area. Also, the staff are a bit clueless and not very good at English or communication. Overall, a terrible experience and we won't be back.
Stayed 3 nights in Mar 2023

8/10 Good

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice! Very close to dotonbori/ glico sign.
Stayed 3 nights in Mar 2023

10/10 Excellent

Danny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The guys at the front go ABOVE AND BEYOND. They helped me with shipping my luggage from Osaka to Tokyo. I don’t speak or write in Japanese, so you can imagine how difficult it was for me. LOVE this hotel. Highly recommended!!
Stayed 1 night in Mar 2023

10/10 Excellent

Tiffany

Stayed 1 night in Mar 2023

10/10 Excellent

Hicham

Liked: Cleanliness, staff & service, property conditions & facilities
It was very comfortable and convenient.
Stayed 7 nights in Mar 2023

10/10 Excellent

Bee Ling

Liked: Cleanliness, staff & service, amenities
Very friendly staffs and location are good.
Stayed 3 nights in Mar 2023

10/10 Excellent

Sakol

Liked: Cleanliness, staff & service, property conditions & facilities
Good location few minutes from dontomburi
Stayed 4 nights in Mar 2023

8/10 Good

Martin Luis

Stayed 1 night in Mar 2023

10/10 Excellent

Joe

Stayed 1 night in Mar 2023

6/10 Okay

Sanjaya

Stayed 2 nights in Sep 2022

6/10 Okay

Ali

Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Charlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020