Scandic Hotels - accommodation in Oslo

Gotta give a shout out to the staff first. I requested extra pillows ahead of time and when we arrived to check in, they were already there. Later, when I mentioned my husband's bad back and said that we would appreciate (if possible) an extra mattress pad, they were extremely helpful and accommodating with what they had. Ended up just using an extra comforter on the bed for him and we had the best night's sleep. The front desk staff were always helpful and friendly, going above and beyond with making sure our stay was as pleasant as possible. The next day, a different petson at reception asked if the comforter was adequate or if we still would like a mattress pad, picking up from the nuts if the last person in the system. The gym was really nice, small but well equipped and maintained. Breakfasts were beautiful, everything was fresh with a good variety. I certainly missed that breakfast when we had to check out at 2:45AM for our flight, but the reception staff was as pleasant as always. We'll consider this hotel chain when we come back to Norway for sure.

The hotel staff is great and very helpful

Age and not well maintained showing. Reasonably clean but bad smell HVAC system.