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Biwako Grand Hotel

3.5 star property

Photo gallery for Biwako Grand Hotel

An infinity pool with a view of the sea, a covered seating area, and a stone deck.
Property video
A hot tub with a view of a cityscape and a body of water.
A dining table set with various dishes and teapots, overlooking a body of water through large windows.
A traditional Japanese room with tatami flooring, a low table, a bed, and sliding doors.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$288
16 Aug - 17 Aug

Explore the area

View map
6-5-1 Ogoto, Otsu, Shiga-ken, 520-0101
  • Place, Ogoto Onsen
    ‪1 min walk‬
  • Place, Biwako Quasi-National Park
    ‪1 min walk‬
  • Place, Kawaramachi Street
    ‪34 min drive‬

Room options

View all photos for Japanese Style Room with Private Open-air Bath

A traditional Japanese-style room with tatami flooring, a low wooden table, and a television on the right.

Japanese Style Room with Private Open-air Bath

9.4 out of 10
Exceptional
(9 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 8
  • 8 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room with Shared Bathroom

A traditional Japanese room with tatami flooring, a low table, chairs, a television, and a view of a cityscape through large windows.

Japanese Style Room with Shared Bathroom

8.0 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 6
  • 6 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room with Bathroom

A traditional Japanese room with tatami flooring, a low table, chairs, a TV, and a view of a cityscape at dusk.

Japanese Style Room with Bathroom

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 6 Single Futons
  • Free Wi-Fi

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About the area

Otsu

At Biwako Grand Hotel you'll be 0.1 km (0.1 mi) from Lake Biwa and 4.5 km (2.8 mi) from Hiyoshi Taisha Shrine. Highlights at this ryokan include free buffet breakfast, a restaurant and free self-parking. .Enjoy the karaoke along with access to hot springs and bike hire. Added amenities include free Wi-Fi in public areas, a conference centre and spa services. Each morning free breakfast is served. There's also the convenience of free train pick-up service. .Places within a 30-minute drive of this 3.5-property class Ogoto ryokan include Biwako Valley Ski Resort and Kawaramachi Street.

What's nearby

  • Ogoto Onsen - 1 min walk - 0.0 km
  • Biwako Quasi-National Park - 1 min walk - 0.1 km
  • Kiyomizu Temple - 30 min drive - 23.2 km
  • Kawaramachi Street - 34 min drive - 25.4 km
  • Nishiki Market - 36 min drive - 26.1 km

Getting around

  • Ogotoonsen station - 17 min walk
  • Osaka (ITM-Itami) - 63 min drive

Restaurants

  • ‪スシロー 大津堅田店 - ‬2 min drive
  • ‪中華そば 殿 雄琴店 - ‬19 min walk
  • ‪麺屋昊鶏 - ‬3 min drive
  • ‪麺屋スリル - ‬4 min drive
  • ‪Argo アルゴー - ‬4 min drive

About this property

Biwako Grand Hotel

Biwako Grand Hotel offers its guests hot springs. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, an arcade/games room, and gift shops/newsstands are also featured at the business-friendly Biwako Grand Hotel. A train station pick-up shuttle and A train station drop-off shuttle are free. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Otsu ryokan.

  • 182 guestrooms or units
  • Buffet breakfast (free)
  • Karaoke
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Games room or arcade
  • Corner/local shop
  • Garden
  • Gift shop
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Dining venue
Biwako Grand Hotel offers 182 air-conditioned accommodations with complimentary slippers and free toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and toothbrushes and toothpaste.

This Otsu ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open 24 hours a day. There are hot springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour train station pick-up and drop-off shuttle
  • Train station shuttle on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Bicycle shuttle
  • Hot springs
  • Karaoke
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Conference centre

Outdoors

  • Garden

Spa

  • 24-hour public bath
  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Extra futon (surcharge)

Bathroom

  • Free toiletries
  • Private or shared bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: JPY 150.0 per stay
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the public bath facility. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Biwako Grand Hotel Otsu
Biwako Grand Otsu
Biwako Grand
Biwako Grand Hotel Otsu
Biwako Grand Hotel Ryokan
Biwako Grand Hotel Ryokan Otsu

Frequently asked questions

Is parking available at Biwako Grand Hotel?

Yep, Biwako Grand Hotel has a free self car park.

How much does it cost to stay at Biwako Grand Hotel?

As of 30 Jul 2026, prices found for a 1-night stay for 2 adults at Biwako Grand Hotel on 16 Aug 2026 start from NZ$288, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Biwako Grand Hotel?

There's no onsite spa, but this property does offer services like massages.

Does Biwako Grand Hotel serve breakfast?

You bet, complimentary buffet brekkie is available daily between 7:00 AM and 9:00 AM.

Is there a free airport shuttle available at Biwako Grand Hotel?

No, Biwako Grand Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Biwako Grand Hotel?

Yep, you can grab a meal at Biwako Grand Hotel's onsite restaurant.

What time are check-in & check-out at Biwako Grand Hotel?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Biwako Grand Hotel?

No, pets are not allowed.

Biwako Grand Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 58 out of 95 reviews
Rating 8 - Good. 26 out of 95 reviews
Rating 6 - Okay. 4 out of 95 reviews
Rating 4 - Poor. 6 out of 95 reviews
Rating 2 - Terrible. 1 out of 95 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

ivan axier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was pleasantly surprised by my stay here, the room and staff were both wonderful
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Bo Ki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Osen, clean, good environment
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Yat Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is very good. The hot spring is so enjoyable
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a ryokan and onsen experience. Staff are friendly and helpful. The views from the onsens are beautiful. The view with the lake and the mountains in the background is absolutely breathtaking. I highly recommend and would stay again.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great location for a secluded stay to clear your head. I recommend taking in the lake view from the onsen to catch a sunset or sunrise. Peaceful place. Thanks again!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Aiea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms need an upgrade and better internet connection . Staff were nice and helpful ,9/10 for the services provided.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Andre

Good
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel's shuttle picked us up at the train station. There's not too much within walking distance. We splurged for the delux room with private onsen. It was fun to have a suite with classic Japanese flair ... bamboo floor mats, sliding panel paper doors, etc. Nice view of the lake.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities
Beautiful hotel right on the lake, easy to get to, staff were very attentive and curteous, and the private onsen room was spectacular. It was authentic and pristine. Very much enjoyed :)
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Yee fun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, free car parking, the hotel is spacious, 2 onsens with different views
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Lizer

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful staff
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hot bath amd staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Private onsen on the balcony was amazing.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Kin Kwan Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good view, high price value, staff is very good.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Mohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional. Did not use the communal spa because we had a private spa in the room with a beautiful view of the lake. Hotel had a shuttle to the train station.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service
This was a nice little hotel. We were the only non-Asians and I think non-Japanese there. It is a Japanese style hotel. So you’re sleeping on futons on the floor. And the room is to Tommy mats. We had a room with our own outdoor bath, which is nice. The place was clean. The staff were very attentive. The service was excellent. They had a buffet breakfast the first couple days which was OK. Mainly Japanese food. But it was good. Not great. We had a set Japanese breakfast our last two days which was interesting. Very different for Western but very tasty. Great service. Really nice presentation.The onsen was outstanding. They have two one is open 24 hours per day. The other is from 3 PM until 11:30 PM. They provide Japanese robes in your room. Of course the folks use these to walk on down to the onsen and we saw a variety of guests eating breakfast in their robes..They have a nice shop in the hotel for drinks and snacks and gifts. Because it was so empty they did not have a lot of services open. There was no bar or restaurant available. We did have a car so we drove into town to eat and shop. Overall was a very nice place. I liked it. It is a little bit old and dated, but for the true Japanese experience, I think it was great. I would stay there again.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

CHINATSU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
情緒があってとても落ち着きました
Stayed 1 night in Mar 2026
Verified

8/10 Good

コウジ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
。
Stayed 1 night in Apr 2026
Verified

8/10 Good

Yozo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても丁寧なスタッフとおいしい料理、最高の露天風呂でした！
Stayed 1 night in Apr 2026
Verified

4/10 Poor

ERIKO

Disliked: Staff & service, property conditions & facilities
食事がないプランしかなくて困った。仕方がないのであれば、コンビニで買って行って、部屋で食べました。あんなにガラガラなのになぜ食事の用意ができないのだろう。送迎も待ち合わせ場所の詳細連絡がなく、違う場所で待ち続けるハプニングがありました。やる気あるのかしら···？
Stayed 1 night in Apr 2026
Verified

8/10 Good

ヨウコ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よかったです
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

順司

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方の対応も良く24時間入れる温泉は魅力的だった。朝食のバイキングも種類が豊富でまた行きたいと思う。
Stayed 1 night in Mar 2026
Verified

8/10 Good

SAYURI

Liked: Cleanliness, staff & service
ちょっとトイレが狭かったかな😅 コスパも良いし良いホテルです😊
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

マチ

Liked: Cleanliness, amenities, property conditions & facilities
本当に良かった！
Stayed 1 night in Feb 2026
Verified

4/10 Poor

和子

Disliked: Cleanliness, amenities, property conditions & facilities
客室は畳を歩くと靴下が真っ黒。スタッフ不足なのか凄く簡素化されて おもてなし感は全く無しです。大浴場も髪の毛だらけ、定期的に清掃する感じなく、本当に残念。部屋も琵琶湖が全く見えず屋根だけ❗もう二度とこのサイトは利用しない。いく価値無しの旅でした。
Stayed 1 night in Feb 2026

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