See all properties
Save

Best Western Plus Gatineau-Ottawa Downtown

3.0 star property
Eco-certified hotel with fitness centre and 24-hour business centre

Photo gallery for Best Western Plus Gatineau-Ottawa Downtown

Lobby
View from room
Standard Room, 1 King Bed, Refrigerator, River View
Suite, 1 Queen Bed, Non Smoking, Kitchen | Private kitchen
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Pool
  • Parking included
  • Gym
  • Laundry
  • 24/7 front desk
The current price is NZ$200
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
131 Rue Laurier, Gatineau, QC, J8X3W3
  • Canadian Museum of History
    ‪5 min walk‬
  • Parliament Hill
    ‪3 min drive‬
  • Casino du Lac Leamy
    ‪4 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

7.8 out of 10
Good
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Premium bedding
Blackout curtains
Frette Italian bed sheets
Select Comfort bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Refrigerator, River View

View from room

Standard Room, 1 King Bed, Refrigerator, River View

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Premium bedding
Blackout curtains
Frette Italian bed sheets
Select Comfort bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, River View

Frette Italian sheets, premium bedding, down duvets, Select Comfort beds

Standard Room, 1 King Bed, Balcony, River View

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
HDTV
Premium bedding
Blackout curtains
Frette Italian bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Refrigerator, River View

Standard Room, 2 Double Beds, Refrigerator, River View

Standard Room, 2 Double Beds, Refrigerator, River View

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Premium bedding
Blackout curtains
Frette Italian bed sheets
Select Comfort bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Premium bedding
Blackout curtains
Frette Italian bed sheets
Select Comfort bed
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed, Refrigerator, River View (with Sofabed)

View from room

Executive Suite, 1 King Bed, Refrigerator, River View (with Sofabed)

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
HDTV
Premium bedding
Blackout curtains
Frette Italian bed sheets
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony, River View

View from room

Standard Room, 2 Double Beds, Balcony, River View

8.4 out of 10
Very good
(24 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
HDTV
Premium bedding
Blackout curtains
Frette Italian bed sheets
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Premium bedding
Blackout curtains
Frette Italian bed sheets
Select Comfort bed
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Premium bedding
Blackout curtains
Frette Italian bed sheets
Select Comfort bed
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen

Suite, 1 Queen Bed, Non Smoking, Kitchen | Private kitchen

Suite, 1 Queen Bed, Non Smoking, Kitchen

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Fridge
HDTV
Premium bedding
Blackout curtains
Frette Italian bed sheets
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.0 out of 10
Very good
(26 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Premium bedding
Blackout curtains
Frette Italian bed sheets
Select Comfort bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator

Standard Room, 1 Queen Bed, Accessible, Refrigerator

Standard Room, 1 Queen Bed, Accessible, Refrigerator

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Premium bedding
Blackout curtains
Frette Italian bed sheets
Select Comfort bed
  • Sleeps 2
  • 1 Queen Bed

You may also like

Ad
1 bedroom, individually furnished, iron/ironing board

Sonder by Marriott Bonvoy The O'Connor Apartments Downtown

Centretown
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
4.4 out of 5, Excellent, 1,129 reviews
The price is NZ$182
includes taxes & fees
14 Sept - 15 Sept
Sonder by Marriott Bonvoy The O'Connor Apartments Downtown

About the area

Gatineau

Best Western Plus Gatineau-Ottawa Downtown puts you in the heart of Gatineau, within just a 10-minute stroll of Jacques Cartier Park and Canadian Museum of History. Highlights at this eco-friendly hotel include an indoor swimming pool, free self-parking and a conference centre. .Enjoy the gym and pool loungers. Other amenities include free Wi-Fi in public areas and a 24-hour business centre. Each morning full breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of limited parking. .Sights within a 20-minute walk of this 3-property class Hull hotel include Maison du velo and Notre-Dame Cathedral Basilica.

What's nearby

  • Canadian Museum of History - 5 min walk - 0.5 km
  • National Gallery of Canada - 15 min walk - 1.3 km
  • Byward Market Square - 18 min walk - 1.6 km
  • Parliament Hill - 3 min drive - 2.6 km
  • Casino du Lac Leamy - 4 min drive - 3.3 km

Getting around

  • Pimisi Station - 3 min drive
  • Ottawa Station - 16 min drive
  • Ottawa International Airport (YOW) - 24 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Rôtisserie St-Hubert - ‬6 min walk
  • ‪Café Verité - ‬6 min walk
  • ‪La P'tite Épicerie du Quartier - ‬5 min walk
  • ‪Bistro CoqLicorne - ‬12 min walk

About this property

Best Western Plus Gatineau-Ottawa Downtown

Eco-certified hotel with fitness centre and 24-hour business centre
Best Western Plus Gatineau-Ottawa Downtown offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 4155 square feet (386 square metres) and includes a conference centre. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Best Western Plus Gatineau-Ottawa Downtown. Limited free parking is available on a first-come, first-served basis.

This 3-star Gatineau hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 9 levels
  • 4155 sq ft of conference space
  • 386 sq. m of conference space
  • Built in 1965
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Fireplace in lobby
  • Lift
  • No smoking on site
Best Western Plus Gatineau-Ottawa Downtown offers 133 accommodations with MP3 docking stations and a safe. Select Comfort beds feature Frette Italian sheets, down duvets and premium bedding. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Gatineau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and an iron/ironing board. Housekeeping is provided on a weekly basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Similar properties

Lobby

Hôtel Chateauneuf Gatineau—Ottawa

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
3.8 out of 5, Good, 1,020 reviews
The price is NZ$162
includes taxes & fees
24 Aug - 25 Aug
Hôtel Chateauneuf Gatineau—Ottawa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 15 for adults and CAD 15 for children

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (4,155 square foot of space)

Outdoors

  • In a provincial park
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1965
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CAD 15 for adults and from CAD 15 for children
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property Registration Number 2023-11-30, 575492

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Gatineau-Ottawa
Best Western Plus Gatineau-Ottawa
Best Western Plus Hotel Gatineau-Ottawa
Best Western Gatineau
Best Western Hotel Gatineau
BEST WESTERN PLUS Gatineau-Ottawa Quebec
Gatineau Best Western
Best Western Plus Gatineau-Ottawa Hotel
Best Western Plus Gatineau Ottawa
Plus Gatineau Ottawa Gatineau
Best Western Plus Gatineau Ottawa
Best Western Plus Gatineau-Ottawa Downtown Hotel
Best Western Plus Gatineau-Ottawa Downtown Gatineau
Best Western Plus Gatineau-Ottawa Downtown Hotel Gatineau

Frequently asked questions

Is parking available at Best Western Plus Gatineau-Ottawa Downtown?

Yep, Best Western Plus Gatineau-Ottawa Downtown has a free self car park. Onsite parking is limited.

How much does it cost to stay at Best Western Plus Gatineau-Ottawa Downtown?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Gatineau-Ottawa Downtown on 24 Aug 2025 start from NZ$199.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Gatineau-Ottawa Downtown have a pool?

Best Western Plus Gatineau-Ottawa Downtown has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 9:00 PM.

Does Best Western Plus Gatineau-Ottawa Downtown serve breakfast?

Yeah, full brekkie is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Best Western Plus Gatineau-Ottawa Downtown?

No, Best Western Plus Gatineau-Ottawa Downtown does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Plus Gatineau-Ottawa Downtown?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Plus Gatineau-Ottawa Downtown?

No, only service animals are allowed.

Best Western Plus Gatineau-Ottawa Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 343 out of 1004 reviews
Rating 8 - Good. 293 out of 1004 reviews
Rating 6 - Okay. 169 out of 1004 reviews
Rating 4 - Poor. 98 out of 1004 reviews
Rating 2 - Terrible. 101 out of 1004 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great spot just across the bridge from Ottawa. It was nice to be able to spend the day in the hustle and bustle of the city but then come back to peace and quiet.
Stayed 2 nights in May 2025

4/10 Poor

Rocky

Travelled with family
Liked: Cleanliness, staff & service

Not what we expected.

The poor parking caused us issues at night trying to find somewhere to park. We ended up being told to park as close to the building as we could. We had to be swapped to another room due to poor air conditioning. The second room had similar issues. Could not get the temperature to drop lower then 20.5. Definitely an issue for us.
Stayed 2 nights in May 2025

10/10 Excellent

Juan Carlos

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in May 2025

10/10 Excellent

Magali

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely will be coming back, everyone was so nice, helpful and friendly!
Stayed 1 night in May 2025

8/10 Good

Tiffany

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exactly what was needed

Ended up coming here after a nightmare experience at a different hotel. One of the elevators went out of service (creating a jam packed ride with four guests, a staff member and his giant laundry cart) and the pool filtration system was definitely not functioning optimally but the stay was still pleasant. Front desk staff were all very friendly and kind to deal with and the room itself was clean and cozy!
Stayed 3 nights in Apr 2025

8/10 Good

Jianfeng

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Rooms were not all ready when we arrived, and waited until 5pm got all rooms, but one of the rooms was not cleaned, we had to change again. Overall it was ok
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Benoit

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Oksana

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Awful service

Hello, our stay was awful. I've never had such a terrible experience. The group of teenagers were running around all over the hotel till 11:40pm. We called to reception and asked to stop this mess as we couldn't sleep. The reception person didn't help. They even didn't come to our floor. Next time we went downstairs to complain to reception in person. But again they didn't help us, nobody came to our floor or to our room to solve this situation. Finally, we contacted the group guardian of these kids with a warning to call the police.
Stayed 1 night in May 2025

4/10 Poor

Kathleen

Travelled with family
Disliked: Property conditions & facilities
Stayed 4 nights and They said they’d call when Restaurant was closed for renovations. Only 1 elevator worked, ran out of coffee for 2 days there. Chrome or Netflix didn’t work with wifii. Parking limited. They said they would call when room was available and they didn’t. They never answered phone when tried calling down for a wake up.
Stayed 4 nights in Apr 2025

4/10 Poor

Tiffany

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Beautiful view of river was nice, but windows very dirty and smudged with fingerprints/nose prints. Found used kcup from previous guest in the machine in my room when I went to make a coffee. Pool itself is nice, but pool area is in need of repair/paint. It is also ridiculous to get to from higher floors. Pool Ladder/railing for pool steps are coming out of ground (serious safety hazard), there was no safety equipment in case of drowning. Several times went down to swim; no towels. There was a dance competition so loads of kids in pool (25 kids & 15 adults who were drinking), was incredibly loud, nowhere to sit or put our things as floor was soaking with puddles of water. Rooms not soundproofed, heard every cough, sneeze and footstep. Spent 2 nights listening to a little kid running up and down halls while I tried to sleep. I'd say this is more like a motel, than a hotel. Staff was friendly. Close to museums, galleries.
Stayed 4 nights in Apr 2025

10/10 Excellent

Bronwyn

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très propre et staff très chaleureux
Stayed 1 night in Apr 2025

10/10 Excellent

Yves-Emmanuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Apr 2025

10/10 Excellent

Won-keun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Lucy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good beds and good view from the balcony. It's our second stay. Will be back if the condition maintains.

2/10 Terrible

Fadi

Disliked: Cleanliness, staff & service, property conditions & facilities
Parking so inconvenient and bed bugs and room and garbage never emptied or room cleaned for 3 days!!
Stayed 3 nights in Apr 2025

10/10 Excellent

jack

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel many times and it is great for mu business... only 2 minutes drive to downtown Ottawa....
Stayed 2 nights in Apr 2025

10/10 Excellent

Hannah

Stayed 2 nights in Apr 2025

8/10 Good

MARION

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was economical, the room was quite spacious and the bath was large, The check in was easy, The hotel uses a very unpleasant disinfectant spray. The room reeked of this, This spray always makes me very ill. However, there was a very efficient extractor fan in the bathroom. We left this on for a few hours whilst we went out and the smell dissipated. I think this spray should be banned.
Stayed 1 night in Apr 2025

4/10 Poor

Noel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
We found a bug in the bed, not sure if it’s was a bed bug. It was very hard to get a parking spot, so once we had one we felt we could not use our vehicle for fear of not having a parking spot when we returned. The floor of the swimming pool is extremely slippery, I fell and hurt my ankle.
Stayed 2 nights in Apr 2025

4/10 Poor

Teanne

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not ready at check in. Rooms were dirty

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

6/10 Okay

Josephine

Stayed 2 nights in Apr 2025