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Best Western Plus Ottawa/Kanata Hotel & Conference Centre

2.5 star property
Suburban hotel with fitness centre and 24-hour front desk

Photo gallery for Best Western Plus Ottawa/Kanata Hotel & Conference Centre

Exterior
Bar (on property)
Interior
Lobby
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Parking included
The current price is NZ$204
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
1876 Robertson Rd., Ottawa, ON, K2H5B8
  • Queensway Carleton Hospital
    ‪1 min drive‬
  • Bayshore Shopping Centre
    ‪2 min drive‬
  • Canadian Tire Centre
    ‪9 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

8.4 out of 10
Very good
(5 reviews)

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Room amenity

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

7.4 out of 10
Good
(6 reviews)

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

8.0 out of 10
Very good
(3 reviews)

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Hypo-allergenic bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(6 reviews)

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking, Fireplace

Highlights

Garden
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, pillow-top beds, in-room safe

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(23 reviews)

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

8.0 out of 10
Very good
(1 review)

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
LCD TV
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Microwave (with Sofabed)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking, Microwave (with Sofabed)

7.6 out of 10
Good
(5 reviews)

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

Ottawa

At Best Western Plus Ottawa/Kanata Hotel & Conference Centre you'll be 1.8 km (1.1 mi) from Queensway Carleton Hospital and 2.8 km (1.7 mi) from Bayshore Shopping Centre. Highlights at this eco-friendly hotel include a restaurant, an indoor swimming pool and free self-parking. .The family restaurant, High Fives Sports Pub, serves American cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Business amenities include meeting rooms, conference space, and a business centre. Added amenities include free Wi-Fi in public areas and a gym. There's also the convenience of car rentals on site. .Attractions within a 15-minute drive of this Nepean hotel include Canadian Tire Centre and Ottawa Hospital Civic Campus.

What's nearby

  • Queensway Carleton Hospital - 1 min drive - 1.5 km
  • Bayshore Shopping Centre - 2 min drive - 2.9 km
  • Algonquin College - 6 min drive - 5.9 km
  • Nepean Sportsplex - 9 min drive - 9.1 km
  • Canadian Tire Centre - 9 min drive - 12.1 km

Getting around

  • Ottawa Fallowfield Station - 11 min drive
  • Ottawa International Airport (YOW) - 22 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Tim Hortons - ‬18 min walk
  • Tim Hortons
  • ‪Starbucks - ‬4 min walk
  • ‪The Brew Table - ‬16 min walk

About this property

Best Western Plus Ottawa/Kanata Hotel & Conference Centre

Suburban hotel with fitness centre and 24-hour front desk
Best Western Plus Ottawa/Kanata Hotel & Conference Centre offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the eco-certified Best Western Plus Ottawa/Kanata Hotel & Conference Centre. Free self parking is available.

This Ottawa hotel is smoke free.

  • 84 guestrooms or units
  • 2 levels
  • Conference rooms
  • Built in 1972
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Ottawa/Kanata Hotel & Conference Centre offers 84 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 43-inch LCD televisions come with premium cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Similar properties

Lobby

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  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
3.8 out of 5, Good, 1,003 reviews
The price is NZ$245
includes taxes & fees
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Days Inn by Wyndham Ottawa West

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • High Fives Sports Pub

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Built in 1972
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per accommodation, per day (maximum CAD 100 per stay)
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per accommodation, per day (maximum CAD100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 3 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Ottawa/Kanata
Best Western Plus Ottawa/Kanata
Best Western Plus Ottawa/Kanata Hotel
Best Western Plus Ottawa/Kanata Hotel & Conference Centre Hotel
Best Western Plus Ottawa/Kanata Ottawa
Best Western Plus Ottawa/Kanata Hotel Conference Centre
Best Western Plus Ottawa/Kanata Hotel & Conference Centre Ottawa

Frequently asked questions

Is parking available at Best Western Plus Ottawa/Kanata Hotel & Conference Centre?

Yep, Best Western Plus Ottawa/Kanata Hotel & Conference Centre has a free self car park.

How much does it cost to stay at Best Western Plus Ottawa/Kanata Hotel & Conference Centre?

As of 16 Aug 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Ottawa/Kanata Hotel & Conference Centre on 24 Aug 2025 start from NZ$204.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Ottawa/Kanata Hotel & Conference Centre have a pool?

Best Western Plus Ottawa/Kanata Hotel & Conference Centre has an indoor pool.

What makes Best Western Plus Ottawa/Kanata Hotel & Conference Centre a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Best Western Plus Ottawa/Kanata Hotel & Conference Centre.

Is Best Western Plus Ottawa/Kanata Hotel & Conference Centre family-friendly?

You bet! With amenities such as children's meals and an indoor pool, it's no surprise that Best Western Plus Ottawa/Kanata Hotel & Conference Centre is a hit with families.

Is there a free airport shuttle available at Best Western Plus Ottawa/Kanata Hotel & Conference Centre?

No, Best Western Plus Ottawa/Kanata Hotel & Conference Centre does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Ottawa/Kanata Hotel & Conference Centre?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western Plus Ottawa/Kanata Hotel & Conference Centre?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Best Western Plus Ottawa/Kanata Hotel & Conference Centre Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 294 out of 1003 reviews
Rating 8 - Good. 384 out of 1003 reviews
Rating 6 - Okay. 181 out of 1003 reviews
Rating 4 - Poor. 83 out of 1003 reviews
Rating 2 - Terrible. 61 out of 1003 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and comfortable
Stayed 2 nights in May 2025

8/10 Good

Gloria, Peterborough

Travelled with family
Liked: Staff & service
The room was great however I had to get coffee pods from the front desk. The parking lot was full of large potholes. In general the property is tired.
Stayed 2 nights in May 2025

10/10 Excellent

Samer

Liked: Cleanliness
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
While the room was clean and comfortable this property is in a poorly maintained condition. Externally it looks like a run down facility, inside is a little better. The front desk lady was lovely but it honestly needs to be updated.
Stayed 1 night in May 2025

6/10 Okay

Des

Stayed 1 night in May 2025

10/10 Excellent

Nyibango

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious
Stayed 2 nights in Apr 2025

2/10 Terrible

Tony

After checking in, room key not working, called receptionist no answer, come down she was talking to strangers, asked why Internet not, why not pick up the phone, busy , with un responsible behavior.
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities

S

The hotel refused to honour the paid reservation I had made with Expedia.
Stayed 1 night in Apr 2025

8/10 Good

Saverino

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, room comfort
I was really expecting it to be a below average hotel stay but it was surprisingly good. Hot shower with good showerhead. Mattress felt brand new and was supper comfortable and best of all the A/C unit was nice and quiet.
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean.
Stayed 2 nights in Apr 2025

2/10 Terrible

Diony

Travelled with family
Disliked: Cleanliness
The unit is actually nice, but unfortunately, there are so many bed bugs—We have a lot of bed bug bites.
Stayed 1 night in Apr 2025

4/10 Poor

Branden

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Abdul Habib

Liked: Cleanliness, staff & service, property conditions & facilities
Aa
Stayed 1 night in Apr 2025

8/10 Good

Fredrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable for my stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Stayed 1 night in Apr 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible value for the money
Stayed 1 night in Mar 2025

8/10 Good

Vickie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall the room was fine. A little bit dated for the price of it. Smell in the hallway and there was broken door window at end of hallway that was just taped up. Parking was tight due to some snow banks still there and not removed yet.
Stayed 1 night in Mar 2025

10/10 Excellent

Catina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little outdated but rooms were clean, staff were friendly and location is good
Stayed 1 night in Mar 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities
Need to clean up outside
Stayed 1 night in Mar 2025

10/10 Excellent

S Carza Traffic Control, Haileybury

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff
Stayed 1 night in Feb 2025

4/10 Poor

Luke

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hotel was dirty, noisy and the heating controls in the room were broken and staff could not fix during the stay and did not offer to relocate us to a proper room. i would not stay here again
Stayed 2 nights in Jan 2025

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to hospital and has a pool.
Stayed 1 night in Feb 2025

6/10 Okay

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good nights sleep
Stayed 1 night in Jan 2025