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Chateau Cartier Hotel & Resort, an Ascend Collection Resort

4.5 star property

Photo gallery for Chateau Cartier Hotel & Resort, an Ascend Collection Resort

Sauna, hot tub, steam room, body treatments, hot stone massages
Golf
2 restaurants, Japanese cuisine
Lobby
Sauna, hot tub, steam room, body treatments, hot stone massages

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$209
includes taxes & fees
31 May - 1 June

Explore the area

View map
1170 Chemin d'Aylmer, Gatineau, QC, J9H7L3
  • Place, Kōena Spa
    ‪1 min walk‬
  • Place, Byward Market Square
    ‪14 min drive‬
  • Place, Parliament Hill
    ‪15 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, laptop workspace, free cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(24 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(45 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, laptop workspace, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(45 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(42 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(26 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade)

9.4 out of 10
Exceptional
(24 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

About the area

Gatineau

A luxury stay in Gatineau awaits you at Chateau Cartier Hotel & Resort, an Ascend Collection Resort. You'll be 0.4 km (0.2 mi) from Kōena Spa and 6.2 km (3.9 mi) from Rideau Canal. Highlights at this hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A relaxing visit to Koena Spa can include deep-tissue massages, hot stone massages and mani/pedis along with access to the sauna and hot tub. The restaurant, Kato Fusion, serves Japanese cuisine. Enjoy the golf course and 24-hour gym as well as access to golf lessons and a driving range. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a 24-hour business centre. Full breakfast is available daily between 7:30 AM and 10:00 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4.5-property class Aylmer hotel include Canadian War Museum and Ottawa Hospital Civic Campus.

What's nearby

  • Kōena Spa - 1 min walk - 0.1 km
  • Casino du Lac Leamy - 13 min drive - 8.4 km
  • Byward Market Square - 14 min drive - 8.8 km
  • Parliament Hill - 15 min drive - 8.5 km
  • Carleton University - 18 min drive - 9.2 km

Getting around

  • Pimisi Station - 8 min drive
  • Ottawa Station - 21 min drive
  • Ottawa International Airport (YOW) - 27 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪Dinty Moore's - ‬3 min drive
  • ‪Benny&Co - ‬5 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪Maison Oddo - ‬4 min drive

About this property

Chateau Cartier Hotel & Resort, an Ascend Collection Resort

Chateau Cartier Hotel & Resort, an Ascend Collection Resort offers its guests a full-service spa, a golf course, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 17997 square feet (1672 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the luxury Chateau Cartier Hotel & Resort, an Ascend Collection Resort. Self parking is free.

This 4.5-star Gatineau hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 17997 sq ft of conference space
  • 1672 sq. m of conference space
  • Built in 1990
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
Chateau Cartier Hotel & Resort, an Ascend Collection Resort offers 125 accommodations with laptop-compatible safes and a safe. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. 42-inch LCD televisions come with pay-per-view films. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Koena Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Lobby
Wyndham Gatineau-Ottawa & Conference Centre
Hull
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
3.9 out of 5, Good, 1,593 reviews
The price is NZ$154
includes taxes & fees
31 May - 1 June
Wyndham Gatineau-Ottawa & Conference Centre

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: CAD 10 to 30 for adults and CAD 10 to 30 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kato Fusion
  • Lounge Onō

Things to do

  • 18-hole golf course
  • 24-hour gym
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Piano

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (17,997 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: noon

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 10.00 to 30.00 for adults and CAD 10.00 to 30.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash.

Property Registration Number 517613, 2026-08-31

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Gatineau-Ottawa

Doubletree Hilton Gatineau-Ottawa

Doubletree Hilton Hotel Gatineau-Ottawa

Hilton Gatineau-Ottawa

DoubleTree By Hilton Hotel Gatineau-Ottawa Quebec

Doubletree Hilton Gatineau-Ottawa Hotel

Frequently asked questions

What is the cancellation policy at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

Chateau Cartier Hotel & Resort, an Ascend Collection Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

As of 14 May 2026, prices found for a 1-night stay for 2 adults at Chateau Cartier Hotel & Resort, an Ascend Collection Resort on 31 May 2026 start from NZ$209, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

Yep, Chateau Cartier Hotel & Resort, an Ascend Collection Resort has a free self car park and free RV/bus/truck parking.

Is there a spa on site at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

Yep, Koena Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as hot stone massages.

What luxury perks are available at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

Chateau Cartier Hotel & Resort, an Ascend Collection Resort features a full-service spa, 2 restaurants and 2 bars.

What makes Chateau Cartier Hotel & Resort, an Ascend Collection Resort a romantic place to stay?

A hot tub and a bar, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Chateau Cartier Hotel & Resort, an Ascend Collection Resort.

Is Chateau Cartier Hotel & Resort, an Ascend Collection Resort family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Chateau Cartier Hotel & Resort, an Ascend Collection Resort is a hit with families.

Are there hot tubs in the rooms at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

No, but there are deep-soaking baths in the guestrooms.

Does Chateau Cartier Hotel & Resort, an Ascend Collection Resort serve breakfast?

You bet, full breakfast is offered daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

No, Chateau Cartier Hotel & Resort, an Ascend Collection Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

Yep, you can grab a meal at Chateau Cartier Hotel & Resort, an Ascend Collection Resort's onsite restaurant that serves Japanese cuisine.

What time are check-in & check-out at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

No, only service animals are allowed.

Is there a golf course on site at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

Yep, Chateau Cartier Hotel & Resort, an Ascend Collection Resort has an 18-hole golf course. A golf driving range and golf lessons are also available.

Chateau Cartier Hotel & Resort, an Ascend Collection Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 743 out of 1314 reviews
Rating 8 - Good. 317 out of 1314 reviews
Rating 6 - Okay. 142 out of 1314 reviews
Rating 4 - Poor. 55 out of 1314 reviews
Rating 2 - Terrible. 57 out of 1314 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Maggie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff and room were great
Stayed 1 night in Feb 2026

10/10 Excellent

Nicolina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff were very friendly and accomodating.
Stayed 1 night in Feb 2026

2/10 Terrible

Sahara

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Staff were unhelpful and amenities were not as listed. There is no year-round pool (unless you book with the spa) and the hotel is a 3 star at best. Rooms were outdated, furniture was torn/old, beds were very uncomfortable and sheets were rough.
Stayed 1 night in Feb 2026

6/10 Okay

Carrie

Stayed 1 night in Feb 2026

10/10 Excellent

Alfonso

Stayed 2 nights in Jan 2026

10/10 Excellent

messia

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean , large and beautiful room. Pleasant and very helpful staff. The spa and restaurants are great!
Stayed 1 night in Feb 2026

6/10 Okay

Pamela

Stayed 1 night in Feb 2026

10/10 Excellent

Jack

Stayed 1 night in Jan 2026

10/10 Excellent

andrea

Liked: Amenities
Disliked: Cleanliness
The restaurant is 10+
Stayed 1 night in Jan 2026

10/10 Excellent

Lauren, Edmonton

Stayed 2 nights in Jan 2026

10/10 Excellent

Sarah

Stayed 1 night in Jan 2026

10/10 Excellent

Colin

Stayed 2 nights in Jan 2026

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, amenities
Très bon service, propre
Stayed 3 nights in Jan 2026

10/10 Excellent

Bethany

Stayed 1 night in Jan 2026

10/10 Excellent

patrick

Stayed 1 night in Jan 2026

10/10 Excellent

Hunter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay room is clean and very clean area in general
Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great room, we requested an early check-in last minute and the staff kindly offered to do what they could. We were able to check in within the hour! I’d recommend to anyone looking for a getaway at Koena based on the indoor spa access that allows you to go between your room and the spa throughout the day. (Bonus: the entire building smells like essential oils), plus, the 12pm check-out is rare in Ottawa and lets you soak up every second. I cant wait to go back!
Stayed 1 night in Jan 2026

10/10 Excellent

Isabelle

Stayed 1 night in Jan 2026

10/10 Excellent

cynthia

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect! The cleaniness, staff, view.
Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Stayed 1 night in Jan 2026

8/10 Good

Luis, Ottawa

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, substantial amount of amenities and good food options.
Stayed 2 nights in Jan 2026

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Jan 2026

8/10 Good

Chloe

Liked: Amenities, property conditions & facilities
Nice staff, clean room, great gym, restaurant on first floor; loved being connected to the spa.
Stayed 1 night in Jan 2026

6/10 Okay

Brooke

Travelled with partner
My room wasnt that well cleaned, there was a women press on nail on the floor. The wall was dirty like someone spilled a drink on it. The hotel doesnt offer you a continental breakfasts. I also booked a king bed suite, the bed was definitely a queen and not a king.
Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Stayed 1 night in Jan 2026