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Casa Basalto

3.5 star property

Photo gallery for Casa Basalto

Lobby sitting area
Lobby
Banquet hall
Deluxe Double Room, 2 Queen Beds
Premium bedding, pillow-top beds, in-room safe, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is NZ$146
includes taxes & fees
16 June - 17 June

Explore the area

View map
Avenida Camino Real de la Plata #206, Col. Zona Plateada, Pachuca, HGO, 42084
  • Place, David Ben Gurion Park
    ‪2 min walk‬
  • Place, Auditorium Gota de Plata
    ‪7 min walk‬
  • Place, Galerias Pachuca Mall
    ‪9 min walk‬
  • Airport, Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.)
    ‪91 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom, Accessible

Deluxe Suite, 1 Bedroom, Accessible

Deluxe Suite, 1 Bedroom, Accessible

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Pachuca

At Casa Basalto you'll be within just a 10-minute stroll of David Ben Gurion Park and Galerias Pachuca Mall. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Dolina, serves Mexican cuisine and is open for breakfast and lunch. Added amenities include free Wi-Fi in public areas, a conference centre and a 24-hour business centre. On weekday mornings continental breakfast is served between 8:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of limited parking. .Sights within a 10-minute walk of this 3.5-property class Pachuca hotel include Auditorium Gota de Plata and Hidalgo Stadium is within 30 minutes.

What's nearby

  • David Ben Gurion Park - 2 min walk - 0.2 km
  • International Soccer Hall of Fame - 2 min walk - 0.2 km
  • Mundo Futbol Interactive Center - 3 min walk - 0.3 km
  • Auditorium Gota de Plata - 7 min walk - 0.6 km
  • Galerias Pachuca Mall - 9 min walk - 0.8 km

Getting around

  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 65 min drive

Restaurants

  • ‪Tacos Memo - ‬1 min walk
  • ‪Singular Cocina de Brasa - ‬4 min walk
  • ‪La Tartine - ‬2 min walk
  • ‪Hallus - ‬2 min walk
  • ‪Cake House - ‬5 min walk

About this property

Casa Basalto

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, a meeting room, and coworking spaces.

WiFi is free in public spaces. A terrace, tour/ticket assistance, and laundry facilities are also featured at Casa Basalto. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Pachuca hotel is smoke free.

  • 26 guestrooms or units
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Casa Basalto offers 26 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. 40-inch Smart televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Similar properties

Reception
La Joya Pachuca
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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 431 reviews
The price is NZ$139
includes taxes & fees
19 June - 20 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday continental breakfast available 8:00 AM to noon for a fee: MXN 149 for adults and MXN 149 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Dolina

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Coworking space
  • Meeting room

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 500
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 350 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 149 for adults and from MXN 149 for children
  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: MXN 500 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Casa Basalto Hotel Pachuca
Casa Basalto Hotel
Casa Basalto Pachuca
Casa Basalto Hotel
Casa Basalto Pachuca
Casa Basalto Hotel Pachuca

Frequently asked questions

What is the cancellation policy at Casa Basalto?

Casa Basalto offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Casa Basalto?

As of 15 Jun 2026, prices found for a 1-night stay for 2 adults at Casa Basalto on 16 Jun 2026 start from NZ$146, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Casa Basalto?

Yep, Casa Basalto has a free self car park. Onsite parking is limited.

What makes Casa Basalto a romantic place to stay?

Couples dining and romance packages, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Casa Basalto.

Does Casa Basalto serve breakfast?

Yeah, continental brekkie is served on weekdays from 8:00 AM to noon.

Is there a free airport shuttle available at Casa Basalto?

No, Casa Basalto does not offer an airport shuttle service.

Is there a bar or restaurant at Casa Basalto?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Casa Basalto?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Casa Basalto?

Furry friends are welcome at Casa Basalto, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Casa Basalto Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 206 out of 315 reviews
Rating 8 - Good. 74 out of 315 reviews
Rating 6 - Okay. 22 out of 315 reviews
Rating 4 - Poor. 8 out of 315 reviews
Rating 2 - Terrible. 5 out of 315 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services, staff everyone
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Alan

Liked: Amenities, property conditions & facilities
Excelente
Stayed 2 nights in Feb 2025
Verified

4/10 Poor

Heidi

Great location

Overall the hotel was ok. You could hear talking in the rooms above and next door. Came home one night and the key to turn on the light was not working so had to pack up and change rooms in the dark. Ran out of water on the last day. It was a great location to shopping and restaurants.
Stayed 3 nights in Sep 2025
Verified

4/10 Poor

Martin

Liked: Cleanliness
Disliked: Property conditions & facilities
The rooms are clean the location is centrally located however the AC unit is controlled by hotel management and not you so if you travel during warm days be aware it will be very uncomfortable warm room.
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jul 2025
Verified

4/10 Poor

Matt

Disliked: Property conditions & facilities
Property was nice but lots of noise in the room coming from other rooms
Stayed 1 night in Mar 2024
Verified

8/10 Good

Igne Guimel

Liked: Cleanliness, staff & service, property conditions & facilities
It's ok
Stayed 1 night in Feb 2024
Verified

6/10 Okay

francisco

Liked: Cleanliness
Disliked: Staff & service, amenities
Thin walls and doors, if somebody next to you , you will hear conversations and tv; no closet in rooms , only a small cabinet to hang cloths with not enough hangers
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Apr 2024
Verified

6/10 Okay

francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms have no closet! No removable hangers in a cabinet, difficult to hang cloth and not high enough to keep the cloth hanging correctly. Hotel is a mix of new and very old, they still have entry door locks with keys, very inconvenient; They have “push here” stickers in the draw cabinets and a glass water bottle with peel off sticker of the hotel’s name where you can buy it :( They have a great restaurant attached to the lobby with great food, had breakfast twice and it was good, other than that, hotel, price and are is very good
Stayed 2 nights in Jun 2023
Verified

6/10 Okay

Ame

Los muebles sucios
Stayed 1 night in Feb 2026
Verified

8/10 Good

Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien, solo que la cerradura no estaba bien por lo que no me dio tanta confianza al principio
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Yarenny

Liked: Cleanliness, amenities, property conditions & facilities
La higiene muy buena y el trato de los empleados
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Yarida

Liked: Cleanliness, staff & service, amenities
Buena ubicación
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Magally

Liked: Cleanliness, staff & service, amenities
Buena ubicación cerca de tuzoforum
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

GUILLERMINA

Liked: Cleanliness, property conditions & facilities
Limpio y agradable. Buena ubicación
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Selvya Dannae

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó mucho porque nos hicieron sentir bienvenidos con nuestra perrita
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mariana

Liked: Cleanliness, amenities
Habitación impecable y súper acogedora. Excelente servicio
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitacion es de buen tamaño y la cama, almohadas super cómodas!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sybil

Liked: Cleanliness, amenities, property conditions & facilities
El personal bastante amable La habitación con muy buen espacio y limpia, solo tiene pequeños detalles.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Esperanza

Liked: Cleanliness, staff & service, property conditions & facilities
Buenas instalaciones pero si hay mucho ruido externo que no deja descansar desde muy temprano que llegan los trabajadores se escucha sus conversaciones etc
Stayed 1 night in Dec 2025
Verified

8/10 Good

hilda luz

Liked: Cleanliness, amenities, property conditions & facilities
Muy buen aervicio
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

EVA

Liked: Cleanliness, staff & service, amenities
La habitación estuvo limpia y ordenada. El personal: botones, recepcionista, encargado del estacionamiento y limpieza todos muy amables y atentos. El restaurante el servicio muy atento, amable y cordial. La comida rica. Todo en general estuvo muy bien. Las camas cómodas.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Débora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación bonita, grande, en excelentes condiciones. Es verdaderamente Pet Friendly.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Contacto

Liked: Cleanliness, amenities, property conditions & facilities
Excelente, servicio.
Stayed 1 night in Sep 2025