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Hotel Alessandra

2.0 star property

Photo gallery for Hotel Alessandra

Beach
Lobby
View from room
Shower, rainfall showerhead, designer toiletries, hair dryer
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • Air-conditioning
  • Breakfast available
  • Bar
  • Room service
  • Housekeeping

Explore the area

View map
Via Divisi, 99, Palermo, PA, 90133
  • Place, Via Roma
    ‪2 min walk‬
  • Place, Ballaro Market
    ‪3 min walk‬
  • Place, Quattro Canti
    ‪5 min walk‬
  • Airport, Palermo (PMO-Punta Raisi)
    ‪32 min drive‬

Room options

View all photos for Single Room

Premium bedding, down duvets, in-room safe, individually decorated

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Premium bedding, down duvets, in-room safe, individually decorated

Standard Double Room

  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Premium bedding, down duvets, in-room safe, individually decorated

Triple Room

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Room, 2 Single Beds

Premium bedding, down duvets, in-room safe, individually decorated

Standard Room, 2 Single Beds

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Quadruple Room

Premium bedding, down duvets, in-room safe, individually decorated

Quadruple Room

  • City view
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

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About the area

Palermo

Hotel Alessandra places you in the centre of Palermo,connected to a shopping centre and within a short 5-minute stroll of popular places like Via Roma and Ballaro Market. Highlights at this historic hotel include in-room balconies. .The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas and coffee/tea in a common area. Buffet breakfast is available. There's also the convenience of an airport shuttle. .Attractions within a 10-minute walk of this Palermo Historical Center hotel include Quattro Canti and Via Vittorio Emanuele.

What's nearby

  • Via Maqueda - 1 min walk - 0.1 km
  • Via Roma - 2 min walk - 0.2 km
  • Ballaro Market - 3 min walk - 0.3 km
  • Quattro Canti - 5 min walk - 0.5 km
  • Via Vittorio Emanuele - 5 min walk - 0.5 km

Getting around

  • Giachery Station - 5 min drive
  • Palermo Central Station - 6 min walk
  • Palermo (PMO-Punta Raisi) - 45 min drive

Restaurants

  • ‪Cafè Torino - ‬3 min walk
  • ‪Sicilia Bella - ‬3 min walk
  • ‪Bar Universitá - ‬3 min walk
  • ‪Stuzzicando - ‬2 min walk
  • ‪Belli Freschi Granite Gelati - ‬3 min walk

About this property

Hotel Alessandra

As a guest of Hotel Alessandra, you'll find a library, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. An airport shuttle (available on request) is available for a fee. The historic Hotel Alessandra also features coffee/tea in common area, concierge services, and 24-hour room service.

This Belle Époque Palermo hotel is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 2 levels
  • Built in 1916
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Television in lobby
  • No smoking on site
  • Bar or lounge
Hotel Alessandra offers 20 accommodations with a safe and designer toiletries. Rooms open to balconies. This individually decorated and furnished accommodation includes desks. Beds feature down duvets and premium bedding. A pillow menu is available. Digital televisions are provided. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding. Cots/infant beds (surcharge) and Rollaway/extra beds (surcharge) are also available.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 8 AM to 11:30 PM on request

Food and drink

  • Buffet breakfast available for a fee: EUR 5 for adults and EUR 5 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Belle Époque architecture
  • Built in 1916
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 8:00 AM; check-in end time: 8:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: EUR 20
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is in a limited traffic zone.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Cots (infant beds) are available for EUR 5.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 5 for adults and from EUR 5 for children
  • Airport shuttle fee: EUR 45 per person (one-way)
  • Late check-out fee: EUR 20 (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per night
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 5 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Alessandra Palermo
Hotel Alessandra
Hotel Alessandra Palermo
Alessandra Hotel Palermo
Hotel Alessandra Palermo, Sicily
Hotel Alessandra Hotel
Hotel Alessandra Palermo
Hotel Alessandra Hotel Palermo

Frequently asked questions

What is the cancellation policy at Hotel Alessandra?

Hotel Alessandra offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Alessandra?

The closest beach to Hotel Alessandra is Mondello Beach (10.7 km).

What makes Hotel Alessandra a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Alessandra.

Does Hotel Alessandra serve breakfast?

Yep, buffet brekkie is offered at Hotel Alessandra.

Is there a free airport shuttle available at Hotel Alessandra?

No, but there's an airport shuttle that runs from 8 AM - 11:30 PM on request for a fee.

What time are check-in & check-out at Hotel Alessandra?

Check-in begins at 8:00 AM. Check-out time is 10 AM.

Are pets allowed at Hotel Alessandra?

No, pets are not allowed.

Hotel Alessandra Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 28 out of 129 reviews
Rating 8 - Good. 56 out of 129 reviews
Rating 6 - Okay. 34 out of 129 reviews
Rating 4 - Poor. 8 out of 129 reviews
Rating 2 - Terrible. 3 out of 129 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Giacomo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personane gentile camere e servizio e colazione ottimo io sono soddisfatto del mio soggiorno
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
silenzio e cortesia colazione discreta e disponibilità ad indicazioni
Stayed 4 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
C'est été une accueille familiale et nous nous sommes trouvés comme à la maison. Le service réception a été formidable! ERNST et ACHIM
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hôtel très atypique mais très agréable ,très bien situé
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
posizione eccellente a quattro passi da tutto(staz centrale,ballaro?cattedrale,quattro canti,palazzo dei normanni ecc)
Stayed 3 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vicinissimo alle attrazioni turistiche. Aria condizionata efficiente. Cortesia della reception
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Le point fort est l'emplacement dans le centre. Le personnel est très accueillant et serviable. Le point négatif, le petit déjeuner pas très diversifié et pas très élaboré.
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Orianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'hôtel est en centre ville, près de la gare, dans une rue calme. C'est un ancien palais, dans son jus, avec une très belle décoration et des salons accessibles. Personnel sympathique et serviable. Chambre confortable, climatisation un peu bruyante. Petit déjeuner complet. Par contre, pas d'ascenseur pour arriver au 2e étage où se trouve l'hôtel.
Stayed 2 nights in Jul 2019
Verified

6/10 Okay

irina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Отельчик в Палермо

Выбрали отель рядом с ж/д вокзалом, для того чтобы оставить багаж и принять душ после прогулок по городу, ночевать и не собирались...крошечный номер (на фото на сайте выглядит лучше ) на 4 этаже старинного здания,багаж слава богу помогли поднять и спустить, поскольку лифта нет. Из плюсов— работающий кондиционе, крошечный собственный душ и очень чистое постельное белье и полотенца. Цена за номер явно завышена...
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Posta sulla via principale nel centro storico di palermo, solo questo vale un 10.
Stayed 3 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to centre and train/ bus station. By walking you can see all the highlights of Palermo. To see other places it is very simple by bus / train.
Stayed 5 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service
Cadre atypique. Tres bon emplacement. Très bons services.
Stayed 1 night in May 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
L'ho trovata come molti l'anno descritta, un po' scomoda per l'assenza dell'ascensore, lo stabile un po' trascurato. Per il resto, cordialità, comodità (è in pieno centro) ed un discreto rapporto qualità prezzo.
Stayed 3 nights in Mar 2019
Verified

6/10 Okay

David

Disliked: Staff & service

Get some Exercise!

The hotel is old and funky. Rooms are adequate, but not as advertised. The room was advertised on Hotels.com as with a desk and WiFi in the room. It had neither and the Alessandra manager was very unapologetic nor helpful at all about these misleading claims. The hotel is also on the THIRD floor (not second floor) with NO Elevator. Not bad once you've moved in, but be aware of having to carry your luggage up three flights of stairs to your room. Staff, other than the manager, was friendly and all spoke English.
Stayed 3 nights in Oct 2018
Verified

6/10 Okay

Albert

Liked: Staff & service
Zentral gelegenes Hotel. Die Straße unten ist zwar laut, aber die Fenstertüren sind sehr gut schalldämmend. Hotel liegt im zweitenStock. Man sollte also keine Probleme mit Treppensteigen haben. Service ist freundlich und bestens. Das Zimmer war o.k.. Frühstück ist auch o.k., wenngleich nicht besonders reichhaltig.
Stayed 4 nights in Oct 2018
Verified

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for the cathedral, the market and the only 5 minutes from the bus station.
Stayed 7 nights in Oct 2018
Verified

8/10 Good

Michaels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Lage mitten in der Altstadt alle Sehenswürdigkeiten zu Fuß erreichbar die 72 Stufen sind auch halb so wild Palermo ist wunderbar laut und hektisch die Lage des Hotels ist nix für Lärmempfindliche für ein2 Sterne Hotel vollkommen in Ordnung
Stayed 14 nights in Oct 2018
Verified

6/10 Okay

Ilia

Liked: Cleanliness, staff & service
Отель в историческом центре города. Здание бывшего дворца, верхний этаж которого приспособлен под отель. Плюсы - просторная комната, балкон, звукоизолирующие жалюзи. Минусы - очень маленькая душевая, нет лифта, плохой ремонт, скудный завтрак, очень слабый сигнал wi-fi.
Stayed 3 nights in Oct 2018
Verified

4/10 Poor

Phyllis

Disliked: Property conditions & facilities, room comfort
This hotel could use some upgrades and still keep the charm...no elevator and 75 steps up to the actual hotel! With luggage it is brutal! This info should be stated as compromised individuals would not make it. Location close to main streets of Palermo's shopping. Great service getting an airport lift, which was on time @4AM! That is the best I have to say about this hotel.
Stayed 1 night in Sep 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Posizione strategica. Struttura datata e senza ascensore. Pulizia scadente. Una nota speciale al collaboratore, particolarmente attento agli ospiti e alle loro esigenze.
Stayed 4 nights in Oct 2018
Verified

6/10 Okay

Gai

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel is located in the old center but the neighborhood is not optimal. The entrance is strange but when you climb the two floors the hotel itself is clean and pleasant. The rooms are designed in a classic manner and has some incense smell which for me was tolerable but my wife hated it.
Stayed 2 nights in Aug 2018
Verified

6/10 Okay

fernando

Boa localização, sem elevador, ótimos atendentes

O prédio é muito antigo, porém, o andar do hotel é conservado. A recepcionista foi ótima e atenciosa. O ponto negativo fica por conta da falta de elevador, quem chegar com muita bagagem vai sofrer pra chegar na recepção que fica no 2º andar, lembrando que são 4 lances de escada. Outro problema foi o cheiro de cigarro no quarto, mesmo que proibido os últimos hóspedes não respeitaram a regra. A localização é boa, próximo ao terminal central e não tão distante das principais atrações
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location wiyth friendly staff

We had a thoroughly enjoyable time in Palermo and the Hotel Alessandra was very convenient. There was a good breakfast and the staff were very helpful.
Stayed 3 nights in May 2018
Verified

8/10 Good

Cosimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esperienza positiva. Ottima posizione. Colazione un po' essenziale.
Verified

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, room comfort
Posizione ottima (centro storico) per visitare Palermo ed i suoi monumenti. L'albergo un po' vecchio ma pulito. Personale cortese. L'ingresso dell'albergo si trova al secondo piano, senza ascensore, di un palazzo antico. L'albergo si trova all'interno della ZTL e ha a disposizione solo 2 posti auto.