Omni Rancho Las Palmas Resort & Spa

4.0 star property
Family-friendly resort with 4 restaurants and 4 outdoor pools

Photo gallery for Omni Rancho Las Palmas Resort & Spa

Aerial view
Courtyard
Couples treatment room(s), sauna, hot tub, Turkish bath/hammam
4 restaurants, breakfast, lunch, dinner served; Californian cuisine
Courtyard

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Room service
  • Housekeeping
  • Spa
The current price is NZ$529
includes taxes & fees
13 Oct - 14 Oct

Explore the area

View map
41-000 Bob Hope Dr., Rancho Mirage, CA, 92270
  • Rancho Las Palmas Country Club
    ‪17 min walk‬
  • El Paseo Shopping District
    ‪4 min drive‬
  • McCallum Theatre
    ‪4 min drive‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪17 min drive‬

Room options

Luxury Suite

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
HDTV
Down duvet
Blackout curtains
Separate bedroom
  • 1 bedroom
  • Golf view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Vista View)

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed - double
Down duvet
Ceiling fan
Blackout curtains
  • 42 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Lake View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Down duvet
Ceiling fan
Blackout curtains
Shower/bath combination
  • 42 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Traditional)

9.0 out of 10
Wonderful
(114 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Down duvet
Ceiling fan
Blackout curtains
Shower/bath combination
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Vista View)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Down duvet
Ceiling fan
Blackout curtains
Shower/bath combination
  • 42 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Plaza)

8.8 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed - double
Down duvet
Ceiling fan
Blackout curtains
  • 42 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Poolside

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Down duvet
Ceiling fan
Blackout curtains
Shower/bath combination
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Plaza Room)

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Down duvet
Ceiling fan
Blackout curtains
Shower/bath combination
  • 42 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Accessible, Vista View)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Down duvet
Ceiling fan
Blackout curtains
Shower/bath combination
  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
HDTV
Sofa bed - double
Down duvet
Ceiling fan
  • Resort view
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed - double
Down duvet
Ceiling fan
Blackout curtains
  • Golf view
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Poolside

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed - double
Down duvet
Ceiling fan
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Lake View

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed - double
Down duvet
Ceiling fan
Blackout curtains
  • 42 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Lake View

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed - double
Down duvet
Ceiling fan
Blackout curtains
  • 42 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
HDTV
Down duvet
Blackout curtains
Separate bedroom
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Traditional)

8.8 out of 10
Excellent
(172 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed - double
Down duvet
Ceiling fan
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Rancho Mirage

A family-friendly stay in Rancho Mirage awaits you at Omni Rancho Las Palmas Resort & Spa. You'll be 3.3 km (2 mi) from McCallum Theatre. Highlights at this resort include 4 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Spa Las Palmas can include deep-tissue massages, detox wraps and body wraps along with access to the sauna and hot tub. The café, Palms Cafe, is open for breakfast and lunch. R Bar is the resort's own bar, serving drinks along with dinner. Enjoy the 15 outdoor tennis courts, golf course and water park plus access to golf lessons. 41000 square feet (3809 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a gym and a lazy river. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 15-minute drive of this 4-property class Rancho Mirage resort include Agua Caliente Casino and Indian Wells Tennis Garden.

What's nearby

  • Rancho Las Palmas Country Club - 17 min walk - 1.4 km
  • El Paseo Shopping District - 4 min drive - 4.1 km
  • McCallum Theatre - 4 min drive - 4.1 km
  • Desert Willow Golf Resort - 8 min drive - 8.2 km
  • Marriott's Shadow Ridge Golf Club - 8 min drive - 9.0 km

Getting around

  • Palm Springs Station - 22 min drive
  • Palm Springs, CA (PSP-Palm Springs Intl.) - 26 min drive

Restaurants

  • ‪In-N-Out Burger - ‬11 min walk
  • ‪Olive Garden - ‬2 min drive
  • ‪The Cheesecake Factory - ‬9 min walk
  • ‪Yard House - ‬8 min walk
  • ‪Starbucks - ‬9 min walk

About this property

Omni Rancho Las Palmas Resort & Spa

Family-friendly resort with 4 restaurants and 4 outdoor pools
Omni Rancho Las Palmas Resort & Spa offers its guests a full-service spa, a golf course, a water park (surcharge), and 4 outdoor swimming pools. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this resort measures 41000 square feet (3809 square metres) and includes conference space. A children's pool, a health club, and a hot tub are also featured at the family-friendly Omni Rancho Las Palmas Resort & Spa. Parking is available for a fee.

This 4-star Rancho Mirage resort is smoke free.

  • 444 guestrooms or units
  • 2 levels
  • 4 dining venues
  • 2 bars by the pool
  • Conference rooms
  • 41000 sq ft of conference space
  • 3809 sq. m of conference space
  • Deli
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Omni Rancho Las Palmas Resort & Spa offers 444 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Beds feature down duvets. 42-inch LED televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and microwaves can be requested.

Spa Las Palmas has 26 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 27.50 per night; includes in/out privileges)
  • Valet parking on site (USD 33 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 16 to 40 per person
  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • BluEmber
  • Conchilla Valley Pool Bar
  • Palms Cafe
  • R Bar
  • Splash Grill

Things to do

  • 15 outdoor tennis courts
  • 24-hour gym
  • 4 outdoor pools
  • 9-hole golf course
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Evening entertainment
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Hot tub
  • Lazy river
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Water park
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting
  • In-room cot
  • Lazy river
  • Microwave on request
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 41,000 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 26 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day
  • Resort fee: USD 50.94 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 16 to 40 per person
  • Self-parking fee: USD 27.50 per night (in/out privileges)
  • Valet parking fee: USD 33.00 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Las Palmas Rancho
Omni Resort Las Palmas
Omni Resort Rancho Las Palmas
Rancho Las
Rancho Las Palmas
Rancho Las Palmas Omni
Rancho Las Palmas Resort
Rancho Palmas
Rancho Palmas Resort
Resort Las Palmas
Omni Rancho Las Palmas Resort & Spa Rancho Mirage, CA
Rancho Las Palmas Hotel Rancho Mirage
Rancho Las Palmas Resort And Spa
Rancho Las Palmas Resort Spa
Omni Rancho Las Palmas Resort Rancho Mirage
Omni Rancho Las Palmas Resort
Omni Rancho Las Palmas Rancho Mirage
Omni Rancho Las Palmas
Omni Rancho Las Palmas Resort Spa
Omni Rancho Las Palmas & Spa
Omni Rancho Las Palmas Resort & Spa Resort
Omni Rancho Las Palmas Resort & Spa Rancho Mirage
Omni Rancho Las Palmas Resort & Spa Resort Rancho Mirage

Frequently asked questions

What is the cancellation policy at Omni Rancho Las Palmas Resort & Spa?

Omni Rancho Las Palmas Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Omni Rancho Las Palmas Resort & Spa?

As of 22 Sept 2025, prices found for a 1-night stay for 2 adults at Omni Rancho Las Palmas Resort & Spa on 13 Oct 2025 start from NZ$441.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Omni Rancho Las Palmas Resort & Spa?

Yep, Omni Rancho Las Palmas Resort & Spa has a self car park with in/out privileges for USD 27.50 per night.

Is there a spa on site at Omni Rancho Las Palmas Resort & Spa?

Yep, Spa Las Palmas is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Omni Rancho Las Palmas Resort & Spa have a pool?

Yep, and guests love it! Omni Rancho Las Palmas Resort & Spa has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Omni Rancho Las Palmas Resort & Spa have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Omni Rancho Las Palmas Resort & Spa?

Omni Rancho Las Palmas Resort & Spa features 2 poolside bars, 4 outdoor pools and a full-service spa.

Is Omni Rancho Las Palmas Resort & Spa family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Omni Rancho Las Palmas Resort & Spa is a hit with families.

Does Omni Rancho Las Palmas Resort & Spa serve breakfast?

Yeah, cooked-to-order brekkie is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Omni Rancho Las Palmas Resort & Spa?

No, Omni Rancho Las Palmas Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Omni Rancho Las Palmas Resort & Spa?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Omni Rancho Las Palmas Resort & Spa?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Omni Rancho Las Palmas Resort & Spa?

Cats and dogs are welcome at Omni Rancho Las Palmas Resort & Spa, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Is there a golf course on site at Omni Rancho Las Palmas Resort & Spa?

Yep, Omni Rancho Las Palmas Resort & Spa has a 9-hole golf course. A golf driving range, golf lessons, golf carts and golf clubs are also available.

Reviews

Omni Rancho Las Palmas Resort & Spa Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1120 out of 1723 reviews
Rating 8 - Good. 289 out of 1723 reviews
Rating 6 - Okay. 173 out of 1723 reviews
Rating 4 - Poor. 74 out of 1723 reviews
Rating 2 - Terrible. 67 out of 1723 reviews

Reviews

10/10 Excellent

Karen

Stayed 2 nights in Jun 2025

10/10 Excellent

Aik

Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families
Stayed 3 nights in Jun 2025

10/10 Excellent

Vania

Stayed 2 nights in Jun 2025

10/10 Excellent

Consuelo, Riverside

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Omni was amazing but Expedia experience was lousy
Stayed 1 night in Jun 2025

4/10 Poor

Raymela, La Crescenta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Every time I come to Palm Springs, Omni is my #1 pick. I’ve stayed at other resorts, but always compared to Omni. Because of the beautiful pool area all around, the cleanliness in the rooms, the food, and the staff. However, this trip I would say the only thing that made it horrible was the registration staff. I drove 2 hours, get there at 8:30pm and the front desk took another hour and a half to give me a room. When I approached the registration, there was a new employee that was assisting me, I had asked that I wanted to use 2 credit cards to pay for my room. The new employee was having difficulty doing that and I understand she’s new she’s learning, she was super nice. Unfortunately, I don’t remember her name. She asked another staff to assist her. Her name is Jasmine LeDeon, she introduced herself in a very bad manner that she’s the manager. I explained to the “manager” how much I wanted each credit card to be processed and she wasn’t understanding me or she didn’t know how to proceed. Instead of apologizing because as a customer service position, we apologize; she was giving me attitude. No smile, her tone was rude I felt so disrespected that I wanted cancel my booking and go to a different hotel. And when I told her to please speed up the process and I asked her which part she’s not understanding, that I have been standing here over an hour, her response to me was “well I’m sorry my employee is in training” that I’m sorry was very very rude. Omni needs a new manager.
Stayed 2 nights in Jun 2025

8/10 Good

Dikran, Woodland Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for families. Could be updated.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rafaela

Travelled with family
Liked: Cleanliness
Everything was amazing! The hotel, the amenities, the staff !!! Definitely coming back!
Stayed 2 nights in Jun 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
It was very kid friendly
Stayed 2 nights in Jun 2025

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Kostantina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
We had a great time, but the “waterpark” looked MUCH larger in photos than in person. It’s nice but definitely not what we expected based on photos. The rooms are nice as well, but I felt the nightly rate didn’t align…we’ve stayed at other properties in the same area which have much better value. Comparable amenities but the rooms are much larger and just as nice if not nicer. It was a fun, one time experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

MAHDI

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Cris

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overall the stay was OK it could have definitely been better, we had issues with our bathtub the water was not draining properly. We found old acrylic nails on the carpet, for spending over a thousand dollars for this hotel it should have been better. I hope management sees this and decides to compensate us in a way to change our perspective towards this hotel.
Stayed 2 nights in Jun 2025

6/10 Okay

daniel

Liked: Amenities
properly needs to be updated and pool was so crowded! It was memorial weekend but literally could not get a chair at the pool.
Stayed 2 nights in May 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Anh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very upscale resort. Check in process was long and there are added fees like self parking $25 daily and resort fee $50 not included. Nice lazy River.
Stayed 1 night in Jun 2025

10/10 Excellent

Cathy

Stayed 1 night in Jun 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was amazing. Clean, family friendly and the staff were all so helpful and happy. There was so many fun kids activities and the pool area made for it to be an awesome trip!
Stayed 2 nights in Jun 2025

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely loved it

Beautiful resort & incredible pool facilities, everyone was so friendly and helpful. They absolutely spoiled my kids!
Stayed 2 nights in Jun 2025

4/10 Poor

Anthony

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Staff is great (except front desk), but property is poorly designed and service is subpar. Ok if you are stuck in the area and have kids, but nothing special.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ellie

Stayed 2 nights in Jun 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of family fun activities
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicole

Stayed 2 nights in Jun 2025

10/10 Excellent

Agnes Marcos, Los Angeles

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great family friendly resort! Great service as well!
Stayed 2 nights in Jun 2025

10/10 Excellent

Talin

Liked: Cleanliness
Stayed 2 nights in Jun 2025