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Parker Palm Springs

5.0 star property
Luxury resort with 2 restaurants and full-service spa

Photo gallery for Parker Palm Springs

Indoor pool, outdoor pool
Property preview
Property grounds
Snack bar
Villa | Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Gym
The current price is NZ$984
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
4200 E Palm Canyon Dr, Palm Springs, CA, 92264
  • Place, Tahquitz Creek Golf Resort
    ‪3 min drive‬
  • Place, Indian Canyons Golf Resort
    ‪7 min drive‬
  • Place, Palm Springs Convention Center
    ‪8 min drive‬
  • Airport, Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Estate)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Estate)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Ceiling fan
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Ceiling fan
Down comforter
Hypo-allergenic bedding available
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Estate)

Room, 1 King Bed (Estate)

Room, 1 King Bed (Estate)

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Ceiling fan
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Ceiling fan
Down comforter
Hypo-allergenic bedding available
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Estate Garden)

Room, 1 King Bed (Estate Garden)

Room, 1 King Bed (Estate Garden)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Ceiling fan
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Ceiling fan
Down comforter
Hypo-allergenic bedding available
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Ceiling fan
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Ceiling fan
Down comforter
Hypo-allergenic bedding available
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, down duvets, in-room safe, desk

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Ceiling fan
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Ceiling fan
Down comforter
Hypo-allergenic bedding available
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Garden)

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed (Garden)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Ceiling fan
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Ceiling fan
Down comforter
Hypo-allergenic bedding available
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room (Garden)

Premium bedding, down duvets, in-room safe, desk

Deluxe Double Room (Garden)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Ceiling fan
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Ceiling fan
Down comforter
Hypo-allergenic bedding available
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Hammock)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Hammock)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Ceiling fan
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Ceiling fan
Down comforter
Hypo-allergenic bedding available
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Hammock)

Double Room (Hammock) | Living area

Double Room (Hammock)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Ceiling fan
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Ceiling fan
Down comforter
Hypo-allergenic bedding available
  • 42 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Poolside

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Poolside

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Ceiling fan
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Ceiling fan
Down comforter
Hypo-allergenic bedding available
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Poolside

Premium bedding, down duvets, in-room safe, desk

Double Room, Poolside

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Ceiling fan
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Ceiling fan
Down comforter
Hypo-allergenic bedding available
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Garden)

Premium bedding, down duvets, in-room safe, desk

Suite (Garden)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Balcony
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Ceiling fan
Down comforter
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa

Villa

Villa

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed - queen
Premium bedding
Down duvet
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Ceiling fan
Down comforter
Hypo-allergenic bedding available
  • 74 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room (Gene Autry Residence)

Room (Gene Autry Residence)

Room (Gene Autry Residence)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Dishwasher
LCD TV
Hypo-allergenic bedding
Down duvet
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Ceiling fan
Down comforter
Hypo-allergenic bedding available
  • 204 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Room (Atelier)

Room (Atelier)

Room (Atelier)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Ceiling fan
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Ceiling fan
Down comforter
Hypo-allergenic bedding available
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Palm Springs

A luxury stay in Palm Springs awaits you at Parker Palm Springs. You'll be within a 10-minute walk of Rimrock Shopping Center and 2.3 km (1.4 mi) from Palm Springs Municipal Golf Course. Highlights at this family-friendly resort include 2 restaurants, a full-service spa and an outdoor swimming pool. .A relaxing day at Psyc can include massages, body wraps and facials along with aromatherapy and hydrotherapy. Counter Reformation is the resort's own wine bar. Enjoy the indoor swimming pool, 24-hour gym, outdoor tennis court and Hot tub. Business amenities include meeting rooms and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Continental breakfast is available daily between 7 AM and noon. There's also the convenience of valet parking. .Attractions within a 15-minute drive of this 5-property class Palm Springs resort include Palm Springs Convention Center and Agua Caliente Casino.
View more Resorts in Palm SpringsOpens in a new window

What's nearby

  • Tahquitz Creek Golf Resort - 3 min drive - 3.0 km
  • Palm Springs Air Museum - 5 min drive - 5.2 km
  • Indian Canyons Golf Resort - 7 min drive - 3.8 km
  • Palm Springs Convention Center - 8 min drive - 7.1 km
  • Indian Canyon - 16 min drive - 12.7 km

Getting around

  • Palm Springs Station - 25 min drive
  • Palm Springs, CA (PSP-Palm Springs Intl.) - 8 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬4 min drive
  • ‪Goody's Cafe - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬2 min drive

About this property

Parker Palm Springs

Luxury resort with 2 restaurants and full-service spa
Parker Palm Springs offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. An outdoor pool, a health club, and a hot tub are also featured at the luxury Parker Palm Springs. Parking is available for a fee.

This 5-star Palm Springs resort is smoke free.

  • 144 guestrooms or units
  • 2 dining venues
  • Conference rooms
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Parker Palm Springs offers 144 air-conditioned accommodations with a safe and free newspapers. Beds feature down duvets and premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Psyc has massage/treatment rooms. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 51.08 per day; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7 AM to noon for a fee: USD 30 to 50 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Counter Reformation
  • Mister Parker's
  • Norma's

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 200.00 per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 58.25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 30 to 50 per person
  • Valet parking fee: USD 51.08 per day (in/out privileges)
  • Pet fee: USD 200.00 per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Parker Palm Springs Resort
Parker Resort
Parker Palm Springs Hotel Palm Springs
Meridien Palm Springs
Parker Hotel Palm Springs
Parker Palm Springs Resort
Parker Palm Springs Palm Springs
Parker Palm Springs Resort Palm Springs

Frequently asked questions

What is the cancellation policy at Parker Palm Springs?

Parker Palm Springs offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Parker Palm Springs?

As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at Parker Palm Springs on 30 Nov 2025 start from NZ$880.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Parker Palm Springs?

Yep, Parker Palm Springs has valet parking with in/out privileges for USD 51.08 per day.

Is there a spa on site at Parker Palm Springs?

Yep, Psyc is available for guests. You'll enjoy heaps of services like body wraps, facials and body treatments.

Does Parker Palm Springs have a pool?

Parker Palm Springs has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Parker Palm Springs?

Parker Palm Springs features a full-service spa, a health club and an outdoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Parker Palm Springs a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Parker Palm Springs.

Is Parker Palm Springs family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Parker Palm Springs is a hit with families.

Does Parker Palm Springs serve breakfast?

Yeah, continental breakfast is on offer daily from 7 AM to noon.

Is there a free airport shuttle available at Parker Palm Springs?

No, Parker Palm Springs does not offer an airport shuttle service.

Is there a bar or restaurant at Parker Palm Springs?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Parker Palm Springs?

Check-in begins at 4:00 PM. Check-out time is noon.

Reviews

Parker Palm Springs Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 206 out of 313 reviews
Rating 8 - Good. 51 out of 313 reviews
Rating 6 - Okay. 28 out of 313 reviews
Rating 4 - Poor. 12 out of 313 reviews
Rating 2 - Terrible. 16 out of 313 reviews

Reviews

10/10 Excellent

jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gene Autry’s old estate. Old growth trees and grounds. Retro feel. Excellent food
Stayed 2 nights in Jul 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Allen, West Covina, Ca

Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Stayed 2 nights in Jul 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Amir-Ali

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was slightly underwhelmed with the stay particularly as this is a five star hotel. It was their slow season but staff and service was often slow. Overall it is still a fabulous hotel with many nice amenities. I just expect more for the prices they charge.
Stayed 2 nights in Jun 2025

2/10 Terrible

Gina, Valley Village

Travelled with group
I booked my room via expedia. I ended up paying 5ish what was originally quoted from expedia by the hotel in resort fees and taxes. The extra taxes tacked on to everything make no sense. I was also double billed for food at the pool. I will never stay at the Parker again.
Stayed 2 nights in Jun 2025

8/10 Good

Kaleigh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The additional fees and taxes upon checkout were exorbitant. Parking for one night was $52 USD (there is nowhere else to park but at the hotel). All of that, plus a poolside lunch, ended up costing almost double what the room cost.
Stayed 1 night in Jun 2025

10/10 Excellent

Toedik

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Everything is perfectly thought of and implemented. Very clean property staff are extremely professional and friendly. Rooms are amazing clean everything works everything is as you expect is to be and that’s a big one for me. The only thing that is a minor curiosity for me is the entire resort does not have any area to drop off waste or trash and the property is pet friendly. You can not find any trash can anywhere period. I did take my pet Shiba with me so that was bit weird since I do my end to drop off my pet waste in bags. everything else fantastic and food and restaurants are also amazing.
Stayed 2 nights in Jun 2025

10/10 Excellent

Eartha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There was a wonderful experience from beginning to end. The rooms were lovely and the staff were very friendly. The on-site dining experience excellent. We enjoyed our food and ate dinner each night there.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alysa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parker is my favorite place to stay in Palm Springs. A wonderful getaway!
Stayed 2 nights in Jun 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This would be an “excellent” rating except for the $45/daily parking fee (in a suburban area) and the $50/daily facilities fee. An extra $200+ (there are taxes on top of the fees) for a 2 night stay is not a great look. Hotel did remove facilities charges when questioned about them, since I was there on business and didn’t use pool or gym or spa. Otherwise, hotel is a ⭐️⭐️⭐️⭐️⭐️ resort.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

valentine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Parker took us in after our first choice was sold out. Great hotel. Love walking around the grounds. Great pool great service. Have dinner at Mr Parker while staying there
Stayed 2 nights in May 2025

6/10 Okay

Ian David, Los Angeles

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Poorly maintained. Insufficient staff. Poor food. Pretending to be 5* but failing on many counts. Needs to try harder and invest in facility and furnishing upgrades.
Stayed 2 nights in May 2025

10/10 Excellent

erin

Liked: Staff & service
All around great experience, drinks, and service
Stayed 1 night in May 2025

10/10 Excellent

Roshan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jeffrey

Stayed 2 nights in Mar 2025

4/10 Poor

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We stayed for two nights last week- we had no turn-down service and no one ever cleaned our room. When I gently told them at check out, they said they would look into it and get back to me- and no one ever did. I was really disappointed and wouldn't stay there again. I was especially annoyed because I didn't start by giving them a bad review- I started by bringing it directly to their attention to they could fix the situation.
Stayed 2 nights in Mar 2025

8/10 Good

Cyrus Benjamin

Liked: Amenities, property conditions & facilities
It’s a beautiful property. I enjoyed a lot of the experience but felt generally nickled and dimed. Few issues - shower temperature was difficult to control, and was burning hot. No reasonable upper limit was set to protect guests. - I had a garden view room and the door and screen were consistently off their track making it hard to open and close - the family pool service attendants were reactive and didn’t ask us what we wanted until after we went up to the attendant stand - similarly in the spa, took 30 minutes to find an employer in the spa are who eventually found the attendant who took our order - on asking for crudités and ranch, which came out on a side plate with hummus (which we added vegetables) the full plate surcharge was $30, $15 for the ranch which was larger than the small side plate of veggies. I don’t care about the money but it’s silly add a room service charge to add vegetables and ranch. - valet parking was slow, the two requests took over 20 minutes and the attendants don’t find the drivers or have any way of requesting notice while being in the lobby.
Stayed 2 nights in Apr 2025

8/10 Good

sara

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Isabelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! They have everything onsite, multiple restaurants, lounge/bar area, 2 pools and lots of activities. We didn't want to leave the hotel property. I would definitely go back!
Stayed 2 nights in Mar 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning and unique design hotel with spectacular resort. Hallways and rooms can stand a renovation but otherwise lovely stay! Gym and gardens are especially gorgeous!
Stayed 1 night in Mar 2025

10/10 Excellent

Ivanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Mar 2025

10/10 Excellent

Yodit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love love this place chick luxury very modern and vibrant
Stayed 2 nights in Feb 2025