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The Westin Desert Willow Villas, Palm Desert

4.0 star property
Family-friendly condo resort with 4 outdoor pools and bars/lounges

Photo gallery for The Westin Desert Willow Villas, Palm Desert

Relax by the resort pool surrounded by lush greenery and a scenic view of the golf course and mountains.
Relax in our spacious lobby with comfortable seating and expansive windows.
Relax in a warm and inviting patio area with a stone fireplace, surrounded by comfortable seating and string lights.
Enjoy a cozy seating area with a fireplace, flat-screen TV, and comfortable sofa and armchairs.
Step into a grand entrance with a majestic staircase and lush desert surroundings.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Dryer
The current price is NZ$291
includes taxes & fees
21 Aug - 22 Aug

Explore the area

View map
75 Willow Ridge, Palm Desert, CA, 92260
  • Desert Willow Golf Resort
    ‪3 min drive‬
  • El Paseo Shopping District
    ‪4 min drive‬
  • Marriott's Shadow Ridge Golf Club
    ‪4 min drive‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪18 min drive‬

Room options

View all photos for Small Villa, 1 Bedroom, Balcony (Mobility Accessible, Tub)

Enjoy cooking in this well-equipped kitchen with a refrigerator, microwave, and dishwasher. Dine at the wooden table and chairs.

Small Villa, 1 Bedroom, Balcony (Mobility Accessible, Tub)

Highlights

Balcony
Separate dining area
Air conditioning
Kitchenette
Fridge
Dishwasher
LCD TV
Washer/dryer
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Small Villa, 1 Bedroom, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Enjoy a restful stay in this room featuring a large bed, bedside tables, and a flat-screen TV.

Small Villa, 1 Bedroom, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony
Separate dining area
Air conditioning
Kitchenette
Fridge
Dishwasher
LCD TV
Washer/dryer
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom, Balcony (Hearing Accessible)

Relax in a spacious living area with a sofa and dining table, featuring a kitchen with a granite countertop and sink.

Villa, 1 Bedroom, Balcony (Hearing Accessible)

Highlights

Balcony
Separate dining area
Air conditioning
Kitchenette
Fridge
Dishwasher
LCD TV
Washer/dryer
  • 81 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Non Smoking, Balcony

Relax in a spacious living area with a sofa and dining table, featuring a kitchen with a granite countertop and sink.

Villa, 2 Bedrooms, Non Smoking, Balcony

Highlights

Balcony
Separate dining area
Air conditioning
Kitchenette
Fridge
Dishwasher
LCD TV
Washer/dryer
  • 137 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Small Villa, 1 Bedroom, Non Smoking, Balcony

Enjoy cooking in this well-equipped kitchen with a refrigerator, microwave, and dishwasher. Dine at the wooden table and chairs.

Small Villa, 1 Bedroom, Non Smoking, Balcony

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Separate dining area
Air conditioning
Kitchenette
Fridge
Dishwasher
LCD TV
Washer/dryer
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom, Non Smoking, Balcony

Relax in a spacious living area with a sofa and dining table, featuring a kitchen with a granite countertop and sink.

Villa, 1 Bedroom, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Air conditioning
Kitchenette
Fridge
Dishwasher
LCD TV
Washer/dryer
  • 81 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Relax in a spacious living area with a sofa and dining table, featuring a kitchen with a granite countertop and sink.

Villa, 1 Bedroom, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony
Separate dining area
Air conditioning
Kitchenette
Fridge
Dishwasher
LCD TV
Washer/dryer
  • 81 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom, Balcony (Mobility Accessible, Roll-In Shower)

Relax in a spacious living area with a sofa and dining table, featuring a kitchen with a granite countertop and sink.

Villa, 1 Bedroom, Balcony (Mobility Accessible, Roll-In Shower)

Highlights

Balcony
Separate dining area
Air conditioning
Kitchenette
Fridge
Dishwasher
LCD TV
Washer/dryer
  • 81 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Small Villa, 1 Bedroom, Balcony (Hearing Accessible)

Enjoy a restful stay in this room featuring a large bed, bedside tables, and a flat-screen TV.

Small Villa, 1 Bedroom, Balcony (Hearing Accessible)

Highlights

Balcony
Separate dining area
Air conditioning
Kitchenette
Fridge
Dishwasher
LCD TV
Washer/dryer
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Relax by the resort's central pool surrounded by lush greenery and palm trees.

Marriott's Desert Springs Villas II

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  • Free WiFi
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About the area

Palm Desert

A family-friendly stay in Palm Desert awaits you at The Westin Desert Willow Villas, Palm Desert. You'll be 2.1 km (1.3 mi) from Palm and Valley Golf Courses at Desert Springs and 2.3 km (1.4 mi) from Desert Willow Golf Resort. Highlights at this eco-friendly condo resort include 4 outdoor swimming pools, 2 bars/lounges and a restaurant. .You can enjoy an LCD TV with cable channels, and each condo features a washer/dryer, free WiFi and a balcony. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include a pillowtop bed, bathrobes and designer toiletries. A living room, a dining area and a coffee/tea maker are also available. Change of bedsheets is available on request .The restaurant, Agave Grill & Bar, is open for breakfast, lunch and dinner. The condo resort's own poolside bar is a nice place to enjoy a drink. Enjoy the gym, outdoor tennis court, Hot tub and waterslide. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. There's also the convenience of self parking. .Within a 15-minute drive of this 4-property class Palm Desert condo resort, attractions include Agua Caliente Casino and Indian Wells Tennis Garden.
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What's nearby

  • Desert Willow Golf Resort - 3 min drive - 2.6 km
  • Acrisure Arena - 4 min drive - 5.3 km
  • El Paseo Shopping District - 4 min drive - 4.9 km
  • Marriott's Shadow Ridge Golf Club - 4 min drive - 3.8 km
  • McCallum Theatre - 5 min drive - 5.6 km

Getting around

  • Palm Springs Station - 20 min drive
  • Palm Springs, CA (PSP-Palm Springs Intl.) - 27 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪Sherman's Deli & Bakery - ‬2 min drive
  • ‪Carl's Jr. - ‬4 min drive
  • ‪Goody's Cafe - ‬3 min drive
  • ‪CJ's Diner - ‬4 min drive

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

The Westin Desert Willow Villas, Palm Desert

Family-friendly condo resort with 4 outdoor pools and bars/lounges
The Westin Desert Willow Villas, Palm Desert offers its guests 4 outdoor swimming pools, an outdoor tennis court, a waterslide, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A fitness centre, a terrace, and barbecue grills are also featured at the family-friendly The Westin Desert Willow Villas, Palm Desert. For a fee, parking is available.

This 4-star Palm Desert condo resort is smoke free.

  • 440 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Built in 2010
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Charging station for electric cars
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Locker space
  • Bar by the pool
  • Dining venue
The Westin Desert Willow Villas, Palm Desert offers 440 accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. Rooms open to balconies or patios. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels. Accommodation at this 4-star condo resort has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan.

Awards and affiliations

Eco-certified property
This property participates in Audubon – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Similar properties

Relax by the resort's central pool surrounded by lush greenery and palm trees.

Marriott's Desert Springs Villas II

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 3,072 reviews
The price is NZ$259
includes taxes & fees
21 Aug - 22 Aug
Marriott's Desert Springs Villas II

Property amenities

Pool/Spa

  • 4 outdoor pools
  • Hot tub
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Waterslide

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 25 per night)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Restaurants on site

  • Agave Grill & Bar

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Refrigerator

Dining

  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Bedrooms

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 32-inch LCD TV with cable channels
  • Games

Outdoor areas

  • Balcony
  • Barbecue grill
  • Picnic area
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Iron/ironing board
  • Lockers
  • Multilingual staff
  • Phone
  • Tour and ticket assistance

Location highlights

  • Next to a golf course

Things to do

  • 36-hole adjacent golf course
  • Basketball
  • Billiards/pool table
  • Fitness classes
  • Foosball table
  • Golf driving range
  • Gym
  • Outdoor pickleball court
  • Outdoor tennis court
  • Waterslide
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting

General

  • 4 floors
  • 440 units
  • Access via exterior corridors
  • Bed sheets changed on request
  • Built in 2010
  • Electric car charging station
  • No plastic coffee stirrers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a smoke detector and outdoor lighting in all accommodation. The property is professionally cleaned. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Desert Westin Willow Villas
Desert Willow Villas
Desert Willow Westin
Westin Desert
Westin Desert Villas
Westin Desert Willow Villas
Westin Willow Desert Villas
Westin Willow Villas
Westin Willow Villas Condo
Westin Willow Villas Condo Desert
Westin Desert Willow Villas Hotel Palm Desert
Westin Desert Willow Villas Palm Desert Condo
Westin Desert Willow Villas Palm Desert
The Westin Desert Willow Villas Palm Desert
The Westin Desert Willow Villas, Palm Desert Palm Desert
The Westin Desert Willow Villas, Palm Desert Condominium resort

Frequently asked questions

What is the cancellation policy at The Westin Desert Willow Villas, Palm Desert?

The Westin Desert Willow Villas, Palm Desert offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Desert Willow Villas, Palm Desert?

As of 8 Aug 2025, prices found for a 1-night stay for 2 adults at The Westin Desert Willow Villas, Palm Desert on 21 Aug 2025 start from NZ$291.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Desert Willow Villas, Palm Desert?

Yep, The Westin Desert Willow Villas, Palm Desert has a self car park for USD 25.00 per night.

Does The Westin Desert Willow Villas, Palm Desert have a pool?

Yep, and guests love it! The Westin Desert Willow Villas, Palm Desert has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does The Westin Desert Willow Villas, Palm Desert have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at The Westin Desert Willow Villas, Palm Desert?

This property features 4 outdoor pools, as well as pillowtop beds and a living room.

What makes The Westin Desert Willow Villas, Palm Desert a romantic place to stay?

1 hot tub and a bar, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at The Westin Desert Willow Villas, Palm Desert.

Is The Westin Desert Willow Villas, Palm Desert family-friendly?

You bet! With amenities such as 4 outdoor pools, a waterslide and laundry facilities, it's no surprise that The Westin Desert Willow Villas, Palm Desert is a hit with families.

Is there a free airport shuttle available at The Westin Desert Willow Villas, Palm Desert?

No, The Westin Desert Willow Villas, Palm Desert does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Desert Willow Villas, Palm Desert?

Yep, they've got a poolside bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at The Westin Desert Willow Villas, Palm Desert?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Are pets allowed at The Westin Desert Willow Villas, Palm Desert?

No, only service animals are allowed.

Is there a golf course on site at The Westin Desert Willow Villas, Palm Desert?

There is a golf course next to The Westin Desert Willow Villas, Palm Desert.

The Westin Desert Willow Villas, Palm Desert Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2088 out of 3127 reviews
Rating 8 - Good. 708 out of 3127 reviews
Rating 6 - Okay. 183 out of 3127 reviews
Rating 4 - Poor. 85 out of 3127 reviews
Rating 2 - Terrible. 63 out of 3127 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karun

Liked: Cleanliness, amenities, property conditions & facilities
Solid hotel. Will be back
Stayed 4 nights in Apr 2025

10/10 Excellent

carrie

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, love the cibe
Stayed 3 nights in Apr 2025

10/10 Excellent

Joanne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing 2 separate rooms with kitchens king size beds and couch pull outs. Great corner room with nice size patios it was perfect! Only dining available during the day is by the pool so you might want to catch a meal before you arrive. It’s a quiet getaway and I appreciate the staff’s courtesy.
Stayed 1 night in May 2025

2/10 Terrible

Eduardo

Disliked: Cleanliness, room comfort
Cockroaches everywhere. Room stank of cigarette smoke.
Stayed 3 nights in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Very good!
Stayed 5 nights in May 2025

8/10 Good

Robert, Van Nuys

Liked: Cleanliness, property conditions & facilities
Clean and quiet
Stayed 2 nights in May 2025

10/10 Excellent

Yuvia

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2025

8/10 Good

RAUL

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

8/10 Good

Judy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Cara

Clean and ver large property.
Stayed 1 night in Apr 2025

10/10 Excellent

Virginia

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Aaron

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place! Clean, nice, easy parking, and excellent customer service
Stayed 3 nights in Apr 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, room comfort

My Stay

Prior to our arrival I contacted the hotel to asked a few random questions regarding our stay. Katlyn was very informative polite and very helpful. I appreciated that very much. Our stay was wonderful and I look forward to returning this summer for sure.
Stayed 3 nights in Apr 2025

10/10 Excellent

Elif

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great and well thought out! Our room opening to the golf course was fantastic. We hope to stay here again!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Haily

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
amazing stay
Stayed 4 nights in Apr 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
quiet and clean place.
Stayed 1 night in Apr 2025

10/10 Excellent

Elif

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, property conditions & facilities
Spacious and clean accommodations.
Stayed 3 nights in Jan 2025

10/10 Excellent

Leslie

Liked: Cleanliness, property conditions & facilities
Always a favorite of ours!
Stayed 2 nights in Apr 2025

6/10 Okay

Brenna

Liked: Cleanliness, property conditions & facilities
Pool experience was ruined by irresponsible guests. Broken glass and a kid throwing up in the pool. Had to leave early. Staff was very friendly and helpful though.
Stayed 1 night in Apr 2025

4/10 Poor

Ashley

Travelled with family
Disliked: Cleanliness

A comically bad Experience

I will prefus this all by saying I write negative reviews, but this trip was actually ruin by how poorly this place was opperating when we visited. We were traveling with an elderly individual with parkinsons. I spoke with a Westin associate prior to arrival and before the cancellation date to ensure the property would work for this person and was told we would be prioritized in the building closest to the main amenities. And told that golf carts are always available for guest pick ups. Upon arrival, our room was not ready until 5pm the day we checked in, well after check in time. We were not assigned a room in the building close to the ameneties. A golf cart came once over the course of a 5 night stay after trying to call one several times a day. Our disabled person could not get in and out of the shuttle well and needed a cart, but still nothing provided and no solutions offered the entire trip. Our ice machines didnt work, nor did the jets in the tub, except for once when black bacteria started spewing out of them while my small children were bathing. My kids got bacteria rash from the pool (they never get this usually). And the day we checked out I had arranged a late check out. Seemed fare considering our room wasn't ready for check in. But even still, they sent 4 different individuals to harass us over the course of the 1 hour we were there late and of which was arranged for with the front desk. This stay was comically bad.
Stayed 6 nights in Apr 2025

10/10 Excellent

Hirantha Pushpakumara, Bothell

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2025

2/10 Terrible

Robin

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Christopher Lee

Liked: Cleanliness, property conditions & facilities
Check in was delayed. Constant jack hamming of pool (closed) near our condo. Ongoing and lengthy internet outages.
Stayed 8 nights in Feb 2025