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4.7 out of 5

"Had a lovely stay, enjoyed the spa and the central location was great, we walked everywhere " More

By a verified traveller on Sat 06 Mar 2021

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Hotel Description

Aubyn Court Spa Motel puts you in the heart of Palmerston North, within just a 10-minute stroll of The Square and City Library. Highlights at this motel include a spa tub, and in-room kitchens and indoor private spa tubs.

All 30 soundproofed rooms feature flat-screen TVs with satellite channels, and you can enjoy free WiFi, separate bathtubs and showers, and coffee/tea makers. In-room dining is easy with kitchens that come equipped with refrigerators, microwaves, and stovetops. Pillow menus welcome you to a good night's rest, and other nice touches include jetted tubs and free toiletries. Hair dryers, phones, and irons/ironing boards are also available.

This business-friendly motel offers free WiFi in public areas, dry cleaning/laundry services, and free newspapers in the lobby. Added amenities include coffee/tea in a common area and laundry facilities. Full breakfast is available daily between 7 AM and 8:30 AM.

With a stay at this 4-star Palmerston North motel, you'll be 3.6 km (2.2 mi) from Massey University.

City Studio, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$149* Per night/room 26 Apr. - 27 Apr.

Access Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Corporate Rate

Bed Count 1 King Bed Maximum Occupancy 1 Max

Luxury Studio, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Studio Suite, 1 Bedroom, Ground Floor

Bed Count 1 King Bed Maximum Occupancy 4 Max

Aubyn Court Spa Motel ratings based on 247 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Aubyn Court Spa Motel

Everyone (122) Couples (80) Business (1) Family (44)
5 out of 5
Had a lovely stay, enjoyed the spa and the central location was great, we walked everywhere

Posted by on 6 Mar. 2021

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Comment from Hotel Management

6 Mar. 2021 by Sara

Glad that you enjoyed your stay with us :)

5 out of 5
What an amazing place to stay. We highly recommend you stay here especially in the executive suits. This place is very central town and amenities. Absolutely looking forward to staying here again.

Posted by , from Hamilton New Zealand on 29 Jan. 2021

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Comment from Hotel Management

31 Jan. 2021 by Sara

Thank you for your wonderful review Grant, so glad that you guys enjoyed your stay :) & looking forward to your return.

5 out of 5
Came over for a night, large room and so close to the mall. The manager was lovely and let us park early so we could walk across to the mall. Easy walking distance to everything.

Posted by on 3 Jan. 2021

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Comment from Hotel Management

4 Jan. 2021 by Sara

Thank you so much for your lovely review, so glad that you enjoyed your stay with us :)

5 out of 5
Loved the 2 storey unit with the spa upstairs in the mezzanine bedroom. Great central location and allocated parking. Will definitely stay again.

Posted by on 29 Dec. 2020

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Comment from Hotel Management

29 Dec. 2020 by Sara

Thank you for your lovely review, we would love to have you back again!

5 out of 5
Spa baths in each unit. Location was great. Lovely service.

Posted by on 28 Dec. 2020

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Comment from Hotel Management

29 Dec. 2020 by Sara

Good to hear that you enjoyed your stay with us :)

4 out of 5

Posted by on 8 Sep. 2020

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Comment from Hotel Management

29 Sep. 2020 by Sara

Thank you

4 out of 5
Lovely room, super location but a little road noise in the morning.

Posted by , from Taupo on 27 Jul. 2020

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Comment from Hotel Management

27 Jul. 2020 by Sara

Thank you for your feedback, glad you enjoyed our room & central city location. Sorry about the road noise, there are some mornings when it seems to be "all go" in the city earlier than we would like!! We do provide earplugs & have soundstop windows for those sensitive to this noise.

5 out of 5
Loved the spa in the room and was to get away for the night

Posted by , from Palmerston North NZ on 9 Jun. 2020

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Comment from Hotel Management

9 Jun. 2020 by Leigh & Mary

We are glad you enjoyed your stay with us. Please come again

1 out of 5
Owner was very rude and aggressive. Crazed maniac, lock your doors if you stay here!

Posted by on 3 Jun. 2020

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Comment from Hotel Management

3 Jun. 2020 by Sara

We are guessing this "anonymous" guest is the couple who confirmed during check-in that it was only the 2 of them as per the booking (this was a direct question asked as we need to know exact numbers of guests on the premises) later it was then discovered that they also had a child with them. We confronted them about this as not only is this obtaining accommodation services from our business without paying, it also means that in an emergency we do not have correct guest information & in the current environment it also means that we are not meeting our contact tracing requirements. We ended up asking the guests to leave as a resolution to the situation was unattainable & we no longer wanted these people on the premises. We said that there would be no charge as they needed to cancel their booking on Expedia which would normally have incurred a cancellation fee. They then took 2 hours to vacate the room, took all toiletries, amenities & left our linen & towels in a mess. This situation is absolutely horrible for all involved, please just be honest when booking and checking-in, let us know the correct number of guests staying.

4 out of 5

Posted by on 2 Jun. 2020

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Comment from Hotel Management

3 Jun. 2020 by Sara

Thank you for your rating

Property Features

As a guest of Aubyn Court Spa Motel, you'll find a spa tub, coffee/tea in a common area, and complimentary newspapers in the lobby. WiFi is free in public spaces. The business-friendly Aubyn Court Spa Motel also features laundry facilities, dry cleaning/laundry services, and complimentary use of a nearby fitness facility. This 4-star Palmerston North motel is smoke free.

  • 30 guestrooms or units
  • 2 levels
  • 2 buildings
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Palmerston North (PMR-Palmerston North Intl.) (5.7 km / 3.6 mi)

Room Amenities

Aubyn Court Spa Motel offers 30 air-conditioned accommodations with indoor private spa tubs and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Accommodations at this 4-star motel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Private indoor hot tub
  • In-room kitchen
  • Jetted tub
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Pillow options
  • Separate shower and tub
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (heating)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 8:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 15 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 14 and NZD 19 per person (approximately)
  • Crib (infant bed) fee: NZD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aubyn Court
  • Aubyn Court Motel
  • Aubyn Court Spa
  • Aubyn Court Spa Motel
  • Aubyn Court Spa Motel Palmerston North
  • Aubyn Court Spa Palmerston North
  • Aubyn Court Hotel
  • Aubyn Court Spa Motel Motel
  • Aubyn Court Spa Motel Palmerston North
  • Aubyn Court Spa Motel Motel Palmerston North

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.